Supply chain companies optimistic about Covid-19 vaccine distribution
Despite cold chain challenges, companies say early vaccines can be distributed this year, if approved, as the logistics supply chain works to ship at scale in 2021.
It won’t be easy, but supply chain companies say it’s possible that early Covid-19 vaccines will make their way to some of the U.S. population this year if cleared for emergency use, and that the logistics outlook is even better for distribution of additional vaccine candidates at scale in 2021 and beyond.
“Our members are preparing now,” said Jessica Daley, vice president of strategic supplier engagement at Premier Inc., a North Carolina-based healthcare management and group purchasing organization (GPO). “They are working on their plans, solidifying their processes. It may take a couple of months, it may take a couple of weeks … There’s a good deal of hope we will have a vaccine as early as next month, but it’s hard to say.”
The biggest hurdle will be the cold chain, which has limited capacity to transport and store the earliest vaccines due to their aggressive cold chain requirements. The issue is complicated by the sheer scale of the vaccination effort worldwide and the daunting task of prioritizing who is able to get it first, and how successive waves will play out.
“We’re going to need to vaccinate pretty much the world … [To do that] we’re going to need about three times what we have in current capacity,” in the supply chain, said Bindiya Vakil, founder and CEO of California-based supply chain risk management technology firm Resilinc, which works with manufacturers, purchasing organizations, and others in the health care supply chain. “That’s the biggest issue.”
But like Daley, Vakil says logistics and supply chain companies are already laying the groundwork for that process.
“The supply chain has to prepare months in advance. In order to meet Christmas season demand, for example, [planning] actually starts in March. There’s a lot of work that happens early on,” Vakil explained. “In order to be able to ship vaccines at scale sometime next year, we are ramping up our planning process now.”
Resilinc is working with its customers to evaluate capacity and identify bottlenecks in their supply chains. Premier is likewise working with its supply chain partners to prepare for both early and long-term vaccine distribution. Top priorities include making sure Premier’s hospital and medical center members have access to resources such as ultra-cold freezers and dry ice, key elements in transporting and storing some of the earliest vaccines, which have to maintain temperatures as low as -70 degrees Celsius (-94 degrees Fahrenheit).
“We are working with our suppliers to make sure our members have access to what they need,” Daley explained. “I think what we’ll see is the manufacturers and suppliers of the vaccines are taking a hard look at this as well—[they have] created solutions that are unique and address challenges around transportation and [so forth].”
Joseph Battoe, CEO of Chicago-based cold chain technology firm Varcode, agrees. Varcode makes smart tags that measure time and temperature, and can track and trace products throughout the supply chain, including pharmaceuticals and food and beverage products. Varcode is working with several vaccine manufacturers and distributors on customized solutions for monitoring Covid-19 vaccines; Battoe says the small company is fielding requests for big orders as vaccine makers prepare to distribute at scale.
“We consider [requests] for a million [of our products] as a big order. These guys are talking about billions,” he said.
Battoe added that he’s confident the cold chain will be able to support distribution to some of the largest urban areas first, but that the biggest challenges lie in getting vaccines to less populated, rural areas.
“I’m really optimistic about the big medical centers and the big urban areas getting this right at this point. So much time, attention, and money [has been] put into this,” he said, citing the Trump administration’s Operation Warp Speed effort to fast-track vaccine development and distribution. “My opinion is that the cold chain is ready to deliver massive quantities of these vaccines in large cities to big point-of-care facilities. They’ve been gearing up for this for months.”
Large urban facilities are more likely to have the proper vaccine storage requirements in place along with the critical mass of patients ready for vaccination. Daley cautions that despite those advantages, many questions still linger, including how much of the vaccine will be available right away and how the federal government will allocate vaccines to the states. But she agrees the building blocks are well on their way to being put in place. So does Vakil, who emphasizes that planning and innovation are hallmarks of the supply chain.
“Within the last six to nine months, we’ve innovated on all fronts—it’s just incredible,” she said. “We’ve identified drugs that are doing a better job, we have better testing … This is the fastest timeline to a vaccine that the world has ever seen. There are still things that could go wrong. We don’t have all the data. But where we are nine months into this, it’s phenomenal.”
Logistics and transportation companies are responding with added capacity for vaccine distribution. As one example, DHL Global Forwarding, the air and ocean freight division of transportation giant DHL, announced last week a $650,000 expansion of its life sciences and healthcare facilities in San Juan, Puerto Rico. Upgrades will include a new deep-frozen cool room, with a temperature range of -18 degrees Celsius (-4 degrees Fahrenheit) to -30 degrees Celsius (-22 degrees Fahrenheit), according to the company.
Vaccines slated for release in 2021 are expected to have less stringent cold chain requirements than the first vaccines announced this month from pharmaceutical firms Pfizer and Moderna, but they will still be dependent on cold chain capabilities. Varcode’s Battoe notes that the Covid-19 vaccines continue a current trend in pharmaceuticals that has been driving demand for cold chain logistics in recent years; he says about 80% of new drugs require temperature-controlled logistics, according to World Health Organization (WHO) data.
That creates big challenges and opportunities up and down the supply chain.
“We’ve seen throughout the pandemic there have been waves of challenges … and the supply chain, everyone, is coming together and working together to find solutions,” Daley said. “Vaccination will be a unique challenge that will really stress all the parts of the supply chain and all of our collective efforts to manage it. This is definitely going to be one of the biggest challenges that our healthcare system has ever faced.”
Just 29% of supply chain organizations have the competitive characteristics they’ll need for future readiness, according to a Gartner survey released Tuesday. The survey focused on how organizations are preparing for future challenges and to keep their supply chains competitive.
Gartner surveyed 579 supply chain practitioners to determine the capabilities needed to manage the “future drivers of influence” on supply chains, which include artificial intelligence (AI) achievement and the ability to navigate new trade policies. According to the survey, the five competitive characteristics are: agility, resilience, regionalization, integrated ecosystems, and integrated enterprise strategy.
The survey analysis identified “leaders” among the respondents as supply chain organizations that have already developed at least three of the five competitive characteristics necessary to address the top five drivers of supply chain’s future.
Less than a third have met that threshold.
“Leaders shared a commitment to preparation through long-term, deliberate strategies, while non-leaders were more often focused on short-term priorities,” Pierfrancesco Manenti, vice president analyst in Gartner’s Supply Chain practice, said in a statement announcing the survey results.
“Most leaders have yet to invest in the most advanced technologies (e.g. real-time visibility, digital supply chain twin), but plan to do so in the next three-to-five years,” Manenti also said in the statement. “Leaders see technology as an enabler to their overall business strategies, while non-leaders more often invest in technology first, without having fully established their foundational capabilities.”
As part of the survey, respondents were asked to identify the future drivers of influence on supply chain performance over the next three to five years. The top five drivers are: achievement capability of AI (74%); the amount of new ESG regulations and trade policies being released (67%); geopolitical fight/transition for power (65%); control over data (62%); and talent scarcity (59%).
The analysis also identified four unique profiles of supply chain organizations, based on what their leaders deem as the most crucial capabilities for empowering their organizations over the next three to five years.
First, 54% of retailers are looking for ways to increase their financial recovery from returns. That’s because the cost to return a purchase averages 27% of the purchase price, which erases as much as 50% of the sales margin. But consumers have their own interests in mind: 76% of shoppers admit they’ve embellished or exaggerated the return reason to avoid a fee, a 39% increase from 2023 to 204.
Second, return experiences matter to consumers. A whopping 80% of shoppers stopped shopping at a retailer because of changes to the return policy—a 34% increase YoY.
Third, returns fraud and abuse is top-of-mind-for retailers, with wardrobing rising 38% in 2024. In fact, over two thirds (69%) of shoppers admit to wardrobing, which is the practice of buying an item for a specific reason or event and returning it after use. Shoppers also practice bracketing, or purchasing an item in a variety of colors or sizes and then returning all the unwanted options.
Fourth, returns come with a steep cost in terms of sustainability, with returns amounting to 8.4 billion pounds of landfill waste in 2023 alone.
“As returns have become an integral part of the shopper experience, retailers must balance meeting sky-high expectations with rising costs, environmental impact, and fraudulent behaviors,” Amena Ali, CEO of Optoro, said in the firm’s “2024 Returns Unwrapped” report. “By understanding shoppers’ behaviors and preferences around returns, retailers can create returns experiences that embrace their needs while driving deeper loyalty and protecting their bottom line.”
Facing an evolving supply chain landscape in 2025, companies are being forced to rethink their distribution strategies to cope with challenges like rising cost pressures, persistent labor shortages, and the complexities of managing SKU proliferation.
1. Optimize labor productivity and costs. Forward-thinking businesses are leveraging technology to get more done with fewer resources through approaches like slotting optimization, automation and robotics, and inventory visibility.
2. Maximize capacity with smart solutions. With e-commerce volumes rising, facilities need to handle more SKUs and orders without expanding their physical footprint. That can be achieved through high-density storage and dynamic throughput.
3. Streamline returns management. Returns are a growing challenge, thanks to the continued growth of e-commerce and the consumer practice of bracketing. Businesses can handle that with smarter reverse logistics processes like automated returns processing and reverse logistics visibility.
4. Accelerate order fulfillment with robotics. Robotic solutions are transforming the way orders are fulfilled, helping businesses meet customer expectations faster and more accurately than ever before by using autonomous mobile robots (AMRs and robotic picking.
5. Enhance end-of-line packaging. The final step in the supply chain is often the most visible to customers. So optimizing packaging processes can reduce costs, improve efficiency, and support sustainability goals through automated packaging systems and sustainability initiatives.
That clash has come as retailers have been hustling to adjust to pandemic swings like a renewed focus on e-commerce, then swiftly reimagining store experiences as foot traffic returned. But even as the dust settles from those changes, retailers are now facing renewed questions about how best to define their omnichannel strategy in a world where customers have increasing power and information.
The answer may come from a five-part strategy using integrated components to fortify omnichannel retail, EY said. The approach can unlock value and customer trust through great experiences, but only when implemented cohesively, not individually, EY warns.
The steps include:
1. Functional integration: Is your operating model and data infrastructure siloed between e-commerce and physical stores, or have you developed a cohesive unit centered around delivering seamless customer experience?
2. Customer insights: With consumer centricity at the heart of operations, are you analyzing all touch points to build a holistic view of preferences, behaviors, and buying patterns?
3. Next-generation inventory: Given the right customer insights, how are you utilizing advanced analytics to ensure inventory is optimized to meet demand precisely where and when it’s needed?
4. Distribution partnerships: Having ensured your customers find what they want where they want it, how are your distribution strategies adapting to deliver these choices to them swiftly and efficiently?
5. Real estate strategy: How is your real estate strategy interconnected with insights, inventory and distribution to enhance experience and maximize your footprint?
When approached cohesively, these efforts all build toward one overarching differentiator for retailers: a better customer experience that reaches from brand engagement and order placement through delivery and return, the EY study said. Amid continued volatility and an economy driven by complex customer demands, the retailers best set up to win are those that are striving to gain real-time visibility into stock levels, offer flexible fulfillment options and modernize merchandising through personalized and dynamic customer experiences.
Geopolitical rivalries, alliances, and aspirations are rewiring the global economy—and the imposition of new tariffs on foreign imports by the U.S. will accelerate that process, according to an analysis by Boston Consulting Group (BCG).
Without a broad increase in tariffs, world trade in goods will keep growing at an average of 2.9% annually for the next eight years, the firm forecasts in its report, “Great Powers, Geopolitics, and the Future of Trade.” But the routes goods travel will change markedly as North America reduces its dependence on China and China builds up its links with the Global South, which is cementing its power in the global trade map.
“Global trade is set to top $29 trillion by 2033, but the routes these goods will travel is changing at a remarkable pace,” Aparna Bharadwaj, managing director and partner at BCG, said in a release. “Trade lanes were already shifting from historical patterns and looming US tariffs will accelerate this. Navigating these new dynamics will be critical for any global business.”
To understand those changes, BCG modeled the direct impact of the 60/25/20 scenario (60% tariff on Chinese goods, a 25% on goods from Canada and Mexico, and a 20% on imports from all other countries). The results show that the tariffs would add $640 billion to the cost of importing goods from the top ten U.S. import nations, based on 2023 levels, unless alternative sources or suppliers are found.
In terms of product categories imported by the U.S., the greatest impact would be on imported auto parts and automotive vehicles, which would primarily affect trade with Mexico, the EU, and Japan. Consumer electronics, electrical machinery, and fashion goods would be most affected by higher tariffs on Chinese goods. Specifically, the report forecasts that a 60% tariff rate would add $61 billion to cost of importing consumer electronics products from China into the U.S.