John H. Boyd (jhb@theboydcompany.com) is founder and principal of The Boyd Co. Inc. Founded in 1975 in Princeton, New Jersey, and now based in Boca Raton, Florida, the firm provides independent site selection counsel to leading U.S. and overseas corporations.
Organizations served by Boyd over the years include The World Bank, The Council of Supply Chain Management Professionals (CSCMP), The Aerospace Industries Association (AIA), MIT’s Work of the Future Project, UPS, Canada's Privy Council, and most recently, the President’s National Economic Council providing insights on policies to reduce supply chain bottlenecks.
Echoing the title lyrics of Buster Poindexter's 1987 silly dance hit, we can only describe the current real estate market for warehousing and distribution centers (DC) as "Hot, Hot, Hot." Warehouses, historically viewed only as cost centers where goods sat waiting to be shipped, are now being seen as red-hot profit centers not only by our site-seeking warehousing clients but also by real estate developers and investors, who have moved into the warehousing sector with gusto.
This shift has fueled tremendous growth in demand for warehousing space and a rise in rents from coast to coast. In the hot northern New Jersey market, for example, the average price for a large parcel of prime DC land is approaching $2.0 million an acre, up 18 percent from a year ago. Northern New Jersey's average warehouse lease rate is approaching $12.00 per square foot. In California's Inland Empire, DC land prices are also soaring, up over 25 percent from last year and reaching levels of $900,000 to $1.0 million per acre.
Article Figures
[Figure 1] Total geographically variable operating costs by cityEnlarge this image
Double-digit percentage increases in land prices are the rule, not the exception, in other hot DC markets as well. The Lehigh Valley in Pennsylvania is up 17 percent to $175,000 per acre; Las Vegas, Nevada, is up 15 percent to $225,000 per acre; and Chicago, Illinois, is up 18 percent to $275,000 per acre. Meanwhile Atlanta, Georgia, is up 13 percent to $120,000 per acre; and Houston, Texas, is up 13 percent to $200,000 per acre. These same markets are also seeing strong gains in asking lease rates.
This growth is not expected to slow any time soon. In the DC sector, we forecast that overall costs will increase by 9.9 percent in 2018. Figure 1 shows the total annual operating costs for a representative 750,000-square-foot warehouse employing 200 hourly workers for a series of warehousing hot spots in the United States. Costs include hourly labor, benefits, land, construction, property taxes, and utilities.
These numbers indicate that tight markets are the rule of the land now, as the availability of prime, fully serviced parcels are the lowest we have seen since 2001. Although new DC construction has exceeded 200 million square feet during the past year, it has not at all kept pace with net absorption.
This new demand has not gone unnoticed by developers and the investment community. The new DC value proposition is generating superior investment performance in comparison to other major commercial property types. Investors are bidding capitalization rates (the potential rate of return on the real estate investment) down to new all-time lows, and financial analysts are quoting total returns on DC properties at rates twice those of other commercial property types. DC real-estate investment trusts have seen a 24-percent return in 2017, according to the real estate advisory service firm Green Street Advisors, exceeding single-digit returns recorded by other sectors such as hotel, apartment, and office.
The impact of e-commerce
This growth is being largely fueled by the booming e-commerce sector. More stock devoted to e-commerce necessitates bigger warehouses with higher ceilings that are closer to consumer demand.
According to Boyd's BizCosts.com reports, which look at the comparative cost of business across the United States, the size of the average U.S. warehouse completed so far this year was 197,000 square feet, double the size from a decade ago. Driving the size explosion is the "endless aisle" concept, meaning that while a DC client might stock 50,000 stock-keeping units (SKUs) in its brick and mortar stores, it might offer 15 times as many items on its e-commerce website.
The endless aisle concept is also forcing warehouses to go higher. Our data shows that clear ceilings for new warehouses in the United States areover 20 percent higher than they werea decade ago. Higher ceilings allow warehouses to house mezzanine levels and space for larger material handling systems—both of which are in greater demand to keep up with e-commerce fulfillment. Since Amazon acquired mobile robot manufacturer Kiva Systems in 2012, interest in using robots in warehouses has grown, and more robot makers have entered the market, including Fetch, IAM, 6 River Systems, RightHand, and others. All of these automated systems require more space, not to mention thicker concrete floors for support.
Additionally, the "last-mile" shipping demands brought on by e-commerce are driving increased interest in urban industrial real estate, which historically has been long ignored by developers. The reality, however, is that very little infill space exists in most urban markets to accommodate the requirements of e-commerce, including vehicular traffic and employee parking associated with labor-intensive tasks like picking, packing, and gift-wrapping. Older urban buildings with ceiling clear heights of less than 30 feet don't make efficient use of cubic storage and limit the use of modern, automated material handling systems. The upshot of all of this is the dearth of suitable last-mile real estate in urban centers and when we find it, it is expensive, very expensive.
Other notable trends
Our instant gratification economy and the expectations of consumers and businesses for shorter and shorter delivery times have also led to a greater interest in air transport, and subsequently locating DCs near air cargo hubs. Air freight's predictability and short lead times can cut into the cost of maintaining higher than necessary inventories at our clients' warehouses. Additionally, renewed interest in air transport is being spurred by growing demands abroad for U.S.-branded food products and pharmaceuticals, which require cold chain delivery over great distances.
As a result, we have seen an increased interest in well-known international gateway air hubs like Atlanta, Chicago, New York, and Los Angeles along with Memphis, Tennessee—a major hub of FedEx—and Louisville, Kentucky—the major hub of UPS. Other cities with strong air cargo capabilities and growing DC location interest include: Indianapolis, Indiana; Miami, Florida; Oakland, California; Houston, Texas; Ontario, California; and Winnipeg in Canada.
Another trend that is also beginning to impact our warehousing site selection work is the growing reshoring movement. Today, we are finding that our supply chain clients' demand for Class-A warehouse space and acreage is bumping up against growing real estate demands from the re-energized U.S. manufacturing sector. Lower cost and plentiful U.S. energy supplies, as well asthe U.S. federal government's new tax cuts and regulatory pullback, have generated a greater sense of economic confidence among U.S. manufacturers. In recent months, companies like Boeing, United Technologies, Ford, General Motors, Caterpillar, AT&T, GE, Apple, and others have brought manufacturing jobs back to the United States. The upshot of this reshoring trend is that our site-seeking warehouse clients are facing heightened competition for prime industrial real estate.
As companies decide where to locate their distribution facilities in 2018, they must take into account some of the trends, challenges, and technologies noted here. I have no doubt industry professionals are up to the task. Looking ahead, new rules in global commerce and tariffs just now playing out will do much to shape the supply chain landscape in 2019 and beyond.
The practice consists of 5,000 professionals from Accenture and from Avanade—the consulting firm’s joint venture with Microsoft. They will be supported by Microsoft product specialists who will work closely with the Accenture Center for Advanced AI. Together, that group will collaborate on AI and Copilot agent templates, extensions, plugins, and connectors to help organizations leverage their data and gen AI to reduce costs, improve efficiencies and drive growth, they said on Thursday.
Accenture and Avanade say they have already developed some AI tools for these applications. For example, a supplier discovery and risk agent can deliver real-time market insights, agile supply chain responses, and better vendor selection, which could result in up to 15% cost savings. And a procure-to-pay agent could improve efficiency by up to 40% and enhance vendor relations and satisfaction by addressing urgent payment requirements and avoiding disruptions of key services
Likewise, they have also built solutions for clients using Microsoft 365 Copilot technology. For example, they have created Copilots for a variety of industries and functions including finance, manufacturing, supply chain, retail, and consumer goods and healthcare.
Another part of the new practice will be educating clients how to use the technology, using an “Azure Generative AI Engineer Nanodegree program” to teach users how to design, build, and operationalize AI-driven applications on Azure, Microsoft’s cloud computing platform. The online classes will teach learners how to use AI models to solve real-world problems through automation, data insights, and generative AI solutions, the firms said.
“We are pleased to deepen our collaboration with Accenture to help our mutual customers develop AI-first business processes responsibly and securely, while helping them drive market differentiation,” Judson Althoff, executive vice president and chief commercial officer at Microsoft, said in a release. “By bringing together Copilots and human ambition, paired with the autonomous capabilities of an agent, we can accelerate AI transformation for organizations across industries and help them realize successful business outcomes through pragmatic innovation.”
That result came from the company’s “GEP Global Supply Chain Volatility Index,” an indicator tracking demand conditions, shortages, transportation costs, inventories, and backlogs based on a monthly survey of 27,000 businesses. The October index number was -0.39, which was up only slightly from its level of -0.43 in September.
Researchers found a steep rise in slack across North American supply chains due to declining factory activity in the U.S. In fact, purchasing managers at U.S. manufacturers made their strongest cutbacks to buying volumes in nearly a year and a half, indicating that factories in the world's largest economy are preparing for lower production volumes, GEP said.
Elsewhere, suppliers feeding Asia also reported spare capacity in October, albeit to a lesser degree than seen in Western markets. Europe's industrial plight remained a key feature of the data in October, as vendor capacity was significantly underutilized, reflecting a continuation of subdued demand in key manufacturing hubs across the continent.
"We're in a buyers' market. October is the fourth straight month that suppliers worldwide reported spare capacity, with notable contractions in factory demand across North America and Europe, underscoring the challenging outlook for Western manufacturers," Todd Bremer, vice president, GEP, said in a release. "President-elect Trump inherits U.S. manufacturers with plenty of spare capacity while in contrast, China's modest rebound and strong expansion in India demonstrate greater resilience in Asia."
Even as the e-commerce sector overall continues expanding toward a forecasted 41% of all retail sales by 2027, many small to medium e-commerce companies are struggling to find the investment funding they need to increase sales, according to a sector survey from online capital platform Stenn.
Global geopolitical instability and increasing inflation are causing e-commerce firms to face a liquidity crisis, which means companies may not be able to access the funds they need to grow, Stenn’s survey of 500 senior e-commerce leaders found. The research was conducted by Opinion Matters between August 29 and September 5.
Survey findings include:
61.8% of leaders who sought growth capital did so to invest in advanced technologies, such as AI and machine learning, to improve their businesses.
When asked which resources they wished they had more access to, 63.8% of respondents pointed to growth capital.
Women indicated a stronger need for business operations training (51.2%) and financial planning resources (48.8%) compared to men (30.8% and 15.4%).
40% of business owners are seeking external financial advice and mentorship at least once a week to help with business decisions.
Almost half (49.6%) of respondents are proactively forecasting their business activity 6-18 months ahead.
“As e-commerce continues to grow rapidly, driven by increasing online consumer demand and technological innovation, it’s important to remember that capital constraints and access to growth financing remain persistent hurdles for many e-commerce business leaders especially at small and medium-sized businesses,” Noel Hillman, Chief Commercial Officer at Stenn, said in a release. “In this competitive landscape, ensuring liquidity and optimizing supply chain processes are critical to sustaining growth and scaling operations.”
With six keynote and more than 100 educational sessions, CSCMP EDGE 2024 offered a wealth of content. Here are highlights from just some of the presentations.
A great American story
Author and entrepreneur Fawn Weaver closed out the first day of the conference by telling the little-known story of Nathan “Nearest” Green, who was born into slavery, freed after the Civil War, and went on to become the first master distiller for the Jack Daniel’s Whiskey brand. Through extensive research and interviews with descendants of the Daniel and Green families, Weaver discovered what she describes as a positive American story.
She told the story in her best-selling book, Love & Whiskey: The Remarkable True Story of Jack Daniel, His Master Distiller Nearest Green, and the Improbable Rise of Uncle Nearest. That story also inspired her to create Uncle Nearest Premium Whiskey.
Weaver discussed the barriers she encountered in bringing the brand to life, her vision for where it’s headed, and her take on the supply chain—which she views as both a necessary cost of doing business and an opportunity.
“[It’s] an opportunity if you can move quickly,” she said, pointing to a recent project in which the company was able to fast-track a new Uncle Nearest product thanks to close collaboration with its supply chain partners.
A two-pronged business transformation
We may be living in a world full of technology, but strategy and focus remain the top priorities when it comes to managing a business and its supply chains. So says Roberto Isaias, executive vice president and chief supply chain officer for toy manufacturing and entertainment company Mattel.
Isaias emphasized the point during his keynote on day two of EDGE 2024. He described how Mattel transformed itself amid surging demand for Barbie-branded items following the success of the Barbie movie.
That transformation, according to Isaias, came on two fronts: commercially and logistically. Today, Mattel is steadily moving beyond the toy aisle with two films and 13 TV series in production as well as 14 films and 35 shows in development. And as for those supply chain gains? The company has saved millions, increased productivity, and improved profit margins—even amid cost increases and inflation.
A framework for chasing excellence
Most of the time when CEOs present at an industry conference, they like to talk about their companies’ success stories. Not J.B. Hunt’s Shelley Simpson. Speaking at EDGE, the trucking company’s president and CEO led with a story about a time that the company lost a major customer.
According to Simpson, the company had a customer of their dedicated contract business in 2001 that was consistently making late shipments with no lead time. “We were working like crazy to try to satisfy them, and lost their business,” Simpson said.
When the team at J.B. Hunt later met with the customer’s chief supply chain officer and related all they had been doing, the customer responded, “You never shared everything you were doing for us.”
Out of that experience, came J.B. Hunt’s Customer Value Delivery framework. The framework consists of five steps: 1) understand customer needs, 2) deliver expectations, 3) measure results, 4) communicate performance, and 5) anticipate new value.
Next year’s CSCMP EDGE conference on October 5–8 in National Harbor, Md., promises to have a similarly deep lineup of keynote presentations. Register early at www.cscmpedge.org.
2024 was expected to be a bounce-back year for the logistics industry. We had the pandemic in the rearview mirror, and the economy was proving to be more resilient than expected, defying those prognosticators who believed a recession was imminent.
While most of the economy managed to stabilize in 2024, the logistics industry continued to see disruption and changes in international trade. World events conspired to drive much of the narrative surrounding the flow of goods worldwide. Additionally, a diminished reliance on China as a source for goods reduced some of the international trade flow from that manufacturing hub. Some of this trade diverted to other Asian nations, while nearshoring efforts brought some production back to North America, particularly Mexico.
Meanwhile trucking in the United States continued its 2-year recession, highlighted by weaker demand and excess capacity. Both contributed to a slow year, especially for truckload carriers that comprise about 90% of over-the-road shipments.
Labor issues were also front and center in 2024, as ports and rail companies dealt with threats of strikes, which resulted in new contracts and increased costs. Labor—and often a lack of it—continues to be an ongoing concern in the logistics industry.
In this annual issue, we bring a year-end perspective to these topics and more. Our issue is designed to complement CSCMP’s 35th Annual State of Logistics Report, which was released in June, and includes updates that were presented at the CSCMP EDGE conference held in October. In addition to this overview of the market, we have engaged top industry experts to dig into the status of key logistics sectors.
Hopefully as we move into 2025, logistics markets will build on an improving economy and strong consumer demand, while stabilizing those parts of the industry that could use some adrenaline, such as trucking. By this time next year, we hope to see a full recovery as the market fulfills its promise to deliver the needs of our very connected world.