Six years after the official end of the Great Recession in June 2009, U.S. manufacturers, wholesalers, and retailers continue to play it safe and act conservatively with respect to their inventory holdings. Many companies, though, have been caught off guard by several major developments in the U.S. and global macroeconomic environment during the past 12 months. These include the following:
World oil and commodity prices have plunged. In June of 2014, Brent crude, a benchmark for world oil prices, stood at around US $112/barrel. By the end of January of this year, it had plunged to a low of $48.40/barrel. As of June 2015, the Brent price had recovered by approximately $15/barrel from the end-of-January reading, but it still remains around $48/barrel lower than its June 2014 level. World commodity prices have also fallen sharply over the past year. The IHS Materials Price Index (MPI)—an aggregation of exchanged and non-exchanged traded commodity prices computed by IHS—plunged by approximately 40 percent between the last week of June 2014 and early July of this year (see Figure 1).
For most economies, lower oil and commodity prices typically provide a net benefit, but for energy-producing countries whose economies heavily depend on oil revenues, such as Saudi Arabia or Russia, they have a strong negative effect. In the United States, lower oil prices are a good thing or a bad thing, depending on whom you ask—or where you live. For consumers, lower oil prices are good: They translate to lower gasoline prices at the pump, which frees up cash in household budgets and helps to boost consumer spending. Lower energy prices also allow companies to reduce their transportation costs, creating savings that can increase their margins or be passed along to consumers. But falling oil prices are behind a pullback in energy exploration and investment in several parts of the United States, including West Texas, North Dakota, Oklahoma, New Mexico, Louisiana, and Alaska. Moreover, spending on equipment and structures like drilling rigs by businesses in the energy and mining industries has been hit hard as drilling activity has diminished. Texas as a whole is likely to fare relatively well thanks to its diversified economic structure, but North Dakota and Oklahoma are seeing a major impact, since their local economies depend to a significant degree on energy production.
The U.S. dollar continues to appreciate in value. In the past 12 months the U.S. dollar has appreciated considerably compared to most major currencies. At the beginning of August 2014, the value of a euro was in the neighborhood of US $1.34. In mid-March of this year, the euro exchange rate hit a 12-year low of $1.05. It has recovered very slightly, to approximately $1.09 as of the third week of July.
A stronger dollar helps boost imports, as imported products become relatively cheaper, and it lowers consumer and producer price inflation by making imported consumer products and intermediate inputs less expensive. However, it places corresponding downward pressure on exports of manufactured goods.
Several emerging markets are slowing down—and some are in deep recession. The Russian and Brazilian economies continue to contract and are still in recession. Russia's real gross domestic product (GDP) was down 0.6 percent year-over-year in the first quarter of 2015. We at IHS expect a total of four quarters of contraction, with Russia pulling out of its recession by the fourth quarter of this year. One challenge for the country is that over 50 percent of the government's revenue is energy-based, so lower energy prices have a strong negative effect on the economy. Another is that the sanctions imposed by the United States and the European Union due to Russia's involvement in the Ukrainian and Crimean conflicts are unlikely to be lifted before 2016. These sanctions are restraining credit availability—and therefore are elevating interest rates—by isolating Russia from international capital markets.
Brazil's real GDP fell 0.2 percent quarter-on-quarter in Q1, and we expect the second and third quarters to be in negative territory as well. Brazil's troubled economic situation—we anticipate a 1.4 percent contraction this year and tepid 0.6 percent growth in 2016—could also take a turn for the worse. Rising inflation is forcing the country's central bank to raise interest rates at a time when the economy is already contracting.
Turbulence roils China's stock market, and a Greek tragedy unfolds. For anyone in tune with international economic developments, the headlines in June and July of this year have been extraordinary. Greece came very close to exiting the eurozone, and China suffered a major stock market correction.
Fortunately, the "contagion" effect of these events on other economies has been mild, as evidenced by the limited volatility in global financial markets and foreign-exchange rates. One reason is that banks in the rest of the world have dramatically reduced their exposure to Greek debt, from about €247 billion in mid-2012 to €34 billion this year. In addition, European authorities have set up emergency bailout funds to insulate the rest of Europe from the fallout of the ongoing Greek crisis. Another is that the Chinese equity bubble was largely financed with local money, so foreign banks have limited exposure. Moreover, swift action by China's government seems to have stopped the stock market rout—at least temporarily.
Consumer spending gives the U.S. a boost
Mixed or tepid growth in some emerging markets, uncertainty around the Greek debt crisis, and a stronger dollar all have placed significant downward pressure on U.S. exports. Real exports of goods declined 3 percent in the first quarter of 2015. In addition, the labor-related West Coast port disruptions in the last quarter of 2014 and the early part of this year put a damper on both import and export trade. Many retailers had a difficult time restocking, and manufacturers' and wholesalers' inventories were running low in the first two quarters of the year.
After stalling in the early part of 2015, the U.S. economy is expected to resume its relatively better expansion, mostly on the backs of consumer spending and a sustained housing-market recovery. IHS expects consumer spending patterns to be more balanced in the 2015-2017 period than they were from 2010 through 2014, with stronger growth in services and nondurable goods. The robust growth in auto sales that has been an important driver of consumer spending over the past few years, caused by a release of pent-up demand, is likely to moderate. Light-vehicle sales climbed at double-digit rates from 2010 through 2012, but sales growth slowed to 7.6 percent in 2013 and declined further, to 5.7 percent, in 2014. Auto unit sales are expected to increase over the next three years, but at a significantly slower pace. Light-vehicle unit sales are expected to rise 3.6 percent in 2015 and around 2.0 percent in 2016 and 2017.
Retailers have been relatively cautious when it comes to inventory building because of tight margins, fierce competition, and price discounting. However, since consumer spending and the housing market will be the main drivers of economic growth for the next couple of years, IHS expects retail inventory growth to outpace wholesale and manufacturing inventories by a considerable margin in the period 2015-2017 (see Figure 2). We are currently forecasting increases in real retail inventories of 3.4 percent in 2015, 4.9 percent in 2016, and 4.1 percent in 2017.
Manufacturing inventories are expected to be considerably weaker, with exports handicapped by weak global markets and the strong dollar. We expect real manufacturing inventories to increase 0.9 percent in 2015, and then 1.7 percent in 2016 and 1.8 percent in 2017.
Wholesale inventories have seen a disproportionate buildup in 2014 and the first half of 2015, so their growth rate is expected to slow to 2.1 percent in 2016 and 1.5 percent in 2017. Like manufacturing, wholesale inventories are exposed to the weakness of export markets, which is mitigating growth; however, wholesalers also benefit from strength in sales and inventories on the retail side.
The practice consists of 5,000 professionals from Accenture and from Avanade—the consulting firm’s joint venture with Microsoft. They will be supported by Microsoft product specialists who will work closely with the Accenture Center for Advanced AI. Together, that group will collaborate on AI and Copilot agent templates, extensions, plugins, and connectors to help organizations leverage their data and gen AI to reduce costs, improve efficiencies and drive growth, they said on Thursday.
Accenture and Avanade say they have already developed some AI tools for these applications. For example, a supplier discovery and risk agent can deliver real-time market insights, agile supply chain responses, and better vendor selection, which could result in up to 15% cost savings. And a procure-to-pay agent could improve efficiency by up to 40% and enhance vendor relations and satisfaction by addressing urgent payment requirements and avoiding disruptions of key services
Likewise, they have also built solutions for clients using Microsoft 365 Copilot technology. For example, they have created Copilots for a variety of industries and functions including finance, manufacturing, supply chain, retail, and consumer goods and healthcare.
Another part of the new practice will be educating clients how to use the technology, using an “Azure Generative AI Engineer Nanodegree program” to teach users how to design, build, and operationalize AI-driven applications on Azure, Microsoft’s cloud computing platform. The online classes will teach learners how to use AI models to solve real-world problems through automation, data insights, and generative AI solutions, the firms said.
“We are pleased to deepen our collaboration with Accenture to help our mutual customers develop AI-first business processes responsibly and securely, while helping them drive market differentiation,” Judson Althoff, executive vice president and chief commercial officer at Microsoft, said in a release. “By bringing together Copilots and human ambition, paired with the autonomous capabilities of an agent, we can accelerate AI transformation for organizations across industries and help them realize successful business outcomes through pragmatic innovation.”
Census data showed that overall retail sales in October were up 0.4% seasonally adjusted month over month and up 2.8% unadjusted year over year. That compared with increases of 0.8% month over month and 2% year over year in September.
October’s core retail sales as defined by NRF — based on the Census data but excluding automobile dealers, gasoline stations and restaurants — were unchanged seasonally adjusted month over month but up 5.4% unadjusted year over year.
Core sales were up 3.5% year over year for the first 10 months of the year, in line with NRF’s forecast for 2024 retail sales to grow between 2.5% and 3.5% over 2023. NRF is forecasting that 2024 holiday sales during November and December will also increase between 2.5% and 3.5% over the same time last year.
“October’s pickup in retail sales shows a healthy pace of spending as many consumers got an early start on holiday shopping,” NRF Chief Economist Jack Kleinhenz said in a release. “October sales were a good early step forward into the holiday shopping season, which is now fully underway. Falling energy prices have likely provided extra dollars for household spending on retail merchandise.”
Despite that positive trend, market watchers cautioned that retailers still need to offer competitive value propositions and customer experience in order to succeed in the holiday season. “The American consumer has been more resilient than anyone could have expected. But that isn’t a free pass for retailers to under invest in their stores,” Nikki Baird, VP of strategy & product at Aptos, a solutions provider of unified retail technology based out of Alpharetta, Georgia, said in a statement. “They need to make investments in labor, customer experience tech, and digital transformation. It has been too easy to kick the can down the road until you suddenly realize there’s no road left.”
A similar message came from Chip West, a retail and consumer behavior expert at the marketing, packaging, print and supply chain solutions provider RRD. “October’s increase proved to be slightly better than projections and was likely boosted by lower fuel prices. As inflation slowed for a number of months, prices in several categories have stabilized, with some even showing declines, offering further relief to consumers,” West said. “The data also looks to be a positive sign as we kick off the holiday shopping season. Promotions and discounts will play a prominent role in holiday shopping behavior as they are key influencers in consumer’s purchasing decisions.”
That result came from the company’s “GEP Global Supply Chain Volatility Index,” an indicator tracking demand conditions, shortages, transportation costs, inventories, and backlogs based on a monthly survey of 27,000 businesses. The October index number was -0.39, which was up only slightly from its level of -0.43 in September.
Researchers found a steep rise in slack across North American supply chains due to declining factory activity in the U.S. In fact, purchasing managers at U.S. manufacturers made their strongest cutbacks to buying volumes in nearly a year and a half, indicating that factories in the world's largest economy are preparing for lower production volumes, GEP said.
Elsewhere, suppliers feeding Asia also reported spare capacity in October, albeit to a lesser degree than seen in Western markets. Europe's industrial plight remained a key feature of the data in October, as vendor capacity was significantly underutilized, reflecting a continuation of subdued demand in key manufacturing hubs across the continent.
"We're in a buyers' market. October is the fourth straight month that suppliers worldwide reported spare capacity, with notable contractions in factory demand across North America and Europe, underscoring the challenging outlook for Western manufacturers," Todd Bremer, vice president, GEP, said in a release. "President-elect Trump inherits U.S. manufacturers with plenty of spare capacity while in contrast, China's modest rebound and strong expansion in India demonstrate greater resilience in Asia."
Even as the e-commerce sector overall continues expanding toward a forecasted 41% of all retail sales by 2027, many small to medium e-commerce companies are struggling to find the investment funding they need to increase sales, according to a sector survey from online capital platform Stenn.
Global geopolitical instability and increasing inflation are causing e-commerce firms to face a liquidity crisis, which means companies may not be able to access the funds they need to grow, Stenn’s survey of 500 senior e-commerce leaders found. The research was conducted by Opinion Matters between August 29 and September 5.
Survey findings include:
61.8% of leaders who sought growth capital did so to invest in advanced technologies, such as AI and machine learning, to improve their businesses.
When asked which resources they wished they had more access to, 63.8% of respondents pointed to growth capital.
Women indicated a stronger need for business operations training (51.2%) and financial planning resources (48.8%) compared to men (30.8% and 15.4%).
40% of business owners are seeking external financial advice and mentorship at least once a week to help with business decisions.
Almost half (49.6%) of respondents are proactively forecasting their business activity 6-18 months ahead.
“As e-commerce continues to grow rapidly, driven by increasing online consumer demand and technological innovation, it’s important to remember that capital constraints and access to growth financing remain persistent hurdles for many e-commerce business leaders especially at small and medium-sized businesses,” Noel Hillman, Chief Commercial Officer at Stenn, said in a release. “In this competitive landscape, ensuring liquidity and optimizing supply chain processes are critical to sustaining growth and scaling operations.”
With six keynote and more than 100 educational sessions, CSCMP EDGE 2024 offered a wealth of content. Here are highlights from just some of the presentations.
A great American story
Author and entrepreneur Fawn Weaver closed out the first day of the conference by telling the little-known story of Nathan “Nearest” Green, who was born into slavery, freed after the Civil War, and went on to become the first master distiller for the Jack Daniel’s Whiskey brand. Through extensive research and interviews with descendants of the Daniel and Green families, Weaver discovered what she describes as a positive American story.
She told the story in her best-selling book, Love & Whiskey: The Remarkable True Story of Jack Daniel, His Master Distiller Nearest Green, and the Improbable Rise of Uncle Nearest. That story also inspired her to create Uncle Nearest Premium Whiskey.
Weaver discussed the barriers she encountered in bringing the brand to life, her vision for where it’s headed, and her take on the supply chain—which she views as both a necessary cost of doing business and an opportunity.
“[It’s] an opportunity if you can move quickly,” she said, pointing to a recent project in which the company was able to fast-track a new Uncle Nearest product thanks to close collaboration with its supply chain partners.
A two-pronged business transformation
We may be living in a world full of technology, but strategy and focus remain the top priorities when it comes to managing a business and its supply chains. So says Roberto Isaias, executive vice president and chief supply chain officer for toy manufacturing and entertainment company Mattel.
Isaias emphasized the point during his keynote on day two of EDGE 2024. He described how Mattel transformed itself amid surging demand for Barbie-branded items following the success of the Barbie movie.
That transformation, according to Isaias, came on two fronts: commercially and logistically. Today, Mattel is steadily moving beyond the toy aisle with two films and 13 TV series in production as well as 14 films and 35 shows in development. And as for those supply chain gains? The company has saved millions, increased productivity, and improved profit margins—even amid cost increases and inflation.
A framework for chasing excellence
Most of the time when CEOs present at an industry conference, they like to talk about their companies’ success stories. Not J.B. Hunt’s Shelley Simpson. Speaking at EDGE, the trucking company’s president and CEO led with a story about a time that the company lost a major customer.
According to Simpson, the company had a customer of their dedicated contract business in 2001 that was consistently making late shipments with no lead time. “We were working like crazy to try to satisfy them, and lost their business,” Simpson said.
When the team at J.B. Hunt later met with the customer’s chief supply chain officer and related all they had been doing, the customer responded, “You never shared everything you were doing for us.”
Out of that experience, came J.B. Hunt’s Customer Value Delivery framework. The framework consists of five steps: 1) understand customer needs, 2) deliver expectations, 3) measure results, 4) communicate performance, and 5) anticipate new value.
Next year’s CSCMP EDGE conference on October 5–8 in National Harbor, Md., promises to have a similarly deep lineup of keynote presentations. Register early at www.cscmpedge.org.