The past five years in ocean container shipping have been interesting times for carriers and shippers alike. Large bankruptcies, driven by inflation-adjusted lows in market rates in 2016, were followed by the expansion of the Panama Canal and a rebalancing of trade flow among the West Coast and East Coast ports. Trade wars took shape soon after resulting in capacity crunches that pushed higher rates and better carrier profitability. Earlier this year, the International Maritime Organization’s (IMO) 2020 regulations to reduce sulfur oxide emissions was at the top of mind in the industry as new fuel standards were adopted.
It was against this backdrop that COVID-19 unexpectedly wreaked havoc on a global scale. Initial concerns were limited to manufacturing capacity in Asia and the potential impact on port and vessel operations. Epidemiologists suggested limited impact on ocean shipping, as the relatively long transit times of the mode limited the possibility of infection due to imported products. What wasn’t anticipated at that time was the massive health and economic impact COVID-19 would have as it spread to Europe and North America.
The historical response to similar reductions in demand has been a crash in pricing. But, as of the beginning of July, rates have maintained multi-year highs. (See Figure 1, which shows the World Container Index for the past two years.) The reason for that reversal has been new discipline on the part of carriers.
When an industry has high fixed costs, like ocean shipping does, there is significant pressure to chase market share. In the past, carriers have focused on filling ships, as the operating cost of adding an incremental container is quite low—in some cases below $100 per container. Carriers have long understood the relationship between supply and demand and have instituted policies like slow steaming that reduced fuel consumption and artificially absorbed capacity (it takes more vessels to operate a slower, but still weekly, service).
But in response to COVID-19, carriers have collectively adopted a new strategy of “blank sailings” and idling a significant portion of their fleet. Blank sailings are cancellations of entire voyages and reflect a change in strategy away from a market-share race to one of margin maximization. For this to work, all the carriers need to be coordinated and so far, they have been. Weekly blank sailings reached over 200 per week in April.1 Alphaliner, a proprietary database for the liner shipping industry, reported that at the end of May 2020, 551 vessels, representing 12% of the total capacity of the industry, were laid up in ports in support of this strategy.2 The logic behind this move is straightforward—by limiting capacity, the market can support higher rates.
Carriers staying afloat
This profit-maximization strategy carried the industry through the second quarter. Maersk, for example, reported lower volumes in the first quarter but was able to maintain profitability in its ocean operations.
The strategy does come at a cost, however. The average daily charter rate in 2019 was around $25,000 per day for an 8,500 TEU (twenty-foot equivalent unit) vessel. This means that an idle fleet could cost the industry over $4 billion over the course of a year. As a result, in June and July, we saw a redeployment of many of those vessels into the market. While carriers have been able to maintain higher rate levels (and several general rate increases in a short period of time), it’s unclear how long the carriers can maintain these elevated rate levels in the face of decreased demand and overcapacity.
Another—perhaps more traditional—survival strategy for the ocean shipping industry is the government bailout. Over $2 billion in government-guaranteed debt has been distributed thus far, with $1.2 billion collected by CMA-CGM, $0.4 billion by Hyundai, and $0.2 billion each by Yang Ming and Evergreen. Other major players, like Maersk, have leveraged their more stable financial position to raise investor-grade debt.
Shippers react
Shippers are also reexamining and revising their supply chain strategies in response to the societal and economic effects of the COVID-19 pandemic. As more consumers become acutely attuned to price concerns, many manufacturers are focusing on increasing the value of their products. At the same time, the pervasiveness of empty supermarket shelves has challenged the perceived benefits of “lean” supply chains. Finally, after being pushed to the back burner for the first half of 2020, supply chain sustainability is reemerging as a core objective for shippers.
Cost has always been a key focus in the world of ocean shipping. Now, with unemployment at staggering levels, value is also becoming increasingly critical to consumer brands. Recently, Alan Jope, the CEO of Unilever told Bloomberg Business Week, “Companies, ourselves included, should be thinking about value propositions and making sure that cash-starved consumers are able to access high-quality products at the lower-cost end of the pricing spectrum. And we’re busy with that.” As a result, international supply chain owners will need to implement an even tighter focus on cost as well. They will certainly need to rethink their network and take advantage of opportunities to shift away from air to ocean and to test for cracks in ocean carriers’ pricing resolve.
Resiliency has emerged as a theme across supply chains. Due to long lead times and service variability in ocean shipping, shippers have traditionally increased resiliency by increasing inventory levels. In response to COVID-19, however, shippers are beginning to look at resiliency differently, as evidenced in a recent Kearney study, “COVID call to action: supply chain resiliency beyond the pandemic.” During the pandemic, shippers struggled through challenges in basic execution and inventory management, and now they are looking at digital transformation as the real solution. In the ocean industry, our clients are developing strategies to partner with carriers and forwarders that are committed to higher service reliability and are investing in new in-transit visibility solutions. These partners will ultimately sync up with planned investments in the shippers’ own planning and execution solutions.
While resiliency is top of mind today, sustainability is on deck. In the transportation industry, cost and sustainable practices often go together, and shippers have found serendipity in ocean’s lower carbon footprint (relative to alternatives) and cost efficiency. Forward-thinking shippers are now exploring (and building) solutions like short sea shipping for the United States, Mexico, and Canada. These solutions are sub-scale today, as shippers are paying higher prices. However, the strategic value of moving volume off the road (for sustainability) and off the rail (for pricing leverage) has these shippers convinced the concept is the right answer for the long term.
Businesses are cautiously optimistic as peak holiday shipping season draws near, with many anticipating year-over-year sales increases as they continue to battle challenging supply chain conditions.
That’s according to the DHL 2024 Peak Season Shipping Survey, released today by express shipping service provider DHL Express U.S. The company surveyed small and medium-sized enterprises (SMEs) to gauge their holiday business outlook compared to last year and found that a mix of optimism and “strategic caution” prevail ahead of this year’s peak.
Nearly half (48%) of the SMEs surveyed said they expect higher holiday sales compared to 2023, while 44% said they expect sales to remain on par with last year, and just 8% said they foresee a decline. Respondents said the main challenges to hitting those goals are supply chain problems (35%), inflation and fluctuating consumer demand (34%), staffing (16%), and inventory challenges (14%).
But respondents said they have strategies in place to tackle those issues. Many said they began preparing for holiday season earlier this year—with 45% saying they started planning in Q2 or earlier, up from 39% last year. Other strategies include expanding into international markets (35%) and leveraging holiday discounts (32%).
Sixty percent of respondents said they will prioritize personalized customer service as a way to enhance customer interactions and loyalty this year. Still others said they will invest in enhanced web and mobile experiences (23%) and eco-friendly practices (13%) to draw customers this holiday season.
The practice consists of 5,000 professionals from Accenture and from Avanade—the consulting firm’s joint venture with Microsoft. They will be supported by Microsoft product specialists who will work closely with the Accenture Center for Advanced AI. Together, that group will collaborate on AI and Copilot agent templates, extensions, plugins, and connectors to help organizations leverage their data and gen AI to reduce costs, improve efficiencies and drive growth, they said on Thursday.
Accenture and Avanade say they have already developed some AI tools for these applications. For example, a supplier discovery and risk agent can deliver real-time market insights, agile supply chain responses, and better vendor selection, which could result in up to 15% cost savings. And a procure-to-pay agent could improve efficiency by up to 40% and enhance vendor relations and satisfaction by addressing urgent payment requirements and avoiding disruptions of key services
Likewise, they have also built solutions for clients using Microsoft 365 Copilot technology. For example, they have created Copilots for a variety of industries and functions including finance, manufacturing, supply chain, retail, and consumer goods and healthcare.
Another part of the new practice will be educating clients how to use the technology, using an “Azure Generative AI Engineer Nanodegree program” to teach users how to design, build, and operationalize AI-driven applications on Azure, Microsoft’s cloud computing platform. The online classes will teach learners how to use AI models to solve real-world problems through automation, data insights, and generative AI solutions, the firms said.
“We are pleased to deepen our collaboration with Accenture to help our mutual customers develop AI-first business processes responsibly and securely, while helping them drive market differentiation,” Judson Althoff, executive vice president and chief commercial officer at Microsoft, said in a release. “By bringing together Copilots and human ambition, paired with the autonomous capabilities of an agent, we can accelerate AI transformation for organizations across industries and help them realize successful business outcomes through pragmatic innovation.”
Census data showed that overall retail sales in October were up 0.4% seasonally adjusted month over month and up 2.8% unadjusted year over year. That compared with increases of 0.8% month over month and 2% year over year in September.
October’s core retail sales as defined by NRF — based on the Census data but excluding automobile dealers, gasoline stations and restaurants — were unchanged seasonally adjusted month over month but up 5.4% unadjusted year over year.
Core sales were up 3.5% year over year for the first 10 months of the year, in line with NRF’s forecast for 2024 retail sales to grow between 2.5% and 3.5% over 2023. NRF is forecasting that 2024 holiday sales during November and December will also increase between 2.5% and 3.5% over the same time last year.
“October’s pickup in retail sales shows a healthy pace of spending as many consumers got an early start on holiday shopping,” NRF Chief Economist Jack Kleinhenz said in a release. “October sales were a good early step forward into the holiday shopping season, which is now fully underway. Falling energy prices have likely provided extra dollars for household spending on retail merchandise.”
Despite that positive trend, market watchers cautioned that retailers still need to offer competitive value propositions and customer experience in order to succeed in the holiday season. “The American consumer has been more resilient than anyone could have expected. But that isn’t a free pass for retailers to under invest in their stores,” Nikki Baird, VP of strategy & product at Aptos, a solutions provider of unified retail technology based out of Alpharetta, Georgia, said in a statement. “They need to make investments in labor, customer experience tech, and digital transformation. It has been too easy to kick the can down the road until you suddenly realize there’s no road left.”
A similar message came from Chip West, a retail and consumer behavior expert at the marketing, packaging, print and supply chain solutions provider RRD. “October’s increase proved to be slightly better than projections and was likely boosted by lower fuel prices. As inflation slowed for a number of months, prices in several categories have stabilized, with some even showing declines, offering further relief to consumers,” West said. “The data also looks to be a positive sign as we kick off the holiday shopping season. Promotions and discounts will play a prominent role in holiday shopping behavior as they are key influencers in consumer’s purchasing decisions.”
Third-party logistics (3PL) providers’ share of large real estate leases across the U.S. rose significantly through the third quarter of 2024 compared to the same time last year, as more retailers and wholesalers have been outsourcing their warehouse and distribution operations to 3PLs, according to a report from real estate firm CBRE.
Specifically, 3PLs’ share of bulk industrial leasing activity—covering leases of 100,000 square feet or more—rose to 34.1% through Q3 of this year from 30.6% through Q3 last year. By raw numbers, 3PLs have accounted for 498 bulk leases so far this year, up by 9% from the 457 at this time last year.
By category, 3PLs’ share of 34.1% ranked above other occupier types such as: general retail and wholesale (26.6), food and beverage (9.0), automobiles, tires, and parts (7.9), manufacturing (6.2), building materials and construction (5.6), e-commerce only (5.6), medical (2.7), and undisclosed (2.3).
On a quarterly basis, bulk leasing by 3PLs has steadily increased this year, reversing the steadily decreasing trend of 2023. CBRE pointed to three main reasons for that resurgence:
Import Flexibility. Labor disruptions, extreme weather patterns, and geopolitical uncertainty have led many companies to diversify their import locations. Using 3PLs allows for more inventory flexibility, a key component to retailer success in times of uncertainty.
Capital Allocation/Preservation. Warehousing and distribution of goods is expensive, draining capital resources for transportation costs, rent, or labor. But outsourcing to 3PLs provides companies with more flexibility to increase or decrease their inventories without any risk of signing their own lease commitments. And using a 3PL also allows companies to switch supply chain costs from capital to operational expenses.
Focus on Core Competency. Outsourcing their logistics operations to 3PLs allows companies to focus on core business competencies that drive revenue, such as product development, sales, and customer service.
Looking into the future, these same trends will continue to drive 3PL warehouse demand, CBRE said. Economic, geopolitical and supply chain uncertainty will remain prevalent in the coming quarters but will not diminish the need to effectively manage inventory levels.
That result came from the company’s “GEP Global Supply Chain Volatility Index,” an indicator tracking demand conditions, shortages, transportation costs, inventories, and backlogs based on a monthly survey of 27,000 businesses. The October index number was -0.39, which was up only slightly from its level of -0.43 in September.
Researchers found a steep rise in slack across North American supply chains due to declining factory activity in the U.S. In fact, purchasing managers at U.S. manufacturers made their strongest cutbacks to buying volumes in nearly a year and a half, indicating that factories in the world's largest economy are preparing for lower production volumes, GEP said.
Elsewhere, suppliers feeding Asia also reported spare capacity in October, albeit to a lesser degree than seen in Western markets. Europe's industrial plight remained a key feature of the data in October, as vendor capacity was significantly underutilized, reflecting a continuation of subdued demand in key manufacturing hubs across the continent.
"We're in a buyers' market. October is the fourth straight month that suppliers worldwide reported spare capacity, with notable contractions in factory demand across North America and Europe, underscoring the challenging outlook for Western manufacturers," Todd Bremer, vice president, GEP, said in a release. "President-elect Trump inherits U.S. manufacturers with plenty of spare capacity while in contrast, China's modest rebound and strong expansion in India demonstrate greater resilience in Asia."