Pierre-Francois Thaler is co-CEO and co-founder of EcoVadis (ecovadis.com), a provider of a collaborative platform for measuring and rating corporate social responsibility in global supply chains.
One of the most significant shifts we’ve seen since the start of this century is the rising importance of sustainability for businesses—particularly around environmental, social, and ethical performance. Increasing awareness of the catastrophic effects of climate change and the destruction of natural resources as well as a growing concern for human rights violations, inhumane working conditions, corruption, and more are driving companies to incorporate sustainability into their values and their mission statements.
Furthermore, the sustainability movement shows no sign of slowing down. Instead companies are expanding their focus beyond their own four walls. The increasingly globalized nature of our world has created supply chains with dozens of tiers across the globe. Sustainability risks have grown with globalization—but so have efforts to combat the dangers.
Just before the COVID-19 crisis, my company EcoVadis delivered its 100,000th sustainability rating and scorecard. EcoVadis’ ratings track performance of more than 65,000 businesses in supply chains across 160 countries. We’ve seen it all since our founding in 2007—and over the past 13 years, we’ve uncovered three major trends that depict why the 2020s will be a big decade for supply chain sustainability:
Trend 1: Social purpose is now core to business commitments.
Trend 2: Supply chain sustainability performance varies by region and across themes.
Trend 3: Sustainability is becoming a critical risk management tool.
At the core
Over the last few years, there has been a revived corporate emphasis on sustainability—especially as the global investment community’s interest in environmental, social, and governance factors has spiked.1For executives, there’s more pressure and new motivation to serve a purpose that is measured by more than quarterly earnings and growth. And this pressure isn’t only from investors, but customers and employees too; 62% percent of customers2 want companies to take action on sustainability, and nearly 40% of millennials have chosen a job3 because of company sustainability. The new goal: building long-term, sustainable value.
Last year, 181 CEOs of large global companies signed a “Statement of Purpose of a Corporation” that prioritized sustainability, stewardship, and people alongside profits.4 Then 2020 kicked off with the World Economic Forum’s Davos Manifesto, which urged companies to engage all stakeholders and promote respect for human rights throughout their global supply chains. On the funding side, 85% of individual investors now say that they are interested in sustainable investing.5 In fact, early this year BlackRock CEO Larry Fink announced plans to make environmental sustainability the focal point of the company’s investment decisions moving forward.6 While some believe that this progress may have slowed due to the recent COVID-19 pandemic, we believe that ultimately the momentum can’t be stopped.7
Furthermore, we’re seeing corporate sustainability commitments being made from every part of the world. Seventy-two percent of global companies now mention in their annual corporate and sustainability reports the United Nation Global Compact’s Sustainable Development Goals, which define global priorities and aspirations for business development into 2030.8 Companies are actively working toward sustainability, and we believe this will be the decade where transformative progress will be made.
In particular, we’re seeing many organizations make changes to improve sustainability performance starting in the supply chain. Why? Because the supply chain offers a clear and actionable roadmap for creating a networked impact and driving real improvements. For example, many companies are working to create “sustainable procurement” programs, where their corporate social responsibility principles are integrated into their procurement processes and decisions. A recent study found that companies with mature sustainable procurement programs report more benefits across the board, including an 88% increase in risk mitigation, 53% improvement in procurement metrics, 35% more cost savings, and 29% increase in innovation.9 Additionally, a study by the World Economic Forum and Accenture found that sustainable supply chain practices actually reduce supply chain costs by 9% to 16%.10 This fact is crucial because cost reduction is more important than ever as we battle global shutdowns and shortages. The value of sustainability goes well beyond creating a better world.
As social purpose has become central to organizations, global businesses have made noteworthy corporate social responsibility (CSR) improvements in the supply chain, according to the Global CSR Risk and Performance Index.11 However, ratings on overall global sustainability performance has remained stagnant over the last few years with little improvement despite corporate commitments to create a more responsible economy—igniting a push for business leaders from stakeholders to do more than just vocalize commitments.
Variation by theme, region
Our data portrays significant thematic and geographic differences when it comes to global sustainability benchmarks. For example, organizations have been increasing their focus on the labor and human rights theme recently, and are improvingtheir performance year-over-year. With the emergence of laws around modern slavery, supply chain transparency, and disclosure, this trend will continue to dominate 2020 and the years that follow. However, lack of progress in the sustainable procurement theme shows vulnerability and limited visibility on suppliers—which is especially threatening in high-risk areas across the globe. (In the coming years, we predict a heightened focus on sustainable procurement based on our assessments.)
In terms of regions, European businesses have consistently outperformed companies in North America, Latin America and the Caribbean, Greater China, and AMEA (Africa, Middle East and Asia). While Europe’s supply chain sustainability score has improved over the years, North America isn’t far behind. Businesses in Latin America and Greater China are increasingly seeing authorities emphasize environmental inspections as well as anti-corruption and data protection legislations.
Overall, there’s clear evidence that sustainability has become a higher priority across the world. However, when assessing one’s own performance against global benchmarks, it’s crucial to take into account these geographic and theme-based differences. In order for businesses to stay ahead in the race toward sustainability, it will be critical to know where you stand on each theme based on your region.
Sustainability as risk management
Sustainability is also a risk management play. The environmental disclosure charity CDP estimates that companies could face roughly $1 trillion in costs related to climate change in the decades ahead unless they take proactive steps to prepare for the effects, such as cutting greenhouse gas emissions or reducing water usage throughout the entire supply chain.12 Businesses are also taking action to protect themselves reputationally, as society demands sustainable change and societal contributions from the brands they shop with.
The ’20s will be an exciting time for sustainability—especially where it matters most: the supply chain. Changes will be made to protect the world for our grandchildren and their grandchildren, keep vulnerable populations safe, save organizations money, and give brands the competitive edge they need to compete in a sustainable world. Supply chain professionals will need to get on board today to reap the benefits throughout the decade.
8. Louise Scott and Alan McGill, “Creating a strategy for a better world: How the Sustainable Development Goals can provide the framework for business to deliver progress to our global challenges,” https://www.pwc.com/gx/en/sustainability/SDG/sdg-2019.pdf
ReposiTrak, a global food traceability network operator, will partner with Upshop, a provider of store operations technology for food retailers, to create an end-to-end grocery traceability solution that reaches from the supply chain to the retail store, the firms said today.
The partnership creates a data connection between suppliers and the retail store. It works by integrating Salt Lake City-based ReposiTrak’s network of thousands of suppliers and their traceability shipment data with Austin, Texas-based Upshop’s network of more than 450 retailers and their retail stores.
That accomplishment is important because it will allow food sector trading partners to meet the U.S. FDA’s Food Safety Modernization Act Section 204d (FSMA 204) requirements that they must create and store complete traceability records for certain foods.
And according to ReposiTrak and Upshop, the traceability solution may also unlock potential business benefits. It could do that by creating margin and growth opportunities in stores by connecting supply chain data with store data, thus allowing users to optimize inventory, labor, and customer experience management automation.
"Traceability requires data from the supply chain and – importantly – confirmation at the retail store that the proper and accurate lot code data from each shipment has been captured when the product is received. The missing piece for us has been the supply chain data. ReposiTrak is the leader in capturing and managing supply chain data, starting at the suppliers. Together, we can deliver a single, comprehensive traceability solution," Mark Hawthorne, chief innovation and strategy officer at Upshop, said in a release.
"Once the data is flowing the benefits are compounding. Traceability data can be used to improve food safety, reduce invoice discrepancies, and identify ways to reduce waste and improve efficiencies throughout the store,” Hawthorne said.
Under FSMA 204, retailers are required by law to track Key Data Elements (KDEs) to the store-level for every shipment containing high-risk food items from the Food Traceability List (FTL). ReposiTrak and Upshop say that major industry retailers have made public commitments to traceability, announcing programs that require more traceability data for all food product on a faster timeline. The efforts of those retailers have activated the industry, motivating others to institute traceability programs now, ahead of the FDA’s enforcement deadline of January 20, 2026.
Inclusive procurement practices can fuel economic growth and create jobs worldwide through increased partnerships with small and diverse suppliers, according to a study from the Illinois firm Supplier.io.
The firm’s “2024 Supplier Diversity Economic Impact Report” found that $168 billion spent directly with those suppliers generated a total economic impact of $303 billion. That analysis can help supplier diversity managers and chief procurement officers implement programs that grow diversity spend, improve supply chain competitiveness, and increase brand value, the firm said.
The companies featured in Supplier.io’s report collectively supported more than 710,000 direct jobs and contributed $60 billion in direct wages through their investments in small and diverse suppliers. According to the analysis, those purchases created a ripple effect, supporting over 1.4 million jobs and driving $105 billion in total income when factoring in direct, indirect, and induced economic impacts.
“At Supplier.io, we believe that empowering businesses with advanced supplier intelligence not only enhances their operational resilience but also significantly mitigates risks,” Aylin Basom, CEO of Supplier.io, said in a release. “Our platform provides critical insights that drive efficiency and innovation, enabling companies to find and invest in small and diverse suppliers. This approach helps build stronger, more reliable supply chains.”
Specifically, the two sides remain at odds over provisions related to the deployment of semi-automated technologies like rail-mounted gantry cranes, according to an analysis by the Kansas-based 3PL Noatum Logistics. The ILA has strongly opposed further automation, arguing it threatens dockworker protections, while the USMX contends that automation enhances productivity and can create long-term opportunities for labor.
In fact, U.S. importers are already taking action to prevent the impact of such a strike, “pulling forward” their container shipments by rushing imports to earlier dates on the calendar, according to analysis by supply chain visibility provider Project44. That strategy can help companies to build enough safety stock to dampen the damage of events like the strike and like the steep tariffs being threatened by the incoming Trump administration.
Likewise, some ocean carriers have already instituted January surcharges in pre-emption of possible labor action, which could support inbound ocean rates if a strike occurs, according to freight market analysts with TD Cowen. In the meantime, the outcome of the new negotiations are seen with “significant uncertainty,” due to the contentious history of the discussion and to the timing of the talks that overlap with a transition between two White House regimes, analysts said.
That percentage is even greater than the 13.21% of total retail sales that were returned. Measured in dollars, returns (including both legitimate and fraudulent) last year reached $685 billion out of the $5.19 trillion in total retail sales.
“It’s clear why retailers want to limit bad actors that exhibit fraudulent and abusive returns behavior, but the reality is that they are finding stricter returns policies are not reducing the returns fraud they face,” Michael Osborne, CEO of Appriss Retail, said in a release.
Specifically, the report lists the leading types of returns fraud and abuse reported by retailers in 2024, including findings that:
60% of retailers surveyed reported incidents of “wardrobing,” or the act of consumers buying an item, using the merchandise, and then returning it.
55% cited cases of returning an item obtained through fraudulent or stolen tender, such as stolen credit cards, counterfeit bills, gift cards obtained through fraudulent means or fraudulent checks.
48% of retailers faced occurrences of returning stolen merchandise.
Together, those statistics show that the problem remains prevalent despite growing efforts by retailers to curb retail returns fraud through stricter returns policies, while still offering a sufficiently open returns policy to keep customers loyal, they said.
“Returns are a significant cost for retailers, and the rise of online shopping could increase this trend,” Kevin Mahoney, managing director, retail, Deloitte Consulting LLP, said. “As retailers implement policies to address this issue, they should avoid negatively affecting customer loyalty and retention. Effective policies should reduce losses for the retailer while minimally impacting the customer experience. This approach can be crucial for long-term success.”
Maersk’s overall view of the coming year is that the global economy is expected to grow modestly, with the possibility of higher inflation caused by lingering supply chain issues, continued geopolitical tensions, and fiscal policies such as new tariffs. Geopolitical tensions and trade disruptions could threaten global stability, climate change action will continue to shape international cooperation, and the ongoing security issue in the Red Sea is expected to continue into 2025.
Those are difficult challenges, but according to Maersk, a vital part of logistics planning is understanding where risk and weak spots might be and finding ways to dampen the impact of inevitable hurdles.
They include:
1. Build a resilient supply chain As opposed to simply maintaining traditional network designs, Maersk says it is teaming with Hapag-Lloyd to implement a new East-West network called Gemini, beginning in February, 2025. The network will use leaner mainliners and shuttles together, allowing for isolation of port disruptions, minimizing the impact of disruptions to supply chains and routes. More broadly, companies should work with an integrated logistics partner that has multiple solutions—be they by air, truck, barge or rail—allowing supply chains to adapt around issues, while still meeting consumer demands.
2. Implementing technological advances
A key component in ensuring more resilience against disruptions is working with a supply chain supplier that offers advanced real-time tracking systems and AI-powered analytics to provide comprehensive visibility across supply chains. An AI-powered dashboard of analytics can provide end-to-end visibility of shipments, tasks, and updates, enabling efficient logistics management without the need to chase down data. Also, forecasting tools can give predictive analytics to optimize inventory, reduce waste, and enhance efficiency. And incorporating Internet of Things (IoT) into digital solutions can enable live tracking of containers to monitor shipments.
3. Preparing for anything, instead of everything Contingency planning was a big theme for 2024, and remains so for 2025. That need is highlighted by geopolitical instability, climate change and volatility, and changes to tariffs and legislation. So in 2025, businesses should seek to partner with a logistics partner that offers risk and disruption navigation through pre-planned procedures, risk assessments, and alternative solutions.
4. Diversifying all aspects of the supply chain Supply chains have felt the impact of disruption throughout 2024, with the situation in the Red Sea resulting in all shipping having to avoid the Suez Canal, and instead going around the Cape of Good Hope. This has increased demand throughout the year, resulting in businesses trying to move cargo earlier to ensure they can meet customer needs, and even considering nearshoring. As regionalization has become more prevalent, businesses can use nearshoring to diversify suppliers and reduce their dependency on single sources. By ensuring that these suppliers and manufacturers are closer to the consumer market, businesses can keep production costs lower as well as have more ease of reaching markets and avoid delay-related risks from global disruptions. Utilizing options closer to market can also allow companies to better adapt to changes in consumer needs and behavior. Finally, some companies may also find it useful to stock critical materials for future, to act as a buffer against unexpected delays and/or issues relating to trade embargoes.
5. Understanding tariffs, legislation and regulations 2024 was year of customs regulations in EU. And tariffs are expected in the U.S. as well, once the new Trump Administration takes office. However, consistent with President-elect Trump’s first term, threats of increases are often used as a negotiating tool. So companies should take a wait and see approach to U.S. customs, even as they cope with the certainty that further EU customs are set to come into play.