Modern supply chains are more complex and global than ever before. But that also leaves them open to a wider variety of risks and disruptions. Here are ten risks to track for the coming year.
The modern economy relies on the smooth operation of complex and sophisticated supply chains. The ability to move materials, components, and finished products in a timely and efficient manner has delivered benefits for many: reducing the cost of manufactured products, improving access to advanced technologies or life-saving medicines, and opening new markets and new business opportunities for producers.
Yet modern supply chains are also vulnerable. Transportation delays, theft, natural disasters, inclement weather, cyberattacks, and unexpected quality issues can disrupt cargo flows, creating short-term costs and delivery challenges. And shifts in local, national, and international trade and regulatory policies can upset the fundamental economics of established supply chains. Below is a list of trends that you should keep an eye onduring the upcoming year, examining their implications for your supply chain network. (See Figure 1.)
1. TRADE WARS
Global trade tensions have led to the imposition of new import tariffs on a wide range of consumer products and industrial components. While the biggest fight has been between the United States and China, other countries and regions, notably the European Union (EU), have also been drawn into the fray. As the impact of the new arrangements begins to bite, companies are starting to adapt their supply chains in response.
In June 2018, U.S. motorcycle maker Harley Davidson announced that manufacturing of products destined for EU markets would be switched from U.S. factories to facilities in Brazil and Thailand. We expect this trend to accelerate in 2019, especially asthe U.S. and China introduce further tariffs and the United Kingdom and EU fail to agree on an orderly Brexit. German carmaker BMW has already announced that it is considering transferring production of its Mini brand from the U.K. to the Netherlands andplans to make SUVs for Chinese customers at plants inside the country. Honda also announced that it will be shutting down its flagship plant in Swindon, U.K., by 2021.
2. RAW MATERIAL SHORTAGES
While companies are increasingly pursuing local or regional manufacturing strategies for finished products, the production of many key raw materials remains highly globalized. As such, supply of some key materials is vulnerable to widespread disruption caused by demand spikes or production bottlenecks. At the end of 2018, plastics suppliers across Europe warned of impending critical shortages of certain polyamide materials, which are used in the production of engineered plastic components such as car parts. The issue is rooted in the low supply of adiponitrile (ADN), a precursor chemical. ADN is manufactured at only five plants in the world, and shortages have been driven by operational problems and maintenance shutdowns. Companies in the automotive, textile, electronics, and packaging industries may be forced to switch to other products, at least temporarily, although this may not always be possible.
An area of growing concern over the longer term is the materials used in lithium-ion batteries, which are used in a wide range of high-value products from mobile phones to electric cars. The German Mineral Resources Agency forecasts that demand for lithium will quadruple by 2035. And because two-thirds of the world's supply of cobalt, another essential component in lithium-ion batteries, is mined in Congo, some experts believe that instability in the region could drive a supply shortage in the near future. To secure their supply chains, Apple and some car manufacturers have already started to purchase cobalt directly on behalf of their battery suppliers.
3. RECALLS AND SAFETY SCARES
In highly regulated sectors such as pharmaceuticals and medical devices, attention to compliance and quality control is likely to rise, driven by wider public awareness of quality issues and stricter enforcement by regulators. Recalls of pharmaceutical products by the U.S. Food and Drug Administration almost doubled between 2017 and 2018. Quality in the sector is increasingly a global issue, ascompanies source more key materials, such as active pharmaceutical ingredients (APIs), from producers in developing economies. Various drugs used to treat high blood pressure were recalled in multiple countries last year following the discovery of potentially carcinogenic impurities. While the recalls affected products from several manufacturers, the cases were linked by the use of materials supplied by producers based in India or China. This added to concerns about weaknesses in manufacturing control and regulatory oversight in these regions. Conversely, China is now the world's second largest pharmaceutical market, and overseas companies hoping to serve the country's fast-growing middle class are coming to terms with the unique regulatory requirements of the China Food and Drug Administration (CFDA).
4. CLIMATE CHANGE
As it did in 2018, the changing climate is likely to have wide-ranging effects on global supply chains. Indeed, 2019 may be the warmest year on record, as the long-term increase in global temperatures is exacerbated by the "El-Niño" effect—a periodic warming of the surface waters in the Pacific Ocean that can affect global weather patterns. An El Niño formed during the first few months of 2019, and forecasters are predicting that it may last until the Northern Hemisphere summer.
A hotter atmosphere is linked to a range of problematic effects, including an increase in the frequency and severity of drought conditions, periods of intense rainfall, tropical storms, and damaging wildfires. The timing and severity of climate-related disruption can be as unpredictable as it is dramatic, however. Water shortages had a material impact on supply chains in Europe during 2018, with low water levels disrupting inland shipping. Over the long term, however, climate change can be expected to drive increased risks of flooding and extreme weather patterns.
5. TOUGHER ENVIRONMENTAL REGULATIONS
In moves intended to tackle climate change, local air quality, and other forms of environmental pollution, authorities around the world are introducing new regulations and stepping up enforcement efforts. Some of the most significant effects of these policies are expected in China, where strict rules have been introduced to reduce emissions from the burning of coal, including enforced production shutdowns and plant closures. Beijing has introduced a more flexible approach to its controls, allowing local authorities to adapt measures based on regional emission levels, but major industries—including steel, aluminum, and cement—all face increased scrutiny. In 2019, anti-pollution measures may be expanded to a broader range of industries across Asia. China is introducing a new soil pollution law targeting manufacturers. And in January 2019, Thai authorities halted rail construction work in Bangkok for a week due to smog.
The U.S. Environmental Protection Agency announced new rules governing nitrogen oxide emissions from trucks in 2019, as concerns over the health impact of these gases receive growing attention around the world. In Singapore, meanwhile, industries that produce more than 25,000 tonnes (55 million pounds) of greenhouse gas emissions per annum will be subject to a new carbon tax. The global recycling industry will continue its transition as other countries in SoutheastAsia follow China's lead in closing their doors to scrap imports. This rapid policy shift will force big waste-producing countries in Europe and elsewhere to ramp up development of domestic recycling capacity.
6. ECONOMIC UNCERTAINTY AND STRUCTURAL CHANGE
The global trade war, uncertainty over Brexit, and stricter environmental regulations could become driving factors in putting financial pressure on lower-tier industrial and automotive suppliers, bringing insolvencies to the forefront of supply chain risk management in 2019.
In Europe, customs delays due to Brexit could bankrupt 10 percent of U.K. businesses that have EU suppliers, according to a survey by the Chartered Institute of Procurement and Supply. And higher costs for raw materials caused by import tariffs, as well as the implementation of stricter vehicle emissions tests such as the Worldwide Harmonised Light Vehicle Test Procedure (WLTP), have led to increased financial pressure on lower-tier component makers in the automotive industry. Coupled with a trend towards electric vehicles which require fewer components, many lower-tier suppliers may be forced to adapt their business models.
7. INDUSTRIAL UNREST
Industrial action is a perennial risk in transport operations. Strikes, overtime bans, or "work to rule" can affect any transport mode, almost anywhere in the world. For shippers, the impact of these events can range from the mildly irritating to the considerably disruptive. We expect the risk of strikes to increase in 2019, fueled by a combination of local labor relations disputes and a growing sense of dissatisfaction among workers with wider economic and social change. The impact of industrial action on cargo operations varies by transport mode: In the aviation sector, strikes tend to beshort in duration and well-publicized. Port strikes can last longer, but their effects are usually less acute than aviation strikes since they affect shipments of a less time-critical nature.
In the road transport sector, strikes are often organized with little advance notice, and disruption can lead to a widespread and long-lasting cascade of residual effects.
A significant number of ongoing industrial disputes already threaten to disrupt transport operations in various parts of the world during 2019. In India two general strikes, involving hundreds of millions of participants, have already taken place, with repeat action presenting a significant risk to transport and manufacturing operations. And in France, continued action by Yellow Vest protesters may cause delays at ports, borders, and on-the-road networks.
8. CONTAINER SHIP FIRES
The two large fires on Maersk-operated container vessels in 2018, followed by a number of container ship fires and accidents in the first week of 2019, highlighted again what may become more commonplace occurrences. The largest incident occurred on January 3 on the Hapag-Lloyd owned vessel Yantian Express while transiting the Atlantic Ocean from Sri Lanka to Halifax, Canada. There is a major container cargo fire at sea roughly every 60 days, according to insurance company Allianz Global Corporate & Specialty. Most of the fires start in containers storing dangerous goods, which are often improperly secured. While container line Maersk has begun to implement random inspections of inbound containers to the U.S., insufficient firefighting capabilities on most ships as well as a trend towards larger container ships indicate an ever-growing risk for maritime-dependent supply chains.
9. BATTLES AT THE BORDERS
Public discourse following the migration influx to Western Europe and ongoing high-profile migrant caravans traveling to the United States has increased many countries' focus on physical border security. As a migrant caravan approached the San Ysidro port of entry between Tijuana, Mexico, and San Diego, California, on November 25, 2018, confusion, chaos, and violence towards U.S. Customs & Border Patrol agents in the vicinity of the port of entry led authorities to close the border crossing to all vehicle and pedestrian traffic for a period of five hours. In the United Kingdom, the looming uncertainty of post-Brexit trade policies leaves open the question of what new tariff and customs regimes may look like and how those new regimes may affect and potentially reorient U.K.-affiliated supply chains. Companies face the immediate risk of increased costs and border-crossing wait times, especially in the period where customs agents are adapting to new processes. While border closures at ports of entry will remain extremely rare, Resilience360 anticipates an increase in the frequency of these high-impact events in 2019.
10. DRONES AND AVIATION SAFETY
Despite progress in the implementation of drone aviation regulations in many countries, the combined ease of drone accessibility and the lack of public awareness surrounding aviation regulations suggest that airport disruptions related to air traffic safety are likely to become more frequent in 2019, and thus present a greater risk of disruption to aviation logistics operations. In the U.K., close-proximity drone aviation safety incidents have increased by 1,850 percent since 2014. In December 2018 repeated drone sightings at London Gatwick Airport resulted in the cancellation or delay of over 1,000 flights. Although documented civilian drone aviation safety incidents remain concentrated in the Manchester-Milan urbanization corridor in Europe and across the United States, airports have also reported cases of near-misses with drones in Canada, China, France, New Zealand, and Poland. Some countries, such as Bangladesh, Egypt, Nigeria, Kenya, Israel, Russia, and Saudi Arabia have mitigated this risk through strict regulations or outright bans.
TIME TO RE-EVALUATE
The supply chain risk environment is dynamic and continually evolving. Risks are increasingly being called out in companies' publicly filed financial statements,and as supply chains become more strategic, disruptions are turning into board-level issues. Each year brings new challenges for companies, with different threats, unexpected events, and unpredictable consequences. The intelligence provided here will help you to re-evaluate your own risk environment. It aims to provide you with the insights you need to evolve your strategy, adapt your networks, and, ultimately, to protect your bottom line.
The practice consists of 5,000 professionals from Accenture and from Avanade—the consulting firm’s joint venture with Microsoft. They will be supported by Microsoft product specialists who will work closely with the Accenture Center for Advanced AI. Together, that group will collaborate on AI and Copilot agent templates, extensions, plugins, and connectors to help organizations leverage their data and gen AI to reduce costs, improve efficiencies and drive growth, they said on Thursday.
Accenture and Avanade say they have already developed some AI tools for these applications. For example, a supplier discovery and risk agent can deliver real-time market insights, agile supply chain responses, and better vendor selection, which could result in up to 15% cost savings. And a procure-to-pay agent could improve efficiency by up to 40% and enhance vendor relations and satisfaction by addressing urgent payment requirements and avoiding disruptions of key services
Likewise, they have also built solutions for clients using Microsoft 365 Copilot technology. For example, they have created Copilots for a variety of industries and functions including finance, manufacturing, supply chain, retail, and consumer goods and healthcare.
Another part of the new practice will be educating clients how to use the technology, using an “Azure Generative AI Engineer Nanodegree program” to teach users how to design, build, and operationalize AI-driven applications on Azure, Microsoft’s cloud computing platform. The online classes will teach learners how to use AI models to solve real-world problems through automation, data insights, and generative AI solutions, the firms said.
“We are pleased to deepen our collaboration with Accenture to help our mutual customers develop AI-first business processes responsibly and securely, while helping them drive market differentiation,” Judson Althoff, executive vice president and chief commercial officer at Microsoft, said in a release. “By bringing together Copilots and human ambition, paired with the autonomous capabilities of an agent, we can accelerate AI transformation for organizations across industries and help them realize successful business outcomes through pragmatic innovation.”
Census data showed that overall retail sales in October were up 0.4% seasonally adjusted month over month and up 2.8% unadjusted year over year. That compared with increases of 0.8% month over month and 2% year over year in September.
October’s core retail sales as defined by NRF — based on the Census data but excluding automobile dealers, gasoline stations and restaurants — were unchanged seasonally adjusted month over month but up 5.4% unadjusted year over year.
Core sales were up 3.5% year over year for the first 10 months of the year, in line with NRF’s forecast for 2024 retail sales to grow between 2.5% and 3.5% over 2023. NRF is forecasting that 2024 holiday sales during November and December will also increase between 2.5% and 3.5% over the same time last year.
“October’s pickup in retail sales shows a healthy pace of spending as many consumers got an early start on holiday shopping,” NRF Chief Economist Jack Kleinhenz said in a release. “October sales were a good early step forward into the holiday shopping season, which is now fully underway. Falling energy prices have likely provided extra dollars for household spending on retail merchandise.”
Despite that positive trend, market watchers cautioned that retailers still need to offer competitive value propositions and customer experience in order to succeed in the holiday season. “The American consumer has been more resilient than anyone could have expected. But that isn’t a free pass for retailers to under invest in their stores,” Nikki Baird, VP of strategy & product at Aptos, a solutions provider of unified retail technology based out of Alpharetta, Georgia, said in a statement. “They need to make investments in labor, customer experience tech, and digital transformation. It has been too easy to kick the can down the road until you suddenly realize there’s no road left.”
A similar message came from Chip West, a retail and consumer behavior expert at the marketing, packaging, print and supply chain solutions provider RRD. “October’s increase proved to be slightly better than projections and was likely boosted by lower fuel prices. As inflation slowed for a number of months, prices in several categories have stabilized, with some even showing declines, offering further relief to consumers,” West said. “The data also looks to be a positive sign as we kick off the holiday shopping season. Promotions and discounts will play a prominent role in holiday shopping behavior as they are key influencers in consumer’s purchasing decisions.”
That result came from the company’s “GEP Global Supply Chain Volatility Index,” an indicator tracking demand conditions, shortages, transportation costs, inventories, and backlogs based on a monthly survey of 27,000 businesses. The October index number was -0.39, which was up only slightly from its level of -0.43 in September.
Researchers found a steep rise in slack across North American supply chains due to declining factory activity in the U.S. In fact, purchasing managers at U.S. manufacturers made their strongest cutbacks to buying volumes in nearly a year and a half, indicating that factories in the world's largest economy are preparing for lower production volumes, GEP said.
Elsewhere, suppliers feeding Asia also reported spare capacity in October, albeit to a lesser degree than seen in Western markets. Europe's industrial plight remained a key feature of the data in October, as vendor capacity was significantly underutilized, reflecting a continuation of subdued demand in key manufacturing hubs across the continent.
"We're in a buyers' market. October is the fourth straight month that suppliers worldwide reported spare capacity, with notable contractions in factory demand across North America and Europe, underscoring the challenging outlook for Western manufacturers," Todd Bremer, vice president, GEP, said in a release. "President-elect Trump inherits U.S. manufacturers with plenty of spare capacity while in contrast, China's modest rebound and strong expansion in India demonstrate greater resilience in Asia."
Even as the e-commerce sector overall continues expanding toward a forecasted 41% of all retail sales by 2027, many small to medium e-commerce companies are struggling to find the investment funding they need to increase sales, according to a sector survey from online capital platform Stenn.
Global geopolitical instability and increasing inflation are causing e-commerce firms to face a liquidity crisis, which means companies may not be able to access the funds they need to grow, Stenn’s survey of 500 senior e-commerce leaders found. The research was conducted by Opinion Matters between August 29 and September 5.
Survey findings include:
61.8% of leaders who sought growth capital did so to invest in advanced technologies, such as AI and machine learning, to improve their businesses.
When asked which resources they wished they had more access to, 63.8% of respondents pointed to growth capital.
Women indicated a stronger need for business operations training (51.2%) and financial planning resources (48.8%) compared to men (30.8% and 15.4%).
40% of business owners are seeking external financial advice and mentorship at least once a week to help with business decisions.
Almost half (49.6%) of respondents are proactively forecasting their business activity 6-18 months ahead.
“As e-commerce continues to grow rapidly, driven by increasing online consumer demand and technological innovation, it’s important to remember that capital constraints and access to growth financing remain persistent hurdles for many e-commerce business leaders especially at small and medium-sized businesses,” Noel Hillman, Chief Commercial Officer at Stenn, said in a release. “In this competitive landscape, ensuring liquidity and optimizing supply chain processes are critical to sustaining growth and scaling operations.”
With six keynote and more than 100 educational sessions, CSCMP EDGE 2024 offered a wealth of content. Here are highlights from just some of the presentations.
A great American story
Author and entrepreneur Fawn Weaver closed out the first day of the conference by telling the little-known story of Nathan “Nearest” Green, who was born into slavery, freed after the Civil War, and went on to become the first master distiller for the Jack Daniel’s Whiskey brand. Through extensive research and interviews with descendants of the Daniel and Green families, Weaver discovered what she describes as a positive American story.
She told the story in her best-selling book, Love & Whiskey: The Remarkable True Story of Jack Daniel, His Master Distiller Nearest Green, and the Improbable Rise of Uncle Nearest. That story also inspired her to create Uncle Nearest Premium Whiskey.
Weaver discussed the barriers she encountered in bringing the brand to life, her vision for where it’s headed, and her take on the supply chain—which she views as both a necessary cost of doing business and an opportunity.
“[It’s] an opportunity if you can move quickly,” she said, pointing to a recent project in which the company was able to fast-track a new Uncle Nearest product thanks to close collaboration with its supply chain partners.
A two-pronged business transformation
We may be living in a world full of technology, but strategy and focus remain the top priorities when it comes to managing a business and its supply chains. So says Roberto Isaias, executive vice president and chief supply chain officer for toy manufacturing and entertainment company Mattel.
Isaias emphasized the point during his keynote on day two of EDGE 2024. He described how Mattel transformed itself amid surging demand for Barbie-branded items following the success of the Barbie movie.
That transformation, according to Isaias, came on two fronts: commercially and logistically. Today, Mattel is steadily moving beyond the toy aisle with two films and 13 TV series in production as well as 14 films and 35 shows in development. And as for those supply chain gains? The company has saved millions, increased productivity, and improved profit margins—even amid cost increases and inflation.
A framework for chasing excellence
Most of the time when CEOs present at an industry conference, they like to talk about their companies’ success stories. Not J.B. Hunt’s Shelley Simpson. Speaking at EDGE, the trucking company’s president and CEO led with a story about a time that the company lost a major customer.
According to Simpson, the company had a customer of their dedicated contract business in 2001 that was consistently making late shipments with no lead time. “We were working like crazy to try to satisfy them, and lost their business,” Simpson said.
When the team at J.B. Hunt later met with the customer’s chief supply chain officer and related all they had been doing, the customer responded, “You never shared everything you were doing for us.”
Out of that experience, came J.B. Hunt’s Customer Value Delivery framework. The framework consists of five steps: 1) understand customer needs, 2) deliver expectations, 3) measure results, 4) communicate performance, and 5) anticipate new value.
Next year’s CSCMP EDGE conference on October 5–8 in National Harbor, Md., promises to have a similarly deep lineup of keynote presentations. Register early at www.cscmpedge.org.