Instead of seeing businesses as foes of the environment, Jason Mathers of the Environmental Defense Fund believes that they—and their supply chain organizations—are natural allies in the fight against climate change.
It wasn't so long ago that the term "environmentalist" conjured up images of starry-eyed, anti-business idealists with shaggy hair and sandals who would chain themselves to trees in protest against efforts to cut them down. Yesterday's senior executive might have called them "tree huggers."
But Jason Mathers is not your father's environmentalist. As senior manager for supply chain and logistics at the Environmental Defense Fund (EDF), Mathers is dedicated to working with—rather than against—business to solve problems related to climate change. Because he helps companies find steps that can both reduce their environmental impact and save them money, you could think of him as a pragmatic idealist.
EDF says its mission is "to protect the Earth's resources using smart economics, practical partnerships, and rigorous science." Toward that end, Mathers has been working to reduce emissions from freight movements, which some estimates say are the source of 6 percent of the human-generated pollution that contributes to global warming. As part of this work, he is cataloging current best practices and developing a framework for managing emissions generated in the supply chain.
To accomplish this, Mathers works closely with shippers, carriers, third-party logistics providers, and others to design greenhouse gas management programs for fleets, best practices and tools for tracking and reducing emissions, and training materials for fuel-smart driving. Many of those best practices have been assembled in the organization's Green Freight Handbook, which was published last year.
More recently, Mathers and EDF, along with a consortium of 12 food and apparel companies, have been involved in efforts to convince the U.S. Environmental Protection Agency (EPA) and the U.S. Department of Transportation to require America's heavy-duty truck fleets to cut 40 percent of their fuel consumption and carbon emissions.
Senior Editor Susan Lacefield spoke with Mathers about EDF's efforts, and about how supply chain managers can play a role in improving the environment.
Name: Jason Mathers Title and Organization: Senior manager for supply chain and logistics at the Environmental Defense Fund Education: Master's degree in economics from Suffolk University Business Experience: Prior to joining Environmental Defense Fund in 2006, Mathers managed the Sound Science Initiative of the Union of Concerned Scientists. He is a veteran of the U.S. Navy. CSCMP Member: Since 2010
How you did become an environmentalist, and why do you focus on logistics and supply chain management in particular?
I think I have always been someone who has been mission-driven and interested in being a part of broader effort. That's what led me to join the U.S. Navy out of high school. After leaving the service and getting ready to go to college, I knew I wanted to do something else that was mission-driven. Working on environmental issues and climate change really spoke to me. Climate change has a huge impact on every aspect of our society today and will continue to have an impact on future generations.
Freight logistics accounts for about 6 percent of global climate pollution. Logistics, then, is a natural area to be part of the solution, to really be a leader. And in many cases, there's so much alignment between practices that achieve cost savings and those that lead to environmental improvements.
The military seems like an unusual proving ground for an environmentalist. Are you applying any of the skills you learned while in the military to your work at EDF?
One of the critical life skills I learned when I was in the Navy was the ability to break a challenge into smaller tasks. When you think about how to solve the problem of climate change, you start by looking at all the pieces that add up to cause it. [For example,] the impact of carbon dioxide emissions is a critical, big-effort issue. It's easy to be overwhelmed by it. It's so big, it can seem impossible to solve, but there are actually thousands of solutions, and all are necessary.
Is it possible to be both pro-business and an environmentalist?
Absolutely. Why do I believe that? Because I see it every day. For example, when we are working with Pepsi-Cola to urge the EPA and Department of Transportation to put forth strong fuel-efficiency standards, or when Google and Amazon came out in court in support of clean power plants and called the transition to a "clean energy economy" critical to their growth as companies. Wal-Mart is working every day to get toxic chemicals out of the products in its stores and out of the agricultural supply chain. There are thousands of examples of companies embracing sustainability.
At some point business needs are going to come in conflict with what's best for the environment. Do you have any advice for how to navigate those tradeoffs?
When a company is thinking about how it can improve its environmental footprint, there are a couple of key areas that it needs to focus on. First, it needs to look at what it can do today to improve its operations that also makes business sense, whether that be increasing load capacity when applicable or using intermodal transportation when possible. There are lots of opportunities to do this, and you should be spending 80 percent of your time on this near-term focus.
Then the company needs to be asking, "How can we help build a future and shape it in a way that is good from an environmental perspective and is going to be good from an economical perspective?" Twenty percent of your time should be spent on this long-term focus. For example, I think of the work that FedEx is doing to get a long-term agreement in place to increase its procurement of aviation biofuels. Aviation is critical to its business and a significant source of greenhouse gas emissions. Today there's not a lot it can do to use biofuels at the scale needed to reduce those emissions. But over the long term, it can change its access to cleaner fuels and make investments to build that market. FedEx has decided that this is a critical issue that it needs to be a part of.
Why should supply chain and logistics professionals be concerned about global warming?}
Over the last few years, we have worked to get a better sense of where emissions lie in a company's operations. [We found that] the supply chain is the source of upward of 80 percent of the environmental footprint for consumer goods companies, retailers, telecommunications, and food and beverage companies. So supply chain has the potential to have more impact on a company's environmental footprint than any other function.
What do companies risk by not looking at how they can reduce carbon emissions?
There are a few risks. One is falling behind. A company like General Mills that has a long-term greenhouse gas-reduction goal in place is getting more efficient every day, and it's challenging itself in a unique way. Companies that are not doing this are missing out on [opportunities for] innovation.
You also risk missing out on appealing to the next generation of business leaders, who are increasingly looking at what sustainability strategy is in place when deciding which company they want to work for.
You are also missing out on real cost savings. If we do not get stronger truck efficiency standards in place, shippers will end up paying millions of dollars a year more in fuel and total trucking costs than they would with good standards in place.
So I think there are a lot of things that you miss out on, with the biggest one being the opportunity and reason to innovate. Unless you challenge yourself, you don't know what you can accomplish. For example, FedEx set a goal of improving fleet efficiency, and the company just announced that it has exceeded its goal five years early and has ended up saving a lot of money. Wal-Mart challenged itself to double the efficiency of its fleet operation in regard to how it loads and uses its trucks, and it beat that goal earlier this year. It's impressive how much cost the company is taking out of its operations.
How have things changed as far as businesses' focus on sustainability in the last five years?
Companies have become more systematic about sustainability, bringing it more into their overall strategy. It used to be that companies would focus on just one or two projects, like using recycled paper or using hybrid cars for their sales fleet. While those are important steps for raising awareness, they weren't really core to the business and weren't long-term and systematic. Now you are seeing more alignment between companies' sustainability goals and their overall strategic objectives. It's more meaningful, impactful, and more real.
What's next for EDF?
We've have had a lot of success in developing best practices in the logistics space, and we have also done some work in deforestation and helping make factories more energy-efficient. Next we want to pull all of these things together and provide companies with a more comprehensive roadmap across their operations in those three or four areas.
To build a more sustainable future, we need to engage government and companies in a dialogue to create smart, well-designed public policy. We see business as a critical stakeholder in this. What we would want to see is business first acknowledging the urgency of having rules and regulations and incentives in place to reduce climate change-related pollution and greenhouse gas emissions. Then business needs to be proactive in sharing with policymakers their experiences and steps that would help them reduce their environmental impact. A clear example is the work that Pepsi and other groups have done with heavy-duty truck efficiency standards. Fleet owners and equipment manufacturers need to be upfront about the challenges they face and how we can structure rules to foster innovation.
The practice consists of 5,000 professionals from Accenture and from Avanade—the consulting firm’s joint venture with Microsoft. They will be supported by Microsoft product specialists who will work closely with the Accenture Center for Advanced AI. Together, that group will collaborate on AI and Copilot agent templates, extensions, plugins, and connectors to help organizations leverage their data and gen AI to reduce costs, improve efficiencies and drive growth, they said on Thursday.
Accenture and Avanade say they have already developed some AI tools for these applications. For example, a supplier discovery and risk agent can deliver real-time market insights, agile supply chain responses, and better vendor selection, which could result in up to 15% cost savings. And a procure-to-pay agent could improve efficiency by up to 40% and enhance vendor relations and satisfaction by addressing urgent payment requirements and avoiding disruptions of key services
Likewise, they have also built solutions for clients using Microsoft 365 Copilot technology. For example, they have created Copilots for a variety of industries and functions including finance, manufacturing, supply chain, retail, and consumer goods and healthcare.
Another part of the new practice will be educating clients how to use the technology, using an “Azure Generative AI Engineer Nanodegree program” to teach users how to design, build, and operationalize AI-driven applications on Azure, Microsoft’s cloud computing platform. The online classes will teach learners how to use AI models to solve real-world problems through automation, data insights, and generative AI solutions, the firms said.
“We are pleased to deepen our collaboration with Accenture to help our mutual customers develop AI-first business processes responsibly and securely, while helping them drive market differentiation,” Judson Althoff, executive vice president and chief commercial officer at Microsoft, said in a release. “By bringing together Copilots and human ambition, paired with the autonomous capabilities of an agent, we can accelerate AI transformation for organizations across industries and help them realize successful business outcomes through pragmatic innovation.”
Census data showed that overall retail sales in October were up 0.4% seasonally adjusted month over month and up 2.8% unadjusted year over year. That compared with increases of 0.8% month over month and 2% year over year in September.
October’s core retail sales as defined by NRF — based on the Census data but excluding automobile dealers, gasoline stations and restaurants — were unchanged seasonally adjusted month over month but up 5.4% unadjusted year over year.
Core sales were up 3.5% year over year for the first 10 months of the year, in line with NRF’s forecast for 2024 retail sales to grow between 2.5% and 3.5% over 2023. NRF is forecasting that 2024 holiday sales during November and December will also increase between 2.5% and 3.5% over the same time last year.
“October’s pickup in retail sales shows a healthy pace of spending as many consumers got an early start on holiday shopping,” NRF Chief Economist Jack Kleinhenz said in a release. “October sales were a good early step forward into the holiday shopping season, which is now fully underway. Falling energy prices have likely provided extra dollars for household spending on retail merchandise.”
Despite that positive trend, market watchers cautioned that retailers still need to offer competitive value propositions and customer experience in order to succeed in the holiday season. “The American consumer has been more resilient than anyone could have expected. But that isn’t a free pass for retailers to under invest in their stores,” Nikki Baird, VP of strategy & product at Aptos, a solutions provider of unified retail technology based out of Alpharetta, Georgia, said in a statement. “They need to make investments in labor, customer experience tech, and digital transformation. It has been too easy to kick the can down the road until you suddenly realize there’s no road left.”
A similar message came from Chip West, a retail and consumer behavior expert at the marketing, packaging, print and supply chain solutions provider RRD. “October’s increase proved to be slightly better than projections and was likely boosted by lower fuel prices. As inflation slowed for a number of months, prices in several categories have stabilized, with some even showing declines, offering further relief to consumers,” West said. “The data also looks to be a positive sign as we kick off the holiday shopping season. Promotions and discounts will play a prominent role in holiday shopping behavior as they are key influencers in consumer’s purchasing decisions.”
That result came from the company’s “GEP Global Supply Chain Volatility Index,” an indicator tracking demand conditions, shortages, transportation costs, inventories, and backlogs based on a monthly survey of 27,000 businesses. The October index number was -0.39, which was up only slightly from its level of -0.43 in September.
Researchers found a steep rise in slack across North American supply chains due to declining factory activity in the U.S. In fact, purchasing managers at U.S. manufacturers made their strongest cutbacks to buying volumes in nearly a year and a half, indicating that factories in the world's largest economy are preparing for lower production volumes, GEP said.
Elsewhere, suppliers feeding Asia also reported spare capacity in October, albeit to a lesser degree than seen in Western markets. Europe's industrial plight remained a key feature of the data in October, as vendor capacity was significantly underutilized, reflecting a continuation of subdued demand in key manufacturing hubs across the continent.
"We're in a buyers' market. October is the fourth straight month that suppliers worldwide reported spare capacity, with notable contractions in factory demand across North America and Europe, underscoring the challenging outlook for Western manufacturers," Todd Bremer, vice president, GEP, said in a release. "President-elect Trump inherits U.S. manufacturers with plenty of spare capacity while in contrast, China's modest rebound and strong expansion in India demonstrate greater resilience in Asia."
Even as the e-commerce sector overall continues expanding toward a forecasted 41% of all retail sales by 2027, many small to medium e-commerce companies are struggling to find the investment funding they need to increase sales, according to a sector survey from online capital platform Stenn.
Global geopolitical instability and increasing inflation are causing e-commerce firms to face a liquidity crisis, which means companies may not be able to access the funds they need to grow, Stenn’s survey of 500 senior e-commerce leaders found. The research was conducted by Opinion Matters between August 29 and September 5.
Survey findings include:
61.8% of leaders who sought growth capital did so to invest in advanced technologies, such as AI and machine learning, to improve their businesses.
When asked which resources they wished they had more access to, 63.8% of respondents pointed to growth capital.
Women indicated a stronger need for business operations training (51.2%) and financial planning resources (48.8%) compared to men (30.8% and 15.4%).
40% of business owners are seeking external financial advice and mentorship at least once a week to help with business decisions.
Almost half (49.6%) of respondents are proactively forecasting their business activity 6-18 months ahead.
“As e-commerce continues to grow rapidly, driven by increasing online consumer demand and technological innovation, it’s important to remember that capital constraints and access to growth financing remain persistent hurdles for many e-commerce business leaders especially at small and medium-sized businesses,” Noel Hillman, Chief Commercial Officer at Stenn, said in a release. “In this competitive landscape, ensuring liquidity and optimizing supply chain processes are critical to sustaining growth and scaling operations.”
With six keynote and more than 100 educational sessions, CSCMP EDGE 2024 offered a wealth of content. Here are highlights from just some of the presentations.
A great American story
Author and entrepreneur Fawn Weaver closed out the first day of the conference by telling the little-known story of Nathan “Nearest” Green, who was born into slavery, freed after the Civil War, and went on to become the first master distiller for the Jack Daniel’s Whiskey brand. Through extensive research and interviews with descendants of the Daniel and Green families, Weaver discovered what she describes as a positive American story.
She told the story in her best-selling book, Love & Whiskey: The Remarkable True Story of Jack Daniel, His Master Distiller Nearest Green, and the Improbable Rise of Uncle Nearest. That story also inspired her to create Uncle Nearest Premium Whiskey.
Weaver discussed the barriers she encountered in bringing the brand to life, her vision for where it’s headed, and her take on the supply chain—which she views as both a necessary cost of doing business and an opportunity.
“[It’s] an opportunity if you can move quickly,” she said, pointing to a recent project in which the company was able to fast-track a new Uncle Nearest product thanks to close collaboration with its supply chain partners.
A two-pronged business transformation
We may be living in a world full of technology, but strategy and focus remain the top priorities when it comes to managing a business and its supply chains. So says Roberto Isaias, executive vice president and chief supply chain officer for toy manufacturing and entertainment company Mattel.
Isaias emphasized the point during his keynote on day two of EDGE 2024. He described how Mattel transformed itself amid surging demand for Barbie-branded items following the success of the Barbie movie.
That transformation, according to Isaias, came on two fronts: commercially and logistically. Today, Mattel is steadily moving beyond the toy aisle with two films and 13 TV series in production as well as 14 films and 35 shows in development. And as for those supply chain gains? The company has saved millions, increased productivity, and improved profit margins—even amid cost increases and inflation.
A framework for chasing excellence
Most of the time when CEOs present at an industry conference, they like to talk about their companies’ success stories. Not J.B. Hunt’s Shelley Simpson. Speaking at EDGE, the trucking company’s president and CEO led with a story about a time that the company lost a major customer.
According to Simpson, the company had a customer of their dedicated contract business in 2001 that was consistently making late shipments with no lead time. “We were working like crazy to try to satisfy them, and lost their business,” Simpson said.
When the team at J.B. Hunt later met with the customer’s chief supply chain officer and related all they had been doing, the customer responded, “You never shared everything you were doing for us.”
Out of that experience, came J.B. Hunt’s Customer Value Delivery framework. The framework consists of five steps: 1) understand customer needs, 2) deliver expectations, 3) measure results, 4) communicate performance, and 5) anticipate new value.
Next year’s CSCMP EDGE conference on October 5–8 in National Harbor, Md., promises to have a similarly deep lineup of keynote presentations. Register early at www.cscmpedge.org.