As these words are written in early July, the full extent of the impact of the coronavirus on the economy in general and on the rail industry in particular may be starting to come into focus. Carload volume appears to have bottomed out in mid-May, with total North American carloads down by almost 30% from the prior year. In the subsequent weeks, volume has sequentially improved and the year-over-year deficit has contracted, although it remained most recently at over 20%.
The damage has been almost universal across all commodities. For the second quarter, overall carloads (excluding intermodal) showed a year-over-year deficit of more than 23%, with 19 of the 20 major commodity groups notching losses (only farm products excluding grain showed a gain). Most noteworthy was the near disappearance of motor vehicles and equipment shipments, which at one point were down a staggering 80% due to the almost total shutdown of the continent’s automobile assembly plants. Also significant was a decline in coal shipments of more than 35%—this on top of years of previous declines.
That carloads are down sharply is hardly surprising, given that the economy has been placed in the equivalent of a medically induced coma. In truth, there is little if anything that the rail industry can do in the near term. In time, the pandemic-affected volumes will return, although it appears likely that some long-term damage has been done. For instance, shipments of crude-by-rail and frac sand have been decimated by the turmoil in the energy markets. Shipments of petroleum products and crushed stone, sand, and gravel were down 30% and 26% respectively versus the prior year in the second quarter. With the damage done to the fracking sector, will all these carloads return?
Continuing the decline
The situation is compounded by the fact that carload volumes were in decline even before the pandemic began to wreak its damage. Total North American carloads declined by 3.8% in 2019, with only three of 20 commodity groups registering year-over-year gains (nonmetallic minerals, petroleum products, and “other commodities”). Things looked no better in the first quarter of this year, with total carload volume off by 4.4% versus 2019 Q1.
Some of the lost volume was due to secular changes over which the railroad industry had no control. Chief among these casualties was the coal sector, which has continued its long-term decline, due in large part to economic pressures from competitive energy sources such as inexpensive natural gas and rapidly improving renewables. No matter what the current administration does with regard to reducing environmental regulations, these economic pressures will continue to drive coal down further, and therefore the rail industry cannot count on a dramatic resurgence even when the economy does come back to life.
Setting aside such secular issues, it now seems clear that much of the remaining pre-pandemic volume loss was due to the widespread adoption of the “Precision Scheduled Railroading” (PSR) mantra by the industry. This philosophy has resulted in a streamlined railroad network moving only those carloads that are most well-suited to the railroads’ operating needs, while at the same time, rail rates have continued to increase at above-inflation levels. The result has been a sloughing off of volume that is too intricate, troublesome, or otherwise demanding of rail resources. Profitability has hit record levels, even as volume has continued to decay.
PSR adherents have maintained that the lost volume was an inescapable “Act 1” of the story, which would permit the railroads to achieve highly reliable and efficient operations (hence the presence of the word “precision” in PSR). This would be followed by “Act 2,” which would see volume being won back from trucks as the railroad carload service product improved. No doubt, if this was going to happen in 2020, the pandemic has put an end to such hopes, at least for the moment. But in reality, even prior to the pandemic, there was no sign of the markets turning in the railroads’ favor.
Intermodal on the front lines
If volume is to be lured back to the rail, certainly the front line of the battle is intermodal. Unfortunately, the pandemic has not spared the sector. Per the Association of American Railroading, intermodal originations through mid-year were down over 9.8% year-to-date and 11.9% year-over-year in the second quarter. Intermodal movements of international (ISO) containers were hit early, as COVID-19 first disrupted the Chinese economy, and with it, the normal flow of goods into North America, upon which intermodal heavily depends. Then, just as China began to regain its economic stride, the U.S.’s lockdowns knocked the pins out from under domestic demand. Volume hit a low in mid-April with a deficit versus prior year of over 18% before beginning to recover.
But, as with carload, intermodal’s issues predated the pandemic. After many years of consistent growth, overall intermodal revenue loads declined 4.1% in 2019, according to the Intermodal Association of North America (IANA),even though the economy and truck freight demand were growing. Intermodal’s share of the U.S. long-haul freight market peaked in 2018 Q2 at 12.7% of the dry van and reefer truckloads moving 500 miles or more. Since then, share has dropped sharply for seven straight quarters down to 10.7% in 2020 Q1. (See Figure 1.) This is an unprecedented event.
[Figure1] Market share of long haul dry van/reefer freight Enlarge this image
The PSR revolution has brought major change to the intermodal landscape. In the interest of streamlining and simplifying operations, secondary lanes have been eliminated. Direct rail movements through interchange locations such as Chicago have been axed. Thus, more containers are now being grounded when they reach Chicago to be moved via rubber tires across town. A good percentage of these never regain the rail but rather proceed directly to their destination via the highway. Increasing pressure is being brought to bear to convert the remaining trailer-on-flat-car business to container, again in the interest of increasing capacity and eliminating complexity. The results have been mixed, with some volume converting over but some going back to the highway.
Meanwhile, as trucking rates have softened due to an abundance of capacity, intermodal rates have not followed suit. Intermodal pricing managers have chosen to maintain margins at the expense of volume. This has been particularly true in the case of the rail-owned domestic container fleet, which has suffered volume declines that substantially exceeded those seen by the private intermodal fleets.
In summary, the second chapter of the PSR revolution, that of volume gains and increasing share, remains as yet unfulfilled. Whether and when the industry will turn the page to this new golden era remains an open question.
Businesses are cautiously optimistic as peak holiday shipping season draws near, with many anticipating year-over-year sales increases as they continue to battle challenging supply chain conditions.
That’s according to the DHL 2024 Peak Season Shipping Survey, released today by express shipping service provider DHL Express U.S. The company surveyed small and medium-sized enterprises (SMEs) to gauge their holiday business outlook compared to last year and found that a mix of optimism and “strategic caution” prevail ahead of this year’s peak.
Nearly half (48%) of the SMEs surveyed said they expect higher holiday sales compared to 2023, while 44% said they expect sales to remain on par with last year, and just 8% said they foresee a decline. Respondents said the main challenges to hitting those goals are supply chain problems (35%), inflation and fluctuating consumer demand (34%), staffing (16%), and inventory challenges (14%).
But respondents said they have strategies in place to tackle those issues. Many said they began preparing for holiday season earlier this year—with 45% saying they started planning in Q2 or earlier, up from 39% last year. Other strategies include expanding into international markets (35%) and leveraging holiday discounts (32%).
Sixty percent of respondents said they will prioritize personalized customer service as a way to enhance customer interactions and loyalty this year. Still others said they will invest in enhanced web and mobile experiences (23%) and eco-friendly practices (13%) to draw customers this holiday season.
The practice consists of 5,000 professionals from Accenture and from Avanade—the consulting firm’s joint venture with Microsoft. They will be supported by Microsoft product specialists who will work closely with the Accenture Center for Advanced AI. Together, that group will collaborate on AI and Copilot agent templates, extensions, plugins, and connectors to help organizations leverage their data and gen AI to reduce costs, improve efficiencies and drive growth, they said on Thursday.
Accenture and Avanade say they have already developed some AI tools for these applications. For example, a supplier discovery and risk agent can deliver real-time market insights, agile supply chain responses, and better vendor selection, which could result in up to 15% cost savings. And a procure-to-pay agent could improve efficiency by up to 40% and enhance vendor relations and satisfaction by addressing urgent payment requirements and avoiding disruptions of key services
Likewise, they have also built solutions for clients using Microsoft 365 Copilot technology. For example, they have created Copilots for a variety of industries and functions including finance, manufacturing, supply chain, retail, and consumer goods and healthcare.
Another part of the new practice will be educating clients how to use the technology, using an “Azure Generative AI Engineer Nanodegree program” to teach users how to design, build, and operationalize AI-driven applications on Azure, Microsoft’s cloud computing platform. The online classes will teach learners how to use AI models to solve real-world problems through automation, data insights, and generative AI solutions, the firms said.
“We are pleased to deepen our collaboration with Accenture to help our mutual customers develop AI-first business processes responsibly and securely, while helping them drive market differentiation,” Judson Althoff, executive vice president and chief commercial officer at Microsoft, said in a release. “By bringing together Copilots and human ambition, paired with the autonomous capabilities of an agent, we can accelerate AI transformation for organizations across industries and help them realize successful business outcomes through pragmatic innovation.”
Census data showed that overall retail sales in October were up 0.4% seasonally adjusted month over month and up 2.8% unadjusted year over year. That compared with increases of 0.8% month over month and 2% year over year in September.
October’s core retail sales as defined by NRF — based on the Census data but excluding automobile dealers, gasoline stations and restaurants — were unchanged seasonally adjusted month over month but up 5.4% unadjusted year over year.
Core sales were up 3.5% year over year for the first 10 months of the year, in line with NRF’s forecast for 2024 retail sales to grow between 2.5% and 3.5% over 2023. NRF is forecasting that 2024 holiday sales during November and December will also increase between 2.5% and 3.5% over the same time last year.
“October’s pickup in retail sales shows a healthy pace of spending as many consumers got an early start on holiday shopping,” NRF Chief Economist Jack Kleinhenz said in a release. “October sales were a good early step forward into the holiday shopping season, which is now fully underway. Falling energy prices have likely provided extra dollars for household spending on retail merchandise.”
Despite that positive trend, market watchers cautioned that retailers still need to offer competitive value propositions and customer experience in order to succeed in the holiday season. “The American consumer has been more resilient than anyone could have expected. But that isn’t a free pass for retailers to under invest in their stores,” Nikki Baird, VP of strategy & product at Aptos, a solutions provider of unified retail technology based out of Alpharetta, Georgia, said in a statement. “They need to make investments in labor, customer experience tech, and digital transformation. It has been too easy to kick the can down the road until you suddenly realize there’s no road left.”
A similar message came from Chip West, a retail and consumer behavior expert at the marketing, packaging, print and supply chain solutions provider RRD. “October’s increase proved to be slightly better than projections and was likely boosted by lower fuel prices. As inflation slowed for a number of months, prices in several categories have stabilized, with some even showing declines, offering further relief to consumers,” West said. “The data also looks to be a positive sign as we kick off the holiday shopping season. Promotions and discounts will play a prominent role in holiday shopping behavior as they are key influencers in consumer’s purchasing decisions.”
Third-party logistics (3PL) providers’ share of large real estate leases across the U.S. rose significantly through the third quarter of 2024 compared to the same time last year, as more retailers and wholesalers have been outsourcing their warehouse and distribution operations to 3PLs, according to a report from real estate firm CBRE.
Specifically, 3PLs’ share of bulk industrial leasing activity—covering leases of 100,000 square feet or more—rose to 34.1% through Q3 of this year from 30.6% through Q3 last year. By raw numbers, 3PLs have accounted for 498 bulk leases so far this year, up by 9% from the 457 at this time last year.
By category, 3PLs’ share of 34.1% ranked above other occupier types such as: general retail and wholesale (26.6), food and beverage (9.0), automobiles, tires, and parts (7.9), manufacturing (6.2), building materials and construction (5.6), e-commerce only (5.6), medical (2.7), and undisclosed (2.3).
On a quarterly basis, bulk leasing by 3PLs has steadily increased this year, reversing the steadily decreasing trend of 2023. CBRE pointed to three main reasons for that resurgence:
Import Flexibility. Labor disruptions, extreme weather patterns, and geopolitical uncertainty have led many companies to diversify their import locations. Using 3PLs allows for more inventory flexibility, a key component to retailer success in times of uncertainty.
Capital Allocation/Preservation. Warehousing and distribution of goods is expensive, draining capital resources for transportation costs, rent, or labor. But outsourcing to 3PLs provides companies with more flexibility to increase or decrease their inventories without any risk of signing their own lease commitments. And using a 3PL also allows companies to switch supply chain costs from capital to operational expenses.
Focus on Core Competency. Outsourcing their logistics operations to 3PLs allows companies to focus on core business competencies that drive revenue, such as product development, sales, and customer service.
Looking into the future, these same trends will continue to drive 3PL warehouse demand, CBRE said. Economic, geopolitical and supply chain uncertainty will remain prevalent in the coming quarters but will not diminish the need to effectively manage inventory levels.
That result came from the company’s “GEP Global Supply Chain Volatility Index,” an indicator tracking demand conditions, shortages, transportation costs, inventories, and backlogs based on a monthly survey of 27,000 businesses. The October index number was -0.39, which was up only slightly from its level of -0.43 in September.
Researchers found a steep rise in slack across North American supply chains due to declining factory activity in the U.S. In fact, purchasing managers at U.S. manufacturers made their strongest cutbacks to buying volumes in nearly a year and a half, indicating that factories in the world's largest economy are preparing for lower production volumes, GEP said.
Elsewhere, suppliers feeding Asia also reported spare capacity in October, albeit to a lesser degree than seen in Western markets. Europe's industrial plight remained a key feature of the data in October, as vendor capacity was significantly underutilized, reflecting a continuation of subdued demand in key manufacturing hubs across the continent.
"We're in a buyers' market. October is the fourth straight month that suppliers worldwide reported spare capacity, with notable contractions in factory demand across North America and Europe, underscoring the challenging outlook for Western manufacturers," Todd Bremer, vice president, GEP, said in a release. "President-elect Trump inherits U.S. manufacturers with plenty of spare capacity while in contrast, China's modest rebound and strong expansion in India demonstrate greater resilience in Asia."