In a thought-provoking session at CSCMP's 2015 Annual Conference, women supply chain executives explained what it takes to be an effective leader and emphasized the importance of mentoring.
Contributing Editor Toby Gooley is a freelance writer and editor specializing in supply chain, logistics, material handling, and international trade. She previously was Editor at CSCMP's Supply Chain Quarterly. and Senior Editor of SCQ's sister publication, DC VELOCITY. Prior to joining AGiLE Business Media in 2007, she spent 20 years at Logistics Management magazine as Managing Editor and Senior Editor covering international trade and transportation. Prior to that she was an export traffic manager for 10 years. She holds a B.A. in Asian Studies from Cornell University.
I've been attending the Council of Supply Chain Management Professionals' (CSCMP) annual conference since the late 1980s. Back then, women attendees were few in number. We shared empathetic smiles as we passed each other in the hallways and thought of ourselves as members of a small but determined minority who had much to offer but had to fight for recognition and advancement.
Things have changed since then. The number of women in supply chain-related professions has steadily grown, as have the ranks of female CSCMP members. (Women currently make up 22 percent of membership.) And although women are still decidedly in the minority at the annual conference, nowadays we have plenty of company. Other industry organizations and professional associations have seen similar demographic shifts.
Any discussion of how far women have come in our profession should not focus solely on numbers, however. As a thought-provoking session I attended at CSCMP's 2015 Annual Conference made clear, that discussion must move to the next level.
"Women in the C-Suite: Leadership Lessons From the Top" featured four supply chain leaders: Ann Drake, chairman and chief executive officer of DSC Logistics; Laurel Junk, chief supply chain and procurement officer at Kaiser Permanente; Debbie Lentz, senior vice president and chief supply chain officer of Toys "R" Us; and Kathy Wengel, vice president, supply chain for Johnson & Johnson. The session was put together by an organization for women supply chain executives called AWESOME (Achieving Women's Excellence in Supply chain Operations, Management, and Education), which Drake, the first woman to receive CSCMP's Distinguished Service Award, founded in 2013. As AWESOME's Web address—www.awesomeleaders.org—suggests, the conversation is no longer about women entering the profession but about their role as corporate leaders and shapers of supply chain strategy.
Each panelist spoke about her experiences and the different qualities and capabilities she needed at each stage in her career. Perhaps the most important takeaway from the session, though, was how to be an effective and respected leader ... not a female leader, but a leader—of a supply chain organization, of a business, and of people. That, they agreed, was what brought them to the top of their profession.
Still, the panelists did not gloss over the challenges women continue to face on their way to the top. Some of those challenges may be their own doing. When Junk announced plans to establish Kaiser Permanente's first formal supply chain organization, and said that she would be hiring three high-level supply chain managers, three male employees immediately ("I don't think five minutes had gone by") told her they wanted to apply for those positions. A more qualified woman, she said, took three weeks to approach her and ask for more information.
Not every female supply chain manager undermines her own chances for advancement, of course, but the tale Junk told is not unique. How to help qualified, capable women stop holding themselves back? Mentoring, the panelists said, is a key success factor. In Lentz's view, if we want to see more women supply chain professionals in the C-suite, then women who are already there should consider it their responsibility to mentor others. She shared advice she received from one of her own mentors, a highly successful African businesswoman whose words are worth remembering: "As you rise, you must lift."
A whopping 90% of procurement leaders have considered or are already using AI agents to optimize operations in the year ahead, according to a survey from Icertis, a provider of artificial intelligence (AI)-powered contract intelligence tools.
CPOs are preparing for an unstable year ahead. Reducing risk and diversifying the supplier base (40%), managing supply chain disruptions and volatility (36%), and addressing inflationary pressures and cost increases (35%) are among the top five challenges anticipated in 2025 as procurement teams adjust to the new geopolitical climate.
Procurement is successfully cutting costs, but not yet driving measurable ROI. 64% of survey respondents said maverick spending has improved over the past 12 months, but 62% said procurement ROI had either stayed the same or worsened over the same period. This points to an urgent need for the partnership of AI to help optimize contract terms and automate the inclusion of revenue drivers in every contract.
AI and value creation are top priorities over ESG. Survey respondents cited leveraging AI in procurement processes and decision-making (66%) and improving speed-to-value and ROI (55%) as their top two priorities in 2025, ranking both above ESG and sustainability goals, and improving compliance.
AI partnerships are critical to overcome adoption barriers. Integration issues (88 percent) and data quality issues (75%) are detracting from procurement confidence in AI. By turning to industry leaders like Icertis with proven track records in enterprise-grade innovation, procurement teams can harness the power of contract data and seamlessly integrate purpose-built AI and large language models (LLMs) with the systems that run their business.
“We’re witnessing a substantial shift in the procurement function from reactive to proactive as CPOs look to anticipate challenges and build resilience for their businesses with new strategies and technologies,” Chris Rand, Head of Research, ProcureCon Insights, said in a release. “The next generation of leaders is not only embracing AI, but demanding a tech-first approach to sourcing and contracting processes that welcomes AI as a coworker in the ongoing race to capture more revenue.”
Artificial intelligence (AI) and the economy were hot topics on the opening day of SMC3 Jump Start 25, a less-than-truckload (LTL)-focused supply chain event taking place in Atlanta this week. The three-day event kicked off Monday morning to record attendance, with more than 700 people registered, according to conference planners.
The event opened with a keynote presentation from AI futurist Zack Kass, former head of go to market for OpenAI. He talked about the evolution of AI as well as real-world applications of the technology, furthering his mission to demystify AI and make it accessible and understandable to people everywhere. Kass is a speaker and consultant who works with businesses and governments around the world.
The opening day also featured a slate of economic presentations, including a global economic outlook from Dr. Jeff Rosensweig, director of the John Robson Program for Business, Public Policy, and Government at Emory University, and a “State of LTL” report from economist Keith Prather, managing director of Armada Corporate Intelligence. Both speakers pointed to a strong economy as 2025 gets underway, emphasizing overall economic optimism and strong momentum in LTL markets.
Other highlights included interviews with industry leaders Chris Jamroz and Rick DiMaio. Jamroz is executive chairman of the board and CEO of Roadrunner Transportation Systems, and DiMaio is executive vice president of supply chain for Ace Hardware.
Jump Start 25 runs through Wednesday, January 29, at the Renaissance Atlanta Waverly Hotel & Convention Center.
That is important because the increased use of robots has the potential to significantly reduce the impact of labor shortages in manufacturing, IFR said. That will happen when robots automate dirty, dull, dangerous or delicate tasks – such as visual quality inspection, hazardous painting, or heavy lifting—thus freeing up human workers to focus on more interesting and higher-value tasks.
To reach those goals, robots will grow through five trends in the new year, the report said:
1 – Artificial Intelligence. By leveraging diverse AI technologies, such as physical, analytical, and generative, robotics can perform a wide range of tasks more efficiently. Analytical AI enables robots to process and analyze the large amounts of data collected by their sensors. This helps to manage variability and unpredictability in the external environment, in “high mix/low-volume” production, and in public environments. Physical AI, which is created through the development of dedicated hardware and software that simulate real-world environments, allows robots to train themselves in virtual environments and operate by experience, rather than programming. And Generative AI projects aim to create a “ChatGPT moment” for Physical AI, allowing this AI-driven robotics simulation technology to advance in traditional industrial environments as well as in service robotics applications.
2 – Humanoids.
Robots in the shape of human bodies have received a lot of media attention, due to their vision where robots will become general-purpose tools that can load a dishwasher on their own and work on an assembly line elsewhere. Start-ups today are working on these humanoid general-purpose robots, with an eye toward new applications in logistics and warehousing. However, it remains to be seen whether humanoid robots can represent an economically viable and scalable business case for industrial applications, especially when compared to existing solutions. So for the time being, industrial manufacturers are still focused on humanoids performing single-purpose tasks only, with a focus on the automotive industry.
3 – Sustainability – Energy Efficiency.
Compliance with the UN's environmental sustainability goals and corresponding regulations around the world is becoming an important requirement for inclusion on supplier whitelists, and robots play a key role in helping manufacturers achieve these goals. In general, their ability to perform tasks with high precision reduces material waste and improves the output-input ratio of a manufacturing process. These automated systems ensure consistent quality, which is essential for products designed to have long lifespans and minimal maintenance. In the production of green energy technologies such as solar panels, batteries for electric cars or recycling equipment, robots are critical to cost-effective production. At the same time, robot technology is being improved to make the robots themselves more energy-efficient. For example, the lightweight construction of moving robot components reduces their energy consumption. Different levels of sleep mode put the hardware in an energy saving parking position. Advances in gripper technology use bionics to achieve high grip strength with almost no energy consumption.
4 – New Fields of Business.
The general manufacturing industry still has a lot of potential for robotic automation. But most manufacturing companies are small and medium-sized enterprises (SMEs), which means the adoption of industrial robots by SMEs is still hampered by high initial investment and total cost of ownership. To address that hurdle, Robot-as-a-Service (RaaS) business models allow enterprises to benefit from robotic automation with no fixed capital involved. Another option is using low-cost robotics to provide a “good enough” product for applications that have low requirements in terms of precision, payload, and service life. Powered by the those approaches, new customer segments beyond manufacturing include construction, laboratory automation, and warehousing.
5 – Addressing Labor Shortage.
The global manufacturing sector continues to suffer from labor shortages, according to the International Labour Organisation (ILO). One of the main drivers is demographic change, which is already burdening labor markets in leading economies such as the United States, Japan, China, the Republic of Korea, or Germany. Although the impact varies from country to country, the cumulative effect on the supply chain is a concern almost everywhere.
Overall disruptions to global supply chains in 2024 increased 38% from the previous year, thanks largely to the top five drivers of supply chain disruptions for the year: factory fires, labor disruption, business sale, leadership transition, and mergers & acquisitions, according to a study from Resilinc.
Factory fires maintained their position as the number one disruption for the sixth consecutive year, with 2,299 disruption alerts issued. Fortunately, this number is down 20% from the previous year and has declined 36% from the record high in 2022, according to California-based Resilinc, a provider of supply chain resiliency solutions.
Labor disruptions made it into the top five list for the second year in a row, jumping up to the second spot with a 47% year-over-year increase following a number of company and site-level strikes, national strikes, labor protests, and layoffs. From the ILA U.S. port strike, impacting over 47,000 workers, and the Canadian rail strike to major layoffs at tech giants Intel, Dell, and Amazon, labor disruptions continued its streak as a key risk area for 2024.
And financial risk areas, including business sales, leadership transitions, and mergers and acquisitions, rounded out the top five disruptions for 2024. While business sales climbed a steady 17% YoY, leadership transitions surged 95% last year. Several notable transitions included leadership changes at Boeing, Nestlé, Pfizer Limited, and Intel. While mergers and acquisitions saw a slight decline of 5%, they remained a top disruption for 2024.
Other noteworthy trends highlighted in the data include a 146% rise in labor violations such as forced labor, poor working conditions, and health and safety violations, among others. Geopolitical risk alerts climbed 123% after a brief dip in 2023, and protests/riots saw an astounding 285% YoY increase, marking the largest growth increase of all risk events tracked by Resilinc. Regulatory change alerts, which include tariffs, changes in laws, environmental regulations, and bans, continued their upward trend with a 128% YoY increase.
The five most disrupted industries included: life sciences, healthcare, general manufacturing, high tech, and automotive, marking the fourth year in a row that those particular industries have been the most impacted.
Resilinc gathers its data through its 24/7 global event monitoring Artificial Intelligence, EventWatch AI, which collects information and monitors news on 400 different types of disruptions across 104 million sources including traditional news sources, social media platforms, wire services, videos, and government reports. Annually, the AI contextualizes and analyzes nearly 5 billion data feeds across 100 languages in 200 countries.
Cargo theft activity across the United States and Canada reached unprecedented levels in 2024, with 3,625 reported incidents representing a stark 27% increase from 2023, according to an annual analysis from CargoNet.
The estimated average value per theft also rose, reaching $202,364, up from $187,895 in 2023. And the increase was persistent, as each quarter of 2024 surpassed previous records set in 2023.
According to Cargonet, the data suggests an evolving and increasingly sophisticated threat landscape in cargo theft, with criminal enterprises demonstrating tactical adaptability in both their methods and target selection.
For example, notable shifts occurred in targeted commodities during 2024. While 2023 saw frequent theft of engine oils, fluids, solar energy products, and energy drinks, 2024 marked a strategic pivot by criminal enterprises. New targets included raw and finished copper products, consumer electronics (particularly audio equipment and high-end servers), and cryptocurrency mining hardware. The analysis also revealed increased targeting of specific consumable goods, including produce like avocados and nuts, along with personal care products ranging from cosmetics to vitamins and supplements, especially protein powder.
Geographic trends show California and Texas experiencing the most significant increases in theft activity. California reported a 33% rise in incidents, while Texas saw an even more dramatic 39% surge. The five most impacted counties all reported substantial increases, led by Dallas County, Texas, with a 78% spike in reported incidents. Los Angeles County, California, traditionally a high-activity area, saw a 50% increase while neighboring San Bernardino County experienced a 47% rise.