Although job losses are mounting in many industries, the supply chain discipline has been somewhat insulated from layoffs. But that does not mean you can rest easy. The reality is that no one's job is guaranteed, and it is a good idea to start the search process now so that you will be prepared in case your situation changes.
A good initial step is to send your résumé to the major management recruiters who specialize in the supply chain profession. This is true whether you are already on the outside—someone currently looking for a position—or you are employed but are concerned that you might soon need to find a new job.
Recruiters, who help companies find the right people to fill specific positions, can be an important resource for helping you move up the career ladder. Utilizing recruiters' services gives you a definite advantage in the interviewing process. They will advise you of what the client feels is most important, the salary range of the position, why the position is open, the "personality" of the company, which manager the position reports to, that person's background, and other pertinent information.
In general, there are three types of recruitment services:
Retainer search firms: These firms do not normally specialize in a particular area, but they often handle supply chainrelated positions. The positions they work with generally pay salaries of US $100,000 or more. The employer pays them a portion of their fee up front and the remainder as the search continues. Once a retainer agreement has been signed, the search firm has exclusive rights to recruit for that position.
Contingency staffing firms: These companies are paid by employers when, and only when, they complete their assignment by finding a candidate who accepts the offer and begins the job.
Specialty search firms: These are organizations that specialize in a specific industry, such as retail, chemical, or health care, or in specific professions, such as engineering or supply chain management. They may work on retainer, contingency, or a combination of both, depending on their relationship with their clients and the salary level of the assignment.
Whether a recruiting service works on retainer or contingency should not be important to you. Nor do you have to feel a personal liking for the recruiter or organization you are working with—after all, you will not be working for them. The most important thing from your point of view is that the recruiter handle positions that are in your particular field and that it does so ethically.
Here are some suggestions—based on my years of experience recruiting qualified supply chain professionals—for successfully working with these employment experts.
Personalize your contacts
There is no need to limit the number of recruiters you work with—just be organized and keep the information about them and the jobs they are handling separate. To help you get started, CSCMP has a list of recruiters that specialize in supply chain positions on its web site. I strongly suggest visiting the recruiters' web sites before you contact them to find out as much as you can about them.
Rather than send identical résumés by email to all of the recruiters at the same time, send out just a few résumés each week and make sure to personalize them. If a recruiter is large enough to have someone on staff who specializes in your particular area of supply chain management, send your résumé directly to that person.
If a professional acquaintance or colleague recommends a recruiter to you, be sure to include this person's name, company, title, and your relationship with him or her in your cover letter. A cover letter should be brief, however. Sending a long letter recapping your experience or adding unnecessary information may lead the recruiter to pass over your material. If information is important, it should be in your résumé.
I can assure you that if you are a good candidate for a position a recruiter is working on, you will receive a call quickly. Otherwise, one day normally is enough time to wait before contacting the recruiter to follow up. After you send your résumé, communicate with the recruiter by telephone, unless otherwise requested.
Be at your professional best
It's important to remember that the recruiter's client is the employer, not you. Recruiters see job candidates as their assets. When they talk to you, their concern is not only that you will be successful in a position but also whether you fit the profile their clients want.
There are, however, things you can do to make yourself more attractive to recruiters. When you first speak to them, you should be at your best. First impressions are very important, and the impression you make in a few moments on the telephone or in person has a tendency to remain in a recruiter's mind. That's why it's important to prepare in advance for a recruiter's call. If you are not prepared, arrange a time that is convenient for both of you. Have the information you will need—including your résumé—at your fingertips.
There is some basic information that recruiters need to know, such as your complete compensation package and your location preferences. And if you have already sent your résumé directly to the hiring company or are presently interviewing for the position the recruiter is handling, you must say so. If that is the case, the recruiter normally cannot work with you on that position.
Recruiters also need to get a feel for you as a person. I believe that the more recruiters know about candidates, the better they are able to determine whether those candidates fit the positions they are working on. Moreover, recruiters may make an extra effort for those candidates they like and respect. Although they can only place you if they have a position for which you are truly qualified, they may tell you about an opening they know of but are not working on, or they may offer you some ideas that can help your search. Additionally, they may represent positions that you are not aware of but which might be suitable for you.
Remember that recruiters are looking for the best candidate they can find for their clients. You should act professionally, convey your energy and experience, and be able to speak about your achievements, what you have contributed, and why you made the decisions you did. Information should be shared on a need-to-know basis. Blaming others, complaining about the past, discussing your personal problems, and other unprofessional behavior will cause you to lose your edge in a recruiter's eyes. In other words, you need to treat recruiters the same way you would treat the hiring manager at a company that is interviewing you for a position.
After you go on an interview, report back to the recruiter as soon as possible. He or she can debrief you and clear up any questions or misconceptions you and the client may have.
Nurture the relationship
When is the best time to develop a relationship with a recruiter? The answer is simple: The first time a recruiter calls you, especially if that recruiter specializes in your field. It may prove very valuable for you to nurture an ongoing relationship. Some people think they don't have time to speak to a recruiter, but that is a mistake. There may come a time when you will need their help. Being positive and helpful may pay dividends for your career—whether you're currently looking for a new position or not.
Furthermore, there are other reasons for speaking to recruiters besides searching for a position. They can keep you abreast of changes in your field, tell you about typical salary ranges, and help you with questions regarding your career decisions or finding an employee for your own staff. Yes, their clients are the hiring companies, but recruiters also care about your career development. Remember: If you succeed, they succeed, too.
CSCMP member Roger J. Zetter, CPC will write the Career Ladder column throughout 2009. He is Chief Executive Officer of Optimum Supply Chain Recruiters, LLC, a recruiting firm that specializes in supply chain management positions. Before becoming a recruiter, he held positions in transportation and logistics for several companies. Zetter, who was featured in our Q3/2008 Dialogue interview, has been certified by the National Association of Personnel Consultants.
Artificial intelligence (AI) tools can help users build “smart and responsive supply chains” by increasing workforce productivity, expanding visibility, accelerating processes, and prioritizing the next best action to drive results, according to business software vendor Oracle.
To help reach that goal, the Texas company last week released software upgrades including user experience (UX) enhancements to its Oracle Fusion Cloud Supply Chain & Manufacturing (SCM) suite.
“Organizations are under pressure to create efficient and resilient supply chains that can quickly adapt to economic conditions, control costs, and protect margins,” Chris Leone, executive vice president, Applications Development, Oracle, said in a release. “The latest enhancements to Oracle Cloud SCM help customers create a smarter, more responsive supply chain by enabling them to optimize planning and execution and improve the speed and accuracy of processes.”
According to Oracle, specific upgrades feature changes to its:
Production Supervisor Workbench, which helps organizations improve manufacturing performance by providing real-time insight into work orders and generative AI-powered shift reporting.
Maintenance Supervisor Workbench, which helps organizations increase productivity and reduce asset downtime by resolving maintenance issues faster.
Order Management Enhancements, which help organizations increase operational performance by enabling users to quickly create and find orders, take actions, and engage customers.
Product Lifecycle Management (PLM) Enhancements, which help organizations accelerate product development and go-to-market by enabling users to quickly find items and configure critical objects and navigation paths to meet business-critical priorities.
Nearly one-third of American consumers have increased their secondhand purchases in the past year, revealing a jump in “recommerce” according to a buyer survey from ShipStation, a provider of web-based shipping and order fulfillment solutions.
The number comes from a survey of 500 U.S. consumers showing that nearly one in four (23%) Americans lack confidence in making purchases over $200 in the next six months. Due to economic uncertainty, savvy shoppers are looking for ways to save money without sacrificing quality or style, the research found.
Younger shoppers are leading the charge in that trend, with 59% of Gen Z and 48% of Millennials buying pre-owned items weekly or monthly. That rate makes Gen Z nearly twice as likely to buy second hand compared to older generations.
The primary reason that shoppers say they have increased their recommerce habits is lower prices (74%), followed by the thrill of finding unique or rare items (38%) and getting higher quality for a lower price (28%). Only 14% of Americans cite environmental concerns as a primary reason they shop second-hand.
Despite the challenge of adjusting to the new pattern, recommerce represents a strategic opportunity for businesses to capture today’s budget-minded shoppers and foster long-term loyalty, Austin, Texas-based ShipStation said.
For example, retailers don’t have to sell used goods to capitalize on the secondhand boom. Instead, they can offer trade-in programs swapping discounts or store credit for shoppers’ old items. And they can improve product discoverability to help customers—particularly older generations—find what they’re looking for.
Other ways for retailers to connect with recommerce shoppers are to improve shipping practices. According to ShipStation:
70% of shoppers won’t return to a brand if shipping is too expensive.
51% of consumers are turned off by late deliveries
40% of shoppers won’t return to a retailer again if the packaging is bad.
The “CMA CGM Startup Awards”—created in collaboration with BFM Business and La Tribune—will identify the best innovations to accelerate its transformation, the French company said.
Specifically, the company will select the best startup among the applicants, with clear industry transformation objectives focused on environmental performance, competitiveness, and quality of life at work in each of the three areas:
Shipping: Enabling safer, more efficient, and sustainable navigation through innovative technological solutions.
Logistics: Reinventing the global supply chain with smart and sustainable logistics solutions.
Media: Transform content creation, and customer engagement with innovative media technologies and strategies.
Three winners will be selected during a final event organized on November 15 at the Orange Vélodrome Stadium in Marseille, during the 2nd Artificial Intelligence Marseille (AIM) forum organized by La Tribune and BFM Business. The selection will be made by a jury chaired by Rodolphe Saadé, Chairman and CEO of the Group, and including members of the executive committee representing the various sectors of CMA CGM.
Businesses were preparing to deal with the effects of the latest major storm of the 2024 hurricane season as Francine barreled toward the Gulf Coast Wednesday.
Louisiana was experiencing heavy rain and wind gusts at midday as the storm moved northeast through the Gulf and was expected to pick up speed. The state will bear the brunt of Francine’s wind, rain, and storm damage, according to forecasters at weather service provider AccuWeather.
“AccuWeather meteorologists are projecting a storm surge of 6-10 feet along much of the Louisiana coast with a pocket of 10-15 feet on some of the inland bays in south-central Louisiana,” the company reported in an afternoon update Wednesday.
Businesses and supply chains were prepping for delays and disruptions from the storm earlier this week. Supply chain mapping and monitoring firm Resilinc said the storm will have a “significant impact” on a wide range of industries along the Gulf Coast, including aerospace, life sciences, manufacturing, oil and gas, and high-tech, among others. In a statement, Resilinc said energy companies had evacuated personnel and suspended operations on oil platforms as of Tuesday. In addition, the firm said its proprietary data showed the storm could affect nearly 11,000 manufacturing, warehousing, distribution, fabrication, and testing sites across the region, putting at risk more than 57,000 parts used in everyday items and the manufacture of more than 4,000 products.
Francine, which was expected to make landfall as a category 2 hurricane, according to AccuWeather, follows the devastating effects of two storms earlier this summer: Hurricane Beryl, which hit the Texas coast in July, and Hurricane Debby, which caused $28 billion in damage and economic loss after hitting the Southeast on August 5.
Keep ReadingShow less
Supply chain managers at consumer goods manufacturing companies are tasked with meeting mandates from large retailers to implement item-level RFID.
Supply chain managers at consumer goods manufacturing companies are tasked with meeting mandates from large retailers to implement item-level RFID. Initially these requirements applied primarily to apparel manufacturers and brands. Now, realizing the fruits of this first RFID wave, retailers are turning to suppliers to tag more merchandise.
This is one more priority for supply chain leaders, who suddenly have RFID added to their to-do list. How to integrate tagging into automated production lines? How to ensure each tag functions properly after goods are packed, shipped, and shelved? Where to position the RFID tag on the product? All are important questions to be answered in order to implement item-level RFID. The clock is ticking on retail mandates.
Different products, new RFID considerations
Hangtags, the primary form of apparel product identification, present a relatively easy way to attach an RFID tag. Pressure-sensitive labels likewise can carry an RFID inlay. The inlay, consisting of a microchip and antenna, holds the product’s unique identifying information. This tiny device is activated when the RFID reader passes by it. For nonapparel products, in many cases, there is no way to attach a hangtag. Therefore, a pressure-sensitive RFID label often must be put directly on the product. If the product is packaged in a box, the RFID carrier can be attached to or placed inside the box. Either way involves the use of just the right solutions, including the adhesive, shape, dimension, and placement. Moreover, there must be an efficient way to attach the labels to products. This requires process engineering and sometimes capital investment to integrate RFID labeling into highly automated manufacturing lines.
Metals, liquids, and low-surface-energy (LSE) materials pose hurdles for RFID item tagging. Tag and label inlays cannot be read properly through metals and liquids, and the pressure-sensitive labels do not always stick well to product surfaces containing silicone, vinyl, polyethylene, and polystyrene. Very small items are also difficult to tag. Metal paint cans, caulk or paste tubes, lipsticks, and reusable water bottles are just a few products that present RFID tagging challenges.
In other cases, it is not so much the product itself that hinders readability but rather the shipping method. For example, it is relatively straightforward to apply an RFID tag or label to a bag of fertilizer. But the fertilizer bags might be stacked 60 deep on a pallet. The pressure is too much. It damages the inlay, killing the tag’s readability. So, RFID tags, which were perfectly fine coming off the production line, are now dead from the stacking pressure.
Solutions and testing
RFID tagging and labeling programs take time to get right. While some manufacturers can set up a successful process in a few weeks or months, for others it can take six months, nine months, a year or longer. Variables influencing implementation time include capital equipment investments, the product types (for example, are the materials, shapes, or surfaces potentially problematic?), label supplier capacity and capabilities, and third-party testing rounds.
The good news is that best practices are being refined every day to incorporate RFID on difficult-to-tag products. A case in point is finding answers to RFID-inlay readability issues on metal or liquid products. There are ways to attach an RFID label to the product’s lid or cap.
The University of Auburn RFID Lab is the de facto U.S. authority on all things retail RFID. Through its ARC program, the lab works with end users to make sure RFID tags meet or exceed their required performance and quality levels. Walmart, for example, requires its suppliers to source from Auburn RFID Lab’s ARC program-approved inlay companies. “ARC is a test system and database that stores comprehensive performance data of in-development and market available RFID tags,” according to the lab’s website. “ARC has been working with end users to translate RFID use cases into specific levels of performance in the ARC test environment.”
High-quality RFID tags and labels are at the heart of it all. The following are some considerations to keep in mind when choosing an RFID tag and label provider:
What are their quality control and testing capabilities? Can they confirm that every tag is readable? Do they have software to verify that UPC and RFID information match up? Do they possess familiarity with Auburn’s RFID Lab approval process?
What is their capacity? How many thousands or millions of inlays do they create per day? Are there minimum order quantities?
What are their order management and shipping processes like? What is their delivery speed? How easy are they to order from? Where are their print facilities located?
Do they offer customization? Do they possess specialized equipment? Can they die cut irregular shapes, including very small dimensions? Do they possess adhesive expertise and application equipment? Do they have solutions for metal, liquid, and other difficult-to-tag items? Are they able to configure label rolls to work on automatic label dispensers?
It takes trial and error to implement RFID item tagging for nonapparel products. Effective, compliant programs do not manifest overnight. Collaboration with experienced label providers and the Auburn RFID Lab will help manufacturers overcome even the most complex RFID tagging challenges. There will be a roadmap to success, and the results in the form of better inventory visibility, swifter sell-through, and stronger sales will be well worth it.