The past five years in ocean container shipping have been interesting times for carriers and shippers alike. Large bankruptcies, driven by inflation-adjusted lows in market rates in 2016, were followed by the expansion of the Panama Canal and a rebalancing of trade flow among the West Coast and East Coast ports. Trade wars took shape soon after resulting in capacity crunches that pushed higher rates and better carrier profitability. Earlier this year, the International Maritime Organization’s (IMO) 2020 regulations to reduce sulfur oxide emissions was at the top of mind in the industry as new fuel standards were adopted.
It was against this backdrop that COVID-19 unexpectedly wreaked havoc on a global scale. Initial concerns were limited to manufacturing capacity in Asia and the potential impact on port and vessel operations. Epidemiologists suggested limited impact on ocean shipping, as the relatively long transit times of the mode limited the possibility of infection due to imported products. What wasn’t anticipated at that time was the massive health and economic impact COVID-19 would have as it spread to Europe and North America.
The historical response to similar reductions in demand has been a crash in pricing. But, as of the beginning of July, rates have maintained multi-year highs. (See Figure 1, which shows the World Container Index for the past two years.) The reason for that reversal has been new discipline on the part of carriers.
When an industry has high fixed costs, like ocean shipping does, there is significant pressure to chase market share. In the past, carriers have focused on filling ships, as the operating cost of adding an incremental container is quite low—in some cases below $100 per container. Carriers have long understood the relationship between supply and demand and have instituted policies like slow steaming that reduced fuel consumption and artificially absorbed capacity (it takes more vessels to operate a slower, but still weekly, service).
But in response to COVID-19, carriers have collectively adopted a new strategy of “blank sailings” and idling a significant portion of their fleet. Blank sailings are cancellations of entire voyages and reflect a change in strategy away from a market-share race to one of margin maximization. For this to work, all the carriers need to be coordinated and so far, they have been. Weekly blank sailings reached over 200 per week in April.1 Alphaliner, a proprietary database for the liner shipping industry, reported that at the end of May 2020, 551 vessels, representing 12% of the total capacity of the industry, were laid up in ports in support of this strategy.2 The logic behind this move is straightforward—by limiting capacity, the market can support higher rates.
Carriers staying afloat
This profit-maximization strategy carried the industry through the second quarter. Maersk, for example, reported lower volumes in the first quarter but was able to maintain profitability in its ocean operations.
The strategy does come at a cost, however. The average daily charter rate in 2019 was around $25,000 per day for an 8,500 TEU (twenty-foot equivalent unit) vessel. This means that an idle fleet could cost the industry over $4 billion over the course of a year. As a result, in June and July, we saw a redeployment of many of those vessels into the market. While carriers have been able to maintain higher rate levels (and several general rate increases in a short period of time), it’s unclear how long the carriers can maintain these elevated rate levels in the face of decreased demand and overcapacity.
Another—perhaps more traditional—survival strategy for the ocean shipping industry is the government bailout. Over $2 billion in government-guaranteed debt has been distributed thus far, with $1.2 billion collected by CMA-CGM, $0.4 billion by Hyundai, and $0.2 billion each by Yang Ming and Evergreen. Other major players, like Maersk, have leveraged their more stable financial position to raise investor-grade debt.
Shippers react
Shippers are also reexamining and revising their supply chain strategies in response to the societal and economic effects of the COVID-19 pandemic. As more consumers become acutely attuned to price concerns, many manufacturers are focusing on increasing the value of their products. At the same time, the pervasiveness of empty supermarket shelves has challenged the perceived benefits of “lean” supply chains. Finally, after being pushed to the back burner for the first half of 2020, supply chain sustainability is reemerging as a core objective for shippers.
Cost has always been a key focus in the world of ocean shipping. Now, with unemployment at staggering levels, value is also becoming increasingly critical to consumer brands. Recently, Alan Jope, the CEO of Unilever told Bloomberg Business Week, “Companies, ourselves included, should be thinking about value propositions and making sure that cash-starved consumers are able to access high-quality products at the lower-cost end of the pricing spectrum. And we’re busy with that.” As a result, international supply chain owners will need to implement an even tighter focus on cost as well. They will certainly need to rethink their network and take advantage of opportunities to shift away from air to ocean and to test for cracks in ocean carriers’ pricing resolve.
Resiliency has emerged as a theme across supply chains. Due to long lead times and service variability in ocean shipping, shippers have traditionally increased resiliency by increasing inventory levels. In response to COVID-19, however, shippers are beginning to look at resiliency differently, as evidenced in a recent Kearney study, “COVID call to action: supply chain resiliency beyond the pandemic.” During the pandemic, shippers struggled through challenges in basic execution and inventory management, and now they are looking at digital transformation as the real solution. In the ocean industry, our clients are developing strategies to partner with carriers and forwarders that are committed to higher service reliability and are investing in new in-transit visibility solutions. These partners will ultimately sync up with planned investments in the shippers’ own planning and execution solutions.
While resiliency is top of mind today, sustainability is on deck. In the transportation industry, cost and sustainable practices often go together, and shippers have found serendipity in ocean’s lower carbon footprint (relative to alternatives) and cost efficiency. Forward-thinking shippers are now exploring (and building) solutions like short sea shipping for the United States, Mexico, and Canada. These solutions are sub-scale today, as shippers are paying higher prices. However, the strategic value of moving volume off the road (for sustainability) and off the rail (for pricing leverage) has these shippers convinced the concept is the right answer for the long term.
Just 29% of supply chain organizations have the competitive characteristics they’ll need for future readiness, according to a Gartner survey released Tuesday. The survey focused on how organizations are preparing for future challenges and to keep their supply chains competitive.
Gartner surveyed 579 supply chain practitioners to determine the capabilities needed to manage the “future drivers of influence” on supply chains, which include artificial intelligence (AI) achievement and the ability to navigate new trade policies. According to the survey, the five competitive characteristics are: agility, resilience, regionalization, integrated ecosystems, and integrated enterprise strategy.
The survey analysis identified “leaders” among the respondents as supply chain organizations that have already developed at least three of the five competitive characteristics necessary to address the top five drivers of supply chain’s future.
Less than a third have met that threshold.
“Leaders shared a commitment to preparation through long-term, deliberate strategies, while non-leaders were more often focused on short-term priorities,” Pierfrancesco Manenti, vice president analyst in Gartner’s Supply Chain practice, said in a statement announcing the survey results.
“Most leaders have yet to invest in the most advanced technologies (e.g. real-time visibility, digital supply chain twin), but plan to do so in the next three-to-five years,” Manenti also said in the statement. “Leaders see technology as an enabler to their overall business strategies, while non-leaders more often invest in technology first, without having fully established their foundational capabilities.”
As part of the survey, respondents were asked to identify the future drivers of influence on supply chain performance over the next three to five years. The top five drivers are: achievement capability of AI (74%); the amount of new ESG regulations and trade policies being released (67%); geopolitical fight/transition for power (65%); control over data (62%); and talent scarcity (59%).
The analysis also identified four unique profiles of supply chain organizations, based on what their leaders deem as the most crucial capabilities for empowering their organizations over the next three to five years.
First, 54% of retailers are looking for ways to increase their financial recovery from returns. That’s because the cost to return a purchase averages 27% of the purchase price, which erases as much as 50% of the sales margin. But consumers have their own interests in mind: 76% of shoppers admit they’ve embellished or exaggerated the return reason to avoid a fee, a 39% increase from 2023 to 204.
Second, return experiences matter to consumers. A whopping 80% of shoppers stopped shopping at a retailer because of changes to the return policy—a 34% increase YoY.
Third, returns fraud and abuse is top-of-mind-for retailers, with wardrobing rising 38% in 2024. In fact, over two thirds (69%) of shoppers admit to wardrobing, which is the practice of buying an item for a specific reason or event and returning it after use. Shoppers also practice bracketing, or purchasing an item in a variety of colors or sizes and then returning all the unwanted options.
Fourth, returns come with a steep cost in terms of sustainability, with returns amounting to 8.4 billion pounds of landfill waste in 2023 alone.
“As returns have become an integral part of the shopper experience, retailers must balance meeting sky-high expectations with rising costs, environmental impact, and fraudulent behaviors,” Amena Ali, CEO of Optoro, said in the firm’s “2024 Returns Unwrapped” report. “By understanding shoppers’ behaviors and preferences around returns, retailers can create returns experiences that embrace their needs while driving deeper loyalty and protecting their bottom line.”
Facing an evolving supply chain landscape in 2025, companies are being forced to rethink their distribution strategies to cope with challenges like rising cost pressures, persistent labor shortages, and the complexities of managing SKU proliferation.
1. Optimize labor productivity and costs. Forward-thinking businesses are leveraging technology to get more done with fewer resources through approaches like slotting optimization, automation and robotics, and inventory visibility.
2. Maximize capacity with smart solutions. With e-commerce volumes rising, facilities need to handle more SKUs and orders without expanding their physical footprint. That can be achieved through high-density storage and dynamic throughput.
3. Streamline returns management. Returns are a growing challenge, thanks to the continued growth of e-commerce and the consumer practice of bracketing. Businesses can handle that with smarter reverse logistics processes like automated returns processing and reverse logistics visibility.
4. Accelerate order fulfillment with robotics. Robotic solutions are transforming the way orders are fulfilled, helping businesses meet customer expectations faster and more accurately than ever before by using autonomous mobile robots (AMRs and robotic picking.
5. Enhance end-of-line packaging. The final step in the supply chain is often the most visible to customers. So optimizing packaging processes can reduce costs, improve efficiency, and support sustainability goals through automated packaging systems and sustainability initiatives.
Geopolitical rivalries, alliances, and aspirations are rewiring the global economy—and the imposition of new tariffs on foreign imports by the U.S. will accelerate that process, according to an analysis by Boston Consulting Group (BCG).
Without a broad increase in tariffs, world trade in goods will keep growing at an average of 2.9% annually for the next eight years, the firm forecasts in its report, “Great Powers, Geopolitics, and the Future of Trade.” But the routes goods travel will change markedly as North America reduces its dependence on China and China builds up its links with the Global South, which is cementing its power in the global trade map.
“Global trade is set to top $29 trillion by 2033, but the routes these goods will travel is changing at a remarkable pace,” Aparna Bharadwaj, managing director and partner at BCG, said in a release. “Trade lanes were already shifting from historical patterns and looming US tariffs will accelerate this. Navigating these new dynamics will be critical for any global business.”
To understand those changes, BCG modeled the direct impact of the 60/25/20 scenario (60% tariff on Chinese goods, a 25% on goods from Canada and Mexico, and a 20% on imports from all other countries). The results show that the tariffs would add $640 billion to the cost of importing goods from the top ten U.S. import nations, based on 2023 levels, unless alternative sources or suppliers are found.
In terms of product categories imported by the U.S., the greatest impact would be on imported auto parts and automotive vehicles, which would primarily affect trade with Mexico, the EU, and Japan. Consumer electronics, electrical machinery, and fashion goods would be most affected by higher tariffs on Chinese goods. Specifically, the report forecasts that a 60% tariff rate would add $61 billion to cost of importing consumer electronics products from China into the U.S.
That strategy is described by RILA President Brian Dodge in a document titled “2025 Retail Public Policy Agenda,” which begins by describing leading retailers as “dynamic and multifaceted businesses that begin on Main Street and stretch across the world to bring high value and affordable consumer goods to American families.”
RILA says its policy priorities support that membership in four ways:
Investing in people. Retail is for everyone; the place for a first job, 2nd chance, third act, or a side hustle – the retail workforce represents the American workforce.
Ensuring a safe, sustainable future. RILA is working with lawmakers to help shape policies that protect our customers and meet expectations regarding environmental concerns.
Leading in the community. Retail is more than a store; we are an integral part of the fabric of our communities.
“As Congress and the Trump administration move forward to adopt policies that reduce regulatory burdens, create economic growth, and bring value to American families, understanding how such policies will impact retailers and the communities we serve is imperative,” Dodge said. “RILA and its member companies look forward to collaborating with policymakers to provide industry-specific insights and data to help shape any policies under consideration.”