CHICAGO, May 30, 2024 – project44, the leader in supply chain visibility and the only High-Velocity Supply Chain Platform, today announced the company’s strong financial and operational results in the 2024 fiscal year. In FY 2024, project44 successfully executed on multiple business initiatives including significant investments in AI to enhance Movement™ to solve the world’s most complex supply chain challenges, expanding its international footprint, partnering with more major global enterprises and strengthening its executive team to position project44 for the next stage of growth.
“Over the past year, we were reminded of the fragility of supply chains as extreme weather and geopolitical conflicts continue to disrupt global trade,” said Jett McCandless, Founder and CEO of project44. “Our innovations are equipping global brands to be resilient and maintain high-velocity in the face of never-normal supply chains.”
project44 concluded FY 2024 with over 30% year-over-year growth in Software-as-a-Service (SaaS) and total GAAP revenue. With continued expansion of its network, project44’s platform provided unmatched breadth and depth of visibility. To meet growing demand, project44 opened a new European hub in Kraków, Poland. The company also added new customers in FY 2024 — including notable global brands like Toyota, Coca Cola European Partners, Kawasaki Heavy Industries, Ltd. and Constellation Brands.
New Products & Extended Capabilities
Among project44’s most notable accomplishments in FY 2024 was its rapid pace of innovation. A few highlights include:
• Extended Visibility: Released multiple AI-powered enhancements, merging data from carriers and freight forwarders to deliver complete, door-to-door visibility and eliminate costly blind spots at interchanges
• Data Quality Enhancements: Invested in new technologies to help shippers and carriers identify and address carrier data quality issues, leveraging machine learning to fix errors before they degrade tracking capabilities
• China Over-the-Road (OTR) Visibility: Became the only vendor with authorization to transfer logistics data in and out of China, expanding the network by 8+ million vehicles and improving visibility into lanes used by 94% of the world’s largest shippers
• Multimodal Rating & Booking: Introduced APIs to source rates across the carrier network without costly integrations and centralize spot and contract rate data on Movement, which streamlines rate requests and tender processes
• Configurable Branded Tracking & Alerts: Rolled out self-service capabilities to transform the E-Commerce delivery experience and cut customer service calls by 50%, allowing retailers and brands to create differentiated post-purchase consumer experiences that drive loyalty and reduce “Where is my order?” queries
More than a dozen separate innovations are represented in the summary of new products and expanded capabilities described above, and analysts and awards committees took notice, recognizing project44’s contributions in FY 2024. Notably, project44 was positioned highest in “Ability to Execute” and furthest right on “Completeness of Vision” in the 2023 Gartner® Magic QuadrantTM for Real-Time Transportation Visibility Platforms. The company also won the prestigious Chicago Innovation Award and was named a Top Supply Chain Visibility Provider in Food Logistics’ 2023 Top Software & Technology Awards for its breakthrough Movement by project44™ platform.
In recognition of its contributions to customer success, project44 won the Google Cloud Industry Solution Technology Partner of the Year Award for Supply Chain and Logistics and was named Customers’ Choice in the Gartner® Peer InsightsTM “Voice of the Customer” report. In addition, project44 received an SAP® Pinnacle Award in the Business Network category and maintained Leader status across multiple seasons of reports from G2.
Expanded Executive Team
In FY 2024, project44 bolstered its executive team to prepare for the next phase of growth. The company strategically appointed SaaS and logistics industry veterans with experience managing high-growth companies, including:
• Tim MacCarrick as Chief Financial Officer
• Renee Mauldin as Chief People Officer
• Rick Turco as Chief Revenue Officer
• AJ Wilhoit as Chief Product Officer
Customer Insights
"At ASICS, we value project44 for its comprehensive ocean analytics and the accuracy of the data it provides, which is critical for our decision-making processes. With real-time visibility and data-driven insights, project44 empowers our team to make informed decisions quickly,” said Roy Nijman, Global Head of Business Transformation SCM at ASICS. “This operational agility enhances our ability to better serve our customers, making project44 an invaluable partner in our pursuit of supply chain excellence."
“We are thrilled with our partnership with project44, a significant step in advancing our supply chain operations and service excellence," said Antonino Arena, Specialties BU Supply Chain Sr. Manager at Prysmian. "This collaboration allows us to leverage project44’s expertise in dynamic ocean visibility and predictive capabilities, which are critical for our complex logistics needs. By integrating these advanced technologies, we are set to enhance the reliability and efficiency of our cable deliveries worldwide. We anticipate a highly productive relationship with project44, as we continue to innovate and improve our operational capabilities to better serve our customers and lead in the market."
ReposiTrak, a global food traceability network operator, will partner with Upshop, a provider of store operations technology for food retailers, to create an end-to-end grocery traceability solution that reaches from the supply chain to the retail store, the firms said today.
The partnership creates a data connection between suppliers and the retail store. It works by integrating Salt Lake City-based ReposiTrak’s network of thousands of suppliers and their traceability shipment data with Austin, Texas-based Upshop’s network of more than 450 retailers and their retail stores.
That accomplishment is important because it will allow food sector trading partners to meet the U.S. FDA’s Food Safety Modernization Act Section 204d (FSMA 204) requirements that they must create and store complete traceability records for certain foods.
And according to ReposiTrak and Upshop, the traceability solution may also unlock potential business benefits. It could do that by creating margin and growth opportunities in stores by connecting supply chain data with store data, thus allowing users to optimize inventory, labor, and customer experience management automation.
"Traceability requires data from the supply chain and – importantly – confirmation at the retail store that the proper and accurate lot code data from each shipment has been captured when the product is received. The missing piece for us has been the supply chain data. ReposiTrak is the leader in capturing and managing supply chain data, starting at the suppliers. Together, we can deliver a single, comprehensive traceability solution," Mark Hawthorne, chief innovation and strategy officer at Upshop, said in a release.
"Once the data is flowing the benefits are compounding. Traceability data can be used to improve food safety, reduce invoice discrepancies, and identify ways to reduce waste and improve efficiencies throughout the store,” Hawthorne said.
Under FSMA 204, retailers are required by law to track Key Data Elements (KDEs) to the store-level for every shipment containing high-risk food items from the Food Traceability List (FTL). ReposiTrak and Upshop say that major industry retailers have made public commitments to traceability, announcing programs that require more traceability data for all food product on a faster timeline. The efforts of those retailers have activated the industry, motivating others to institute traceability programs now, ahead of the FDA’s enforcement deadline of January 20, 2026.
Inclusive procurement practices can fuel economic growth and create jobs worldwide through increased partnerships with small and diverse suppliers, according to a study from the Illinois firm Supplier.io.
The firm’s “2024 Supplier Diversity Economic Impact Report” found that $168 billion spent directly with those suppliers generated a total economic impact of $303 billion. That analysis can help supplier diversity managers and chief procurement officers implement programs that grow diversity spend, improve supply chain competitiveness, and increase brand value, the firm said.
The companies featured in Supplier.io’s report collectively supported more than 710,000 direct jobs and contributed $60 billion in direct wages through their investments in small and diverse suppliers. According to the analysis, those purchases created a ripple effect, supporting over 1.4 million jobs and driving $105 billion in total income when factoring in direct, indirect, and induced economic impacts.
“At Supplier.io, we believe that empowering businesses with advanced supplier intelligence not only enhances their operational resilience but also significantly mitigates risks,” Aylin Basom, CEO of Supplier.io, said in a release. “Our platform provides critical insights that drive efficiency and innovation, enabling companies to find and invest in small and diverse suppliers. This approach helps build stronger, more reliable supply chains.”
Logistics industry growth slowed in December due to a seasonal wind-down of inventory and following one of the busiest holiday shopping seasons on record, according to the latest Logistics Managers’ Index (LMI) report, released this week.
The monthly LMI was 57.3 in December, down more than a percentage point from November’s reading of 58.4. Despite the slowdown, economic activity across the industry continued to expand, as an LMI reading above 50 indicates growth and a reading below 50 indicates contraction.
The LMI researchers said the monthly conditions were largely due to seasonal drawdowns in inventory levels—and the associated costs of holding them—at the retail level. The LMI’s Inventory Levels index registered 50, falling from 56.1 in November. That reduction also affected warehousing capacity, which slowed but remained in expansion mode: The LMI’s warehousing capacity index fell 7 points to a reading of 61.6.
December’s results reflect a continued trend toward more typical industry growth patterns following recent years of volatility—and they point to a successful peak holiday season as well.
“Retailers were clearly correct in their bet to stock [up] on goods ahead of the holiday season,” the LMI researchers wrote in their monthly report. “Holiday sales from November until Christmas Eve were up 3.8% year-over-year according to Mastercard. This was largely driven by a 6.7% increase in e-commerce sales, although in-person spending was up 2.9% as well.”
And those results came during a compressed peak shopping cycle.
“The increase in spending came despite the shorter holiday season due to the late Thanksgiving,” the researchers also wrote, citing National Retail Federation (NRF) estimates that U.S. shoppers spent just short of a trillion dollars in November and December, making it the busiest holiday season of all time.
The LMI is a monthly survey of logistics managers from across the country. It tracks industry growth overall and across eight areas: inventory levels and costs; warehousing capacity, utilization, and prices; and transportation capacity, utilization, and prices. The report is released monthly by researchers from Arizona State University, Colorado State University, Rochester Institute of Technology, Rutgers University, and the University of Nevada, Reno, in conjunction with the Council of Supply Chain Management Professionals (CSCMP).
As U.S. small and medium-sized enterprises (SMEs) face an uncertain business landscape in 2025, a substantial majority (67%) expect positive growth in the new year compared to 2024, according to a survey from DHL.
However, the survey also showed that businesses could face a rocky road to reach that goal, as they navigate a complex environment of regulatory/policy shifts and global market volatility. Both those issues were cited as top challenges by 36% of respondents, followed by staffing/talent retention (11%) and digital threats and cyber attacks (2%).
Against that backdrop, SMEs said that the biggest opportunity for growth in 2025 lies in expanding into new markets (40%), followed by economic improvements (31%) and implementing new technologies (14%).
As the U.S. prepares for a broad shift in political leadership in Washington after a contentious election, the SMEs in DHL’s survey were likely split evenly on their opinion about the impact of regulatory and policy changes. A plurality of 40% were on the fence (uncertain, still evaluating), followed by 24% who believe regulatory changes could negatively impact growth, 20% who see these changes as having a positive impact, and 16% predicting no impact on growth at all.
That uncertainty also triggered a split when respondents were asked how they planned to adjust their strategy in 2025 in response to changes in the policy or regulatory landscape. The largest portion (38%) of SMEs said they remained uncertain or still evaluating, followed by 30% who will make minor adjustments, 19% will maintain their current approach, and 13% who were willing to significantly adjust their approach.
That percentage is even greater than the 13.21% of total retail sales that were returned. Measured in dollars, returns (including both legitimate and fraudulent) last year reached $685 billion out of the $5.19 trillion in total retail sales.
“It’s clear why retailers want to limit bad actors that exhibit fraudulent and abusive returns behavior, but the reality is that they are finding stricter returns policies are not reducing the returns fraud they face,” Michael Osborne, CEO of Appriss Retail, said in a release.
Specifically, the report lists the leading types of returns fraud and abuse reported by retailers in 2024, including findings that:
60% of retailers surveyed reported incidents of “wardrobing,” or the act of consumers buying an item, using the merchandise, and then returning it.
55% cited cases of returning an item obtained through fraudulent or stolen tender, such as stolen credit cards, counterfeit bills, gift cards obtained through fraudulent means or fraudulent checks.
48% of retailers faced occurrences of returning stolen merchandise.
Together, those statistics show that the problem remains prevalent despite growing efforts by retailers to curb retail returns fraud through stricter returns policies, while still offering a sufficiently open returns policy to keep customers loyal, they said.
“Returns are a significant cost for retailers, and the rise of online shopping could increase this trend,” Kevin Mahoney, managing director, retail, Deloitte Consulting LLP, said. “As retailers implement policies to address this issue, they should avoid negatively affecting customer loyalty and retention. Effective policies should reduce losses for the retailer while minimally impacting the customer experience. This approach can be crucial for long-term success.”