To succeed in the recovery, shippers need to take advantage of the tactics ocean carriers will employ as demand increases. That means changing their own strategies.
The 2008-2009 recession had devastating effects throughout the world economy, and the container shipping industry was among those hardest-hit, suffering losses that have been estimated at between US $15 and $20 billion. This steep downturn was the product of a combined lack of demand and significant excess shipping capacity. The ocean carriers' initial response was to slash rates, with prices on some lanes dropping by more than 50 percent.
The world economy now appears to be entering a recovery phase, with U.S. container volumes predicted to increase 5 to 7 percent over the next year. Carriers should be adjusting to this change by employing four main tactics to ensure profitability: demand matching, contract rate increases, slow steaming, and enhanced routing options. Shippers need to understand these tactics and their impacts if they want to maintain a cost-effective and high-performing supply chain through the recovery.
Demand matching: Carriers are now adjusting their capacities to meet the new level of demand. In 2009, even though worldwide container traffic declined by 10 to 13 percent, ocean carriers actually expanded their capacity because they were receiving ships they had ordered before the recession began. The result was excess global container-shipping capacity of nearly 20 percent. To combat this situation, carriers have begun to postpone ship orders, cancel ship orders, and/or scrap ships. Even after carriers employ these tactics, shipping industry analysts AXS-Alphaliner forecast that available capacity will grow by 8.3 percent annually over the next three years. As a result, carriers are artificially tightening the container supply to match demand by idling significant portions of their available capacity. As demand increases with an improvement in the economy, carriers will be able to bring more capacity online to match higher demand levels.
Contract rates increases: By idling ships, carriers have created artificially tight capacity, which has caused spot rates to soar over the last several months. For example, on key eastbound and westbound Pacific routes, carriers have increased prices between US $300 and $400 per TEU (20-foot equivalent unit). As previously established pricing contracts expire, shippers should anticipate a rise in long-term contract rates similar to those seen in spot rates. While shippers were able to negotiate low rates in 2009, even the largest shippers may see contract-rate increases of 10 to 20 percent this year. A recovering economy will only add additional upward pressure on freight rates.
Slow steaming: In the short term, carriers are focusing on reducing their operating costs. One way that carriers are cutting costs is by expanding the use of "slow steaming" techniques, which reduce shipping speeds by up to 40 percent. Slower speeds mean lower operating costs for the carrier, primarily due to reduced fuel consumption. The implication of this policy for shippers is that their supply chain cycle times have grown. As a result, shippers should expect to see an increase in their working-capital requirements (that is, more product inventory in transit) and will need to expand their forecasting window to accommodate the longer time at sea.
Enhanced routing options: Anticipating an increase in demand, carriers across all modes have been in a race to develop infrastructure to ease congestion, support larger ships, streamline access to major markets, and improve their ability to attract cargo. While this provides a wider range of routing options for shippers, it also increases the potential for supply chain complexity. On the U.S. West Coast, several capacity-expansion projects are currently under way. When these projects are combined with reduced container volumes, it should ease congestion for the foreseeable future, even as the economy improves. Meanwhile, East Coast ports have begun infrastructure projects to handle the larger ships on all-water routes from Asia that they expect to see as a result of the Panama Canal expansion. Several Gulf Coast ports are also building or considering large expansions with the goal of becoming an alternative route to Southern and Midwest U.S. markets. Shippers that can adjust their supply chains to navigate this changing set of routing options and shipping patterns will be well-positioned to find good deals even though freight rates are expected to rise.
Three shipper responses
How well shippers address these four trends will determine whether they can maintain cost-effective and high-performance supply chains. To position themselves for success in the new environment of increased demand, shippers should consider the following multipronged strategy:
1. Increase the level of collaboration with carriers. Shippers should allow carriers to see more of their forecasts. This would enable carriers to offer creative routing options. Shippers should also incorporate more service-level requirements in their ocean-shipping contracts, with an understanding that while speed may be in the shippers' interest, it may not be in the carriers' interest. Finally, they need to develop supplier relationship management programs with carriers to ensure free-flowing information and rapid decision making.
2. Take advantage of supply chain volatility. Shippers should review their routing decisions frequently so that they can adjust to carriers' rapidly changing set of routing options. As they do this, shippers should employ advanced modeling techniques to measure the true landed cost of all routing options. They should also consider conducting a constraint analysis to quantify the cost and importance of internal and external constraints (such as delivery time, routing, and frequency) to their business.
3. Plan for the future. Shippers should engage with railroads, ports, and carriers now to determine the impact of the Panama Canal expansion on their distribution networks. Finally, they should review how effectively their current supply chains meet the demands of their businesses given the changes in the industry and economy.
By incorporating these three techniques into their supply chain strategies, shippers will be well positioned to adjust to the changing dynamics in the ocean freight sector. The result will be more flexible and cost-effective supply chains that continue to meet their business requirements, even as an expanding economy drives up demand and uses up more of the existing capacity.
The practice consists of 5,000 professionals from Accenture and from Avanade—the consulting firm’s joint venture with Microsoft. They will be supported by Microsoft product specialists who will work closely with the Accenture Center for Advanced AI. Together, that group will collaborate on AI and Copilot agent templates, extensions, plugins, and connectors to help organizations leverage their data and gen AI to reduce costs, improve efficiencies and drive growth, they said on Thursday.
Accenture and Avanade say they have already developed some AI tools for these applications. For example, a supplier discovery and risk agent can deliver real-time market insights, agile supply chain responses, and better vendor selection, which could result in up to 15% cost savings. And a procure-to-pay agent could improve efficiency by up to 40% and enhance vendor relations and satisfaction by addressing urgent payment requirements and avoiding disruptions of key services
Likewise, they have also built solutions for clients using Microsoft 365 Copilot technology. For example, they have created Copilots for a variety of industries and functions including finance, manufacturing, supply chain, retail, and consumer goods and healthcare.
Another part of the new practice will be educating clients how to use the technology, using an “Azure Generative AI Engineer Nanodegree program” to teach users how to design, build, and operationalize AI-driven applications on Azure, Microsoft’s cloud computing platform. The online classes will teach learners how to use AI models to solve real-world problems through automation, data insights, and generative AI solutions, the firms said.
“We are pleased to deepen our collaboration with Accenture to help our mutual customers develop AI-first business processes responsibly and securely, while helping them drive market differentiation,” Judson Althoff, executive vice president and chief commercial officer at Microsoft, said in a release. “By bringing together Copilots and human ambition, paired with the autonomous capabilities of an agent, we can accelerate AI transformation for organizations across industries and help them realize successful business outcomes through pragmatic innovation.”
That result came from the company’s “GEP Global Supply Chain Volatility Index,” an indicator tracking demand conditions, shortages, transportation costs, inventories, and backlogs based on a monthly survey of 27,000 businesses. The October index number was -0.39, which was up only slightly from its level of -0.43 in September.
Researchers found a steep rise in slack across North American supply chains due to declining factory activity in the U.S. In fact, purchasing managers at U.S. manufacturers made their strongest cutbacks to buying volumes in nearly a year and a half, indicating that factories in the world's largest economy are preparing for lower production volumes, GEP said.
Elsewhere, suppliers feeding Asia also reported spare capacity in October, albeit to a lesser degree than seen in Western markets. Europe's industrial plight remained a key feature of the data in October, as vendor capacity was significantly underutilized, reflecting a continuation of subdued demand in key manufacturing hubs across the continent.
"We're in a buyers' market. October is the fourth straight month that suppliers worldwide reported spare capacity, with notable contractions in factory demand across North America and Europe, underscoring the challenging outlook for Western manufacturers," Todd Bremer, vice president, GEP, said in a release. "President-elect Trump inherits U.S. manufacturers with plenty of spare capacity while in contrast, China's modest rebound and strong expansion in India demonstrate greater resilience in Asia."
Even as the e-commerce sector overall continues expanding toward a forecasted 41% of all retail sales by 2027, many small to medium e-commerce companies are struggling to find the investment funding they need to increase sales, according to a sector survey from online capital platform Stenn.
Global geopolitical instability and increasing inflation are causing e-commerce firms to face a liquidity crisis, which means companies may not be able to access the funds they need to grow, Stenn’s survey of 500 senior e-commerce leaders found. The research was conducted by Opinion Matters between August 29 and September 5.
Survey findings include:
61.8% of leaders who sought growth capital did so to invest in advanced technologies, such as AI and machine learning, to improve their businesses.
When asked which resources they wished they had more access to, 63.8% of respondents pointed to growth capital.
Women indicated a stronger need for business operations training (51.2%) and financial planning resources (48.8%) compared to men (30.8% and 15.4%).
40% of business owners are seeking external financial advice and mentorship at least once a week to help with business decisions.
Almost half (49.6%) of respondents are proactively forecasting their business activity 6-18 months ahead.
“As e-commerce continues to grow rapidly, driven by increasing online consumer demand and technological innovation, it’s important to remember that capital constraints and access to growth financing remain persistent hurdles for many e-commerce business leaders especially at small and medium-sized businesses,” Noel Hillman, Chief Commercial Officer at Stenn, said in a release. “In this competitive landscape, ensuring liquidity and optimizing supply chain processes are critical to sustaining growth and scaling operations.”
With six keynote and more than 100 educational sessions, CSCMP EDGE 2024 offered a wealth of content. Here are highlights from just some of the presentations.
A great American story
Author and entrepreneur Fawn Weaver closed out the first day of the conference by telling the little-known story of Nathan “Nearest” Green, who was born into slavery, freed after the Civil War, and went on to become the first master distiller for the Jack Daniel’s Whiskey brand. Through extensive research and interviews with descendants of the Daniel and Green families, Weaver discovered what she describes as a positive American story.
She told the story in her best-selling book, Love & Whiskey: The Remarkable True Story of Jack Daniel, His Master Distiller Nearest Green, and the Improbable Rise of Uncle Nearest. That story also inspired her to create Uncle Nearest Premium Whiskey.
Weaver discussed the barriers she encountered in bringing the brand to life, her vision for where it’s headed, and her take on the supply chain—which she views as both a necessary cost of doing business and an opportunity.
“[It’s] an opportunity if you can move quickly,” she said, pointing to a recent project in which the company was able to fast-track a new Uncle Nearest product thanks to close collaboration with its supply chain partners.
A two-pronged business transformation
We may be living in a world full of technology, but strategy and focus remain the top priorities when it comes to managing a business and its supply chains. So says Roberto Isaias, executive vice president and chief supply chain officer for toy manufacturing and entertainment company Mattel.
Isaias emphasized the point during his keynote on day two of EDGE 2024. He described how Mattel transformed itself amid surging demand for Barbie-branded items following the success of the Barbie movie.
That transformation, according to Isaias, came on two fronts: commercially and logistically. Today, Mattel is steadily moving beyond the toy aisle with two films and 13 TV series in production as well as 14 films and 35 shows in development. And as for those supply chain gains? The company has saved millions, increased productivity, and improved profit margins—even amid cost increases and inflation.
A framework for chasing excellence
Most of the time when CEOs present at an industry conference, they like to talk about their companies’ success stories. Not J.B. Hunt’s Shelley Simpson. Speaking at EDGE, the trucking company’s president and CEO led with a story about a time that the company lost a major customer.
According to Simpson, the company had a customer of their dedicated contract business in 2001 that was consistently making late shipments with no lead time. “We were working like crazy to try to satisfy them, and lost their business,” Simpson said.
When the team at J.B. Hunt later met with the customer’s chief supply chain officer and related all they had been doing, the customer responded, “You never shared everything you were doing for us.”
Out of that experience, came J.B. Hunt’s Customer Value Delivery framework. The framework consists of five steps: 1) understand customer needs, 2) deliver expectations, 3) measure results, 4) communicate performance, and 5) anticipate new value.
Next year’s CSCMP EDGE conference on October 5–8 in National Harbor, Md., promises to have a similarly deep lineup of keynote presentations. Register early at www.cscmpedge.org.
2024 was expected to be a bounce-back year for the logistics industry. We had the pandemic in the rearview mirror, and the economy was proving to be more resilient than expected, defying those prognosticators who believed a recession was imminent.
While most of the economy managed to stabilize in 2024, the logistics industry continued to see disruption and changes in international trade. World events conspired to drive much of the narrative surrounding the flow of goods worldwide. Additionally, a diminished reliance on China as a source for goods reduced some of the international trade flow from that manufacturing hub. Some of this trade diverted to other Asian nations, while nearshoring efforts brought some production back to North America, particularly Mexico.
Meanwhile trucking in the United States continued its 2-year recession, highlighted by weaker demand and excess capacity. Both contributed to a slow year, especially for truckload carriers that comprise about 90% of over-the-road shipments.
Labor issues were also front and center in 2024, as ports and rail companies dealt with threats of strikes, which resulted in new contracts and increased costs. Labor—and often a lack of it—continues to be an ongoing concern in the logistics industry.
In this annual issue, we bring a year-end perspective to these topics and more. Our issue is designed to complement CSCMP’s 35th Annual State of Logistics Report, which was released in June, and includes updates that were presented at the CSCMP EDGE conference held in October. In addition to this overview of the market, we have engaged top industry experts to dig into the status of key logistics sectors.
Hopefully as we move into 2025, logistics markets will build on an improving economy and strong consumer demand, while stabilizing those parts of the industry that could use some adrenaline, such as trucking. By this time next year, we hope to see a full recovery as the market fulfills its promise to deliver the needs of our very connected world.