Put sustainability at the core of your sourcing strategy
Historically, procurement has prioritized three key considerations in strategic sourcing decisions: quality, service, and price. Given rising environmental risks and changing consumer sentiment, it’s time to place sustainability, as a fourth dimension, at the center of your sourcing strategy.
In early January, the fifth annual AlixPartners Disruption Index (ADI) survey1 revealed that global business leaders are getting better at managing disruption after more than three years of pandemic, supply chain instability, worker shortages, and inflation. However, the business world in 2024 is facing a new age of disruption that will continue to challenge leaders in new ways. The ADI shows that newly emerging factors outside of executives’ control are now setting CEOs’ business agenda, with climate-induced volatility claiming a spot in the top four disruptive forces executives expect to face this year. Similarly, the World Economic Forum's recent Global Risks Report 2024 places a spotlight on the critical nature of environmental concerns. Out of the top ten risks projected over the next decade, five are directly related to environmental factors.
Procurement organizations hold an essential role in redefining sourcing strategies to address these imminent risks while ensuring the economic viability of their organizations. Traditionally, strategic sourcing has focused on three dimensions: quality, service, and price, but adding in a fourth dimension—sustainability—gives firms the ability to improve resiliency and their environmental footprint in tandem with superior commercial outcomes.
In conducting hundreds of sourcing events for clients, we have found that those who position sourcing as a fork-in-the-road choice between profit and sustainability have it wrong. Good strategic sourcing strategies will align naturally with environmental, social, and governance (ESG) goals when the process incorporates the right criteria.
For example, we have found that suppliers that prioritize meeting quality process accreditations like ISO tend to also have more advanced sustainability programs. These suppliers are typically in compliance with new ESG reporting requirements and present lower greenhouse gas emissions within their own operations and throughout their value chain. Likewise, efforts to reduce material usage or offer more eco-friendly packaging not only help to meet sustainability goals but also reduce costs and enhance value propositions.
A well-structured strategic sourcing process improves margins, boosts resilience, and enhances ESG performance for both the company and its suppliers. In other words, incorporating sustainability as a core dimension in sourcing can act as a proxy to better vendor selection and more robust supply chain outcomes.
Here are five ways to better incorporate sustainability into your strategic sourcing process.
1. Prioritize sustainable suppliers
Procurement organizations can make a substantial impact by using a weighting rubric that values suppliers that meet the four strategic sourcing dimensions, including sustainability. Several companies now provide reliable ESG ratings for a fact-based evaluation to compare different suppliers. These ratings should be weighed against cost, service, and quality as part of the supplier selection criteria. By selecting vendors that implement forward-thinking ESG strategies—utilizing renewable resources, minimizing waste, and reducing carbon footprints—procurement organizations can promote responsible and environmentally conscious practices throughout the supply chain.
2. Encourage suppliers to provide eco-friendly, waste-reducing packaging
Recent findings show 57% of consumers are “less likely” to buy products in nonsustainable packaging and 86% of consumers among younger generations are willing to pay more for sustainable packaging. By encouraging potential suppliers to provide innovative and waste-reducing packaging in requests for proposals (RFP), organizations can significantly decrease the environmental footprint of the products and services they procure—and often increase margin.
As part of strategic sourcing, companies can use a Design & Source to Value (DSV) approach, which can support the valuation of key cost and attribute drivers of their products, thereby allowing for the removal or reduction of low-value materials or processes, and often leading to new brand-enhancing concepts. This approach differs from the traditional optimization as it considers the full product value through consumers’ lens to create better and more affordable design. A successful DSV effort requires close collaboration across marketing, research and development, operations, and procurement.
3. Favor energy-efficient products and services
Procurement organizations can play a crucial role in promoting energy-efficient products and services, especially for capital investments for property, plants, and equipment. By proactively selecting items that consume less energy, such as energy-efficient building materials and technologies or smart thermostats and controllers, they not only reduce their own environmental footprint but also create a strong market demand for energy-efficient solutions. This demand encourages suppliers to invest in innovative technologies, further driving progress in sustainability. Embracing energy-efficient procurement delivers substantial economic benefits, resulting in cost savings, improved operational efficiency, and enhanced competitiveness.
4. Drive overall decarbonization
Together with sustainable packaging and use of energy-efficient technologies, electrification and clean sources of energy can significantly support decarbonization and combat climate change. Procurement organizations wield significant influence through their vast supply chain networks and can help encourage the use of clean energy. For example, procurement organizations can incentivize suppliers to electrify their vehicle fleets and use solar power to obtain savings in energy costs and a reduction in their carbon footprint. To identify where suppliers can reduce their carbon emissions, companies can utilize an approach like Should-Carbon modeling, which uses quantifiable data to estimate carbon through the different stages of the value chain (for example from farm to table for a dairy product).
5. Collaborate with external partners and report on progress
Collaboration is a powerful tool for driving environmental change. Procurement organizations can partner with suppliers, industry associations, and other stakeholders to collectively address environmental challenges. This can include identifying areas for improvement, develop corrective action plans, and implement measurable metrics for tracking progress and setting targets.
More mature companies can drive capability development within their supply base by sharing best practices and recognizing top performers. By transparently reporting on their progress and achievements in environmental sustainability, these organizations can inspire others to follow suit and contribute to a growing movement of responsible procurement. Organizations that track and report sustainability metrics tend to manage cost and operational key performance indicators (KPIs) better, maintaining overall control of their business.
A vital role to play
The role of procurement teams has never been more vital. Their decisions directly influence bottom lines and set the environmental course for entire industries. By enhancing proven strategic sourcing and related toolkits with pragmatic sustainability principles, procurement can steer businesses toward both more robust profitability and improved stakeholder outcomes.
By embracing ESG-forward approaches—not as a “fork-in the-road” decision but rather as a way to turbo-charge their supply chains—procurement to foster innovation, reshape supply chains to be more resilient to shocks, and, most importantly, champion a sustainable future.
Notes:
1.The AlixPartners Disruption Index surveys 3,100 senior executives across 10 industries and 11 countries to uncover the latest global business concerns. The survey questions executives on the degree to which their business is being disrupted, the various disruptive forces impacting them, the pace at which these disruptive forces are accelerating, and the strategies they are employing to confront them.
Just 29% of supply chain organizations have the competitive characteristics they’ll need for future readiness, according to a Gartner survey released Tuesday. The survey focused on how organizations are preparing for future challenges and to keep their supply chains competitive.
Gartner surveyed 579 supply chain practitioners to determine the capabilities needed to manage the “future drivers of influence” on supply chains, which include artificial intelligence (AI) achievement and the ability to navigate new trade policies. According to the survey, the five competitive characteristics are: agility, resilience, regionalization, integrated ecosystems, and integrated enterprise strategy.
The survey analysis identified “leaders” among the respondents as supply chain organizations that have already developed at least three of the five competitive characteristics necessary to address the top five drivers of supply chain’s future.
Less than a third have met that threshold.
“Leaders shared a commitment to preparation through long-term, deliberate strategies, while non-leaders were more often focused on short-term priorities,” Pierfrancesco Manenti, vice president analyst in Gartner’s Supply Chain practice, said in a statement announcing the survey results.
“Most leaders have yet to invest in the most advanced technologies (e.g. real-time visibility, digital supply chain twin), but plan to do so in the next three-to-five years,” Manenti also said in the statement. “Leaders see technology as an enabler to their overall business strategies, while non-leaders more often invest in technology first, without having fully established their foundational capabilities.”
As part of the survey, respondents were asked to identify the future drivers of influence on supply chain performance over the next three to five years. The top five drivers are: achievement capability of AI (74%); the amount of new ESG regulations and trade policies being released (67%); geopolitical fight/transition for power (65%); control over data (62%); and talent scarcity (59%).
The analysis also identified four unique profiles of supply chain organizations, based on what their leaders deem as the most crucial capabilities for empowering their organizations over the next three to five years.
First, 54% of retailers are looking for ways to increase their financial recovery from returns. That’s because the cost to return a purchase averages 27% of the purchase price, which erases as much as 50% of the sales margin. But consumers have their own interests in mind: 76% of shoppers admit they’ve embellished or exaggerated the return reason to avoid a fee, a 39% increase from 2023 to 204.
Second, return experiences matter to consumers. A whopping 80% of shoppers stopped shopping at a retailer because of changes to the return policy—a 34% increase YoY.
Third, returns fraud and abuse is top-of-mind-for retailers, with wardrobing rising 38% in 2024. In fact, over two thirds (69%) of shoppers admit to wardrobing, which is the practice of buying an item for a specific reason or event and returning it after use. Shoppers also practice bracketing, or purchasing an item in a variety of colors or sizes and then returning all the unwanted options.
Fourth, returns come with a steep cost in terms of sustainability, with returns amounting to 8.4 billion pounds of landfill waste in 2023 alone.
“As returns have become an integral part of the shopper experience, retailers must balance meeting sky-high expectations with rising costs, environmental impact, and fraudulent behaviors,” Amena Ali, CEO of Optoro, said in the firm’s “2024 Returns Unwrapped” report. “By understanding shoppers’ behaviors and preferences around returns, retailers can create returns experiences that embrace their needs while driving deeper loyalty and protecting their bottom line.”
Facing an evolving supply chain landscape in 2025, companies are being forced to rethink their distribution strategies to cope with challenges like rising cost pressures, persistent labor shortages, and the complexities of managing SKU proliferation.
1. Optimize labor productivity and costs. Forward-thinking businesses are leveraging technology to get more done with fewer resources through approaches like slotting optimization, automation and robotics, and inventory visibility.
2. Maximize capacity with smart solutions. With e-commerce volumes rising, facilities need to handle more SKUs and orders without expanding their physical footprint. That can be achieved through high-density storage and dynamic throughput.
3. Streamline returns management. Returns are a growing challenge, thanks to the continued growth of e-commerce and the consumer practice of bracketing. Businesses can handle that with smarter reverse logistics processes like automated returns processing and reverse logistics visibility.
4. Accelerate order fulfillment with robotics. Robotic solutions are transforming the way orders are fulfilled, helping businesses meet customer expectations faster and more accurately than ever before by using autonomous mobile robots (AMRs and robotic picking.
5. Enhance end-of-line packaging. The final step in the supply chain is often the most visible to customers. So optimizing packaging processes can reduce costs, improve efficiency, and support sustainability goals through automated packaging systems and sustainability initiatives.
That clash has come as retailers have been hustling to adjust to pandemic swings like a renewed focus on e-commerce, then swiftly reimagining store experiences as foot traffic returned. But even as the dust settles from those changes, retailers are now facing renewed questions about how best to define their omnichannel strategy in a world where customers have increasing power and information.
The answer may come from a five-part strategy using integrated components to fortify omnichannel retail, EY said. The approach can unlock value and customer trust through great experiences, but only when implemented cohesively, not individually, EY warns.
The steps include:
1. Functional integration: Is your operating model and data infrastructure siloed between e-commerce and physical stores, or have you developed a cohesive unit centered around delivering seamless customer experience?
2. Customer insights: With consumer centricity at the heart of operations, are you analyzing all touch points to build a holistic view of preferences, behaviors, and buying patterns?
3. Next-generation inventory: Given the right customer insights, how are you utilizing advanced analytics to ensure inventory is optimized to meet demand precisely where and when it’s needed?
4. Distribution partnerships: Having ensured your customers find what they want where they want it, how are your distribution strategies adapting to deliver these choices to them swiftly and efficiently?
5. Real estate strategy: How is your real estate strategy interconnected with insights, inventory and distribution to enhance experience and maximize your footprint?
When approached cohesively, these efforts all build toward one overarching differentiator for retailers: a better customer experience that reaches from brand engagement and order placement through delivery and return, the EY study said. Amid continued volatility and an economy driven by complex customer demands, the retailers best set up to win are those that are striving to gain real-time visibility into stock levels, offer flexible fulfillment options and modernize merchandising through personalized and dynamic customer experiences.
Geopolitical rivalries, alliances, and aspirations are rewiring the global economy—and the imposition of new tariffs on foreign imports by the U.S. will accelerate that process, according to an analysis by Boston Consulting Group (BCG).
Without a broad increase in tariffs, world trade in goods will keep growing at an average of 2.9% annually for the next eight years, the firm forecasts in its report, “Great Powers, Geopolitics, and the Future of Trade.” But the routes goods travel will change markedly as North America reduces its dependence on China and China builds up its links with the Global South, which is cementing its power in the global trade map.
“Global trade is set to top $29 trillion by 2033, but the routes these goods will travel is changing at a remarkable pace,” Aparna Bharadwaj, managing director and partner at BCG, said in a release. “Trade lanes were already shifting from historical patterns and looming US tariffs will accelerate this. Navigating these new dynamics will be critical for any global business.”
To understand those changes, BCG modeled the direct impact of the 60/25/20 scenario (60% tariff on Chinese goods, a 25% on goods from Canada and Mexico, and a 20% on imports from all other countries). The results show that the tariffs would add $640 billion to the cost of importing goods from the top ten U.S. import nations, based on 2023 levels, unless alternative sources or suppliers are found.
In terms of product categories imported by the U.S., the greatest impact would be on imported auto parts and automotive vehicles, which would primarily affect trade with Mexico, the EU, and Japan. Consumer electronics, electrical machinery, and fashion goods would be most affected by higher tariffs on Chinese goods. Specifically, the report forecasts that a 60% tariff rate would add $61 billion to cost of importing consumer electronics products from China into the U.S.