John H. Boyd (jhb@theboydcompany.com) is founder and principal of The Boyd Co. Inc. Founded in 1975 in Princeton, New Jersey, and now based in Boca Raton, Florida, the firm provides independent site selection counsel to leading U.S. and overseas corporations.
Organizations served by Boyd over the years include The World Bank, The Council of Supply Chain Management Professionals (CSCMP), The Aerospace Industries Association (AIA), MIT’s Work of the Future Project, UPS, Canada's Privy Council, and most recently, the President’s National Economic Council providing insights on policies to reduce supply chain bottlenecks.
Distribution warehousing continues to be one of the hottest sectors of the supply chain—indeed one of the hottest sectors of our national economy. With this growth, however, has come increased costs and a series of new challenges that logistics and distribution professionals must juggle.
When it comes to deciding where to locate a warehouse facility, comparative operating costs have always played a key role. But due to uncertainties over trade and tariffs, slim margins within the booming e-commerce space, and soaring real estate prices, our clients are focusing on the bottom line more than ever before.
Article Figures
[Figure 1] Warehousing hot spots: Total annual geographically variable operating costsEnlarge this image
In hot warehousing markets, double-digit percentage increases in land prices are the rule, not the exception. In the northern and central New Jersey warehousing market, for example, the average price for a large parcel of prime warehouse land has hit the $2-million-per-acre mark, up 16% from last year. In California's popular Inland Empire, land prices are also soaring, up over 20% from last year, easily reaching $1 million per acre. The Lehigh Valley in Pennsylvania is up 18% to $206,000 per acre; North Las Vegas, Nevada, is up 16% to $260,000 per acre; Chicago, Illinois, is up 19% to $327,000 per acre; Atlanta, Georgia, is up 17% to $145,000 per acre; and Houston, Texas, is up 14% to $228,000 per acre.
These same warehousing markets are also experiencing strong gains in lease rates, as demand continues to outpace the supply of prime warehouse space. Lease rates over $10 per square feet are now common in many hot coastal markets in the Northeast, California, and the Pacific Northwest.
These inflationary cost pressures are not expected to moderate anytime soon. We are forecasting overall warehousing costs to increase by 9.2% in 2019, even allowing for a year-over-year moderation in fuel and truckload rates.
Given these high costs, it is important for warehouse owners and renters to keep a close eye on variations among different locations. The comparative cost of operating a warehouse (accounting for labor, land, warehouse construction, power, and taxes) can vary dramatically, even within the same geographic region of the country. Figure 1 compares the cost of operating a typical 500,000-square-foot warehouse in a series of cities increasingly on our company's relocation radar screen. In the Northeast, for example, annual operating costs in Dedham, Massachusetts, are 26% higher than in Pittston, Pennsylvania—a hotbed of new warehousing activity in northeastern Pennsylvania between Wilkes-Barre and Scranton. In the Southeast, annual operating costs range from a high of $12.3 million in Hialeah Gardens, Florida—just outside Miami—to a low of $10.6 million in St. George, South Carolina—near Charleston—a differential of 16%.
Bigger, taller, more urban
The increased focus on comparative cost is not the only major trend that we are seeing in the market. Today, our warehousing clients are constructing facilities that are larger than ever before. Our average building requirement over the past year has been over 700,000 square feet, with a number of projects calling for more than 1 million square feet. Our e-commerce clients, in particular, are in need of two to three times the space of traditional warehouses due to the wide range of products that they need to have under one roof and the labor requirements for picking, packing, order fulfillment, and customer servicing.
Ceiling heights have also nearly doubled to 40 feet clear, as our clients seek to accommodate mezzanines, new cranes, robotic systems, and even drones. The higher ceilings also improve ventilation and create a better work environment. (Think of how claustrophobic workers would feel in a million-square-foot warehouse with only a 20-foot ceiling.)
In addition, we are siting more warehouses closer to major urban population centers. Some of the hottest real estate markets in the country are being fueled by warehousing demand, such as in and around New York City, New York.; Los Angeles, California; Chicago, Illinois; Miami, Florida; and the Bay Area in California. By locating their warehouses close to these and other major markets,our clients are better equipped to meet the demand for same-day and next-day deliveries, especially for products with a short shelf life.
The cold chain heats up
Demand is also growing for cold storage facilities. The United States' instant gratification mentality has already impacted the supply chain for most consumer goods and how they are warehoused and fast-tracked to consumers. Look for the next growth spurt to come from the online grocery sector, which our firm's BizCosts unit is forecasting to grow fourfold over the next six years. We estimate that online grocery retailing will generate another $100 billion of online food sales and create the need for 100 million square feet of new cold storage warehouse space.
While the food and beverage sector is fueling most of the new demand for cold storage space, another major driver is coming from pharmaceutical companies with products like vaccines and blood plasma that need to be maintained at specific temperatures throughout the supply chain. Third-party logistics supplier DHL is investing some $150 million in new warehouse facilities in major areas for pharmaceutical and medical devices production, including Raleigh, North Carolina; suburban Philadelphia, Pennsylvania; Indianapolis, Indiana; and Memphis, Tennessee.
These trends will make it even more difficult to find suitable cold storage space. Our warehousing clients are already experiencing severe shortages of existing cold storage space—especially freezer—in major food-processing states like California, Oregon, and Washington in the West and Iowa, Illinois, and Wisconsin in the U.S. Heartland. The shortage is most pronounced in the high-growth states of Texas and Florida.
Severe labor shortages
Cold storage space is not the only thing in high demand. With unemployment rates at historic lows, ourwarehousing clients are facing labor shortages not seen in decades. While many industries are affected by these tight labor markets, the warehousing field—especially the more labor-intensive fulfillment sector—is especially hard hit.
A chief reason is that warehouses and fulfillment centers tend to cluster in certain cities and in certain industrial parks because of their common need for zoning; major highway and/or rail access; and level, buildable, and affordable real estate. In addition to the record low unemployment rates, our warehousing clients are also facing the continuing wave of retirements among the baby boomer generation.
The challenge to our clients' human resources departments is coming from both ends of the hiring spectrum. They are having trouble finding qualified people not only for warehouse operations (such as for warehouse workers, pickers, packers, and material handlers) but also for high-tech support jobs in fields like data analysis, robotics, cyber security, and artificial intelligence.
As a result, our warehousing clients are increasingly interested in labor-market characteristics such as the ability to hire ex?military personnel, access to public transportation in order to tap inner?city labor pools, the availability of leading?edge skills in cyber security, and the tenor of labor?management relations in the area. At the end of the day, the labor factor is playing a greater role in warehouse site selection than ever before.
A new day
In spite of these challenges, however, it is an exciting time to be in warehousing and logistics. We are entering a new era and are witnessing new, technology-fueled opportunities thatwere not even imaginable a few years ago. Our industry is seeing innovations like drone and autonomous delivery techniques and new, green-friendlyenergy intelligence systems that curb powerconsumption within the warehouse.
With the industry now accounting for almost 12% of U.S. gross domestic product, it has even generated enough attention to be recognized with an official "day" on the U.S. National Day Calendar. June 28, 2019 was the first National Logistics Day. Let's circle our calendars now and plan to toast this great industry on June 28, 2020.
Facing an evolving supply chain landscape in 2025, companies are being forced to rethink their distribution strategies to cope with challenges like rising cost pressures, persistent labor shortages, and the complexities of managing SKU proliferation.
1. Optimize labor productivity and costs. Forward-thinking businesses are leveraging technology to get more done with fewer resources through approaches like slotting optimization, automation and robotics, and inventory visibility.
2. Maximize capacity with smart solutions. With e-commerce volumes rising, facilities need to handle more SKUs and orders without expanding their physical footprint. That can be achieved through high-density storage and dynamic throughput.
3. Streamline returns management. Returns are a growing challenge, thanks to the continued growth of e-commerce and the consumer practice of bracketing. Businesses can handle that with smarter reverse logistics processes like automated returns processing and reverse logistics visibility.
4. Accelerate order fulfillment with robotics. Robotic solutions are transforming the way orders are fulfilled, helping businesses meet customer expectations faster and more accurately than ever before by using autonomous mobile robots (AMRs and robotic picking.
5. Enhance end-of-line packaging. The final step in the supply chain is often the most visible to customers. So optimizing packaging processes can reduce costs, improve efficiency, and support sustainability goals through automated packaging systems and sustainability initiatives.
That clash has come as retailers have been hustling to adjust to pandemic swings like a renewed focus on e-commerce, then swiftly reimagining store experiences as foot traffic returned. But even as the dust settles from those changes, retailers are now facing renewed questions about how best to define their omnichannel strategy in a world where customers have increasing power and information.
The answer may come from a five-part strategy using integrated components to fortify omnichannel retail, EY said. The approach can unlock value and customer trust through great experiences, but only when implemented cohesively, not individually, EY warns.
The steps include:
1. Functional integration: Is your operating model and data infrastructure siloed between e-commerce and physical stores, or have you developed a cohesive unit centered around delivering seamless customer experience?
2. Customer insights: With consumer centricity at the heart of operations, are you analyzing all touch points to build a holistic view of preferences, behaviors, and buying patterns?
3. Next-generation inventory: Given the right customer insights, how are you utilizing advanced analytics to ensure inventory is optimized to meet demand precisely where and when it’s needed?
4. Distribution partnerships: Having ensured your customers find what they want where they want it, how are your distribution strategies adapting to deliver these choices to them swiftly and efficiently?
5. Real estate strategy: How is your real estate strategy interconnected with insights, inventory and distribution to enhance experience and maximize your footprint?
When approached cohesively, these efforts all build toward one overarching differentiator for retailers: a better customer experience that reaches from brand engagement and order placement through delivery and return, the EY study said. Amid continued volatility and an economy driven by complex customer demands, the retailers best set up to win are those that are striving to gain real-time visibility into stock levels, offer flexible fulfillment options and modernize merchandising through personalized and dynamic customer experiences.
Geopolitical rivalries, alliances, and aspirations are rewiring the global economy—and the imposition of new tariffs on foreign imports by the U.S. will accelerate that process, according to an analysis by Boston Consulting Group (BCG).
Without a broad increase in tariffs, world trade in goods will keep growing at an average of 2.9% annually for the next eight years, the firm forecasts in its report, “Great Powers, Geopolitics, and the Future of Trade.” But the routes goods travel will change markedly as North America reduces its dependence on China and China builds up its links with the Global South, which is cementing its power in the global trade map.
“Global trade is set to top $29 trillion by 2033, but the routes these goods will travel is changing at a remarkable pace,” Aparna Bharadwaj, managing director and partner at BCG, said in a release. “Trade lanes were already shifting from historical patterns and looming US tariffs will accelerate this. Navigating these new dynamics will be critical for any global business.”
To understand those changes, BCG modeled the direct impact of the 60/25/20 scenario (60% tariff on Chinese goods, a 25% on goods from Canada and Mexico, and a 20% on imports from all other countries). The results show that the tariffs would add $640 billion to the cost of importing goods from the top ten U.S. import nations, based on 2023 levels, unless alternative sources or suppliers are found.
In terms of product categories imported by the U.S., the greatest impact would be on imported auto parts and automotive vehicles, which would primarily affect trade with Mexico, the EU, and Japan. Consumer electronics, electrical machinery, and fashion goods would be most affected by higher tariffs on Chinese goods. Specifically, the report forecasts that a 60% tariff rate would add $61 billion to cost of importing consumer electronics products from China into the U.S.
Shippers are actively preparing for changes in tariffs and trade policy through steps like analyzing their existing customs data, identifying alternative suppliers, and re-evaluating their cross-border strategies, according to research from logistics provider C.H. Robinson.
They are acting now because survey results show that shippers say the top risk to their supply chains in 2025 is changes in tariffs and trade policy. And nearly 50% say the uncertainty around tariffs and trade policy is already a pain point for them today, the Eden Prairie, Minnesota-based company said.
In a move to answer those concerns, C.H. Robinson says it has been working with its clients by running risk scenarios, building and implementing contingency plans, engineering and executing tariff solutions, and increasing supply chain diversification and agility.
“Having visibility into your full supply chain is no longer a nice-to-have. In 2025, visibility is a competitive differentiator and shippers without the technology and expertise to support real-time data and insights, contingency planning, and quick action will face increased supply chain risks,” Jordan Kass, President of C.H. Robinson Managed Solutions, said in a release.
The company’s survey showed that shippers say the top five ways they are planning for those risks: identifying where they can switch sourcing to save money, analyzing customs data, evaluating cross-border strategies, running risk scenarios, and lowering their dependence on Chinese imports.
President of C.H. Robinson Global Forwarding, Mike Short, said: “In today’s uncertain shipping environment, shippers are looking for ways to reduce their susceptibility to events that impact logistics but are out of their control. By diversifying their supply chains, getting access to the latest information and having a global supply chain partner able to flex with their needs at a moment’s notice, shippers can gain something they don’t always have when disruptions and policy changes occur - options.”
That strategy is described by RILA President Brian Dodge in a document titled “2025 Retail Public Policy Agenda,” which begins by describing leading retailers as “dynamic and multifaceted businesses that begin on Main Street and stretch across the world to bring high value and affordable consumer goods to American families.”
RILA says its policy priorities support that membership in four ways:
Investing in people. Retail is for everyone; the place for a first job, 2nd chance, third act, or a side hustle – the retail workforce represents the American workforce.
Ensuring a safe, sustainable future. RILA is working with lawmakers to help shape policies that protect our customers and meet expectations regarding environmental concerns.
Leading in the community. Retail is more than a store; we are an integral part of the fabric of our communities.
“As Congress and the Trump administration move forward to adopt policies that reduce regulatory burdens, create economic growth, and bring value to American families, understanding how such policies will impact retailers and the communities we serve is imperative,” Dodge said. “RILA and its member companies look forward to collaborating with policymakers to provide industry-specific insights and data to help shape any policies under consideration.”