Barbara Gaudenzi is Associate Professor in Supply Chain Management & Risk Management at the Department of Business Administration of the University of Verona (Italy).
George A. Zsidisin is the John W. Barriger III Professor and Director of the Supply Chain Risk and Resilience Research (SCR3) Institute at the University of Missouri—St. Louis.
Firms have engaged in global supply chains for centuries. This is due to the many benefits organizations experience from trading globally, such as expanding their customer base, attaining lower purchasing costs, and obtaining higher quality products and services, among many other factors. Although firms have been enjoying the fruits of global supply chain management for many years, there are also inherent uncertainties and risks that can quickly erode profitability.
One such form of risk prevalent in these supply chains is foreign exchange (FX) risk. Firms may suffer an increase in operating costs due to changes in exchange rates when purchasing components or materials from nondomestic suppliers, or they may lose margins when they sell products in markets with a lower exchange rate. For example, the price of a cup of coffee is the same every morning, and the price of the bakery product is the same on the shelf. But, if suppliers are paid in their own currency, the cost of the commodities—coffee beans and grain—can significantly increase due to the fluctuation in the country-of-origin’s currency, affecting production costs and profit margins.
FX risk can severely affect profitability, especially in industries characterized by tight product margins, low levels of stock, and short lead times. A 2018 survey of 200 chief financial officers, for example, found that 70% of respondents had suffered reduced earnings in the prior two years due to avoidable, unhedged FX risk.1
This finding shows the need to carefully consider FX risk. In addition, global political risk trends are increasing many firms’ exposure to FX risk. For example, the currency markets became particularly volatile after the British vote to leave the European Union.
Many firms have implemented financial hedging to manage FX risk. However, from an operational perspective, there are additional approaches firms can consider for mitigating this form of risk. In a recent research program, partly funded by the Council of Supply Chain Management Professionals (CSCMP), we uncovered five principles organizations should consider in creating a supply chain FX risk mitigation strategy. The primary focus of these principles is oriented more towards a supplier-facing perspective of the supply chain, but they take into consideration internal and downstream FX risk exposure as well. These principles include 1) creating flexibility up front, 2) looking upstream and downstream in the supply chain, 3) incorporating multiple sources of cost/price uncertainty, 4) using a range of risk mitigation approaches, and 5) considering relationships. (See Figure 1.)
[Figure 1] Five principles for creating a supply chain FX risk mitigation strategy Enlarge this image
Creating flexibility up front
Firms can mitigate a great amount of FX risk by considering a variety of sourcing strategies during the initial product development and supplier evaluation and selection stages. Sourcing a component or product from a sole supplier located in a foreign country leaves a firm vulnerable to changes in the exchange rate. When possible and feasible, firms should consider establishing a multisourcing strategy (or at least backup suppliers) by qualifying and selecting a domestic supplier or one from an alternate foreign country. Although identifying and qualifying alternate sources of supply can be costly, firms should see it as an investment in flexibility. It gives firms the opportunity to mitigate unfavorable fluctuations in FX rates by switching the purchasing quantity to another supplier.
We have seen organizations create backup, domestic sources of supply as well as qualify suppliers that use a third currency. For example, one Italian firm we studied purchases components from China, but it has also qualified a supplier in the U.K. and can source from another supplier in Italy. This example supports findings from a recent survey, which found that 80% of the companies studied invest in supplier relationships and flexibility to reduce risk.2
However, companies need to be careful when creating these plans. They should make sure to consider additional expenses such as the costs of switching from one supplier to another, including the cost of changing manufacturing and distribution processes and any new transportation costs. Hence, before deciding whether or not to invest in flexibility by qualifying suppliers that use a different currency, it is crucial to carefully assess the expected benefits versus the cost for implementing the plan. One way to make this assessment is to use real options valuation (ROV) in combination with simulation tools.3 This avoids having firms build flexibility when it does not prove to be worthwhile.
Flexibility, in fact, has its limitations. It is very difficult to frequently change supply sources due to switching costs and process changes. Therefore, companies need to understand both the short- and long-term FX rate uncertainties and forecasts in order to determine if switching sources is really worthwhile, especially since it may take six months or more before another switch is viable. Longer time between switches may in fact dramatically erode the value created by the flexibility itself. At the extreme, if the next switch is only viable several months later, another fluctuation in FX rates may make the switch financially unfavorable.
Looking upstream and downstream
It is important for firms to know where in their supply chains they could be exposed to foreign exchange rate risk. To uncover these points of weakness, they need to look both up and down their supply chain. Upstream sources of risk include having suppliers located in countries using a different currency and having suppliers whose own suppliers receive payments in various currencies. Downstream FX risk exposure can come from customers in foreign countries who pay in their respective currencies as well as from making payments to providers of transportation and other supply chain services in a foreign currency.
It is also important to understand how these FX risks may affect your supply chains. How will fluctuations in foreign exchange rates affect your cash-to-cash cycle and your firm’s profitability? Are there opportunities for natural hedging where sales and purchases are done using the same foreign currency? The mitigation of FX risk might be particularly crucial for firms located in countries where raw materials are scarce or the share of imported material from abroad (spend in other countries) is significant and experiences currency volatility. This can especially occur in developing countries, such as with BRIC countries (Brazil, Russia, India, and China). In such cases, experiencing a devaluation of the local currencies (the currency of the selling product) may produce a significant loss for a firm.
Incorporating multiple sources of cost/price uncertainty
Firms are exposed to uncertainty from many different sources. These sources of uncertainty can include, but are not limited to: global political dynamics, demand volume volatility, commodity price fluctuations, tariffs, and transportation costs. Further, many of these sources of uncertainty influence other sources. For example, the price of oil (a commodity) has an influence on transportation rates. Likewise, the uncertainty around the recent COVID-19 pandemic is dramatically affecting global demand, changing its volumes and affecting the equilibrium between off-shored and domestic manufacturing needed to meet that demand. Some of these sources of uncertainty can offset the effects of FX risk, while others can amplify unfavorable FX rates.
For example, the COVID-19 pandemic severely affected the global oil market because demand for oil from China (which accounts for 20% of total global consumption) dropped by about 3 million barrels a day. As a result, global oil prices, such as the Brent crude oil price, dropped to their lowest level in more than a year. This drop also affected shipping prices and generated high volatility in commodity prices, which in turn affected foreign exchange rates.4
Commodity price shocks, higher prices due to disruptions to global supply chains, and the shortage of demand from the tourism industry all resulted in severe fluctuations in foreign exchange rates.
As recent events show, FX risk cannot be considered in a vacuum. Instead, we have found it is important for firms to create total cost models that holistically assess their entire financial risk exposure. These models would include FX risk as one of several factors. Similarly, when companies create a FX risk mitigation strategy, they should take into consider other cost drivers and how they influence FX risk.
Using a range of risk mitigation approaches
There is no one “silver bullet” for mitigating FX risk. Larger firms for many years have employed financial hedging instruments, such as derivatives and currency swaps, for reducing their exposure to FX risk. Although financial hedging remains an important tool and approach in creating a FX risk mitigation strategy, other approaches, especially at the operational level, can also be employed for actively addressing this form of financial risk and creating supply chain flexibility in the case of unfavorable FX valuation rates.
One common approach that supply chain professionals utilize for reducing the effects of significant FX valuation shifts is negotiation. Many suppliers want to ensure that they keep their customers’ business. From the purchasing firm’s perspective, we have found it beneficial for organizations to simply communicate to its supplier how FX rate shifts affect its cost structure. This tactic gives suppliers the opportunity to adjust their sales prices to counter the currency value shift and remain price competitive. Further, these negotiations, especially when they are done during the contracting stage, can include escalation and de-escalation clauses, where this form of risk is shared between the companies. For example, if future changes of FX valuation shift by more than 5% above or below an established rate, then the price increase or decrease due to currency differences would be shared between the buyer and supplier. Other mitigation techniques can include suppliers switching or reallocating volume for reducing the effects of FX risk, financial hedging, and natural hedging.
Considering relationships
The success of many of the approaches to FX risk mentioned above is dependent upon a firm’s current and future relationships with its customers and suppliers. Further, the power balance in the relationship will also partly determine how FX risk is mitigated.
For example, building in flexibility by switching suppliers or reallocating volume may be a viable strategy when there are no production capacity constraints and the relationship with the supplier is more transactional. However, it may be the incorrect decision if the supplier is considered strategic to your success. Also, a multisourcing approach may strengthen your firm’s purchasing power by providing information that can be used to improve current relationships or negotiations with new suppliers. Therefore, investing in flexibility may be seen as a “strategic tool” to adopt from a longer-term perspective, based on the FX rate forecasts.
Understanding the relationship between yourself and a supplier is also key to successfully using negotiation as an approach to mitigating FX risk. By establishing rules at the very beginning of the negotiation, you may create efficiency and limit opportunistic behaviors by your suppliers. In this sense, negotiation may be a “tactical tool” used to manage specific suppliers for shorter-term periodic FX rate fluctuations. Having strong, established relationships and rapport with suppliers is an important requisite for negotiating contractual terms in response to FX risk.
When determining what approach to take in mitigating FX risk, companies should ask themselves, what is the true value of the supplier or customer? Is FX risk considered a win-lose game, where one organization gains temporary financial benefits from currency valuation shifts at the expense of the other? Or is it an opportunity to mutually discover opportunities for financial success?
Supply chain relationships are not just external. Internal supply chain relationships with other business functions (such as production, finance, and marketing) should be taken into consideration. Is finance/treasury considered the primary entity responsible for this form of risk? How can we work with them in mitigating FX risk? Are there opportunities for creating a natural hedging strategy with marketing and sales? How do our decisions affect production? Creating a supply chain FX risk mitigation strategy cannot be done in isolation. It needs to incorporate both external and internal supply chain partners and functions.
The path forward
There is no question about it—firms are subject to a myriad of uncertainties that can detrimentally affect their profitability. Currency fluctuations and their inherent risk is one such uncertainty supply chain professionals need to be aware of and incorporate into their plans for managing their supply chains and contributing to corporate profitability. The five principles provided in this article shed some insight into what factors you may want to consider when creating such a strategy.
Authors’ Note: The authors would like to thank the companies participating in this research and CSCMP for a grant helping to support this study.
Notes:
1. Rethinking Treasury, HSBC and FT Remark, 2018: https://www.gbm.hsbc.com/the-new-future/treasury-thought-leadership/risk-management-survey
3. Real option valuation (ROV) methods are based on the concept of “real options,” which are defined as “the right but not the obligation” to choose a course of action and obtain an associated payoff. ROV methods have been widely used for project/asset valuations when the exercise of further options is not certain and depends on the evolution of other events, but comes at a certain initial cost. Examples are having the managerial flexibility (that is, the option) to expand, abandon, or contract a project, based on different states being realized in future
ReposiTrak, a global food traceability network operator, will partner with Upshop, a provider of store operations technology for food retailers, to create an end-to-end grocery traceability solution that reaches from the supply chain to the retail store, the firms said today.
The partnership creates a data connection between suppliers and the retail store. It works by integrating Salt Lake City-based ReposiTrak’s network of thousands of suppliers and their traceability shipment data with Austin, Texas-based Upshop’s network of more than 450 retailers and their retail stores.
That accomplishment is important because it will allow food sector trading partners to meet the U.S. FDA’s Food Safety Modernization Act Section 204d (FSMA 204) requirements that they must create and store complete traceability records for certain foods.
And according to ReposiTrak and Upshop, the traceability solution may also unlock potential business benefits. It could do that by creating margin and growth opportunities in stores by connecting supply chain data with store data, thus allowing users to optimize inventory, labor, and customer experience management automation.
"Traceability requires data from the supply chain and – importantly – confirmation at the retail store that the proper and accurate lot code data from each shipment has been captured when the product is received. The missing piece for us has been the supply chain data. ReposiTrak is the leader in capturing and managing supply chain data, starting at the suppliers. Together, we can deliver a single, comprehensive traceability solution," Mark Hawthorne, chief innovation and strategy officer at Upshop, said in a release.
"Once the data is flowing the benefits are compounding. Traceability data can be used to improve food safety, reduce invoice discrepancies, and identify ways to reduce waste and improve efficiencies throughout the store,” Hawthorne said.
Under FSMA 204, retailers are required by law to track Key Data Elements (KDEs) to the store-level for every shipment containing high-risk food items from the Food Traceability List (FTL). ReposiTrak and Upshop say that major industry retailers have made public commitments to traceability, announcing programs that require more traceability data for all food product on a faster timeline. The efforts of those retailers have activated the industry, motivating others to institute traceability programs now, ahead of the FDA’s enforcement deadline of January 20, 2026.
Inclusive procurement practices can fuel economic growth and create jobs worldwide through increased partnerships with small and diverse suppliers, according to a study from the Illinois firm Supplier.io.
The firm’s “2024 Supplier Diversity Economic Impact Report” found that $168 billion spent directly with those suppliers generated a total economic impact of $303 billion. That analysis can help supplier diversity managers and chief procurement officers implement programs that grow diversity spend, improve supply chain competitiveness, and increase brand value, the firm said.
The companies featured in Supplier.io’s report collectively supported more than 710,000 direct jobs and contributed $60 billion in direct wages through their investments in small and diverse suppliers. According to the analysis, those purchases created a ripple effect, supporting over 1.4 million jobs and driving $105 billion in total income when factoring in direct, indirect, and induced economic impacts.
“At Supplier.io, we believe that empowering businesses with advanced supplier intelligence not only enhances their operational resilience but also significantly mitigates risks,” Aylin Basom, CEO of Supplier.io, said in a release. “Our platform provides critical insights that drive efficiency and innovation, enabling companies to find and invest in small and diverse suppliers. This approach helps build stronger, more reliable supply chains.”
Logistics industry growth slowed in December due to a seasonal wind-down of inventory and following one of the busiest holiday shopping seasons on record, according to the latest Logistics Managers’ Index (LMI) report, released this week.
The monthly LMI was 57.3 in December, down more than a percentage point from November’s reading of 58.4. Despite the slowdown, economic activity across the industry continued to expand, as an LMI reading above 50 indicates growth and a reading below 50 indicates contraction.
The LMI researchers said the monthly conditions were largely due to seasonal drawdowns in inventory levels—and the associated costs of holding them—at the retail level. The LMI’s Inventory Levels index registered 50, falling from 56.1 in November. That reduction also affected warehousing capacity, which slowed but remained in expansion mode: The LMI’s warehousing capacity index fell 7 points to a reading of 61.6.
December’s results reflect a continued trend toward more typical industry growth patterns following recent years of volatility—and they point to a successful peak holiday season as well.
“Retailers were clearly correct in their bet to stock [up] on goods ahead of the holiday season,” the LMI researchers wrote in their monthly report. “Holiday sales from November until Christmas Eve were up 3.8% year-over-year according to Mastercard. This was largely driven by a 6.7% increase in e-commerce sales, although in-person spending was up 2.9% as well.”
And those results came during a compressed peak shopping cycle.
“The increase in spending came despite the shorter holiday season due to the late Thanksgiving,” the researchers also wrote, citing National Retail Federation (NRF) estimates that U.S. shoppers spent just short of a trillion dollars in November and December, making it the busiest holiday season of all time.
The LMI is a monthly survey of logistics managers from across the country. It tracks industry growth overall and across eight areas: inventory levels and costs; warehousing capacity, utilization, and prices; and transportation capacity, utilization, and prices. The report is released monthly by researchers from Arizona State University, Colorado State University, Rochester Institute of Technology, Rutgers University, and the University of Nevada, Reno, in conjunction with the Council of Supply Chain Management Professionals (CSCMP).
Specifically, the two sides remain at odds over provisions related to the deployment of semi-automated technologies like rail-mounted gantry cranes, according to an analysis by the Kansas-based 3PL Noatum Logistics. The ILA has strongly opposed further automation, arguing it threatens dockworker protections, while the USMX contends that automation enhances productivity and can create long-term opportunities for labor.
In fact, U.S. importers are already taking action to prevent the impact of such a strike, “pulling forward” their container shipments by rushing imports to earlier dates on the calendar, according to analysis by supply chain visibility provider Project44. That strategy can help companies to build enough safety stock to dampen the damage of events like the strike and like the steep tariffs being threatened by the incoming Trump administration.
Likewise, some ocean carriers have already instituted January surcharges in pre-emption of possible labor action, which could support inbound ocean rates if a strike occurs, according to freight market analysts with TD Cowen. In the meantime, the outcome of the new negotiations are seen with “significant uncertainty,” due to the contentious history of the discussion and to the timing of the talks that overlap with a transition between two White House regimes, analysts said.
That percentage is even greater than the 13.21% of total retail sales that were returned. Measured in dollars, returns (including both legitimate and fraudulent) last year reached $685 billion out of the $5.19 trillion in total retail sales.
“It’s clear why retailers want to limit bad actors that exhibit fraudulent and abusive returns behavior, but the reality is that they are finding stricter returns policies are not reducing the returns fraud they face,” Michael Osborne, CEO of Appriss Retail, said in a release.
Specifically, the report lists the leading types of returns fraud and abuse reported by retailers in 2024, including findings that:
60% of retailers surveyed reported incidents of “wardrobing,” or the act of consumers buying an item, using the merchandise, and then returning it.
55% cited cases of returning an item obtained through fraudulent or stolen tender, such as stolen credit cards, counterfeit bills, gift cards obtained through fraudulent means or fraudulent checks.
48% of retailers faced occurrences of returning stolen merchandise.
Together, those statistics show that the problem remains prevalent despite growing efforts by retailers to curb retail returns fraud through stricter returns policies, while still offering a sufficiently open returns policy to keep customers loyal, they said.
“Returns are a significant cost for retailers, and the rise of online shopping could increase this trend,” Kevin Mahoney, managing director, retail, Deloitte Consulting LLP, said. “As retailers implement policies to address this issue, they should avoid negatively affecting customer loyalty and retention. Effective policies should reduce losses for the retailer while minimally impacting the customer experience. This approach can be crucial for long-term success.”