U.S. logistics costs in 2016 fell for the first time since 2010, logistics costs as a percentage of U.S. GDP dropped to its lowest level since the Great Recession, and transportation spending fell even as energy prices rose. Add technology to the mix, and it's anyone's guess what will happen next.
Contributing Editor Toby Gooley is a freelance writer and editor specializing in supply chain, logistics, material handling, and international trade. She previously was Editor at CSCMP's Supply Chain Quarterly. and Senior Editor of SCQ's sister publication, DC VELOCITY. Prior to joining AGiLE Business Media in 2007, she spent 20 years at Logistics Management magazine as Managing Editor and Senior Editor covering international trade and transportation. Prior to that she was an export traffic manager for 10 years. She holds a B.A. in Asian Studies from Cornell University.
The 28th annual "State of Logistics Report," produced by the Council of Supply Chain Management Professionals (CSCMP) and presented by Penske Logistics, paints a somber picture of logistics activity during 2016. The report, which provides an overview of key industry trends and the total U.S. logistics costs for the previous year, shows expenditures declining for the first time since 2009 and logistics spending as a percentage of U.S. gross domestic product (GDP) dropping to its lowest level since the depths of the Great Recession.
Written by the global management consulting firm A.T. Kearney, the report includes an extensive review of macroeconomic trends affecting logistics costs and offers a wealth of historical and forecast data. This year the research indicates that profound changes, which once seemed far in the future, have already become part of logistics managers' daily reality. The report cites shifting demand patterns, technological advances that are altering industry economics, and new competitors that are challenging old business models. While these changes will lead to a "fully digital, connected, and flexible supply chain," the report says, they will also create new winners and losers. That includes employees whose jobs will be permanently altered—and in many cases eliminated—by automation, artificial intelligence, and other technologies. Small wonder, then, that the title of this year's report is "Accelerating into Uncertainty."
[Figure 2] U.S. business logistics costs as a share of nominal GDPEnlarge this image
The report found that spending last year was constrained by uneven economic growth, overcapacity across virtually all modes, and corresponding rate weakness. As shown in Figure 1, total logistics expenditures—framed in the report as "costs"—fell 1.5 percent year-over-year, to $1.39 trillion. (All figures are in U.S. dollars.) The decline contrasts with a 4.6-percent increase in logistics spending, compounded annually, from 2010 to 2015, as the U.S. economy and the logistics businesses supporting it emerged from their worst downturn in more than 70 years.
Logistics costs as a percentage of GDP, traditionally viewed as the report's headline number, came in at 7.5 percent in 2016, the lowest point since 2009, when the ratio stood at 7.37 percent. The report's authors cited a "sharper improvement" in logistics efficiency last year as the principal reason for the decline. The ratio moved in a very tight range between 2011 and 2015, and ended 2015 at 7.84 percent. (See Figure 2.)
In addition to transportation costs (all modes plus parcel and pipeline), total U.S. business logistics costs include: inventory carrying costs, comprising financial, storage, business inventory, and "other" (obsolescence, shrinkage, handling, and insurance); "carriers' support activities," which covers a broad range of services, including forwarding, contract logistics, packing, and support services for transportation; and "shippers' administrative costs," which reflect wages and benefits for logistics-related occupations as well as the cost of logistics-related information technology.
Transportation: Some up, some down
Truckload expenditures, the largest line item among the cost categories, fell 1.6 percent year-over-year to $269.4 billion. That may not be the case by the time next year's report comes out. It is "not sustainable" for so many carriers to accept noncompensatory margins; shippers should therefore expect to see higher trucking prices in the fourth quarter of 2017 and first quarter of 2018, said Marc Althen, president of Penske Logistics, at a June 20 press conference in Washington, D.C., where the report was released.
Rail carload expenditures—buffeted by continued weakness in coal volumes and declines in spending on energy exploration and development caused by lower oil prices—fell by 13.8 percent, according to the report. Intermodal spending declined 2.5 percent. Rail demand was "anomalously low" last year, and volumes and associated spending should rise this year, said Beth Whited, executive vice president and chief marketing officer for the U.S. railroad Union Pacific Corp., at the press conference.
Whited said she expects single-digit volume increases in 2017, with coal and grain exports leading the way, and "a significant jump" in 2018 as new chemical production facilities begin to pump out product.
Spending on water transportation, which covers both U.S. domestic and import and export traffic, dropped 10 percent, reflecting persistent liner overcapacity and rate pressures on international trade lanes, according to the report. Airfreight spending, which includes U.S. domestic and export and import cargo as well as air express, rose 1.5 percent.
Not surprisingly, parcel spending, supported by increases in demand for e-commerce fulfillment and delivery, jumped 10 percent, the report said. For the first time in the report's history, parcel moved ahead of rail in terms of modal spending, taking second place behind motor carriers.
Total spending on "carriers' support activities" was up. However, both freight forwarding and third-party logistics companies are struggling to adapt to global economic trends, new competitors, and technological advancements that are undermining their traditional business models, the report said. Among the growing trends is customer demand for "one-stop" integrated services, a major factor in the recent wave of consolidation in this segment. Meanwhile, "shippers' administrative costs" declined by 4.6 percent in 2016.
Inventory: Carrying costs head downward
In 2009, inventory value stood at $1.93 trillion. In 2016, it stood at $2.49 trillion, up from the previous year's tally of $2.47 trillion, according to the report's data. Despite that rise, overall inventory carrying costs declined by 3.2 percent, from $423 billion in 2015 to $410 billion last year.
The report identified several reasons for that apparent disconnect. Perhaps the biggest influence was a sizable decline in the weighted average cost of capital, which drove down the financial costs of carrying inventory by 7.7 percent. Another factor: The nation's inventory-to-sales ratio, which in the retail trade measures the value of on-hand inventories relative to final sales, steadily declined after peaking in the second quarter of 2016. Additionally, the category of inventory carrying costs that includes obsolescence, shrinkage, insurance, and handling fell 3.2 percent.
Also significant was the fact that although available warehouse space fell to what the report called a "historic low" of 8.2 percent by the fourth quarter of 2016 (later eclipsed in early 2017 by a new low of 8 percent), spending on warehouse services in 2016 rose just 1.8 percent over 2015 levels, about half the pace of its five-year compounded annual growth rate.
These muted spending levels may not last for much longer, however. Decisions by 21 states to raise their minimum wage and the growing need for e-commerce warehouse operators to invest in expensive automated material handling systems will have "a significant effect" on warehouse costs, Sean Monahan, an A.T. Kearney partner and the report's lead author, said at the press conference.
Different directions
The decline in transportation spending came amid a rise in energy prices off of multiyear lows. This marks the second consecutive year that the two trends moved in opposite directions, reinforcing the notion that energy is no longer the primary factor driving logistics spending. Rather, consumers have become the main influence, the report said.
The report's authors said the logistics industry "appears destined for a prolonged bout of cognitive dissonance" as it reconciles subpar GDP growth—first-quarter output rose a scant 1.2 percent—with rising stock market values, better consumer-confidence data, and ongoing investments in information technology.
Yet the inherent uncertainty has not slowed the pace of change as newcomers challenge established players for market share and incumbents refresh their business models, the report said. In one of their most provocative forecasts, the authors said they expect more large shippers to follow the lead of Amazon.com Inc. and either establish new or expand existing in-house logistics operations. Seattle, Washington-based Amazon, the nation's largest online retailer, has added aircraft and truck trailers. It is also constructing an air cargo hub in Cincinnati, Ohio, to support its two-day delivery service, Amazon Prime.
For now, caution rules the day, reflected in declines in the closely watched inventory-to-sales ratio, the report said. The authors acknowledged that the declines could be attributed to more accurate forecasting tools that minimize the risk of over-ordering. However, they added, a more plausible case can be made that companies unsure about future demand are holding inventory levels closer to actual retail sales figures instead of stocking up in anticipation of future growth.
About the "State of Logistics Report"
For 28 years, the annual "State of Logistics Report" has quantified the impact of logistics on the U.S. economy. The late logistics consultant Robert V. Delaney began the study in 1989 as a way to measure logistics efficiency following the deregulation of transportation in the United States. Later, transportation consultant Rosalyn Wilson wrote the report under the auspices of the Council of Supply Chain Management Professionals (CSCMP). The report is now written for CSCMP by the consulting firm A.T. Kearney, with input from economists, analysts, and other industry experts. As in past years, Penske Logistics was the report's principal supporter.
CSCMP members can download a copy of the 43-page report at no charge from CSCMP's website. Nonmembers can purchase it by going to CSCMP's website, clicking on the "Develop" tab, and then selecting "State of Logistics Report."
Editor's note: Videos of the June 20, 2017, "State of Logistics Report" presentation, an interview with lead author Sean Monahan, and the panel discussion that followed the report's release at the National Press Club in Washington, D.C., can be found on Penske Logistics' YouTube channel.
Just 29% of supply chain organizations have the competitive characteristics they’ll need for future readiness, according to a Gartner survey released Tuesday. The survey focused on how organizations are preparing for future challenges and to keep their supply chains competitive.
Gartner surveyed 579 supply chain practitioners to determine the capabilities needed to manage the “future drivers of influence” on supply chains, which include artificial intelligence (AI) achievement and the ability to navigate new trade policies. According to the survey, the five competitive characteristics are: agility, resilience, regionalization, integrated ecosystems, and integrated enterprise strategy.
The survey analysis identified “leaders” among the respondents as supply chain organizations that have already developed at least three of the five competitive characteristics necessary to address the top five drivers of supply chain’s future.
Less than a third have met that threshold.
“Leaders shared a commitment to preparation through long-term, deliberate strategies, while non-leaders were more often focused on short-term priorities,” Pierfrancesco Manenti, vice president analyst in Gartner’s Supply Chain practice, said in a statement announcing the survey results.
“Most leaders have yet to invest in the most advanced technologies (e.g. real-time visibility, digital supply chain twin), but plan to do so in the next three-to-five years,” Manenti also said in the statement. “Leaders see technology as an enabler to their overall business strategies, while non-leaders more often invest in technology first, without having fully established their foundational capabilities.”
As part of the survey, respondents were asked to identify the future drivers of influence on supply chain performance over the next three to five years. The top five drivers are: achievement capability of AI (74%); the amount of new ESG regulations and trade policies being released (67%); geopolitical fight/transition for power (65%); control over data (62%); and talent scarcity (59%).
The analysis also identified four unique profiles of supply chain organizations, based on what their leaders deem as the most crucial capabilities for empowering their organizations over the next three to five years.
First, 54% of retailers are looking for ways to increase their financial recovery from returns. That’s because the cost to return a purchase averages 27% of the purchase price, which erases as much as 50% of the sales margin. But consumers have their own interests in mind: 76% of shoppers admit they’ve embellished or exaggerated the return reason to avoid a fee, a 39% increase from 2023 to 204.
Second, return experiences matter to consumers. A whopping 80% of shoppers stopped shopping at a retailer because of changes to the return policy—a 34% increase YoY.
Third, returns fraud and abuse is top-of-mind-for retailers, with wardrobing rising 38% in 2024. In fact, over two thirds (69%) of shoppers admit to wardrobing, which is the practice of buying an item for a specific reason or event and returning it after use. Shoppers also practice bracketing, or purchasing an item in a variety of colors or sizes and then returning all the unwanted options.
Fourth, returns come with a steep cost in terms of sustainability, with returns amounting to 8.4 billion pounds of landfill waste in 2023 alone.
“As returns have become an integral part of the shopper experience, retailers must balance meeting sky-high expectations with rising costs, environmental impact, and fraudulent behaviors,” Amena Ali, CEO of Optoro, said in the firm’s “2024 Returns Unwrapped” report. “By understanding shoppers’ behaviors and preferences around returns, retailers can create returns experiences that embrace their needs while driving deeper loyalty and protecting their bottom line.”
Facing an evolving supply chain landscape in 2025, companies are being forced to rethink their distribution strategies to cope with challenges like rising cost pressures, persistent labor shortages, and the complexities of managing SKU proliferation.
1. Optimize labor productivity and costs. Forward-thinking businesses are leveraging technology to get more done with fewer resources through approaches like slotting optimization, automation and robotics, and inventory visibility.
2. Maximize capacity with smart solutions. With e-commerce volumes rising, facilities need to handle more SKUs and orders without expanding their physical footprint. That can be achieved through high-density storage and dynamic throughput.
3. Streamline returns management. Returns are a growing challenge, thanks to the continued growth of e-commerce and the consumer practice of bracketing. Businesses can handle that with smarter reverse logistics processes like automated returns processing and reverse logistics visibility.
4. Accelerate order fulfillment with robotics. Robotic solutions are transforming the way orders are fulfilled, helping businesses meet customer expectations faster and more accurately than ever before by using autonomous mobile robots (AMRs and robotic picking.
5. Enhance end-of-line packaging. The final step in the supply chain is often the most visible to customers. So optimizing packaging processes can reduce costs, improve efficiency, and support sustainability goals through automated packaging systems and sustainability initiatives.
Geopolitical rivalries, alliances, and aspirations are rewiring the global economy—and the imposition of new tariffs on foreign imports by the U.S. will accelerate that process, according to an analysis by Boston Consulting Group (BCG).
Without a broad increase in tariffs, world trade in goods will keep growing at an average of 2.9% annually for the next eight years, the firm forecasts in its report, “Great Powers, Geopolitics, and the Future of Trade.” But the routes goods travel will change markedly as North America reduces its dependence on China and China builds up its links with the Global South, which is cementing its power in the global trade map.
“Global trade is set to top $29 trillion by 2033, but the routes these goods will travel is changing at a remarkable pace,” Aparna Bharadwaj, managing director and partner at BCG, said in a release. “Trade lanes were already shifting from historical patterns and looming US tariffs will accelerate this. Navigating these new dynamics will be critical for any global business.”
To understand those changes, BCG modeled the direct impact of the 60/25/20 scenario (60% tariff on Chinese goods, a 25% on goods from Canada and Mexico, and a 20% on imports from all other countries). The results show that the tariffs would add $640 billion to the cost of importing goods from the top ten U.S. import nations, based on 2023 levels, unless alternative sources or suppliers are found.
In terms of product categories imported by the U.S., the greatest impact would be on imported auto parts and automotive vehicles, which would primarily affect trade with Mexico, the EU, and Japan. Consumer electronics, electrical machinery, and fashion goods would be most affected by higher tariffs on Chinese goods. Specifically, the report forecasts that a 60% tariff rate would add $61 billion to cost of importing consumer electronics products from China into the U.S.
That strategy is described by RILA President Brian Dodge in a document titled “2025 Retail Public Policy Agenda,” which begins by describing leading retailers as “dynamic and multifaceted businesses that begin on Main Street and stretch across the world to bring high value and affordable consumer goods to American families.”
RILA says its policy priorities support that membership in four ways:
Investing in people. Retail is for everyone; the place for a first job, 2nd chance, third act, or a side hustle – the retail workforce represents the American workforce.
Ensuring a safe, sustainable future. RILA is working with lawmakers to help shape policies that protect our customers and meet expectations regarding environmental concerns.
Leading in the community. Retail is more than a store; we are an integral part of the fabric of our communities.
“As Congress and the Trump administration move forward to adopt policies that reduce regulatory burdens, create economic growth, and bring value to American families, understanding how such policies will impact retailers and the communities we serve is imperative,” Dodge said. “RILA and its member companies look forward to collaborating with policymakers to provide industry-specific insights and data to help shape any policies under consideration.”