Tim Lefkowicz is a managing director in the transportation and logistics practice of AArete, a global consultancy specializing in data-informed performance improvement.
Sean Maharaj is a vice president in the Global Transportation Practice of the management consultancy Kearney. Additionally, Maharaj is a chief commercial officer of Kearney’s Hoptek.
The state of the trucking market in 2016 and the early part of 2017 offers a potent reminder that, while the United States still ships 80 percent of its cargo on trucks, the industry has some ground to make up following the last recession. In some respects, the market may appear to be healthy, especially over the long term. But when compared to prior years, the growth rate seems to be slowing. This was especially true in 2016, when available loads and opportunities dried up, capacity was "loose," and freight rates softened aggressively.
Data from the American Trucking Associations' (ATA) most recent American Trucking Trends indicates a year-over-year decline in revenues to $676.2 billion in 2016, from an all-time record of $719.3 billion in 2015. On the positive side, 2016 witnessed gains in truck sales as well as in the number of truck drivers employed.
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[Figure 1] ATA trucking tonnage index (seasonally adjusted; 2000 = 100)Enlarge this image
Truckload: Rates continue soft That excess capacity forced many trucking companies to engage more fully with the truckload spot market. Some carriers that generally refrain from participation in that segment found themselves scrambling for freight and revenue, and therefore were forced to enter that market. Although rates typically are discounted by up to 30 percent on the spot market, in 2016 discounts were as deep as 65 percent in some cases.
Current analysis by the online freight marketplace and information provider DAT Solutions shows that spot rates remain stagnant even though more shipments are moving across the country. In addition, the Cass Truckload Linehaul Index, which many transportation industry executives and analysts consider to be the most accurate gauge of freight volumes and market conditions, shows that 2016 rates tracked somewhere between those of 2014 and 2015 for most of the year. For the last four months of 2016, however, motor carrier rates were nearly aligned with 2014 levels. For 2017, the index shows that rates began the year in line with 2015, only to dip below those levels during the second quarter.
This type of softness indicates that carriers are still having a hard time charging sustainable rates, and that shippers continue to dictate the terms in the marketplace. Indeed, although the Cass Index initially forecast annual growth of 3.1 percent for long-distance freight in 2017, that number was revised downward at mid-year to no more than 2 percent.
All of this suggests that the truckload market is grappling with muted freight demand. Essentially, there's still too much capacity chasing too little cargo. This is one of the main reasons the truckload market will likely continue to experience turbulence, with rates remaining at historically low levels and more consolidations taking place. While this situation is a negative for motor carriers, it does translate into better opportunities for shippers to lock in favorable contract rates.
LTL: A bright spot While the truckload market faces uncertainty and turbulence, the forecast is more positive for less-than-truckload (LTL) providers. LTL data hasn't yet been completely compiled, but initial evidence indicates the first half of 2017 turned out better than expected. That's primarily due to a robust second quarter that saw an increase in tonnage built on the back of several quarters of positive industrial economic data.
This growth in tonnage can be seen in ATA's seasonally adjusted Trucking Tonnage Index, which tracks the amount of freight moved by the for-hire trucking industry, including both truckload and LTL. (See Figure 1.) May saw a 6.5-percent bump over April and was up 4.8 percent compared to May 2016. This puts tonnage nearly back in line with volumes seen at the start of 2016. However, on a year-to-date basis, tonnage is only up nine-tenths of one percent.
While the single-month changes in May are not a concrete indication of a trend, they do seem to corroborate a general feeling across the industry that we will see low to moderate growth for the overall industry over the remainder of the year. Analysts anticipate that the truckload segment will remain sluggish and the LTL segment—an early indicator of economic activity such as construction—will see most of the growth. Only time will tell.
Disruptive technology and ongoing trends Some of the unpredictability and rate softness we are witnessing in the trucking industry can be attributed to technological innovations and other disruptions, such as online trucking marketplaces, the growth of Amazon's business across a variety of sectors, and a growing propensity among consumers to shop online. For instance, Uber-like applications have promised to marry shippers with available freight capacity. One example is the startup Next Trucking, which is billed as a truck-centric online marketplace that will connect shippers and motor carriers in real time. Waiting in the wings are potential providers like Amazon that, given their sheer size and buying power, have the ability to create a similar marketplace for shippers to buy transportation services from them.
Driverless trucks are another disruptor to consider. Some believe this level of automation won't be realized on a wide scale until perhaps 10 years from now. But driverless solutions like Uber's Otto and others could come online faster than expected. Once they are widely available, they could dramatically change how trucking companies respond to some of the ongoing struggles of the last few years, such as driver shortages.
Depending on what type of shipper demand they serve, trucking companies will have dramatically different experiences and related economic considerations in the coming years. As we've seen, the LTL market is showing positive signs of life. The truckload market, meanwhile, will continue to deal with its own set of concerns for the foreseeable future. The resulting rate softness means that truckload is currently a buyer's market for shippers and is likely to remain so for a while.
Shippers who have been down this road before know that this rate window may not remain open forever, and that they have an opportunity to make good on some of their own cost-savings goals in the near term. From a business management perspective, meanwhile, truckload carrier executives will need to have a disciplined plan for realizing cost savings while paying attention to operational efficiencies and technological innovation. This implies making investments across a range of areas—something that has typically eluded players in this long-standing and indispensable service industry.
Businesses are cautiously optimistic as peak holiday shipping season draws near, with many anticipating year-over-year sales increases as they continue to battle challenging supply chain conditions.
That’s according to the DHL 2024 Peak Season Shipping Survey, released today by express shipping service provider DHL Express U.S. The company surveyed small and medium-sized enterprises (SMEs) to gauge their holiday business outlook compared to last year and found that a mix of optimism and “strategic caution” prevail ahead of this year’s peak.
Nearly half (48%) of the SMEs surveyed said they expect higher holiday sales compared to 2023, while 44% said they expect sales to remain on par with last year, and just 8% said they foresee a decline. Respondents said the main challenges to hitting those goals are supply chain problems (35%), inflation and fluctuating consumer demand (34%), staffing (16%), and inventory challenges (14%).
But respondents said they have strategies in place to tackle those issues. Many said they began preparing for holiday season earlier this year—with 45% saying they started planning in Q2 or earlier, up from 39% last year. Other strategies include expanding into international markets (35%) and leveraging holiday discounts (32%).
Sixty percent of respondents said they will prioritize personalized customer service as a way to enhance customer interactions and loyalty this year. Still others said they will invest in enhanced web and mobile experiences (23%) and eco-friendly practices (13%) to draw customers this holiday season.
The practice consists of 5,000 professionals from Accenture and from Avanade—the consulting firm’s joint venture with Microsoft. They will be supported by Microsoft product specialists who will work closely with the Accenture Center for Advanced AI. Together, that group will collaborate on AI and Copilot agent templates, extensions, plugins, and connectors to help organizations leverage their data and gen AI to reduce costs, improve efficiencies and drive growth, they said on Thursday.
Accenture and Avanade say they have already developed some AI tools for these applications. For example, a supplier discovery and risk agent can deliver real-time market insights, agile supply chain responses, and better vendor selection, which could result in up to 15% cost savings. And a procure-to-pay agent could improve efficiency by up to 40% and enhance vendor relations and satisfaction by addressing urgent payment requirements and avoiding disruptions of key services
Likewise, they have also built solutions for clients using Microsoft 365 Copilot technology. For example, they have created Copilots for a variety of industries and functions including finance, manufacturing, supply chain, retail, and consumer goods and healthcare.
Another part of the new practice will be educating clients how to use the technology, using an “Azure Generative AI Engineer Nanodegree program” to teach users how to design, build, and operationalize AI-driven applications on Azure, Microsoft’s cloud computing platform. The online classes will teach learners how to use AI models to solve real-world problems through automation, data insights, and generative AI solutions, the firms said.
“We are pleased to deepen our collaboration with Accenture to help our mutual customers develop AI-first business processes responsibly and securely, while helping them drive market differentiation,” Judson Althoff, executive vice president and chief commercial officer at Microsoft, said in a release. “By bringing together Copilots and human ambition, paired with the autonomous capabilities of an agent, we can accelerate AI transformation for organizations across industries and help them realize successful business outcomes through pragmatic innovation.”
Census data showed that overall retail sales in October were up 0.4% seasonally adjusted month over month and up 2.8% unadjusted year over year. That compared with increases of 0.8% month over month and 2% year over year in September.
October’s core retail sales as defined by NRF — based on the Census data but excluding automobile dealers, gasoline stations and restaurants — were unchanged seasonally adjusted month over month but up 5.4% unadjusted year over year.
Core sales were up 3.5% year over year for the first 10 months of the year, in line with NRF’s forecast for 2024 retail sales to grow between 2.5% and 3.5% over 2023. NRF is forecasting that 2024 holiday sales during November and December will also increase between 2.5% and 3.5% over the same time last year.
“October’s pickup in retail sales shows a healthy pace of spending as many consumers got an early start on holiday shopping,” NRF Chief Economist Jack Kleinhenz said in a release. “October sales were a good early step forward into the holiday shopping season, which is now fully underway. Falling energy prices have likely provided extra dollars for household spending on retail merchandise.”
Despite that positive trend, market watchers cautioned that retailers still need to offer competitive value propositions and customer experience in order to succeed in the holiday season. “The American consumer has been more resilient than anyone could have expected. But that isn’t a free pass for retailers to under invest in their stores,” Nikki Baird, VP of strategy & product at Aptos, a solutions provider of unified retail technology based out of Alpharetta, Georgia, said in a statement. “They need to make investments in labor, customer experience tech, and digital transformation. It has been too easy to kick the can down the road until you suddenly realize there’s no road left.”
A similar message came from Chip West, a retail and consumer behavior expert at the marketing, packaging, print and supply chain solutions provider RRD. “October’s increase proved to be slightly better than projections and was likely boosted by lower fuel prices. As inflation slowed for a number of months, prices in several categories have stabilized, with some even showing declines, offering further relief to consumers,” West said. “The data also looks to be a positive sign as we kick off the holiday shopping season. Promotions and discounts will play a prominent role in holiday shopping behavior as they are key influencers in consumer’s purchasing decisions.”
Third-party logistics (3PL) providers’ share of large real estate leases across the U.S. rose significantly through the third quarter of 2024 compared to the same time last year, as more retailers and wholesalers have been outsourcing their warehouse and distribution operations to 3PLs, according to a report from real estate firm CBRE.
Specifically, 3PLs’ share of bulk industrial leasing activity—covering leases of 100,000 square feet or more—rose to 34.1% through Q3 of this year from 30.6% through Q3 last year. By raw numbers, 3PLs have accounted for 498 bulk leases so far this year, up by 9% from the 457 at this time last year.
By category, 3PLs’ share of 34.1% ranked above other occupier types such as: general retail and wholesale (26.6), food and beverage (9.0), automobiles, tires, and parts (7.9), manufacturing (6.2), building materials and construction (5.6), e-commerce only (5.6), medical (2.7), and undisclosed (2.3).
On a quarterly basis, bulk leasing by 3PLs has steadily increased this year, reversing the steadily decreasing trend of 2023. CBRE pointed to three main reasons for that resurgence:
Import Flexibility. Labor disruptions, extreme weather patterns, and geopolitical uncertainty have led many companies to diversify their import locations. Using 3PLs allows for more inventory flexibility, a key component to retailer success in times of uncertainty.
Capital Allocation/Preservation. Warehousing and distribution of goods is expensive, draining capital resources for transportation costs, rent, or labor. But outsourcing to 3PLs provides companies with more flexibility to increase or decrease their inventories without any risk of signing their own lease commitments. And using a 3PL also allows companies to switch supply chain costs from capital to operational expenses.
Focus on Core Competency. Outsourcing their logistics operations to 3PLs allows companies to focus on core business competencies that drive revenue, such as product development, sales, and customer service.
Looking into the future, these same trends will continue to drive 3PL warehouse demand, CBRE said. Economic, geopolitical and supply chain uncertainty will remain prevalent in the coming quarters but will not diminish the need to effectively manage inventory levels.
That result came from the company’s “GEP Global Supply Chain Volatility Index,” an indicator tracking demand conditions, shortages, transportation costs, inventories, and backlogs based on a monthly survey of 27,000 businesses. The October index number was -0.39, which was up only slightly from its level of -0.43 in September.
Researchers found a steep rise in slack across North American supply chains due to declining factory activity in the U.S. In fact, purchasing managers at U.S. manufacturers made their strongest cutbacks to buying volumes in nearly a year and a half, indicating that factories in the world's largest economy are preparing for lower production volumes, GEP said.
Elsewhere, suppliers feeding Asia also reported spare capacity in October, albeit to a lesser degree than seen in Western markets. Europe's industrial plight remained a key feature of the data in October, as vendor capacity was significantly underutilized, reflecting a continuation of subdued demand in key manufacturing hubs across the continent.
"We're in a buyers' market. October is the fourth straight month that suppliers worldwide reported spare capacity, with notable contractions in factory demand across North America and Europe, underscoring the challenging outlook for Western manufacturers," Todd Bremer, vice president, GEP, said in a release. "President-elect Trump inherits U.S. manufacturers with plenty of spare capacity while in contrast, China's modest rebound and strong expansion in India demonstrate greater resilience in Asia."