Things are looking up on the rails. After about a year of stability (that is, limited growth), carload volume began to move up in the second quarter of 2018. According to data from the Association of American Railroads (AAR), North American carloads (excluding intermodal) were up 2.2 percent in the first half of 2018, but this figure masks an acceleration. In the first quarter of 2018, carloads were up only 0.3 percent year over year, but in Q2, they rose a solid 4.2 percent. Volume increased sequentially from Q1 to Q2 by 5.4 percent. The gains were broad-based, with only three of the 20 commodity groups included in the AAR data showing year-over-year losses in Q2.
The timing of the surge tells us something about what is and isn't happening. First, what isn't: Most likely the improvement is not coming from highway freight converting to rail carload. Truck capacity began to tighten up in Q4 2017, as the federal mandate that most trucks must be equipped with an electronic logging device (ELD) approached, and then got extremely tight after the mandate took effect in December. This situation remained through the first quarter of this year and persists today. Yet the tightening truck capacity did not affect carload activity, which remained very quiet in the first quarter. These days, there is little freight that can easily move between truck and rail. Rather, each mode has developed its own distinct market, and structural barriers inhibit easy shifts between modes.
Article Figures
[Figure 1] Four-week avg. merchandise train speeds: Total networkEnlarge this image
It's more likely that the improved rail carload picture in the second quarter represents an acceleration in the industrial economy. Gross domestic product (GDP) growth in Q1 was only 2 percent, roughly in line with prior performance over the course of the recovery. But all indications are that growth has moved up in Q2, and accelerating rail carload activity is one of the strands of evidence.
This growth in carload volume has been impressive given the continued decline in the use of coal for power generation despite the Trump administration's efforts to the contrary. (Coal has historically been the "bread and butter" of rail traffic.) The economic power of low-priced natural gas is simply too strong for coal generation to overcome. Coal carload activity in the first half of 2018 was unchanged from the prior year, mainly as a result of stronger coal exports offsetting for the moment the decline in utility coal.
The competition over operating ratio
The railroads continue to compete with each other to achieve the lowest operating ratio (OR), which is defined as expenses divided by revenue. A key method for driving down cost (and therefore improving OR) has been to lengthen trains, thereby increasing the number of cars and amount of freight handled by one crew. A critical tool in this effort has been the use of distributed power, in which unmanned locomotives located within or at the rear of the train are controlled remotely by the crew at the front of the train. Dispersing the locomotives reduces the forces generated within the train and also speeds up brake application, enabling the safe operation of much longer trains of 12,000 feet or more.
Another major recent influence on operating ratios has been the application of the concept of "precision scheduled railroading" (PSR) as promoted by the late E. Hunter Harrison, who was in the midst of implementing this operating philosophy on the CSX system at the time of his death after earlier stints at Canadian National and Canadian Pacific. While the PSR transformation involves lengthening trains, it also entails a wholesale revision of railroad operating plans, with reductions in yards, assets, and workforce in order to wring the maximum amount of efficiency out of the railroad infrastructure.
Cost reduction is only half of the operating ratio equation, however. The other means of reducing the operating ratio is raising revenue. In the absence of volume growth, this has meant continuing to raise rates at a pace exceeding that of the industry's cost inflation, a trend that has been in place for many years.
This transformation of operating practices, is not, however, evolving in a completely smooth manner. Train service has suffered. Figure 1 represents the four-week moving average of the composite merchandise train speeds of all the Class I railroads (except Canadian Pacific) as drawn from the weekly EP-274 reports the railroads make to the U.S. Surface Transportation Board. Merchandise trains are the mixed freight trains that carry the broad span of commodities handled by the railroads. The category excludes the unit trains of coal, oil, or grain, which are tracked separately, and excludes intermodal trains as well.
While average train speeds are a highly imperfect means of measuring service quality, they are useful indicators when the numbers move dramatically. Such is the case right now. Average merchandise train speeds have deteriorated substantially thus far this year, standing most recently at just 19.6 miles per hour (mph), down more than 5 percent from the same time last year and 8.7 percent lower than the average performance of the past five years. Much of the deterioration occurred during the first quarter in the absence of traffic growth, so while more volume may be contributing to the problem now, it certainly isn't the sole reason for the decline.
Intermodal: opportunities and challenges
There is a sector where rail and truck compete fiercely for market share, and that's domestic intermodal. Intermodal consists of two distinct market segments, each roughly equal in size. The international segment involves the inland movement of ISO (or international) containers from overseas. This segment mainly responds to international trade trends and port routing decisions by ocean carriers and shippers. The domestic segment covers the movements of domestic containers and trailers, and it responds to the competitive posture of intermodal vs. truck. The aforementioned shortage of truck capacity has provided intermodal with a golden opportunity to take freight off the highway. Indeed, domestic intermodal is growing briskly, with volume up 8.6 percent year over year for the first two months of Q2 2018. But earlier during the shortage, growth was restrained by a shortage of domestic containers. Intermodal carriers are now working to right-size their fleets to meet the current demand.
Meanwhile, the old stalwart "trailer on flat car" (TOFC) is helping to fill the gap. Intermodal movements of trailers were up over 17 percent year to date through May and over 21 percent quarter to date. TOFC strength is coming from three sources:
1) Movement of smaller trailers (primarily 28-foot "pups") filled with e-commerce-related cargo by parcel and less-than-truckload (LTL) carriers,
2) "Safety valve" movements by shippers who can't find a domestic container, and
3) Trailer moves by over-the-road truckers who don't own domestic containers but are using intermodal to handle load volume for which they otherwise can't find enough drivers.
There are, however, sources of concern regarding the sector's ability to handle the demand. Intermodal trains have not been immune from the rail network's general slowdown. The delays have caused trains to bunch up, which greatly impedes terminal productivity and slows equipment velocity. Drayage, the short-haul highway movement of intermodal equipment, has also been a major disruptor. Long-haul drayage carriers are subject to the new electronic logging device (ELD) requirement if their hauls exceed 115 miles from the intermodal ramp, but short-haul carriers are not. This has caused many carriers to migrate towards shorter hauls. The result has been a shortage in "long-haul" dray capacity for moves of around 200 miles from the intermodal ramps, and rates have been skyrocketing.
While Q2 typically marks the seasonal peak for truckload carriers, intermodal traffic usually peaks closer to the holidays with October typically being the busiest month. In a normal year, October domestic intermodal volume is typically about 7 percent higher than in May. With the system already showing signs of strain, there is real concern over its ability to handle the increased volumes to come.
For the balance of 2018, carload growth will likely be determined by the path of the economy. Will the presumably strong performance of the second quarter endure? Or will increasing interest rates, federal deficits, and possible trade disruption prove to be a drag that brings growth back down to previous levels? Meanwhile, the railroads will find it difficult to recruit the manpower they need to meet increasing demand with unemployment at very low levels, so service recovery may prove difficult. Meanwhile, intermodal will have all it can handle through the balance of this year as tight truck capacity will lead to robust demand. Intermodal's growth will only be limited by its ability to accept it.
The practice consists of 5,000 professionals from Accenture and from Avanade—the consulting firm’s joint venture with Microsoft. They will be supported by Microsoft product specialists who will work closely with the Accenture Center for Advanced AI. Together, that group will collaborate on AI and Copilot agent templates, extensions, plugins, and connectors to help organizations leverage their data and gen AI to reduce costs, improve efficiencies and drive growth, they said on Thursday.
Accenture and Avanade say they have already developed some AI tools for these applications. For example, a supplier discovery and risk agent can deliver real-time market insights, agile supply chain responses, and better vendor selection, which could result in up to 15% cost savings. And a procure-to-pay agent could improve efficiency by up to 40% and enhance vendor relations and satisfaction by addressing urgent payment requirements and avoiding disruptions of key services
Likewise, they have also built solutions for clients using Microsoft 365 Copilot technology. For example, they have created Copilots for a variety of industries and functions including finance, manufacturing, supply chain, retail, and consumer goods and healthcare.
Another part of the new practice will be educating clients how to use the technology, using an “Azure Generative AI Engineer Nanodegree program” to teach users how to design, build, and operationalize AI-driven applications on Azure, Microsoft’s cloud computing platform. The online classes will teach learners how to use AI models to solve real-world problems through automation, data insights, and generative AI solutions, the firms said.
“We are pleased to deepen our collaboration with Accenture to help our mutual customers develop AI-first business processes responsibly and securely, while helping them drive market differentiation,” Judson Althoff, executive vice president and chief commercial officer at Microsoft, said in a release. “By bringing together Copilots and human ambition, paired with the autonomous capabilities of an agent, we can accelerate AI transformation for organizations across industries and help them realize successful business outcomes through pragmatic innovation.”
Census data showed that overall retail sales in October were up 0.4% seasonally adjusted month over month and up 2.8% unadjusted year over year. That compared with increases of 0.8% month over month and 2% year over year in September.
October’s core retail sales as defined by NRF — based on the Census data but excluding automobile dealers, gasoline stations and restaurants — were unchanged seasonally adjusted month over month but up 5.4% unadjusted year over year.
Core sales were up 3.5% year over year for the first 10 months of the year, in line with NRF’s forecast for 2024 retail sales to grow between 2.5% and 3.5% over 2023. NRF is forecasting that 2024 holiday sales during November and December will also increase between 2.5% and 3.5% over the same time last year.
“October’s pickup in retail sales shows a healthy pace of spending as many consumers got an early start on holiday shopping,” NRF Chief Economist Jack Kleinhenz said in a release. “October sales were a good early step forward into the holiday shopping season, which is now fully underway. Falling energy prices have likely provided extra dollars for household spending on retail merchandise.”
Despite that positive trend, market watchers cautioned that retailers still need to offer competitive value propositions and customer experience in order to succeed in the holiday season. “The American consumer has been more resilient than anyone could have expected. But that isn’t a free pass for retailers to under invest in their stores,” Nikki Baird, VP of strategy & product at Aptos, a solutions provider of unified retail technology based out of Alpharetta, Georgia, said in a statement. “They need to make investments in labor, customer experience tech, and digital transformation. It has been too easy to kick the can down the road until you suddenly realize there’s no road left.”
A similar message came from Chip West, a retail and consumer behavior expert at the marketing, packaging, print and supply chain solutions provider RRD. “October’s increase proved to be slightly better than projections and was likely boosted by lower fuel prices. As inflation slowed for a number of months, prices in several categories have stabilized, with some even showing declines, offering further relief to consumers,” West said. “The data also looks to be a positive sign as we kick off the holiday shopping season. Promotions and discounts will play a prominent role in holiday shopping behavior as they are key influencers in consumer’s purchasing decisions.”
That result came from the company’s “GEP Global Supply Chain Volatility Index,” an indicator tracking demand conditions, shortages, transportation costs, inventories, and backlogs based on a monthly survey of 27,000 businesses. The October index number was -0.39, which was up only slightly from its level of -0.43 in September.
Researchers found a steep rise in slack across North American supply chains due to declining factory activity in the U.S. In fact, purchasing managers at U.S. manufacturers made their strongest cutbacks to buying volumes in nearly a year and a half, indicating that factories in the world's largest economy are preparing for lower production volumes, GEP said.
Elsewhere, suppliers feeding Asia also reported spare capacity in October, albeit to a lesser degree than seen in Western markets. Europe's industrial plight remained a key feature of the data in October, as vendor capacity was significantly underutilized, reflecting a continuation of subdued demand in key manufacturing hubs across the continent.
"We're in a buyers' market. October is the fourth straight month that suppliers worldwide reported spare capacity, with notable contractions in factory demand across North America and Europe, underscoring the challenging outlook for Western manufacturers," Todd Bremer, vice president, GEP, said in a release. "President-elect Trump inherits U.S. manufacturers with plenty of spare capacity while in contrast, China's modest rebound and strong expansion in India demonstrate greater resilience in Asia."
Even as the e-commerce sector overall continues expanding toward a forecasted 41% of all retail sales by 2027, many small to medium e-commerce companies are struggling to find the investment funding they need to increase sales, according to a sector survey from online capital platform Stenn.
Global geopolitical instability and increasing inflation are causing e-commerce firms to face a liquidity crisis, which means companies may not be able to access the funds they need to grow, Stenn’s survey of 500 senior e-commerce leaders found. The research was conducted by Opinion Matters between August 29 and September 5.
Survey findings include:
61.8% of leaders who sought growth capital did so to invest in advanced technologies, such as AI and machine learning, to improve their businesses.
When asked which resources they wished they had more access to, 63.8% of respondents pointed to growth capital.
Women indicated a stronger need for business operations training (51.2%) and financial planning resources (48.8%) compared to men (30.8% and 15.4%).
40% of business owners are seeking external financial advice and mentorship at least once a week to help with business decisions.
Almost half (49.6%) of respondents are proactively forecasting their business activity 6-18 months ahead.
“As e-commerce continues to grow rapidly, driven by increasing online consumer demand and technological innovation, it’s important to remember that capital constraints and access to growth financing remain persistent hurdles for many e-commerce business leaders especially at small and medium-sized businesses,” Noel Hillman, Chief Commercial Officer at Stenn, said in a release. “In this competitive landscape, ensuring liquidity and optimizing supply chain processes are critical to sustaining growth and scaling operations.”
With six keynote and more than 100 educational sessions, CSCMP EDGE 2024 offered a wealth of content. Here are highlights from just some of the presentations.
A great American story
Author and entrepreneur Fawn Weaver closed out the first day of the conference by telling the little-known story of Nathan “Nearest” Green, who was born into slavery, freed after the Civil War, and went on to become the first master distiller for the Jack Daniel’s Whiskey brand. Through extensive research and interviews with descendants of the Daniel and Green families, Weaver discovered what she describes as a positive American story.
She told the story in her best-selling book, Love & Whiskey: The Remarkable True Story of Jack Daniel, His Master Distiller Nearest Green, and the Improbable Rise of Uncle Nearest. That story also inspired her to create Uncle Nearest Premium Whiskey.
Weaver discussed the barriers she encountered in bringing the brand to life, her vision for where it’s headed, and her take on the supply chain—which she views as both a necessary cost of doing business and an opportunity.
“[It’s] an opportunity if you can move quickly,” she said, pointing to a recent project in which the company was able to fast-track a new Uncle Nearest product thanks to close collaboration with its supply chain partners.
A two-pronged business transformation
We may be living in a world full of technology, but strategy and focus remain the top priorities when it comes to managing a business and its supply chains. So says Roberto Isaias, executive vice president and chief supply chain officer for toy manufacturing and entertainment company Mattel.
Isaias emphasized the point during his keynote on day two of EDGE 2024. He described how Mattel transformed itself amid surging demand for Barbie-branded items following the success of the Barbie movie.
That transformation, according to Isaias, came on two fronts: commercially and logistically. Today, Mattel is steadily moving beyond the toy aisle with two films and 13 TV series in production as well as 14 films and 35 shows in development. And as for those supply chain gains? The company has saved millions, increased productivity, and improved profit margins—even amid cost increases and inflation.
A framework for chasing excellence
Most of the time when CEOs present at an industry conference, they like to talk about their companies’ success stories. Not J.B. Hunt’s Shelley Simpson. Speaking at EDGE, the trucking company’s president and CEO led with a story about a time that the company lost a major customer.
According to Simpson, the company had a customer of their dedicated contract business in 2001 that was consistently making late shipments with no lead time. “We were working like crazy to try to satisfy them, and lost their business,” Simpson said.
When the team at J.B. Hunt later met with the customer’s chief supply chain officer and related all they had been doing, the customer responded, “You never shared everything you were doing for us.”
Out of that experience, came J.B. Hunt’s Customer Value Delivery framework. The framework consists of five steps: 1) understand customer needs, 2) deliver expectations, 3) measure results, 4) communicate performance, and 5) anticipate new value.
Next year’s CSCMP EDGE conference on October 5–8 in National Harbor, Md., promises to have a similarly deep lineup of keynote presentations. Register early at www.cscmpedge.org.