Demand for freight and logistics services in 2014 reached record levels in some sectors. If growth continues as expected, then tighter capacity—and higher rates—are likely to follow.
Contributing Editor Toby Gooley is a freelance writer and editor specializing in supply chain, logistics, material handling, and international trade. She previously was Editor at CSCMP's Supply Chain Quarterly. and Senior Editor of SCQ's sister publication, DC VELOCITY. Prior to joining AGiLE Business Media in 2007, she spent 20 years at Logistics Management magazine as Managing Editor and Senior Editor covering international trade and transportation. Prior to that she was an export traffic manager for 10 years. She holds a B.A. in Asian Studies from Cornell University.
Last year, when Rosalyn Wilson, the Parsons Corp. transportation consultant who researches and writes the annual "State of Logistics Report," predicted that 2014 would turn out to be a "banner year" for the U.S. logistics industry, some listeners were skeptical. That bullish outlook simply didn't mesh with her persistently pessimistic take on the economy and the logistics business since the Great Recession ended in 2009.
But as it turns out, that optimism was more than justified. In the 26th annual report, released in June, Wilson wrote that in terms of freight volumes and demand for services, 2014 was the best year for U.S. logistics since the start of the recession in 2007. And there's more to come: Barring unforeseen events in this year's second half, 2015 should also show strong growth despite a weak first quarter caused by inclement weather, a stronger dollar that curbed export activity, and problems caused by labor strife at West Coast ports, the report said.
Article Figures
[Figure 1] Calculation of 2014 logistics costs (in U.S. $ billions)Enlarge this image
The annual "State of Logistics Report," produced by the Council of Supply Chain Management Professionals (CSCMP) and presented by Penske Logistics, provides an overview of the economy, the logistics industry's key trends, and the total U.S. logistics costs for the previous year. The research also reviews 2014 freight market developments on a month-by-month basis and concludes with a look at industry indicators for the current year.
It comes down to the consumer
Why such an upbeat outlook? It's all about consumer demand. "The U.S. economy is on fairly solid ground" with unemployment falling, real net income and household net worth inching up, low to moderate inflation, and declining oil prices putting more money in Americans' pocketbooks, Wilson wrote in the report. "We're actually seeing some very sustained growth, in my opinion," she added in remarks during the press conference where the report was released.
About the "State of Logistics Report"
For 26 years, the annual "State of Logistics Report" has quantified the size of the U.S. transportation market and the impact of logistics on the U.S. economy. The late logistics consultant Robert V. Delaney began the study in 1989 as a way to measure logistics efficiency following the deregulation of transportation in the United States. Currently the report is authored by transportation consultant Rosalyn Wilson under the auspices of the Council of Supply Chain Management Professionals (CSCMP). This year's report was sponsored by Penske Logistics.
CSCMP members can download the 26th Annual "State of Logistics Report" as well as quarterly updates at no charge from CSCMP's website. Nonmembers can purchase the report and quarterly updates.
When consumers have more cash available, companies sell more products and construction firms build more houses. That translates into greater demand for transportation and logistics services—one of the main reasons total logistics costs in 2014 were up 3.1 percent over the previous year, to slightly less than US $1.45 trillion. (See Figure 1.)
One of the report's most frequently cited data points is logistics costs as a percentage of gross domestic product (GDP). That number has remained within a range of 8.2 percent to 8.4 percent since 2010. That pattern continued in 2014, when the number hit 8.3 percent. (See Figure 2.) However, in an e-mail interview prior to the report's release, Wilson said that the current levels are likely unsustainable, and that the ratio eventually will rise to levels of 9 to 9.5 percent as a crisis in motor carrier capacity causes freight rates to climb. Trucking costs—measured as carrier revenues—accounted for slightly less than half of the total expense of the nation's logistics system, so any trends in that sector will have a significant impact on overall logistics costs.
That truck rates did not surge in 2014 was one of the biggest surprises in the report's findings, Wilson said in the interview. Truck revenues did rise, by 3 percent over 2013, but tonnage gained 3.5 percent, meaning that rates remained relatively flat, she wrote.
Shippers succeeded last year in whittling down motor carriers' proposed rate increases, from 6 to 8 percent to levels approaching 2 percent, Wilson said. However, that practice cannot continue indefinitely, especially as carrier capacity tightens to extraordinary levels, she added. "At some point, rates have to rise, and I think we'll see that by the end of this year," she said at the press conference.
When the pricing picture turns, it will likely be a quick and sharp change, with one of the big motor carriers taking the lead and others following suit, Wilson said in the e-mail interview. In her report, she advised shippers to pay more attention to carriers' capacity guarantees than to the rates they charge, and to work with carriers to optimize their equipment utilization. Shippers that take both routes will stand the best chance of mitigating 2015 rate increases, because carriers would be more willing to keep rates steady if they know their equipment and drivers are being turned faster and more efficiently, she said.
Rail intermodal volumes rose 5.2 percent last year, continuing a pattern of solid multiyear growth for the sector due to conversions from truckload services as well as the onboarding of new business. Rail carloads rose 3.9 percent, while overall revenue increased 6.5 percent. Together, the two segments posted the highest annual rail traffic on record: just under 28.7 million carloads, containers, and trailers. Rail traffic is now close to its prerecession levels, but the mix of products and the growth in various service segments has shifted, the report said.
All segments of waterborne transportation grew in 2014, despite the months-long congestion on the U.S. West Coast, as importers hurried to bring in merchandise in anticipation of labor troubles, and imports from China surged in the third quarter. Inland waterway freight traffic rebounded due to solid growth in the number of shipments of grain, minerals, and petroleum products by barge. Overall, costs for water transportation rose 8.9 percent.
Air cargo revenue declined 1.2 percent, paced to the downside by a 3.6 percent drop in international revenue. Domestic revenue, meanwhile, rose just 0.4 percent. Cargo yields fell as load factors remained weak, the report said, but there was one bright spot: In 2014, a record $968 billion of high-value merchandise moved by air, with exports accounting for just 44 percent of that total.
The current downward trend in exports will likely persist in the coming months, as the strong dollar continues to make U.S. products more expensive overseas, Wilson said. "I don't see exports recovering, at least before the end of the year," she said at the press conference.
The third-party logistics (3PL) segment, meanwhile, turned in a strong performance in 2014 with net revenue—revenue after factoring in transportation costs—rising 7.4 percent. Revenues for domestic transportation management and dedicated contract carriage services rose by 20.5 and 10.4 percent, respectively, as tightening truck capacity drove demand for those services. International transportation management and value-added warehousing and distribution services, meanwhile, each posted low-single-digit increases. The overall 3PL market is expected to grow at a slower pace in 2015 than it did in 2014; Armstrong & Associates Inc., the consulting firm that provided the 3PL data in the report, is forecasting growth of 5.7 percent.
Rising inventory costs a concern
Despite a 4.8 percent decline in the interest component that kept interest rates at historically low levels, inventory carrying costs increased by 2.1 percent over 2013.
The "State of Logistics Report" tracks three components of carrying costs. One is interest, which remained about the same as in 2013, at $2 billion. The second is taxes, obsolescence, depreciation, and insurance, a category that rose by 1.2 percent, in large part due to the growth in inventories last year. The other is warehousing costs, which rose 4.4 percent, capping off a second consecutive solid year as national vacancy rates declined to 7 percent, down 2.7 percent from the previous year. Strong demand from e-commerce providers is a major factor behind the shrinking availability of industrial space; U.S. retail e-commerce sales hit $237 billion in 2014, up from $211 billion in 2013, according to the report.
In the e-mail interview, Wilson forecast further increases in carrying costs as interest rates finally begin to rise and warehousing demand continues to escalate. In the report, she also pointed to rising warehouse labor costs as a contributor to higher warehouse costs in the future.
Inventory levels in 2014 remained above the recession high point, reaching nearly $2.5 trillion, with the second and third quarters the "high-water marks," the report said. (See Figure 3.) Retail and wholesale inventories saw the biggest gains, while manufacturing inventories experienced a slight decline in 2014.
The overall inventory-to-sales ratio, which measures a business's inventory investment in relation to its monthly sales, rose rapidly in 2014. The ratio ended 2014 at 1.35, its highest level since late 2009. (See Figure 4.) A rising ratio indicates either falling sales or excess inventory levels.
That rise was due in large part to wholesalers and retailers ordering more goods in anticipation of labor- and congestion-related delays at U.S. West Coast ports, combined with slower-than-expected holiday sales, the report said. The wholesale and retail ratios leveled off and the ratio for manufacturing began to trend downward in the first quarter of 2015.
In a brief interview following the press conference, Wilson said that she expects the overall inventory-to-sales ratio will decline. Rising carrying and obsolescence costs and warehousing expenses will provide an incentive for companies to get their inventory levels under control, she said. "I'm concerned that inventories are as high as they are, but ... manufacturers are using up the supplies that they have. Nobody is ready to make big investments in more inventory."
Just 29% of supply chain organizations have the competitive characteristics they’ll need for future readiness, according to a Gartner survey released Tuesday. The survey focused on how organizations are preparing for future challenges and to keep their supply chains competitive.
Gartner surveyed 579 supply chain practitioners to determine the capabilities needed to manage the “future drivers of influence” on supply chains, which include artificial intelligence (AI) achievement and the ability to navigate new trade policies. According to the survey, the five competitive characteristics are: agility, resilience, regionalization, integrated ecosystems, and integrated enterprise strategy.
The survey analysis identified “leaders” among the respondents as supply chain organizations that have already developed at least three of the five competitive characteristics necessary to address the top five drivers of supply chain’s future.
Less than a third have met that threshold.
“Leaders shared a commitment to preparation through long-term, deliberate strategies, while non-leaders were more often focused on short-term priorities,” Pierfrancesco Manenti, vice president analyst in Gartner’s Supply Chain practice, said in a statement announcing the survey results.
“Most leaders have yet to invest in the most advanced technologies (e.g. real-time visibility, digital supply chain twin), but plan to do so in the next three-to-five years,” Manenti also said in the statement. “Leaders see technology as an enabler to their overall business strategies, while non-leaders more often invest in technology first, without having fully established their foundational capabilities.”
As part of the survey, respondents were asked to identify the future drivers of influence on supply chain performance over the next three to five years. The top five drivers are: achievement capability of AI (74%); the amount of new ESG regulations and trade policies being released (67%); geopolitical fight/transition for power (65%); control over data (62%); and talent scarcity (59%).
The analysis also identified four unique profiles of supply chain organizations, based on what their leaders deem as the most crucial capabilities for empowering their organizations over the next three to five years.
First, 54% of retailers are looking for ways to increase their financial recovery from returns. That’s because the cost to return a purchase averages 27% of the purchase price, which erases as much as 50% of the sales margin. But consumers have their own interests in mind: 76% of shoppers admit they’ve embellished or exaggerated the return reason to avoid a fee, a 39% increase from 2023 to 204.
Second, return experiences matter to consumers. A whopping 80% of shoppers stopped shopping at a retailer because of changes to the return policy—a 34% increase YoY.
Third, returns fraud and abuse is top-of-mind-for retailers, with wardrobing rising 38% in 2024. In fact, over two thirds (69%) of shoppers admit to wardrobing, which is the practice of buying an item for a specific reason or event and returning it after use. Shoppers also practice bracketing, or purchasing an item in a variety of colors or sizes and then returning all the unwanted options.
Fourth, returns come with a steep cost in terms of sustainability, with returns amounting to 8.4 billion pounds of landfill waste in 2023 alone.
“As returns have become an integral part of the shopper experience, retailers must balance meeting sky-high expectations with rising costs, environmental impact, and fraudulent behaviors,” Amena Ali, CEO of Optoro, said in the firm’s “2024 Returns Unwrapped” report. “By understanding shoppers’ behaviors and preferences around returns, retailers can create returns experiences that embrace their needs while driving deeper loyalty and protecting their bottom line.”
Facing an evolving supply chain landscape in 2025, companies are being forced to rethink their distribution strategies to cope with challenges like rising cost pressures, persistent labor shortages, and the complexities of managing SKU proliferation.
1. Optimize labor productivity and costs. Forward-thinking businesses are leveraging technology to get more done with fewer resources through approaches like slotting optimization, automation and robotics, and inventory visibility.
2. Maximize capacity with smart solutions. With e-commerce volumes rising, facilities need to handle more SKUs and orders without expanding their physical footprint. That can be achieved through high-density storage and dynamic throughput.
3. Streamline returns management. Returns are a growing challenge, thanks to the continued growth of e-commerce and the consumer practice of bracketing. Businesses can handle that with smarter reverse logistics processes like automated returns processing and reverse logistics visibility.
4. Accelerate order fulfillment with robotics. Robotic solutions are transforming the way orders are fulfilled, helping businesses meet customer expectations faster and more accurately than ever before by using autonomous mobile robots (AMRs and robotic picking.
5. Enhance end-of-line packaging. The final step in the supply chain is often the most visible to customers. So optimizing packaging processes can reduce costs, improve efficiency, and support sustainability goals through automated packaging systems and sustainability initiatives.
Geopolitical rivalries, alliances, and aspirations are rewiring the global economy—and the imposition of new tariffs on foreign imports by the U.S. will accelerate that process, according to an analysis by Boston Consulting Group (BCG).
Without a broad increase in tariffs, world trade in goods will keep growing at an average of 2.9% annually for the next eight years, the firm forecasts in its report, “Great Powers, Geopolitics, and the Future of Trade.” But the routes goods travel will change markedly as North America reduces its dependence on China and China builds up its links with the Global South, which is cementing its power in the global trade map.
“Global trade is set to top $29 trillion by 2033, but the routes these goods will travel is changing at a remarkable pace,” Aparna Bharadwaj, managing director and partner at BCG, said in a release. “Trade lanes were already shifting from historical patterns and looming US tariffs will accelerate this. Navigating these new dynamics will be critical for any global business.”
To understand those changes, BCG modeled the direct impact of the 60/25/20 scenario (60% tariff on Chinese goods, a 25% on goods from Canada and Mexico, and a 20% on imports from all other countries). The results show that the tariffs would add $640 billion to the cost of importing goods from the top ten U.S. import nations, based on 2023 levels, unless alternative sources or suppliers are found.
In terms of product categories imported by the U.S., the greatest impact would be on imported auto parts and automotive vehicles, which would primarily affect trade with Mexico, the EU, and Japan. Consumer electronics, electrical machinery, and fashion goods would be most affected by higher tariffs on Chinese goods. Specifically, the report forecasts that a 60% tariff rate would add $61 billion to cost of importing consumer electronics products from China into the U.S.
That strategy is described by RILA President Brian Dodge in a document titled “2025 Retail Public Policy Agenda,” which begins by describing leading retailers as “dynamic and multifaceted businesses that begin on Main Street and stretch across the world to bring high value and affordable consumer goods to American families.”
RILA says its policy priorities support that membership in four ways:
Investing in people. Retail is for everyone; the place for a first job, 2nd chance, third act, or a side hustle – the retail workforce represents the American workforce.
Ensuring a safe, sustainable future. RILA is working with lawmakers to help shape policies that protect our customers and meet expectations regarding environmental concerns.
Leading in the community. Retail is more than a store; we are an integral part of the fabric of our communities.
“As Congress and the Trump administration move forward to adopt policies that reduce regulatory burdens, create economic growth, and bring value to American families, understanding how such policies will impact retailers and the communities we serve is imperative,” Dodge said. “RILA and its member companies look forward to collaborating with policymakers to provide industry-specific insights and data to help shape any policies under consideration.”