Modern supply chains are more complex and global than ever before. But that also leaves them open to a wider variety of risks and disruptions. Here are ten risks to track for the coming year.
The modern economy relies on the smooth operation of complex and sophisticated supply chains. The ability to move materials, components, and finished products in a timely and efficient manner has delivered benefits for many: reducing the cost of manufactured products, improving access to advanced technologies or life-saving medicines, and opening new markets and new business opportunities for producers.
Yet modern supply chains are also vulnerable. Transportation delays, theft, natural disasters, inclement weather, cyberattacks, and unexpected quality issues can disrupt cargo flows, creating short-term costs and delivery challenges. And shifts in local, national, and international trade and regulatory policies can upset the fundamental economics of established supply chains. Below is a list of trends that you should keep an eye onduring the upcoming year, examining their implications for your supply chain network. (See Figure 1.)
1. TRADE WARS
Global trade tensions have led to the imposition of new import tariffs on a wide range of consumer products and industrial components. While the biggest fight has been between the United States and China, other countries and regions, notably the European Union (EU), have also been drawn into the fray. As the impact of the new arrangements begins to bite, companies are starting to adapt their supply chains in response.
In June 2018, U.S. motorcycle maker Harley Davidson announced that manufacturing of products destined for EU markets would be switched from U.S. factories to facilities in Brazil and Thailand. We expect this trend to accelerate in 2019, especially asthe U.S. and China introduce further tariffs and the United Kingdom and EU fail to agree on an orderly Brexit. German carmaker BMW has already announced that it is considering transferring production of its Mini brand from the U.K. to the Netherlands andplans to make SUVs for Chinese customers at plants inside the country. Honda also announced that it will be shutting down its flagship plant in Swindon, U.K., by 2021.
2. RAW MATERIAL SHORTAGES
While companies are increasingly pursuing local or regional manufacturing strategies for finished products, the production of many key raw materials remains highly globalized. As such, supply of some key materials is vulnerable to widespread disruption caused by demand spikes or production bottlenecks. At the end of 2018, plastics suppliers across Europe warned of impending critical shortages of certain polyamide materials, which are used in the production of engineered plastic components such as car parts. The issue is rooted in the low supply of adiponitrile (ADN), a precursor chemical. ADN is manufactured at only five plants in the world, and shortages have been driven by operational problems and maintenance shutdowns. Companies in the automotive, textile, electronics, and packaging industries may be forced to switch to other products, at least temporarily, although this may not always be possible.
An area of growing concern over the longer term is the materials used in lithium-ion batteries, which are used in a wide range of high-value products from mobile phones to electric cars. The German Mineral Resources Agency forecasts that demand for lithium will quadruple by 2035. And because two-thirds of the world's supply of cobalt, another essential component in lithium-ion batteries, is mined in Congo, some experts believe that instability in the region could drive a supply shortage in the near future. To secure their supply chains, Apple and some car manufacturers have already started to purchase cobalt directly on behalf of their battery suppliers.
3. RECALLS AND SAFETY SCARES
In highly regulated sectors such as pharmaceuticals and medical devices, attention to compliance and quality control is likely to rise, driven by wider public awareness of quality issues and stricter enforcement by regulators. Recalls of pharmaceutical products by the U.S. Food and Drug Administration almost doubled between 2017 and 2018. Quality in the sector is increasingly a global issue, ascompanies source more key materials, such as active pharmaceutical ingredients (APIs), from producers in developing economies. Various drugs used to treat high blood pressure were recalled in multiple countries last year following the discovery of potentially carcinogenic impurities. While the recalls affected products from several manufacturers, the cases were linked by the use of materials supplied by producers based in India or China. This added to concerns about weaknesses in manufacturing control and regulatory oversight in these regions. Conversely, China is now the world's second largest pharmaceutical market, and overseas companies hoping to serve the country's fast-growing middle class are coming to terms with the unique regulatory requirements of the China Food and Drug Administration (CFDA).
4. CLIMATE CHANGE
As it did in 2018, the changing climate is likely to have wide-ranging effects on global supply chains. Indeed, 2019 may be the warmest year on record, as the long-term increase in global temperatures is exacerbated by the "El-Niño" effect—a periodic warming of the surface waters in the Pacific Ocean that can affect global weather patterns. An El Niño formed during the first few months of 2019, and forecasters are predicting that it may last until the Northern Hemisphere summer.
A hotter atmosphere is linked to a range of problematic effects, including an increase in the frequency and severity of drought conditions, periods of intense rainfall, tropical storms, and damaging wildfires. The timing and severity of climate-related disruption can be as unpredictable as it is dramatic, however. Water shortages had a material impact on supply chains in Europe during 2018, with low water levels disrupting inland shipping. Over the long term, however, climate change can be expected to drive increased risks of flooding and extreme weather patterns.
5. TOUGHER ENVIRONMENTAL REGULATIONS
In moves intended to tackle climate change, local air quality, and other forms of environmental pollution, authorities around the world are introducing new regulations and stepping up enforcement efforts. Some of the most significant effects of these policies are expected in China, where strict rules have been introduced to reduce emissions from the burning of coal, including enforced production shutdowns and plant closures. Beijing has introduced a more flexible approach to its controls, allowing local authorities to adapt measures based on regional emission levels, but major industries—including steel, aluminum, and cement—all face increased scrutiny. In 2019, anti-pollution measures may be expanded to a broader range of industries across Asia. China is introducing a new soil pollution law targeting manufacturers. And in January 2019, Thai authorities halted rail construction work in Bangkok for a week due to smog.
The U.S. Environmental Protection Agency announced new rules governing nitrogen oxide emissions from trucks in 2019, as concerns over the health impact of these gases receive growing attention around the world. In Singapore, meanwhile, industries that produce more than 25,000 tonnes (55 million pounds) of greenhouse gas emissions per annum will be subject to a new carbon tax. The global recycling industry will continue its transition as other countries in SoutheastAsia follow China's lead in closing their doors to scrap imports. This rapid policy shift will force big waste-producing countries in Europe and elsewhere to ramp up development of domestic recycling capacity.
6. ECONOMIC UNCERTAINTY AND STRUCTURAL CHANGE
The global trade war, uncertainty over Brexit, and stricter environmental regulations could become driving factors in putting financial pressure on lower-tier industrial and automotive suppliers, bringing insolvencies to the forefront of supply chain risk management in 2019.
In Europe, customs delays due to Brexit could bankrupt 10 percent of U.K. businesses that have EU suppliers, according to a survey by the Chartered Institute of Procurement and Supply. And higher costs for raw materials caused by import tariffs, as well as the implementation of stricter vehicle emissions tests such as the Worldwide Harmonised Light Vehicle Test Procedure (WLTP), have led to increased financial pressure on lower-tier component makers in the automotive industry. Coupled with a trend towards electric vehicles which require fewer components, many lower-tier suppliers may be forced to adapt their business models.
7. INDUSTRIAL UNREST
Industrial action is a perennial risk in transport operations. Strikes, overtime bans, or "work to rule" can affect any transport mode, almost anywhere in the world. For shippers, the impact of these events can range from the mildly irritating to the considerably disruptive. We expect the risk of strikes to increase in 2019, fueled by a combination of local labor relations disputes and a growing sense of dissatisfaction among workers with wider economic and social change. The impact of industrial action on cargo operations varies by transport mode: In the aviation sector, strikes tend to beshort in duration and well-publicized. Port strikes can last longer, but their effects are usually less acute than aviation strikes since they affect shipments of a less time-critical nature.
In the road transport sector, strikes are often organized with little advance notice, and disruption can lead to a widespread and long-lasting cascade of residual effects.
A significant number of ongoing industrial disputes already threaten to disrupt transport operations in various parts of the world during 2019. In India two general strikes, involving hundreds of millions of participants, have already taken place, with repeat action presenting a significant risk to transport and manufacturing operations. And in France, continued action by Yellow Vest protesters may cause delays at ports, borders, and on-the-road networks.
8. CONTAINER SHIP FIRES
The two large fires on Maersk-operated container vessels in 2018, followed by a number of container ship fires and accidents in the first week of 2019, highlighted again what may become more commonplace occurrences. The largest incident occurred on January 3 on the Hapag-Lloyd owned vessel Yantian Express while transiting the Atlantic Ocean from Sri Lanka to Halifax, Canada. There is a major container cargo fire at sea roughly every 60 days, according to insurance company Allianz Global Corporate & Specialty. Most of the fires start in containers storing dangerous goods, which are often improperly secured. While container line Maersk has begun to implement random inspections of inbound containers to the U.S., insufficient firefighting capabilities on most ships as well as a trend towards larger container ships indicate an ever-growing risk for maritime-dependent supply chains.
9. BATTLES AT THE BORDERS
Public discourse following the migration influx to Western Europe and ongoing high-profile migrant caravans traveling to the United States has increased many countries' focus on physical border security. As a migrant caravan approached the San Ysidro port of entry between Tijuana, Mexico, and San Diego, California, on November 25, 2018, confusion, chaos, and violence towards U.S. Customs & Border Patrol agents in the vicinity of the port of entry led authorities to close the border crossing to all vehicle and pedestrian traffic for a period of five hours. In the United Kingdom, the looming uncertainty of post-Brexit trade policies leaves open the question of what new tariff and customs regimes may look like and how those new regimes may affect and potentially reorient U.K.-affiliated supply chains. Companies face the immediate risk of increased costs and border-crossing wait times, especially in the period where customs agents are adapting to new processes. While border closures at ports of entry will remain extremely rare, Resilience360 anticipates an increase in the frequency of these high-impact events in 2019.
10. DRONES AND AVIATION SAFETY
Despite progress in the implementation of drone aviation regulations in many countries, the combined ease of drone accessibility and the lack of public awareness surrounding aviation regulations suggest that airport disruptions related to air traffic safety are likely to become more frequent in 2019, and thus present a greater risk of disruption to aviation logistics operations. In the U.K., close-proximity drone aviation safety incidents have increased by 1,850 percent since 2014. In December 2018 repeated drone sightings at London Gatwick Airport resulted in the cancellation or delay of over 1,000 flights. Although documented civilian drone aviation safety incidents remain concentrated in the Manchester-Milan urbanization corridor in Europe and across the United States, airports have also reported cases of near-misses with drones in Canada, China, France, New Zealand, and Poland. Some countries, such as Bangladesh, Egypt, Nigeria, Kenya, Israel, Russia, and Saudi Arabia have mitigated this risk through strict regulations or outright bans.
TIME TO RE-EVALUATE
The supply chain risk environment is dynamic and continually evolving. Risks are increasingly being called out in companies' publicly filed financial statements,and as supply chains become more strategic, disruptions are turning into board-level issues. Each year brings new challenges for companies, with different threats, unexpected events, and unpredictable consequences. The intelligence provided here will help you to re-evaluate your own risk environment. It aims to provide you with the insights you need to evolve your strategy, adapt your networks, and, ultimately, to protect your bottom line.
First, 54% of retailers are looking for ways to increase their financial recovery from returns. That’s because the cost to return a purchase averages 27% of the purchase price, which erases as much as 50% of the sales margin. But consumers have their own interests in mind: 76% of shoppers admit they’ve embellished or exaggerated the return reason to avoid a fee, a 39% increase from 2023 to 204.
Second, return experiences matter to consumers. A whopping 80% of shoppers stopped shopping at a retailer because of changes to the return policy—a 34% increase YoY.
Third, returns fraud and abuse is top-of-mind-for retailers, with wardrobing rising 38% in 2024. In fact, over two thirds (69%) of shoppers admit to wardrobing, which is the practice of buying an item for a specific reason or event and returning it after use. Shoppers also practice bracketing, or purchasing an item in a variety of colors or sizes and then returning all the unwanted options.
Fourth, returns come with a steep cost in terms of sustainability, with returns amounting to 8.4 billion pounds of landfill waste in 2023 alone.
“As returns have become an integral part of the shopper experience, retailers must balance meeting sky-high expectations with rising costs, environmental impact, and fraudulent behaviors,” Amena Ali, CEO of Optoro, said in the firm’s “2024 Returns Unwrapped” report. “By understanding shoppers’ behaviors and preferences around returns, retailers can create returns experiences that embrace their needs while driving deeper loyalty and protecting their bottom line.”
Facing an evolving supply chain landscape in 2025, companies are being forced to rethink their distribution strategies to cope with challenges like rising cost pressures, persistent labor shortages, and the complexities of managing SKU proliferation.
1. Optimize labor productivity and costs. Forward-thinking businesses are leveraging technology to get more done with fewer resources through approaches like slotting optimization, automation and robotics, and inventory visibility.
2. Maximize capacity with smart solutions. With e-commerce volumes rising, facilities need to handle more SKUs and orders without expanding their physical footprint. That can be achieved through high-density storage and dynamic throughput.
3. Streamline returns management. Returns are a growing challenge, thanks to the continued growth of e-commerce and the consumer practice of bracketing. Businesses can handle that with smarter reverse logistics processes like automated returns processing and reverse logistics visibility.
4. Accelerate order fulfillment with robotics. Robotic solutions are transforming the way orders are fulfilled, helping businesses meet customer expectations faster and more accurately than ever before by using autonomous mobile robots (AMRs and robotic picking.
5. Enhance end-of-line packaging. The final step in the supply chain is often the most visible to customers. So optimizing packaging processes can reduce costs, improve efficiency, and support sustainability goals through automated packaging systems and sustainability initiatives.
That clash has come as retailers have been hustling to adjust to pandemic swings like a renewed focus on e-commerce, then swiftly reimagining store experiences as foot traffic returned. But even as the dust settles from those changes, retailers are now facing renewed questions about how best to define their omnichannel strategy in a world where customers have increasing power and information.
The answer may come from a five-part strategy using integrated components to fortify omnichannel retail, EY said. The approach can unlock value and customer trust through great experiences, but only when implemented cohesively, not individually, EY warns.
The steps include:
1. Functional integration: Is your operating model and data infrastructure siloed between e-commerce and physical stores, or have you developed a cohesive unit centered around delivering seamless customer experience?
2. Customer insights: With consumer centricity at the heart of operations, are you analyzing all touch points to build a holistic view of preferences, behaviors, and buying patterns?
3. Next-generation inventory: Given the right customer insights, how are you utilizing advanced analytics to ensure inventory is optimized to meet demand precisely where and when it’s needed?
4. Distribution partnerships: Having ensured your customers find what they want where they want it, how are your distribution strategies adapting to deliver these choices to them swiftly and efficiently?
5. Real estate strategy: How is your real estate strategy interconnected with insights, inventory and distribution to enhance experience and maximize your footprint?
When approached cohesively, these efforts all build toward one overarching differentiator for retailers: a better customer experience that reaches from brand engagement and order placement through delivery and return, the EY study said. Amid continued volatility and an economy driven by complex customer demands, the retailers best set up to win are those that are striving to gain real-time visibility into stock levels, offer flexible fulfillment options and modernize merchandising through personalized and dynamic customer experiences.
Geopolitical rivalries, alliances, and aspirations are rewiring the global economy—and the imposition of new tariffs on foreign imports by the U.S. will accelerate that process, according to an analysis by Boston Consulting Group (BCG).
Without a broad increase in tariffs, world trade in goods will keep growing at an average of 2.9% annually for the next eight years, the firm forecasts in its report, “Great Powers, Geopolitics, and the Future of Trade.” But the routes goods travel will change markedly as North America reduces its dependence on China and China builds up its links with the Global South, which is cementing its power in the global trade map.
“Global trade is set to top $29 trillion by 2033, but the routes these goods will travel is changing at a remarkable pace,” Aparna Bharadwaj, managing director and partner at BCG, said in a release. “Trade lanes were already shifting from historical patterns and looming US tariffs will accelerate this. Navigating these new dynamics will be critical for any global business.”
To understand those changes, BCG modeled the direct impact of the 60/25/20 scenario (60% tariff on Chinese goods, a 25% on goods from Canada and Mexico, and a 20% on imports from all other countries). The results show that the tariffs would add $640 billion to the cost of importing goods from the top ten U.S. import nations, based on 2023 levels, unless alternative sources or suppliers are found.
In terms of product categories imported by the U.S., the greatest impact would be on imported auto parts and automotive vehicles, which would primarily affect trade with Mexico, the EU, and Japan. Consumer electronics, electrical machinery, and fashion goods would be most affected by higher tariffs on Chinese goods. Specifically, the report forecasts that a 60% tariff rate would add $61 billion to cost of importing consumer electronics products from China into the U.S.
That strategy is described by RILA President Brian Dodge in a document titled “2025 Retail Public Policy Agenda,” which begins by describing leading retailers as “dynamic and multifaceted businesses that begin on Main Street and stretch across the world to bring high value and affordable consumer goods to American families.”
RILA says its policy priorities support that membership in four ways:
Investing in people. Retail is for everyone; the place for a first job, 2nd chance, third act, or a side hustle – the retail workforce represents the American workforce.
Ensuring a safe, sustainable future. RILA is working with lawmakers to help shape policies that protect our customers and meet expectations regarding environmental concerns.
Leading in the community. Retail is more than a store; we are an integral part of the fabric of our communities.
“As Congress and the Trump administration move forward to adopt policies that reduce regulatory burdens, create economic growth, and bring value to American families, understanding how such policies will impact retailers and the communities we serve is imperative,” Dodge said. “RILA and its member companies look forward to collaborating with policymakers to provide industry-specific insights and data to help shape any policies under consideration.”