Philip J. Palin is the author of Out of the Whirlwind: Supply and Demand after Hurricane Maria and many other publications. After a career in international and online education, entrepreneurship, and consulting, since 2008 Phil has worked to advance supply chain resilience. The son and grandson of grocers, Palin is especially focused on maintaining flows of water, food, pharmaceuticals, medical goods, and fuel in catastrophic contexts.
Author's Note: The thoughts below are my personal opinion and do not reflect the policy or guidance of any organization with which I am affiliated or have been affiliated with in the past.
As the number of confirmed cases of the novel coronavirus (or COVID-19) increase in the United States, many organizations have canceled large events, local and state governments have announced mandatory school closures, and workplace, travel, and other restrictions are being considered. What effect could these closures have on supply chains and the nation's recovery from the outbreak?
The following are likely outcomes based on work that I have done since 2008 to advance supply chain resilience.
Event cancellations
In my judgment, prohibiting large public and private events should have no systemic impact on demand and supply networks.
Such actions obviously will have economic effects that will accumulate over time, and these effects will—over time—be reflected in marginally reduced consumer demand. But given what we are seeing out of China, implementation of this restriction could reduce virus transmission over the next few critical weeks while presenting almost no risk to the integrity and velocity of supply chains. If our experience—and especially event calendar—is similar to China's, demand and supply networks will barely notice the absence of large events. But virus transmission will be impeded.
Mandatory workplace and school shutdowns
I take a more nuanced view, however, of mandatory shutdowns of workplaces and schools. In these cases, I perceive supply chain effects will depend on the size of the "containment zone" and whether or not schools are involved. Here are three angles of engagement:
When possible, government mandated shutdowns should be "precision targeted." If mandatory shutdowns are implemented in a precision-targeted way—involving areas of less than 9 square miles, for example—then demand and supply networks can adapt. While the containment zone might experience confusion, delay, and other complications in regard to getting needed goods and services, the overall network will not be systemically impacted. The network can probably adapt to several such precision-targeted containment zones. But at some difficult-to-predict point, if network fragmentation continues, it will impede so many nodes and links in the supply chain that the flow of goods and services will stop.
Government-mandated, wide-area, simultaneous workplace shutdowns will threaten every aspect of continued supply chain operations. The more expansive the geographic scope of simultaneous shutdowns, the more threatening they will be to continued network flow. Mandatory workplace closures—even those that try to explicitly exclude healthcare and grocery supply chains—will quickly and seriously undermine the capacity of all supply chains, many workers in essential sectors will choose not to work or find it not possible to work (see below). Consumers will respond to this threat signal by increasing their already unsustainable pull on many products and services. Where consumer demand is highest, the effects will be worst.
Wide-area, simultaneous closure of schools will substantially reduce supply chain capacity, generate widespread shortages of many products, and seriously complicate and delay recovery. Given workforce characteristics in the United States—especially in the food and healthcare sectors—school closures amplify all the problems involved in workplace closures.
If schools close, parents will need to stay home with school-age children and will be unable to come into work. Meanwhile workers without children will feel increasingly at-risk. Workplace absences will increase across crucial supply chains including health care and grocery. This in turn will dramatically curtail flow capacity. I have already heard from trucking companies saying they are not confident that truckers will deliver into areas where schools are closed. Even getting drivers to deliver to the edge of such areas may require confidence-building measures.
The circulation of this particular virus among school-age children and most individuals under age 60 seems to be much less consequential than for other demographic groups. This has potentially important implications for the risk-assessment behind school closures. It is true that prior pandemics have generated persuasive evidence that early school closures saved lives. In these prior pandemics, however, children were both vectors and, especially, victims of the disease.
For reasons not yet understood, in this pandemic morbidity and mortality rates among those under 10-years-old is scant and even up to age 40 there is little evidence of deadly risk to populations-at-large. In the most in-depth study so-far undertaken, 0.9% of patients presenting for hospital care were younger than 15 years of age. In another more wide-ranging study, of 12,000 confirmed cases involving patients under age 40, 26 died. The World Health Organization reports: "As this is a new virus, we are still learning about how it affects children. We know it is possible for people of any age to be infected with the virus, but so far there are relatively few cases of COVID-19 reported among children."
Indeed, guidance from the World Health Organization, UNICEF, and others recommends: "Instead of keeping children out of school, teach them good hand and respiratory hygiene practices for school and elsewhere, like frequent handwashing... covering a cough or sneeze with a flexed elbow or tissue, then throwing away the tissue into a closed bin, and not touching their eyes, mouths or noses if they haven't properly washed their hands."
The government of the United Kingdom has, as a matter of explicit policy, decided to keep schools open. Expert guidance and support are being made available for this purpose. On March 12, Prime Minister Boris Johnson said, "We are not—repeat not—closing schools now. The scientific advice is it will do more harm than good at this time, but of course we're keeping an open view and may change this as the disease spreads. Schools should only close if they are specifically told to do so." It is unclear if scientific advice can survive—much less assuage—public anxieties.
React, but don't overreact
I am not recommending that we ignore calls for social distancing and other public health good practices. Social distancing will save lives. Reducing human interaction over the next two to three weeks in particular will save lives. When we are face-to-face, we should maintain a distance of at least six feet. We should not shake hands. We should wash our hands often. We should avoid behavior that can transfer the virus to our nose and mouth. This is a serious disease, especially for those over 60 years old. For people over age 60 (like me), the risk rapidly increases then spikes, especially for those with pre-existing conditions. There are good reasons to limit human interactions.
That said, as we consider moving beyond enhanced population hygiene, voluntary workplace closures, and banning large events, we must realize that mandatory shutdowns will have secondary and tertiary impacts that will constrain delivery of essential services to the population. Indiscriminate, inflexible, simultaneous, wide-area shutdowns will also have impacts on human health. As usual, the most vulnerable are likely to be those most hurt.
It is my judgment that implementation of simultaneous, wide-area shutdowns across China were necessary in Wuhan city, Hubei Province, and perhaps parts of three other provinces. In these places, the transmission rate had exploded before anyone was seriously looking. The demand and supply networks needed to be taken down, so that COVID-19 could not exploit them.
By contrast, in Shanghai (which has a population of 27 million people), there have been 344 confirmed cases and three deaths. There the network's shutdown caused more human morbidity and mortality than the virus itself. Then, of course, there are economic consequences. There is evidence that the network disruption and fear caused by simultaneous, wide-area, shutdowns across China has seriously exacerbated and delayed recovery.
This is a profoundly uncertain situation. We are facing—and will face—recurring shocks and sustained stress for the next six to eight weeks, potentially longer depending on what we do in response to these unfolding shocks and stress.
In January, I began raising concerns and then alarms. We were too slow to seriously engage the emerging problem. Now I am convinced fear and overreaction are making a difficult situation worse. We are seeking certainty where there is no certainty. This is distracting us from realities that should be well-known.
We know how people are fed today and can be fed tomorrow. We ought not bite the hand that feeds us (especially in these uncertain times). We know how water is delivered. We ought not dam the channels. We know much more. We should avoid undoing the systems that serve us so well.
We do not understand COVID-19. But evidence suggests reasonable human hygiene, social distancing, and traditional epidemiological practice can be effective in slowing transmission. We should absolutely anticipate a surge in healthcare demand and do everything we can to mitigate and support that surge. Especially for those of us over 60, avoid crowds and follow good practice guidelines. If you are over 80 and/or have a preexisting condition, please self-isolate now. But along the way, let's avoid killing the networks on which all of us depend.
Editor's Note:Palin also wrote "Seven steps to counter catastrophe" which appeared in the Q1 2020 issue of Supply Chain Quarterly.
ReposiTrak, a global food traceability network operator, will partner with Upshop, a provider of store operations technology for food retailers, to create an end-to-end grocery traceability solution that reaches from the supply chain to the retail store, the firms said today.
The partnership creates a data connection between suppliers and the retail store. It works by integrating Salt Lake City-based ReposiTrak’s network of thousands of suppliers and their traceability shipment data with Austin, Texas-based Upshop’s network of more than 450 retailers and their retail stores.
That accomplishment is important because it will allow food sector trading partners to meet the U.S. FDA’s Food Safety Modernization Act Section 204d (FSMA 204) requirements that they must create and store complete traceability records for certain foods.
And according to ReposiTrak and Upshop, the traceability solution may also unlock potential business benefits. It could do that by creating margin and growth opportunities in stores by connecting supply chain data with store data, thus allowing users to optimize inventory, labor, and customer experience management automation.
"Traceability requires data from the supply chain and – importantly – confirmation at the retail store that the proper and accurate lot code data from each shipment has been captured when the product is received. The missing piece for us has been the supply chain data. ReposiTrak is the leader in capturing and managing supply chain data, starting at the suppliers. Together, we can deliver a single, comprehensive traceability solution," Mark Hawthorne, chief innovation and strategy officer at Upshop, said in a release.
"Once the data is flowing the benefits are compounding. Traceability data can be used to improve food safety, reduce invoice discrepancies, and identify ways to reduce waste and improve efficiencies throughout the store,” Hawthorne said.
Under FSMA 204, retailers are required by law to track Key Data Elements (KDEs) to the store-level for every shipment containing high-risk food items from the Food Traceability List (FTL). ReposiTrak and Upshop say that major industry retailers have made public commitments to traceability, announcing programs that require more traceability data for all food product on a faster timeline. The efforts of those retailers have activated the industry, motivating others to institute traceability programs now, ahead of the FDA’s enforcement deadline of January 20, 2026.
Inclusive procurement practices can fuel economic growth and create jobs worldwide through increased partnerships with small and diverse suppliers, according to a study from the Illinois firm Supplier.io.
The firm’s “2024 Supplier Diversity Economic Impact Report” found that $168 billion spent directly with those suppliers generated a total economic impact of $303 billion. That analysis can help supplier diversity managers and chief procurement officers implement programs that grow diversity spend, improve supply chain competitiveness, and increase brand value, the firm said.
The companies featured in Supplier.io’s report collectively supported more than 710,000 direct jobs and contributed $60 billion in direct wages through their investments in small and diverse suppliers. According to the analysis, those purchases created a ripple effect, supporting over 1.4 million jobs and driving $105 billion in total income when factoring in direct, indirect, and induced economic impacts.
“At Supplier.io, we believe that empowering businesses with advanced supplier intelligence not only enhances their operational resilience but also significantly mitigates risks,” Aylin Basom, CEO of Supplier.io, said in a release. “Our platform provides critical insights that drive efficiency and innovation, enabling companies to find and invest in small and diverse suppliers. This approach helps build stronger, more reliable supply chains.”
Logistics industry growth slowed in December due to a seasonal wind-down of inventory and following one of the busiest holiday shopping seasons on record, according to the latest Logistics Managers’ Index (LMI) report, released this week.
The monthly LMI was 57.3 in December, down more than a percentage point from November’s reading of 58.4. Despite the slowdown, economic activity across the industry continued to expand, as an LMI reading above 50 indicates growth and a reading below 50 indicates contraction.
The LMI researchers said the monthly conditions were largely due to seasonal drawdowns in inventory levels—and the associated costs of holding them—at the retail level. The LMI’s Inventory Levels index registered 50, falling from 56.1 in November. That reduction also affected warehousing capacity, which slowed but remained in expansion mode: The LMI’s warehousing capacity index fell 7 points to a reading of 61.6.
December’s results reflect a continued trend toward more typical industry growth patterns following recent years of volatility—and they point to a successful peak holiday season as well.
“Retailers were clearly correct in their bet to stock [up] on goods ahead of the holiday season,” the LMI researchers wrote in their monthly report. “Holiday sales from November until Christmas Eve were up 3.8% year-over-year according to Mastercard. This was largely driven by a 6.7% increase in e-commerce sales, although in-person spending was up 2.9% as well.”
And those results came during a compressed peak shopping cycle.
“The increase in spending came despite the shorter holiday season due to the late Thanksgiving,” the researchers also wrote, citing National Retail Federation (NRF) estimates that U.S. shoppers spent just short of a trillion dollars in November and December, making it the busiest holiday season of all time.
The LMI is a monthly survey of logistics managers from across the country. It tracks industry growth overall and across eight areas: inventory levels and costs; warehousing capacity, utilization, and prices; and transportation capacity, utilization, and prices. The report is released monthly by researchers from Arizona State University, Colorado State University, Rochester Institute of Technology, Rutgers University, and the University of Nevada, Reno, in conjunction with the Council of Supply Chain Management Professionals (CSCMP).
As U.S. small and medium-sized enterprises (SMEs) face an uncertain business landscape in 2025, a substantial majority (67%) expect positive growth in the new year compared to 2024, according to a survey from DHL.
However, the survey also showed that businesses could face a rocky road to reach that goal, as they navigate a complex environment of regulatory/policy shifts and global market volatility. Both those issues were cited as top challenges by 36% of respondents, followed by staffing/talent retention (11%) and digital threats and cyber attacks (2%).
Against that backdrop, SMEs said that the biggest opportunity for growth in 2025 lies in expanding into new markets (40%), followed by economic improvements (31%) and implementing new technologies (14%).
As the U.S. prepares for a broad shift in political leadership in Washington after a contentious election, the SMEs in DHL’s survey were likely split evenly on their opinion about the impact of regulatory and policy changes. A plurality of 40% were on the fence (uncertain, still evaluating), followed by 24% who believe regulatory changes could negatively impact growth, 20% who see these changes as having a positive impact, and 16% predicting no impact on growth at all.
That uncertainty also triggered a split when respondents were asked how they planned to adjust their strategy in 2025 in response to changes in the policy or regulatory landscape. The largest portion (38%) of SMEs said they remained uncertain or still evaluating, followed by 30% who will make minor adjustments, 19% will maintain their current approach, and 13% who were willing to significantly adjust their approach.
Specifically, the two sides remain at odds over provisions related to the deployment of semi-automated technologies like rail-mounted gantry cranes, according to an analysis by the Kansas-based 3PL Noatum Logistics. The ILA has strongly opposed further automation, arguing it threatens dockworker protections, while the USMX contends that automation enhances productivity and can create long-term opportunities for labor.
In fact, U.S. importers are already taking action to prevent the impact of such a strike, “pulling forward” their container shipments by rushing imports to earlier dates on the calendar, according to analysis by supply chain visibility provider Project44. That strategy can help companies to build enough safety stock to dampen the damage of events like the strike and like the steep tariffs being threatened by the incoming Trump administration.
Likewise, some ocean carriers have already instituted January surcharges in pre-emption of possible labor action, which could support inbound ocean rates if a strike occurs, according to freight market analysts with TD Cowen. In the meantime, the outcome of the new negotiations are seen with “significant uncertainty,” due to the contentious history of the discussion and to the timing of the talks that overlap with a transition between two White House regimes, analysts said.