According to the International Air Transport Association, the global airline industry suffered a 25-percent decline in revenue last year due to the collapse in world trade. Carriers naturally responded by reducing capacity—and in some cases, by exiting the freighter business altogether.
Global airfreight traffic rebounded strongly in the fourth quarter of 2009, and in the first half of 2010, it continued to post double-digit gains over year earlier levels. As of this writing in mid- July, most carriers have reacted cautiously when increasing capacity in response to recovering demand; as a result, the supply/demand balance in many markets has tightened dramatically in recent months, causing rates to rise substantially.
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[Figure 1] International and intra-Asia airfreight trafficEnlarge this image
This situation of increasing demand and limited supply may have supply chain managers wondering about the future availability and pricing of intercontinental capacity—and, if rates continue to rise, what other options they might have.
Unsustainable demand growth
How long will global airfreight traffic keep rising by double-digit percentages? My view is that the rebound in demand is largely due to inventory restocking and government "stimulus" spending in many developed countries. Both of these effects on demand are transitory. Thereafter, traffic growth will mostly depend on growth in consumption, especially in the United States and Europe, two of the largest markets for intercontinental air cargo. But personal consumption expenditures in both of those markets are likely to remain depressed because of persistently high levels of unemployment. As a consequence, airfreight demand growth will flatten out in the coming years. (See Figure 1.)
That growth may also be constrained by rising energy prices and competition from other transport modes. While air provides the fastest and most reliable way to transport goods between continents, it is also by far the most energy-intensive intercontinental transport mode. Rising energy prices will widen the unit-cost gap between air and ocean transport. Meanwhile, ocean carriers continue to expand daydefinite services in an attempt to persuade shippers to "downgrade" the least time-sensitive portion of their air shipments. These offerings will only grow stronger as ocean carriers shift from survival mode to competing on service—specifically, by resuming normal vessel speeds, which requires more fuel than "slow steaming" but reduces transit times and thereby makes daydefinite products more competitive against standard air freight. Additionally, there is the prospect of competitive rail freight service linking China and Western Europe, which would further encroach on air freight's share of the Asia-Europe trade.
For these reasons, we expect a steady but slow recovery in global airfreight traffic. Different markets will grow at different rates, with emerging markets such as Brazil, China, and India enjoying stronger economic and air trade growth than developed countries.
Dealing with capacity constraints
When air carriers responded to the downturn in demand by cutting capacity, many parked freighters and reduced the flying hours for their remaining fleets. Certain carriers, including JAL and Delta/Northwest, decided to exit the freighter business. Surviving freighter operators are under pressure to consolidate in order to improve financial performance. For example, Cathay Pacific and Air China have announced plans to combine their freighter businesses into a new joint-venture company.
The downturn also prompted many passenger carriers to defer delivery of new widebody aircraft. As a result, global belly capacity (which accounts for roughly half of total intercontinental air cargo capacity) will grow relatively slowly in 2010-12.
If cargo demand remains strong, carriers may decide to reactivate some of the dozens of large freighters that currently are parked. However, it will not make economic sense to reactivate all of them due to their age and/or the cost of maintenance work required to return them to service. Carriers could instead expand their fleets with new or converted freighters, but they may have trouble securing financing on viable terms because financial markets now view freighters as risky assets.
What are the broad implications of these developments for shippers? First, air freight may become significantly more expensive relative to surface transport, especially if energy prices rise significantly. Second, rising airfreight prices will likely spur additional modal competition as ocean carriers (and perhaps railroads in certain markets) improve the quality and expand the geographic scope of their day-definite products. Finally, if surface modes succeed in capturing a larger share of the standard airfreight market, freight forwarders and airlines may be forced to respond by improving service. Apart from much-publicized investments in automated booking, billing, and tracking systems, forwarders and carriers could change their business relationship in order to improve service. For example, they may revamp the current pricing model so that forwarders have less economic incentive to delay certain shipments in order to build up large consolidations that command the lowest prices from the airlines. In short, shippers should benefit from the results of intensifying competition between transport modes.
Just 29% of supply chain organizations have the competitive characteristics they’ll need for future readiness, according to a Gartner survey released Tuesday. The survey focused on how organizations are preparing for future challenges and to keep their supply chains competitive.
Gartner surveyed 579 supply chain practitioners to determine the capabilities needed to manage the “future drivers of influence” on supply chains, which include artificial intelligence (AI) achievement and the ability to navigate new trade policies. According to the survey, the five competitive characteristics are: agility, resilience, regionalization, integrated ecosystems, and integrated enterprise strategy.
The survey analysis identified “leaders” among the respondents as supply chain organizations that have already developed at least three of the five competitive characteristics necessary to address the top five drivers of supply chain’s future.
Less than a third have met that threshold.
“Leaders shared a commitment to preparation through long-term, deliberate strategies, while non-leaders were more often focused on short-term priorities,” Pierfrancesco Manenti, vice president analyst in Gartner’s Supply Chain practice, said in a statement announcing the survey results.
“Most leaders have yet to invest in the most advanced technologies (e.g. real-time visibility, digital supply chain twin), but plan to do so in the next three-to-five years,” Manenti also said in the statement. “Leaders see technology as an enabler to their overall business strategies, while non-leaders more often invest in technology first, without having fully established their foundational capabilities.”
As part of the survey, respondents were asked to identify the future drivers of influence on supply chain performance over the next three to five years. The top five drivers are: achievement capability of AI (74%); the amount of new ESG regulations and trade policies being released (67%); geopolitical fight/transition for power (65%); control over data (62%); and talent scarcity (59%).
The analysis also identified four unique profiles of supply chain organizations, based on what their leaders deem as the most crucial capabilities for empowering their organizations over the next three to five years.
First, 54% of retailers are looking for ways to increase their financial recovery from returns. That’s because the cost to return a purchase averages 27% of the purchase price, which erases as much as 50% of the sales margin. But consumers have their own interests in mind: 76% of shoppers admit they’ve embellished or exaggerated the return reason to avoid a fee, a 39% increase from 2023 to 204.
Second, return experiences matter to consumers. A whopping 80% of shoppers stopped shopping at a retailer because of changes to the return policy—a 34% increase YoY.
Third, returns fraud and abuse is top-of-mind-for retailers, with wardrobing rising 38% in 2024. In fact, over two thirds (69%) of shoppers admit to wardrobing, which is the practice of buying an item for a specific reason or event and returning it after use. Shoppers also practice bracketing, or purchasing an item in a variety of colors or sizes and then returning all the unwanted options.
Fourth, returns come with a steep cost in terms of sustainability, with returns amounting to 8.4 billion pounds of landfill waste in 2023 alone.
“As returns have become an integral part of the shopper experience, retailers must balance meeting sky-high expectations with rising costs, environmental impact, and fraudulent behaviors,” Amena Ali, CEO of Optoro, said in the firm’s “2024 Returns Unwrapped” report. “By understanding shoppers’ behaviors and preferences around returns, retailers can create returns experiences that embrace their needs while driving deeper loyalty and protecting their bottom line.”
Facing an evolving supply chain landscape in 2025, companies are being forced to rethink their distribution strategies to cope with challenges like rising cost pressures, persistent labor shortages, and the complexities of managing SKU proliferation.
1. Optimize labor productivity and costs. Forward-thinking businesses are leveraging technology to get more done with fewer resources through approaches like slotting optimization, automation and robotics, and inventory visibility.
2. Maximize capacity with smart solutions. With e-commerce volumes rising, facilities need to handle more SKUs and orders without expanding their physical footprint. That can be achieved through high-density storage and dynamic throughput.
3. Streamline returns management. Returns are a growing challenge, thanks to the continued growth of e-commerce and the consumer practice of bracketing. Businesses can handle that with smarter reverse logistics processes like automated returns processing and reverse logistics visibility.
4. Accelerate order fulfillment with robotics. Robotic solutions are transforming the way orders are fulfilled, helping businesses meet customer expectations faster and more accurately than ever before by using autonomous mobile robots (AMRs and robotic picking.
5. Enhance end-of-line packaging. The final step in the supply chain is often the most visible to customers. So optimizing packaging processes can reduce costs, improve efficiency, and support sustainability goals through automated packaging systems and sustainability initiatives.
That clash has come as retailers have been hustling to adjust to pandemic swings like a renewed focus on e-commerce, then swiftly reimagining store experiences as foot traffic returned. But even as the dust settles from those changes, retailers are now facing renewed questions about how best to define their omnichannel strategy in a world where customers have increasing power and information.
The answer may come from a five-part strategy using integrated components to fortify omnichannel retail, EY said. The approach can unlock value and customer trust through great experiences, but only when implemented cohesively, not individually, EY warns.
The steps include:
1. Functional integration: Is your operating model and data infrastructure siloed between e-commerce and physical stores, or have you developed a cohesive unit centered around delivering seamless customer experience?
2. Customer insights: With consumer centricity at the heart of operations, are you analyzing all touch points to build a holistic view of preferences, behaviors, and buying patterns?
3. Next-generation inventory: Given the right customer insights, how are you utilizing advanced analytics to ensure inventory is optimized to meet demand precisely where and when it’s needed?
4. Distribution partnerships: Having ensured your customers find what they want where they want it, how are your distribution strategies adapting to deliver these choices to them swiftly and efficiently?
5. Real estate strategy: How is your real estate strategy interconnected with insights, inventory and distribution to enhance experience and maximize your footprint?
When approached cohesively, these efforts all build toward one overarching differentiator for retailers: a better customer experience that reaches from brand engagement and order placement through delivery and return, the EY study said. Amid continued volatility and an economy driven by complex customer demands, the retailers best set up to win are those that are striving to gain real-time visibility into stock levels, offer flexible fulfillment options and modernize merchandising through personalized and dynamic customer experiences.
Geopolitical rivalries, alliances, and aspirations are rewiring the global economy—and the imposition of new tariffs on foreign imports by the U.S. will accelerate that process, according to an analysis by Boston Consulting Group (BCG).
Without a broad increase in tariffs, world trade in goods will keep growing at an average of 2.9% annually for the next eight years, the firm forecasts in its report, “Great Powers, Geopolitics, and the Future of Trade.” But the routes goods travel will change markedly as North America reduces its dependence on China and China builds up its links with the Global South, which is cementing its power in the global trade map.
“Global trade is set to top $29 trillion by 2033, but the routes these goods will travel is changing at a remarkable pace,” Aparna Bharadwaj, managing director and partner at BCG, said in a release. “Trade lanes were already shifting from historical patterns and looming US tariffs will accelerate this. Navigating these new dynamics will be critical for any global business.”
To understand those changes, BCG modeled the direct impact of the 60/25/20 scenario (60% tariff on Chinese goods, a 25% on goods from Canada and Mexico, and a 20% on imports from all other countries). The results show that the tariffs would add $640 billion to the cost of importing goods from the top ten U.S. import nations, based on 2023 levels, unless alternative sources or suppliers are found.
In terms of product categories imported by the U.S., the greatest impact would be on imported auto parts and automotive vehicles, which would primarily affect trade with Mexico, the EU, and Japan. Consumer electronics, electrical machinery, and fashion goods would be most affected by higher tariffs on Chinese goods. Specifically, the report forecasts that a 60% tariff rate would add $61 billion to cost of importing consumer electronics products from China into the U.S.