Yogurt maker Stonyfield Farm's initiative to shrink its carbon footprint offers a possible model for other companies that are concerned about their supply chains' greenhouse gas emissions.
How much carbon dioxide does yogurt manufacturing produce? Too much, according to yogurt maker Stonyfield Farm, which has pioneered a program to reduce greenhouse gas (GHG) emissions across its entire company.
For the past four years, the Londonderry, New Hampshire, USA company has worked hard to shrink its carbon footprint —the amount of carbon dioxide (CO2) it produces as a byproduct of its business. Although milk production is the biggest culprit, the transportation of finished products is close behind in the amount of greenhouse gases released into the atmosphere.
That's why the company embarked on a program to cut CO2 emissions associated with the delivery of its finished goods. Stonyfield's carefully planned foray into carbon-footprint mapping offers a possible model for other companies that are concerned about their supply chains' carbon emissions.
MAPing and measuring
As a maker of organic products, Stonyfield Farm has always had a keen interest in programs that help the environment. Founded in 1983, the company makes yogurt, yogurt smoothies, organic milk, cultured soy, frozen yogurt, and ice cream. In the company's early days, it was headquartered in an old farmhouse and the operation consisted of two families and seven cows. Today it's the number one maker of organic yogurt and the third-largest brand of yogurt overall in the United States. Its sales totaled more than US $300 million last year, and the company has averaged a 24-percent annual growth rate over the past 19 years.
In 2001 and again in 2006, Stonyfield Farm conducted an evaluation of its carbon footprint. The audit included virtually every business activity, from business travel to waste disposal, along with packaging, electricity usage, purchasing, the use of ingredients (such as milk, sugar, and fruit flavors), and shipping of raw materials and finished products. After completing those assessments, the company determined that the activities generating the most carbon dioxide were, in rank order, milk production, packaging, and transportation of finished products.
"The first time we did a complete [carbon] footprint [study], we were completely stunned that milk and packaging were our two biggest contributors to climate change," said Nancy Hirshberg, vice president of natural resources at Stonyfield Farm. She noted that the way livestock is raised results in greenhouse gas emissions from a variety of sources, including methane from the cattle's natural digestive process; methane from the manure; energy used to grow and transport the feed; energy used to make fertilizer; and on-farm energy use, such as electricity for cooling the milk. "One molecule of methane is equal to 25 molecules of carbon, so methane is far more potent than carbon," she said. "We've been working on this for many years and have developed programs in each of these areas of impact to try and reduce the emissions from our milk supply chain."
To address environmental issues and help employees achieve the company's environmental goals, including CO2 reduction, Stonyfield Farm set up Mission Action Program (MAP) teams in December of 2006. Director of Logistics Ryan Boccelli was chosen to head up a MAP team that would set goals for cutting carbon dioxide emissions in finished-goods transportation. The team included representatives from marketing, sales, and natural resources as well as from supply chain functions.
The transportation MAP covers shipments from the main plant and distribution center (DC) in Londonderry, where about 99 percent of the company's outbound volume originates. It also includes two co-packers, which produce items for Stonyfield and ship them to the Londonderry DC for nationwide distribution.
The team determined that the goal for the program's first year should be to establish an accurate baseline for greenhouse gas emissions generated by outbound transportation from Londonderry to customers throughout the United States. At this point, the transportation MAP team involved Miami-based Ryder Logistics, which operates a dedicated fleet for Stonyfield Farm and manages the 30 for-hire motor carriers it also uses. (The dedicated fleet carries about 30 percent of outbound shipments while for-hire carriers handle the rest.) Ryder maintained a database of the yogurt maker's shipments by region and by customer — data that would prove to be very helpful in mapping carbon emissions.
To calculate its emissions baseline, Stonyfield Farm used the "FLEET" (Freight Logistics Environmental and Energy Tracking) performance model developed by the U.S. Environmental Protection Agency (EPA). The model assumes that carrying a product one mile by truck or rail emits 1,847.5 grams of carbon dioxide. By multiplying that figure by the number of miles that trucks traveled to deliver its products to customers in the fourth quarter of 2006, Stonyfield Farm developed a baseline number of tons of carbon dioxide emitted in the transportation of finished goods.
The transportation MAP team is striving to meet the goal of a 40-percent reduction in the company's total annual carbon emissions by 2014. But rather than think solely in terms of absolute tons, it has been focusing on the amount of carbon dioxide generated per delivered ton of product. (See Figure 1.) By using that metric, Boccelli said, Stonyfield Farm can compare the effect on carbon emissions by customer and by region, regardless of delivery frequency. "If we reduce the amount of CO2 per ton delivered, then the absolute tonnage [of greenhouse gases] should fall even if the volume stays constant."
First steps yield big results
Once it had that emissions baseline, Boccelli's team identified ways to improve equipment utilization and reduce mileage, and hence Stonyfield Farm's carbon footprint. As a first step, the team decided to consolidate less-than-truckload (LTL) shipments into full truckloads. To promote truckload delivery, the yogurt maker established order minimums for customers and began requiring 48 hours' advance notice of order revisions. It also undertook route optimization based on reports it received from Ryder. As a result, the company was able to eliminate more than four million miles and some 2,500 truck trips from 2006 to 2007, reducing its CO2 per ton delivered by about 40 percent. Today, the only place Stonyfield Farm still ships LTL is New York City, because it has not yet found a suitable carrier to deliver multi-stop truckloads in that market.
In 2008, Boccelli's MAP team looked for opportunities to further reduce its transportation-related greenhouse gas emissions. Stonyfield Farm began including environmental considerations in its performancemeasurement scorecards for motor carriers. It also encouraged its carriers to participate in the EPA's SmartWay Program, which works with carriers and shippers to improve air quality and reduce carbon emissions. And the shipper inserted stipulations that motor carriers use new, lower-emission equipment into any new transportation contracts it signed.
Toward the end of the year, Stonyfield Farm conducted a network analysis that examined its distribution patterns, inventory deployment, and customer locations with an eye toward reducing the number of miles traveled during deliveries. Analysts looked at scenarios that included adding new plants and distribution centers to shorten lengthy, nationwide routes.
Although Stonyfield Farm has not yet made any changes to its distribution network, the exercise did identify other steps it could take to reduce its carbon footprint. For example, the analysis suggested that the yogurt maker could —as Boccelli says —"think outside the truck" and ship by rail. In January of 2009, the company began using Railex, a weekly refrigerated railcar service for food products, to move orders to the Pacific Northwest. One slight drawback is that the company needs an additional day's notice to prepare rail shipments, Boccelli noted. Still, the service has been successful enough from both an environmental and a cost standpoint that Stonyfield plans to use Railex to deliver product to customers in California, Texas, and Florida by 2012.
Currently the shipper is working with Ryder to upgrade the tractor and trailer equipment in its dedicated fleet to "greener" models. At this writing, the third-party logistics company had replaced three of the four tractors and four of the six refrigerated trailers in the small fleet. The new tractors have on-board computers that monitor drivers' compliance with curbs on engine idling and with the company's 63- miles-per-hour speed limit. The new units also come with such enhancements as special tires and directdrive transmission for better fuel economy. The fleet is now averaging 6.3 miles per gallon, a big jump from the 5.25 miles per gallon it achieved in the past. As a result of purchasing new equipment, the dedicated fleet has cut its carbon emissions by 10.4 percent.
Ambitious goals
The transportation MAP team has achieved notable results in a short time. Its efforts have contributed to Stonyfield Farm's receiving several environmental awards, including the U.S. EPA's Clean Air Excellence Award, the EPA and U.S. Department of Energy's Green Power Leadership Award, and designation as an EPA SmartWay Transport Shipper, including winning a SmartWay Excellence Award. Yet Boccelli and his colleagues aren't ready to sit back and simply enjoy their achievements. In fact, the team members have set ambitious goals for reducing greenhouse gas emissions even further. They aim to cut emissions per unit of yogurt delivered (compared to the 2006 baseline) by 50 percent by 2010 and 75 percent by 2015. They also have set a goal of cutting absolute annual CO2 emissions by 40 percent off the 2006 baseline by 2014. To realize those goals, Boccelli said, Stonyfield Farm will expand its use of rail service and will have to consider realigning some of its production sites and distribution centers. "The only way that we'll get to our targets is through plant and DC optimization," he said.
Boccelli remains confident that his team will meet with success, in large part because he has a determined crew and the program enjoys support from Stonyfield Farm's top executives. "Two years ago, we didn't think we could reach [the initial] goals," he said. "My team has not failed yet. And we have a leadership team that's willing to listen if we have to do something radical."
Just 29% of supply chain organizations have the competitive characteristics they’ll need for future readiness, according to a Gartner survey released Tuesday. The survey focused on how organizations are preparing for future challenges and to keep their supply chains competitive.
Gartner surveyed 579 supply chain practitioners to determine the capabilities needed to manage the “future drivers of influence” on supply chains, which include artificial intelligence (AI) achievement and the ability to navigate new trade policies. According to the survey, the five competitive characteristics are: agility, resilience, regionalization, integrated ecosystems, and integrated enterprise strategy.
The survey analysis identified “leaders” among the respondents as supply chain organizations that have already developed at least three of the five competitive characteristics necessary to address the top five drivers of supply chain’s future.
Less than a third have met that threshold.
“Leaders shared a commitment to preparation through long-term, deliberate strategies, while non-leaders were more often focused on short-term priorities,” Pierfrancesco Manenti, vice president analyst in Gartner’s Supply Chain practice, said in a statement announcing the survey results.
“Most leaders have yet to invest in the most advanced technologies (e.g. real-time visibility, digital supply chain twin), but plan to do so in the next three-to-five years,” Manenti also said in the statement. “Leaders see technology as an enabler to their overall business strategies, while non-leaders more often invest in technology first, without having fully established their foundational capabilities.”
As part of the survey, respondents were asked to identify the future drivers of influence on supply chain performance over the next three to five years. The top five drivers are: achievement capability of AI (74%); the amount of new ESG regulations and trade policies being released (67%); geopolitical fight/transition for power (65%); control over data (62%); and talent scarcity (59%).
The analysis also identified four unique profiles of supply chain organizations, based on what their leaders deem as the most crucial capabilities for empowering their organizations over the next three to five years.
First, 54% of retailers are looking for ways to increase their financial recovery from returns. That’s because the cost to return a purchase averages 27% of the purchase price, which erases as much as 50% of the sales margin. But consumers have their own interests in mind: 76% of shoppers admit they’ve embellished or exaggerated the return reason to avoid a fee, a 39% increase from 2023 to 204.
Second, return experiences matter to consumers. A whopping 80% of shoppers stopped shopping at a retailer because of changes to the return policy—a 34% increase YoY.
Third, returns fraud and abuse is top-of-mind-for retailers, with wardrobing rising 38% in 2024. In fact, over two thirds (69%) of shoppers admit to wardrobing, which is the practice of buying an item for a specific reason or event and returning it after use. Shoppers also practice bracketing, or purchasing an item in a variety of colors or sizes and then returning all the unwanted options.
Fourth, returns come with a steep cost in terms of sustainability, with returns amounting to 8.4 billion pounds of landfill waste in 2023 alone.
“As returns have become an integral part of the shopper experience, retailers must balance meeting sky-high expectations with rising costs, environmental impact, and fraudulent behaviors,” Amena Ali, CEO of Optoro, said in the firm’s “2024 Returns Unwrapped” report. “By understanding shoppers’ behaviors and preferences around returns, retailers can create returns experiences that embrace their needs while driving deeper loyalty and protecting their bottom line.”
Facing an evolving supply chain landscape in 2025, companies are being forced to rethink their distribution strategies to cope with challenges like rising cost pressures, persistent labor shortages, and the complexities of managing SKU proliferation.
1. Optimize labor productivity and costs. Forward-thinking businesses are leveraging technology to get more done with fewer resources through approaches like slotting optimization, automation and robotics, and inventory visibility.
2. Maximize capacity with smart solutions. With e-commerce volumes rising, facilities need to handle more SKUs and orders without expanding their physical footprint. That can be achieved through high-density storage and dynamic throughput.
3. Streamline returns management. Returns are a growing challenge, thanks to the continued growth of e-commerce and the consumer practice of bracketing. Businesses can handle that with smarter reverse logistics processes like automated returns processing and reverse logistics visibility.
4. Accelerate order fulfillment with robotics. Robotic solutions are transforming the way orders are fulfilled, helping businesses meet customer expectations faster and more accurately than ever before by using autonomous mobile robots (AMRs and robotic picking.
5. Enhance end-of-line packaging. The final step in the supply chain is often the most visible to customers. So optimizing packaging processes can reduce costs, improve efficiency, and support sustainability goals through automated packaging systems and sustainability initiatives.
That clash has come as retailers have been hustling to adjust to pandemic swings like a renewed focus on e-commerce, then swiftly reimagining store experiences as foot traffic returned. But even as the dust settles from those changes, retailers are now facing renewed questions about how best to define their omnichannel strategy in a world where customers have increasing power and information.
The answer may come from a five-part strategy using integrated components to fortify omnichannel retail, EY said. The approach can unlock value and customer trust through great experiences, but only when implemented cohesively, not individually, EY warns.
The steps include:
1. Functional integration: Is your operating model and data infrastructure siloed between e-commerce and physical stores, or have you developed a cohesive unit centered around delivering seamless customer experience?
2. Customer insights: With consumer centricity at the heart of operations, are you analyzing all touch points to build a holistic view of preferences, behaviors, and buying patterns?
3. Next-generation inventory: Given the right customer insights, how are you utilizing advanced analytics to ensure inventory is optimized to meet demand precisely where and when it’s needed?
4. Distribution partnerships: Having ensured your customers find what they want where they want it, how are your distribution strategies adapting to deliver these choices to them swiftly and efficiently?
5. Real estate strategy: How is your real estate strategy interconnected with insights, inventory and distribution to enhance experience and maximize your footprint?
When approached cohesively, these efforts all build toward one overarching differentiator for retailers: a better customer experience that reaches from brand engagement and order placement through delivery and return, the EY study said. Amid continued volatility and an economy driven by complex customer demands, the retailers best set up to win are those that are striving to gain real-time visibility into stock levels, offer flexible fulfillment options and modernize merchandising through personalized and dynamic customer experiences.
Geopolitical rivalries, alliances, and aspirations are rewiring the global economy—and the imposition of new tariffs on foreign imports by the U.S. will accelerate that process, according to an analysis by Boston Consulting Group (BCG).
Without a broad increase in tariffs, world trade in goods will keep growing at an average of 2.9% annually for the next eight years, the firm forecasts in its report, “Great Powers, Geopolitics, and the Future of Trade.” But the routes goods travel will change markedly as North America reduces its dependence on China and China builds up its links with the Global South, which is cementing its power in the global trade map.
“Global trade is set to top $29 trillion by 2033, but the routes these goods will travel is changing at a remarkable pace,” Aparna Bharadwaj, managing director and partner at BCG, said in a release. “Trade lanes were already shifting from historical patterns and looming US tariffs will accelerate this. Navigating these new dynamics will be critical for any global business.”
To understand those changes, BCG modeled the direct impact of the 60/25/20 scenario (60% tariff on Chinese goods, a 25% on goods from Canada and Mexico, and a 20% on imports from all other countries). The results show that the tariffs would add $640 billion to the cost of importing goods from the top ten U.S. import nations, based on 2023 levels, unless alternative sources or suppliers are found.
In terms of product categories imported by the U.S., the greatest impact would be on imported auto parts and automotive vehicles, which would primarily affect trade with Mexico, the EU, and Japan. Consumer electronics, electrical machinery, and fashion goods would be most affected by higher tariffs on Chinese goods. Specifically, the report forecasts that a 60% tariff rate would add $61 billion to cost of importing consumer electronics products from China into the U.S.