Contributing Editor Toby Gooley is a freelance writer and editor specializing in supply chain, logistics, material handling, and international trade. She previously was Editor at CSCMP's Supply Chain Quarterly. and Senior Editor of SCQ's sister publication, DC VELOCITY. Prior to joining AGiLE Business Media in 2007, she spent 20 years at Logistics Management magazine as Managing Editor and Senior Editor covering international trade and transportation. Prior to that she was an export traffic manager for 10 years. She holds a B.A. in Asian Studies from Cornell University.
In 2021, DC Velocity reported on a proposed California state regulation that would require most forklift fleets to phase in zero-emission forklifts (ZEF) over a period of years. Three years later, in a public hearing held in Riverside, California, on June 27, 2024, the California Air Resources Board (CARB) unanimously approved a revised version of that proposal. The regulation will require most fleets to phase in zero-emission forklifts between 2028 and 2038. Restrictions on the purchase of certain new forklifts with internal combustion engines, however, begin much earlier, in 2026.
The mandate is designed to comply with Gov. Gavin Newsom’s Executive Order N-79-20, which requires that off-road vehicles in California transition to zero-emission models by 2035, “where feasible.” The definition of “feasible” animates some of the pushback against the regulation. Some stakeholders have also expressed concerns about the likelihood of job losses and economic burdens, even as they generally support the rule’s ultimate objectives of lowering greenhouse gas emissions and reducing health hazards for California residents.
The 70-page regulation, which includes a number of exemptions and exceptions, applies to certain categories of large spark ignition (LSI) forklifts fueled by propane, natural gas, or gasoline (diesel-powered forklifts are exempt). They include all Class IV forklifts, and Class V forklifts with a rated capacity of 12,000 lbs. or less. CARB estimates that some 89,000 LSI forklifts will be phased out under the new rule.
Beginning in 2026, manufacturers cannot make or sell targeted categories of LSI forklifts in California, and end users cannot purchase or lease them. Exceptions to this prohibition include: Dealers and manufacturers may sell model year (MY) 2025 inventory through the end of 2026, so they will not be left with unsold equipment; they can sell MY 2026, 2027, and 2028 Class V trucks to rental agencies; and they can sell LSI trucks to customers whose trucks are exempt (such as dedicated emergency-use forklifts) or who have obtained an extension of the compliance deadlines from CARB.
From Jan. 1, 2028, through Dec. 31, 2037, existing targeted forklifts must be phased out by model year and can be replaced with only zero-emission equipment. According to CARB staff, the dates were designed so that no forklift will be required to be phased out before it is at least 10 years old. The compliance deadlines are staggered based on fleet size, truck class, capacity, and, in some cases, application:
For large fleets (more than 25 forklifts, including zero-emission forklifts), phaseout of Class IV trucks rated at 12,000 lbs. or less begins in 2028 for MY 2018 and older. Additional deadlines based on model year are 2031, 2033, and 2035. For small fleets (25 forklifts or less) and trucks used in agricultural crop preparation, the deadlines run from 2029 to 2038. Phase-out of Class IV forklifts with capacities exceeding 12,000 lbs. begins in 2035 for large fleets and in 2038 for small fleets and crop prep applications.
For all fleets, Class V trucks rated for 12,000 lbs. or less begin phaseout in 2030 for MY 2017 and older. Additional deadlines based on model year are 2033, 2035, and 2038; the 2038 deadline also applies to rental agencies for some model years. The required phaseout does not apply to Class V forklifts rated for 12,000 lbs. or more, but fleets that voluntarily choose to replace such trucks with electrics of the same or greater capacity can earn credits that allow them to postpone the replacement of an equal number of other LSI forklifts until 2038.
To limit the financial impact on end users, the required turnover of forklifts on the firstcompliance date only is capped at 50% of a fleet’s total number of targeted LSI trucks for large fleets and 25% for small fleets and those used in crop prep.
The rule creates exemptions for low-use trucks (fewer than 200 hours per year) until 2030, but a “microbusiness” can keep one low-use forklift indefinitely; for dedicated emergency equipment; and for forklifts being held for out-of-state delivery. It also includes exemptions for in-field use for agriculture and forestry, because charging infrastructure generally is not feasible in those locations. Fleets can apply for a deadline extension, thereby postponing the phase-out, if they experience significant delays in the delivery of ZE forklifts, in electrical infrastructure construction or upgrades, or in site electrification, or because no ZE forklifts currently available can meet their needs. In the last-mentioned case, an LSI forklift that has reached the end of its life substantially before its phase-out date may be replaced with a newer forklift, inheriting the replaced forklift’s phase-out date. The onus is on fleets to apply for and justify exemptions and extensions and most extensions must be renewed each year. If circumstances have changed—for example, if new models of ZE forklifts could meet an end user’s performance requirements—then the exemption would not be renewed.
Stakeholders Air Their Concerns
Over the past three years, CARB’s staff researched various forklift applications, capabilities, and availability. They also sought stakeholders’ feedback through public workshops; meetings with fleet operators, forklift manufacturers and dealers, rental agencies, fuel providers, and related industry groups; and site visits. Based on that and other feedback, as well as on submissions during two rounds of public comments, the staff modified the original proposed regulation to address some of stakeholders’ concerns.
While many of the agriculture, construction, labor, small business, and propane industry representatives who commented at the June 27 board meeting praised the CARB staff’s outreach and responsiveness, they still had plenty of strong criticisms. Among the biggest concerns for agriculture and and construction was the high cost of replacing equipment; two to three electrics would be required for each LSI model eliminated, several commenters asserted. Also high on their list was the feasibility of providing battery charging infrastructure on construction sites and in agricultural fields. Both typically have limited or no electrical service and are in operation only for limited periods. Multiple speakers questioned whether the utilities would be capable of providing enough reliable capacity to support a long-term increase in battery-powered equipment. Ag industry and small business representatives also wanted more generous caps on the percentage of trucks that must be replaced by the first compliance deadline and/or to have caps apply to every compliance deadline, not just the first one.
For providers of propane fuel—often family-owned small and medium-size businesses—the likely loss of jobs and, potentially, their businesses altogether, were their biggest worries. They reiterated their longstanding argument that propane is a low-emission fuel, therefore, propane-powered forklifts should be considered “part of the solution, not the problem,” as more than one speaker put it. Following the board’s decision to approve the regulation, the Western Propane Gas Association (WPGA) issued a statement slamming it as “costly, infeasible, and flawed.” WPGA charged that CARB’s estimate of the number of forklifts and businesses that would be affected is too low, highlighting its own projections for the cost of adding electrical infrastructure and replacing existing equipment. The group is instead supporting its own alternative proposal, which it contends will meet the state’s air-quality goals with less disruption and expense.
CARB Responds and Moves Forward
CARB’s staff responded to those and other criticisms by asserting that the propane industry’s estimate of the number of forklifts that would be affected relies on an incorrect methodology and is greatly overblown. Staff and two of the board members also noted that powerful, high-performance battery-powered forklifts are now on the market, so replacements are technically feasible. They are economically feasible as well, staff said: They expect fleets will save $2.7 billion in net fleet operating costs through 2043, primarily from lower fuel and maintenance costs, even given the higher upfront acquisition cost for ZEF and the possibility of higher electricity rates in the future. As for electrical service, they urged forklift operators to begin discussions with local utilities by early 2026 to plan for installations or upgrades that may be needed. And they emphasized that the various exemptions and deadline extensions built into the regulations were designed to address the very concerns being expressed by stakeholders and provide them with an unusual degree of flexibility.
The board voted unanimously to approve the adoption of the regulation, with an amendment requiring staff “to evaluate the effectiveness of implementation of the rule and report back to the Board by 2028 . . . and propose any adjustments in the compliance schedule as necessary."
What’s next? Assuming no substantive changes, which are not expected, the final regulation will now move to California’s Office of Administrative Law (OAL). Once OAL determines that it complies with the state’s administrative laws, the regulation will be filed with California’s Secretary of State. The effective date of the regulation (which is separate from the compliance date) will likely be in October or January, depending on when OAL completes its review.
Because the regulation relates to emissions from off-road vehicles, which is covered by the preemption provisions of the federal Clean Air Act, CARB must seek authorization from the U.S. Environmental Protection Agency (EPA) to fully implement the rule. Without that authorization, California will not be able to enforce the law. While authorization by EPA is routinely granted, the timing is uncertain, leading to the possibility that the regulation could officially become effective but not yet enforceable.
Editor’s Note: Gary Cross, of Dunaway & Cross, contributed to this report.
Just 29% of supply chain organizations have the competitive characteristics they’ll need for future readiness, according to a Gartner survey released Tuesday. The survey focused on how organizations are preparing for future challenges and to keep their supply chains competitive.
Gartner surveyed 579 supply chain practitioners to determine the capabilities needed to manage the “future drivers of influence” on supply chains, which include artificial intelligence (AI) achievement and the ability to navigate new trade policies. According to the survey, the five competitive characteristics are: agility, resilience, regionalization, integrated ecosystems, and integrated enterprise strategy.
The survey analysis identified “leaders” among the respondents as supply chain organizations that have already developed at least three of the five competitive characteristics necessary to address the top five drivers of supply chain’s future.
Less than a third have met that threshold.
“Leaders shared a commitment to preparation through long-term, deliberate strategies, while non-leaders were more often focused on short-term priorities,” Pierfrancesco Manenti, vice president analyst in Gartner’s Supply Chain practice, said in a statement announcing the survey results.
“Most leaders have yet to invest in the most advanced technologies (e.g. real-time visibility, digital supply chain twin), but plan to do so in the next three-to-five years,” Manenti also said in the statement. “Leaders see technology as an enabler to their overall business strategies, while non-leaders more often invest in technology first, without having fully established their foundational capabilities.”
As part of the survey, respondents were asked to identify the future drivers of influence on supply chain performance over the next three to five years. The top five drivers are: achievement capability of AI (74%); the amount of new ESG regulations and trade policies being released (67%); geopolitical fight/transition for power (65%); control over data (62%); and talent scarcity (59%).
The analysis also identified four unique profiles of supply chain organizations, based on what their leaders deem as the most crucial capabilities for empowering their organizations over the next three to five years.
First, 54% of retailers are looking for ways to increase their financial recovery from returns. That’s because the cost to return a purchase averages 27% of the purchase price, which erases as much as 50% of the sales margin. But consumers have their own interests in mind: 76% of shoppers admit they’ve embellished or exaggerated the return reason to avoid a fee, a 39% increase from 2023 to 204.
Second, return experiences matter to consumers. A whopping 80% of shoppers stopped shopping at a retailer because of changes to the return policy—a 34% increase YoY.
Third, returns fraud and abuse is top-of-mind-for retailers, with wardrobing rising 38% in 2024. In fact, over two thirds (69%) of shoppers admit to wardrobing, which is the practice of buying an item for a specific reason or event and returning it after use. Shoppers also practice bracketing, or purchasing an item in a variety of colors or sizes and then returning all the unwanted options.
Fourth, returns come with a steep cost in terms of sustainability, with returns amounting to 8.4 billion pounds of landfill waste in 2023 alone.
“As returns have become an integral part of the shopper experience, retailers must balance meeting sky-high expectations with rising costs, environmental impact, and fraudulent behaviors,” Amena Ali, CEO of Optoro, said in the firm’s “2024 Returns Unwrapped” report. “By understanding shoppers’ behaviors and preferences around returns, retailers can create returns experiences that embrace their needs while driving deeper loyalty and protecting their bottom line.”
Facing an evolving supply chain landscape in 2025, companies are being forced to rethink their distribution strategies to cope with challenges like rising cost pressures, persistent labor shortages, and the complexities of managing SKU proliferation.
1. Optimize labor productivity and costs. Forward-thinking businesses are leveraging technology to get more done with fewer resources through approaches like slotting optimization, automation and robotics, and inventory visibility.
2. Maximize capacity with smart solutions. With e-commerce volumes rising, facilities need to handle more SKUs and orders without expanding their physical footprint. That can be achieved through high-density storage and dynamic throughput.
3. Streamline returns management. Returns are a growing challenge, thanks to the continued growth of e-commerce and the consumer practice of bracketing. Businesses can handle that with smarter reverse logistics processes like automated returns processing and reverse logistics visibility.
4. Accelerate order fulfillment with robotics. Robotic solutions are transforming the way orders are fulfilled, helping businesses meet customer expectations faster and more accurately than ever before by using autonomous mobile robots (AMRs and robotic picking.
5. Enhance end-of-line packaging. The final step in the supply chain is often the most visible to customers. So optimizing packaging processes can reduce costs, improve efficiency, and support sustainability goals through automated packaging systems and sustainability initiatives.
That clash has come as retailers have been hustling to adjust to pandemic swings like a renewed focus on e-commerce, then swiftly reimagining store experiences as foot traffic returned. But even as the dust settles from those changes, retailers are now facing renewed questions about how best to define their omnichannel strategy in a world where customers have increasing power and information.
The answer may come from a five-part strategy using integrated components to fortify omnichannel retail, EY said. The approach can unlock value and customer trust through great experiences, but only when implemented cohesively, not individually, EY warns.
The steps include:
1. Functional integration: Is your operating model and data infrastructure siloed between e-commerce and physical stores, or have you developed a cohesive unit centered around delivering seamless customer experience?
2. Customer insights: With consumer centricity at the heart of operations, are you analyzing all touch points to build a holistic view of preferences, behaviors, and buying patterns?
3. Next-generation inventory: Given the right customer insights, how are you utilizing advanced analytics to ensure inventory is optimized to meet demand precisely where and when it’s needed?
4. Distribution partnerships: Having ensured your customers find what they want where they want it, how are your distribution strategies adapting to deliver these choices to them swiftly and efficiently?
5. Real estate strategy: How is your real estate strategy interconnected with insights, inventory and distribution to enhance experience and maximize your footprint?
When approached cohesively, these efforts all build toward one overarching differentiator for retailers: a better customer experience that reaches from brand engagement and order placement through delivery and return, the EY study said. Amid continued volatility and an economy driven by complex customer demands, the retailers best set up to win are those that are striving to gain real-time visibility into stock levels, offer flexible fulfillment options and modernize merchandising through personalized and dynamic customer experiences.
Geopolitical rivalries, alliances, and aspirations are rewiring the global economy—and the imposition of new tariffs on foreign imports by the U.S. will accelerate that process, according to an analysis by Boston Consulting Group (BCG).
Without a broad increase in tariffs, world trade in goods will keep growing at an average of 2.9% annually for the next eight years, the firm forecasts in its report, “Great Powers, Geopolitics, and the Future of Trade.” But the routes goods travel will change markedly as North America reduces its dependence on China and China builds up its links with the Global South, which is cementing its power in the global trade map.
“Global trade is set to top $29 trillion by 2033, but the routes these goods will travel is changing at a remarkable pace,” Aparna Bharadwaj, managing director and partner at BCG, said in a release. “Trade lanes were already shifting from historical patterns and looming US tariffs will accelerate this. Navigating these new dynamics will be critical for any global business.”
To understand those changes, BCG modeled the direct impact of the 60/25/20 scenario (60% tariff on Chinese goods, a 25% on goods from Canada and Mexico, and a 20% on imports from all other countries). The results show that the tariffs would add $640 billion to the cost of importing goods from the top ten U.S. import nations, based on 2023 levels, unless alternative sources or suppliers are found.
In terms of product categories imported by the U.S., the greatest impact would be on imported auto parts and automotive vehicles, which would primarily affect trade with Mexico, the EU, and Japan. Consumer electronics, electrical machinery, and fashion goods would be most affected by higher tariffs on Chinese goods. Specifically, the report forecasts that a 60% tariff rate would add $61 billion to cost of importing consumer electronics products from China into the U.S.