2009 Annual Global Conference: Ideas. Tools. Results.
Whether you're new to the field of supply chain management or have years of experience under your belt, CSCMP's 2009 Annual Global Conference will offer invaluable information and networking opportunities you simply won't find anywhere else. Come to McCormick Place in Chicago September 20?23, 2009, to attend educational sessions and benefit from such unique events as the Learning Exchange, Student Showcase, "Sit with an Expert" discussions, the annual Supply Chain Innovation Award, and much more.
Choose from sessions in 20 tracks covering all aspects of supply chain management. Sessions will cover a host of subjects, including transportation, warehousing, inventory management, talent recruitment and retention, supply chain metrics, aligning supply chain execution with business strategies, and hundreds of other topics that are directly relevant to your job.
You'll also hear from world-renowned major session speakers. Here's a quick preview of the special presentations we have lined up:
Take advantage of a rare opportunity to hearnational supply chain for Wal-Mart Stores Inc. Gary's keynote presentation on Monday, September 21, will address the challenges of maintaining performance in global supply chains while managing local conditions.
On Tuesday, September 22, Dr. Prashant Yadav of the MIT-Zaragoza International Logistics Program will speak on how supply chain professionals can use their knowledge and expertise to save lives and improve health around the world.
This year's closing session features Alison Levine, polar adventurer and team captain of the first American women's Everest expedition. Her presentation, titled "Oxygen Not Included," will cover her unique perspectives on leadership, teamwork, innovation, and dealing with change.
Complete details for the 2009 Annual Global Conference are available online at CSCMP's new conference web site. This convenient and comprehensive resource makes it quick and easy to register for the conference and get all the information you need about travel and hotels, sessions and events, the Learning Exchange and networking opportunities, and sponsorships.
Supply Chain Quarterly to chair Annual Global Conference track
For the first time, CSCMP's Supply Chain Quarterly will present a track at CSCMP's Annual Global Conference. The "Highlights from Supply Chain Quarterly" track will feature presentations by some of the thought leaders whose articles have appeared in the magazine. Supply Chain Quarterly's editors will moderate the sessions, which will include:
Chuck Taylor of Awake! Consulting on how companies should prepare for the next round of oil price hikes
Stephen Cain of Groenewout Consultants & Engineers on multilayered distribution in Europe
Ted Schaefer of Profit Point on how to manage the twin corporate goals of profitability and sustainability
Prof. Doug Lambert of The Ohio State University on how to determine which customers are most profitable
Brad Sampson of XCD Performance Consulting on when in-sourcing is the right decision for a company
Joe Martha of Booz Allen Hamilton on how to determine a supply chain's carbon footprint
In October, brief video interviews with each of these dynamic speakers will be available on the magazine's web site.
Student Showcase, job fair return in 2009
Meet tomorrow's supply chain leaders at the Annual Global Conference.
If you've attended CSCMP's Annual Global Conference, then you undoubtedly have seen medallion- bedecked college students patrolling the hallways, working at information desks, and assisting CSCMP staff in numerous ways. For more than 20 years, CSCMP's roundtables have been sponsoring college students who attend the Annual Global Conference as part of CSCMP's extended staff. Students are selected by the roundtables based on their scholastic performance and passion for the profession. In return for their participation, the students gain hands-on experience and benefit from the conference's educational sessions as well as the opportunities to network with supply chain management professionals.
Student assistants also can take a more formal approach to networking by participating in the Student Showcase, a popular conference feature since 2007. The event provides an opportunity for students to present their résumés, projects, and papers to supply chain professionals from around the world.
In 2008, CSCMP expanded those opportunities by hosting a job fair that brought promising students together with prospective employers. This new feature was so popular that CSCMP is bringing it back again in 2009.
Companies can take advantage of this exceptional recruiting opportunity to personally meet the next generation of supply chain management professionals. If your company would like to participate in this unique program, please contact Sherrie Nauden, CSCMP Roundtable Manager, by e-mail at snauden@cscmp.org or by telephone at +1 630.645.3466. Please note that certain rules and regulations apply.
The Student Showcase will be held from Sunday, September 20, through Wednesday, September 23, 2009. The Student Job Fair will be held on Sunday, September 20, 2009.
Register now for CSCMP'S Annual Global Conference
If you haven't already signed up to join thousands of your peers from around the world at CSCMP's Annual Global Conference in Chicago, Illinois, USA, September 20-23, 2009, now's the time to register and make your hotel reservation. Conference fees cover all program events, meal functions, and materials.
Complete details about the conference agenda, track topics, accommodations, activities in Chicago, and more are available at https://cscmpconference.org.
Coming soon! New how-to guide explains integrated supply chain costing
For companies that are focusing on improving supply chain performance, timely and accurate cost information that supports strategic, enterprisewide decision making is a must. For a variety of reasons, however, getting that information—a critical success factor in gaining competitive advantage—is very difficult for most organizations.
To help companies overcome that challenge, Terrance L. Pohlen, Ph.D., and Thomas P. Klammer, Ph.D., both from the University of North Texas, and Gary Cokins, CPIM, of SAS Institute Inc., have written a how-to guide titled Handbook for Supply Chain Costing. Based on research conducted since 2007, the book is designed to help companies develop integrated cross-functional and inter-firm supply chain cost information. With this data in hand, managers can make strategic supply chain decisions, enhance enterprise performance, and drive cross-functional process improvements. Throughout the book, readers will find the many lessons learned from companies that participated in the research.
This important CSCMP-sponsored publication is expected to be available for purchase in mid- to late 2009.
The practice consists of 5,000 professionals from Accenture and from Avanade—the consulting firm’s joint venture with Microsoft. They will be supported by Microsoft product specialists who will work closely with the Accenture Center for Advanced AI. Together, that group will collaborate on AI and Copilot agent templates, extensions, plugins, and connectors to help organizations leverage their data and gen AI to reduce costs, improve efficiencies and drive growth, they said on Thursday.
Accenture and Avanade say they have already developed some AI tools for these applications. For example, a supplier discovery and risk agent can deliver real-time market insights, agile supply chain responses, and better vendor selection, which could result in up to 15% cost savings. And a procure-to-pay agent could improve efficiency by up to 40% and enhance vendor relations and satisfaction by addressing urgent payment requirements and avoiding disruptions of key services
Likewise, they have also built solutions for clients using Microsoft 365 Copilot technology. For example, they have created Copilots for a variety of industries and functions including finance, manufacturing, supply chain, retail, and consumer goods and healthcare.
Another part of the new practice will be educating clients how to use the technology, using an “Azure Generative AI Engineer Nanodegree program” to teach users how to design, build, and operationalize AI-driven applications on Azure, Microsoft’s cloud computing platform. The online classes will teach learners how to use AI models to solve real-world problems through automation, data insights, and generative AI solutions, the firms said.
“We are pleased to deepen our collaboration with Accenture to help our mutual customers develop AI-first business processes responsibly and securely, while helping them drive market differentiation,” Judson Althoff, executive vice president and chief commercial officer at Microsoft, said in a release. “By bringing together Copilots and human ambition, paired with the autonomous capabilities of an agent, we can accelerate AI transformation for organizations across industries and help them realize successful business outcomes through pragmatic innovation.”
Census data showed that overall retail sales in October were up 0.4% seasonally adjusted month over month and up 2.8% unadjusted year over year. That compared with increases of 0.8% month over month and 2% year over year in September.
October’s core retail sales as defined by NRF — based on the Census data but excluding automobile dealers, gasoline stations and restaurants — were unchanged seasonally adjusted month over month but up 5.4% unadjusted year over year.
Core sales were up 3.5% year over year for the first 10 months of the year, in line with NRF’s forecast for 2024 retail sales to grow between 2.5% and 3.5% over 2023. NRF is forecasting that 2024 holiday sales during November and December will also increase between 2.5% and 3.5% over the same time last year.
“October’s pickup in retail sales shows a healthy pace of spending as many consumers got an early start on holiday shopping,” NRF Chief Economist Jack Kleinhenz said in a release. “October sales were a good early step forward into the holiday shopping season, which is now fully underway. Falling energy prices have likely provided extra dollars for household spending on retail merchandise.”
Despite that positive trend, market watchers cautioned that retailers still need to offer competitive value propositions and customer experience in order to succeed in the holiday season. “The American consumer has been more resilient than anyone could have expected. But that isn’t a free pass for retailers to under invest in their stores,” Nikki Baird, VP of strategy & product at Aptos, a solutions provider of unified retail technology based out of Alpharetta, Georgia, said in a statement. “They need to make investments in labor, customer experience tech, and digital transformation. It has been too easy to kick the can down the road until you suddenly realize there’s no road left.”
A similar message came from Chip West, a retail and consumer behavior expert at the marketing, packaging, print and supply chain solutions provider RRD. “October’s increase proved to be slightly better than projections and was likely boosted by lower fuel prices. As inflation slowed for a number of months, prices in several categories have stabilized, with some even showing declines, offering further relief to consumers,” West said. “The data also looks to be a positive sign as we kick off the holiday shopping season. Promotions and discounts will play a prominent role in holiday shopping behavior as they are key influencers in consumer’s purchasing decisions.”
That result came from the company’s “GEP Global Supply Chain Volatility Index,” an indicator tracking demand conditions, shortages, transportation costs, inventories, and backlogs based on a monthly survey of 27,000 businesses. The October index number was -0.39, which was up only slightly from its level of -0.43 in September.
Researchers found a steep rise in slack across North American supply chains due to declining factory activity in the U.S. In fact, purchasing managers at U.S. manufacturers made their strongest cutbacks to buying volumes in nearly a year and a half, indicating that factories in the world's largest economy are preparing for lower production volumes, GEP said.
Elsewhere, suppliers feeding Asia also reported spare capacity in October, albeit to a lesser degree than seen in Western markets. Europe's industrial plight remained a key feature of the data in October, as vendor capacity was significantly underutilized, reflecting a continuation of subdued demand in key manufacturing hubs across the continent.
"We're in a buyers' market. October is the fourth straight month that suppliers worldwide reported spare capacity, with notable contractions in factory demand across North America and Europe, underscoring the challenging outlook for Western manufacturers," Todd Bremer, vice president, GEP, said in a release. "President-elect Trump inherits U.S. manufacturers with plenty of spare capacity while in contrast, China's modest rebound and strong expansion in India demonstrate greater resilience in Asia."
Even as the e-commerce sector overall continues expanding toward a forecasted 41% of all retail sales by 2027, many small to medium e-commerce companies are struggling to find the investment funding they need to increase sales, according to a sector survey from online capital platform Stenn.
Global geopolitical instability and increasing inflation are causing e-commerce firms to face a liquidity crisis, which means companies may not be able to access the funds they need to grow, Stenn’s survey of 500 senior e-commerce leaders found. The research was conducted by Opinion Matters between August 29 and September 5.
Survey findings include:
61.8% of leaders who sought growth capital did so to invest in advanced technologies, such as AI and machine learning, to improve their businesses.
When asked which resources they wished they had more access to, 63.8% of respondents pointed to growth capital.
Women indicated a stronger need for business operations training (51.2%) and financial planning resources (48.8%) compared to men (30.8% and 15.4%).
40% of business owners are seeking external financial advice and mentorship at least once a week to help with business decisions.
Almost half (49.6%) of respondents are proactively forecasting their business activity 6-18 months ahead.
“As e-commerce continues to grow rapidly, driven by increasing online consumer demand and technological innovation, it’s important to remember that capital constraints and access to growth financing remain persistent hurdles for many e-commerce business leaders especially at small and medium-sized businesses,” Noel Hillman, Chief Commercial Officer at Stenn, said in a release. “In this competitive landscape, ensuring liquidity and optimizing supply chain processes are critical to sustaining growth and scaling operations.”
With six keynote and more than 100 educational sessions, CSCMP EDGE 2024 offered a wealth of content. Here are highlights from just some of the presentations.
A great American story
Author and entrepreneur Fawn Weaver closed out the first day of the conference by telling the little-known story of Nathan “Nearest” Green, who was born into slavery, freed after the Civil War, and went on to become the first master distiller for the Jack Daniel’s Whiskey brand. Through extensive research and interviews with descendants of the Daniel and Green families, Weaver discovered what she describes as a positive American story.
She told the story in her best-selling book, Love & Whiskey: The Remarkable True Story of Jack Daniel, His Master Distiller Nearest Green, and the Improbable Rise of Uncle Nearest. That story also inspired her to create Uncle Nearest Premium Whiskey.
Weaver discussed the barriers she encountered in bringing the brand to life, her vision for where it’s headed, and her take on the supply chain—which she views as both a necessary cost of doing business and an opportunity.
“[It’s] an opportunity if you can move quickly,” she said, pointing to a recent project in which the company was able to fast-track a new Uncle Nearest product thanks to close collaboration with its supply chain partners.
A two-pronged business transformation
We may be living in a world full of technology, but strategy and focus remain the top priorities when it comes to managing a business and its supply chains. So says Roberto Isaias, executive vice president and chief supply chain officer for toy manufacturing and entertainment company Mattel.
Isaias emphasized the point during his keynote on day two of EDGE 2024. He described how Mattel transformed itself amid surging demand for Barbie-branded items following the success of the Barbie movie.
That transformation, according to Isaias, came on two fronts: commercially and logistically. Today, Mattel is steadily moving beyond the toy aisle with two films and 13 TV series in production as well as 14 films and 35 shows in development. And as for those supply chain gains? The company has saved millions, increased productivity, and improved profit margins—even amid cost increases and inflation.
A framework for chasing excellence
Most of the time when CEOs present at an industry conference, they like to talk about their companies’ success stories. Not J.B. Hunt’s Shelley Simpson. Speaking at EDGE, the trucking company’s president and CEO led with a story about a time that the company lost a major customer.
According to Simpson, the company had a customer of their dedicated contract business in 2001 that was consistently making late shipments with no lead time. “We were working like crazy to try to satisfy them, and lost their business,” Simpson said.
When the team at J.B. Hunt later met with the customer’s chief supply chain officer and related all they had been doing, the customer responded, “You never shared everything you were doing for us.”
Out of that experience, came J.B. Hunt’s Customer Value Delivery framework. The framework consists of five steps: 1) understand customer needs, 2) deliver expectations, 3) measure results, 4) communicate performance, and 5) anticipate new value.
Next year’s CSCMP EDGE conference on October 5–8 in National Harbor, Md., promises to have a similarly deep lineup of keynote presentations. Register early at www.cscmpedge.org.