Instead of seeing businesses as foes of the environment, Jason Mathers of the Environmental Defense Fund believes that they—and their supply chain organizations—are natural allies in the fight against climate change.
It wasn't so long ago that the term "environmentalist" conjured up images of starry-eyed, anti-business idealists with shaggy hair and sandals who would chain themselves to trees in protest against efforts to cut them down. Yesterday's senior executive might have called them "tree huggers."
But Jason Mathers is not your father's environmentalist. As senior manager for supply chain and logistics at the Environmental Defense Fund (EDF), Mathers is dedicated to working with—rather than against—business to solve problems related to climate change. Because he helps companies find steps that can both reduce their environmental impact and save them money, you could think of him as a pragmatic idealist.
EDF says its mission is "to protect the Earth's resources using smart economics, practical partnerships, and rigorous science." Toward that end, Mathers has been working to reduce emissions from freight movements, which some estimates say are the source of 6 percent of the human-generated pollution that contributes to global warming. As part of this work, he is cataloging current best practices and developing a framework for managing emissions generated in the supply chain.
To accomplish this, Mathers works closely with shippers, carriers, third-party logistics providers, and others to design greenhouse gas management programs for fleets, best practices and tools for tracking and reducing emissions, and training materials for fuel-smart driving. Many of those best practices have been assembled in the organization's Green Freight Handbook, which was published last year.
More recently, Mathers and EDF, along with a consortium of 12 food and apparel companies, have been involved in efforts to convince the U.S. Environmental Protection Agency (EPA) and the U.S. Department of Transportation to require America's heavy-duty truck fleets to cut 40 percent of their fuel consumption and carbon emissions.
Senior Editor Susan Lacefield spoke with Mathers about EDF's efforts, and about how supply chain managers can play a role in improving the environment.
Name: Jason Mathers Title and Organization: Senior manager for supply chain and logistics at the Environmental Defense Fund Education: Master's degree in economics from Suffolk University Business Experience: Prior to joining Environmental Defense Fund in 2006, Mathers managed the Sound Science Initiative of the Union of Concerned Scientists. He is a veteran of the U.S. Navy. CSCMP Member: Since 2010
How you did become an environmentalist, and why do you focus on logistics and supply chain management in particular?
I think I have always been someone who has been mission-driven and interested in being a part of broader effort. That's what led me to join the U.S. Navy out of high school. After leaving the service and getting ready to go to college, I knew I wanted to do something else that was mission-driven. Working on environmental issues and climate change really spoke to me. Climate change has a huge impact on every aspect of our society today and will continue to have an impact on future generations.
Freight logistics accounts for about 6 percent of global climate pollution. Logistics, then, is a natural area to be part of the solution, to really be a leader. And in many cases, there's so much alignment between practices that achieve cost savings and those that lead to environmental improvements.
The military seems like an unusual proving ground for an environmentalist. Are you applying any of the skills you learned while in the military to your work at EDF?
One of the critical life skills I learned when I was in the Navy was the ability to break a challenge into smaller tasks. When you think about how to solve the problem of climate change, you start by looking at all the pieces that add up to cause it. [For example,] the impact of carbon dioxide emissions is a critical, big-effort issue. It's easy to be overwhelmed by it. It's so big, it can seem impossible to solve, but there are actually thousands of solutions, and all are necessary.
Is it possible to be both pro-business and an environmentalist?
Absolutely. Why do I believe that? Because I see it every day. For example, when we are working with Pepsi-Cola to urge the EPA and Department of Transportation to put forth strong fuel-efficiency standards, or when Google and Amazon came out in court in support of clean power plants and called the transition to a "clean energy economy" critical to their growth as companies. Wal-Mart is working every day to get toxic chemicals out of the products in its stores and out of the agricultural supply chain. There are thousands of examples of companies embracing sustainability.
At some point business needs are going to come in conflict with what's best for the environment. Do you have any advice for how to navigate those tradeoffs?
When a company is thinking about how it can improve its environmental footprint, there are a couple of key areas that it needs to focus on. First, it needs to look at what it can do today to improve its operations that also makes business sense, whether that be increasing load capacity when applicable or using intermodal transportation when possible. There are lots of opportunities to do this, and you should be spending 80 percent of your time on this near-term focus.
Then the company needs to be asking, "How can we help build a future and shape it in a way that is good from an environmental perspective and is going to be good from an economical perspective?" Twenty percent of your time should be spent on this long-term focus. For example, I think of the work that FedEx is doing to get a long-term agreement in place to increase its procurement of aviation biofuels. Aviation is critical to its business and a significant source of greenhouse gas emissions. Today there's not a lot it can do to use biofuels at the scale needed to reduce those emissions. But over the long term, it can change its access to cleaner fuels and make investments to build that market. FedEx has decided that this is a critical issue that it needs to be a part of.
Why should supply chain and logistics professionals be concerned about global warming?}
Over the last few years, we have worked to get a better sense of where emissions lie in a company's operations. [We found that] the supply chain is the source of upward of 80 percent of the environmental footprint for consumer goods companies, retailers, telecommunications, and food and beverage companies. So supply chain has the potential to have more impact on a company's environmental footprint than any other function.
What do companies risk by not looking at how they can reduce carbon emissions?
There are a few risks. One is falling behind. A company like General Mills that has a long-term greenhouse gas-reduction goal in place is getting more efficient every day, and it's challenging itself in a unique way. Companies that are not doing this are missing out on [opportunities for] innovation.
You also risk missing out on appealing to the next generation of business leaders, who are increasingly looking at what sustainability strategy is in place when deciding which company they want to work for.
You are also missing out on real cost savings. If we do not get stronger truck efficiency standards in place, shippers will end up paying millions of dollars a year more in fuel and total trucking costs than they would with good standards in place.
So I think there are a lot of things that you miss out on, with the biggest one being the opportunity and reason to innovate. Unless you challenge yourself, you don't know what you can accomplish. For example, FedEx set a goal of improving fleet efficiency, and the company just announced that it has exceeded its goal five years early and has ended up saving a lot of money. Wal-Mart challenged itself to double the efficiency of its fleet operation in regard to how it loads and uses its trucks, and it beat that goal earlier this year. It's impressive how much cost the company is taking out of its operations.
How have things changed as far as businesses' focus on sustainability in the last five years?
Companies have become more systematic about sustainability, bringing it more into their overall strategy. It used to be that companies would focus on just one or two projects, like using recycled paper or using hybrid cars for their sales fleet. While those are important steps for raising awareness, they weren't really core to the business and weren't long-term and systematic. Now you are seeing more alignment between companies' sustainability goals and their overall strategic objectives. It's more meaningful, impactful, and more real.
What's next for EDF?
We've have had a lot of success in developing best practices in the logistics space, and we have also done some work in deforestation and helping make factories more energy-efficient. Next we want to pull all of these things together and provide companies with a more comprehensive roadmap across their operations in those three or four areas.
To build a more sustainable future, we need to engage government and companies in a dialogue to create smart, well-designed public policy. We see business as a critical stakeholder in this. What we would want to see is business first acknowledging the urgency of having rules and regulations and incentives in place to reduce climate change-related pollution and greenhouse gas emissions. Then business needs to be proactive in sharing with policymakers their experiences and steps that would help them reduce their environmental impact. A clear example is the work that Pepsi and other groups have done with heavy-duty truck efficiency standards. Fleet owners and equipment manufacturers need to be upfront about the challenges they face and how we can structure rules to foster innovation.
Just 29% of supply chain organizations have the competitive characteristics they’ll need for future readiness, according to a Gartner survey released Tuesday. The survey focused on how organizations are preparing for future challenges and to keep their supply chains competitive.
Gartner surveyed 579 supply chain practitioners to determine the capabilities needed to manage the “future drivers of influence” on supply chains, which include artificial intelligence (AI) achievement and the ability to navigate new trade policies. According to the survey, the five competitive characteristics are: agility, resilience, regionalization, integrated ecosystems, and integrated enterprise strategy.
The survey analysis identified “leaders” among the respondents as supply chain organizations that have already developed at least three of the five competitive characteristics necessary to address the top five drivers of supply chain’s future.
Less than a third have met that threshold.
“Leaders shared a commitment to preparation through long-term, deliberate strategies, while non-leaders were more often focused on short-term priorities,” Pierfrancesco Manenti, vice president analyst in Gartner’s Supply Chain practice, said in a statement announcing the survey results.
“Most leaders have yet to invest in the most advanced technologies (e.g. real-time visibility, digital supply chain twin), but plan to do so in the next three-to-five years,” Manenti also said in the statement. “Leaders see technology as an enabler to their overall business strategies, while non-leaders more often invest in technology first, without having fully established their foundational capabilities.”
As part of the survey, respondents were asked to identify the future drivers of influence on supply chain performance over the next three to five years. The top five drivers are: achievement capability of AI (74%); the amount of new ESG regulations and trade policies being released (67%); geopolitical fight/transition for power (65%); control over data (62%); and talent scarcity (59%).
The analysis also identified four unique profiles of supply chain organizations, based on what their leaders deem as the most crucial capabilities for empowering their organizations over the next three to five years.
First, 54% of retailers are looking for ways to increase their financial recovery from returns. That’s because the cost to return a purchase averages 27% of the purchase price, which erases as much as 50% of the sales margin. But consumers have their own interests in mind: 76% of shoppers admit they’ve embellished or exaggerated the return reason to avoid a fee, a 39% increase from 2023 to 204.
Second, return experiences matter to consumers. A whopping 80% of shoppers stopped shopping at a retailer because of changes to the return policy—a 34% increase YoY.
Third, returns fraud and abuse is top-of-mind-for retailers, with wardrobing rising 38% in 2024. In fact, over two thirds (69%) of shoppers admit to wardrobing, which is the practice of buying an item for a specific reason or event and returning it after use. Shoppers also practice bracketing, or purchasing an item in a variety of colors or sizes and then returning all the unwanted options.
Fourth, returns come with a steep cost in terms of sustainability, with returns amounting to 8.4 billion pounds of landfill waste in 2023 alone.
“As returns have become an integral part of the shopper experience, retailers must balance meeting sky-high expectations with rising costs, environmental impact, and fraudulent behaviors,” Amena Ali, CEO of Optoro, said in the firm’s “2024 Returns Unwrapped” report. “By understanding shoppers’ behaviors and preferences around returns, retailers can create returns experiences that embrace their needs while driving deeper loyalty and protecting their bottom line.”
Facing an evolving supply chain landscape in 2025, companies are being forced to rethink their distribution strategies to cope with challenges like rising cost pressures, persistent labor shortages, and the complexities of managing SKU proliferation.
1. Optimize labor productivity and costs. Forward-thinking businesses are leveraging technology to get more done with fewer resources through approaches like slotting optimization, automation and robotics, and inventory visibility.
2. Maximize capacity with smart solutions. With e-commerce volumes rising, facilities need to handle more SKUs and orders without expanding their physical footprint. That can be achieved through high-density storage and dynamic throughput.
3. Streamline returns management. Returns are a growing challenge, thanks to the continued growth of e-commerce and the consumer practice of bracketing. Businesses can handle that with smarter reverse logistics processes like automated returns processing and reverse logistics visibility.
4. Accelerate order fulfillment with robotics. Robotic solutions are transforming the way orders are fulfilled, helping businesses meet customer expectations faster and more accurately than ever before by using autonomous mobile robots (AMRs and robotic picking.
5. Enhance end-of-line packaging. The final step in the supply chain is often the most visible to customers. So optimizing packaging processes can reduce costs, improve efficiency, and support sustainability goals through automated packaging systems and sustainability initiatives.
That clash has come as retailers have been hustling to adjust to pandemic swings like a renewed focus on e-commerce, then swiftly reimagining store experiences as foot traffic returned. But even as the dust settles from those changes, retailers are now facing renewed questions about how best to define their omnichannel strategy in a world where customers have increasing power and information.
The answer may come from a five-part strategy using integrated components to fortify omnichannel retail, EY said. The approach can unlock value and customer trust through great experiences, but only when implemented cohesively, not individually, EY warns.
The steps include:
1. Functional integration: Is your operating model and data infrastructure siloed between e-commerce and physical stores, or have you developed a cohesive unit centered around delivering seamless customer experience?
2. Customer insights: With consumer centricity at the heart of operations, are you analyzing all touch points to build a holistic view of preferences, behaviors, and buying patterns?
3. Next-generation inventory: Given the right customer insights, how are you utilizing advanced analytics to ensure inventory is optimized to meet demand precisely where and when it’s needed?
4. Distribution partnerships: Having ensured your customers find what they want where they want it, how are your distribution strategies adapting to deliver these choices to them swiftly and efficiently?
5. Real estate strategy: How is your real estate strategy interconnected with insights, inventory and distribution to enhance experience and maximize your footprint?
When approached cohesively, these efforts all build toward one overarching differentiator for retailers: a better customer experience that reaches from brand engagement and order placement through delivery and return, the EY study said. Amid continued volatility and an economy driven by complex customer demands, the retailers best set up to win are those that are striving to gain real-time visibility into stock levels, offer flexible fulfillment options and modernize merchandising through personalized and dynamic customer experiences.
Geopolitical rivalries, alliances, and aspirations are rewiring the global economy—and the imposition of new tariffs on foreign imports by the U.S. will accelerate that process, according to an analysis by Boston Consulting Group (BCG).
Without a broad increase in tariffs, world trade in goods will keep growing at an average of 2.9% annually for the next eight years, the firm forecasts in its report, “Great Powers, Geopolitics, and the Future of Trade.” But the routes goods travel will change markedly as North America reduces its dependence on China and China builds up its links with the Global South, which is cementing its power in the global trade map.
“Global trade is set to top $29 trillion by 2033, but the routes these goods will travel is changing at a remarkable pace,” Aparna Bharadwaj, managing director and partner at BCG, said in a release. “Trade lanes were already shifting from historical patterns and looming US tariffs will accelerate this. Navigating these new dynamics will be critical for any global business.”
To understand those changes, BCG modeled the direct impact of the 60/25/20 scenario (60% tariff on Chinese goods, a 25% on goods from Canada and Mexico, and a 20% on imports from all other countries). The results show that the tariffs would add $640 billion to the cost of importing goods from the top ten U.S. import nations, based on 2023 levels, unless alternative sources or suppliers are found.
In terms of product categories imported by the U.S., the greatest impact would be on imported auto parts and automotive vehicles, which would primarily affect trade with Mexico, the EU, and Japan. Consumer electronics, electrical machinery, and fashion goods would be most affected by higher tariffs on Chinese goods. Specifically, the report forecasts that a 60% tariff rate would add $61 billion to cost of importing consumer electronics products from China into the U.S.