Businesses across the country are struggling to find workers, and transportation and logistics may be among the hardest hit.
U.S. job openings hit a record high of 8 million in March according to labor department data released Tuesday, but many companies are having a tough time finding workers to fill those slots; the data showed that job vacancies outstripped hires by more than 2 million during the month, the highest gap on record. The news came on the heels of Friday’s disappointing April jobs report, in which the labor department said employers added 266,000 jobs—far less than the roughly 1 million some economists had forecast.
The results paint a tough picture for transportation and logistics, which continues to roar back from the pandemic lows of a year ago but is struggling to find enough truck drivers and warehouse workers to meet surging consumer demand for everything from household goods to apparel and recreation items. The government’s preliminary jobs data for April showed that transportation and warehousing employment declined by 74,000 jobs during the month, following gains in February and March.
Mark Allen, president and CEO of the International Foodservice Distributors Association (IFDA), said the issue is especially acute in the food industry, which has bounced back quickly this year as pandemic restrictions have eased and Covid-19 vaccinations have ramped up. IFDA represents distributors that sell food and related supplies to restaurants, schools, hospitals, and other institutions.
“I don’t think anyone expected for our industry to come back as quickly as it did,” Allen said, pointing to a recent conversation he had with three large food-industry distributors that, combined, told Allen they need to hire 8,000 truck drivers and warehouse employees to meet demand. He said the industry has been feeling the pinch for drivers since the early part of the year, but didn’t see demand heating up on the warehouse side until mid- to late March.
Finding those workers remains tough for a variety of reasons, including the federal government’s expanded unemployment insurance benefits, lingering fears of contracting Covid-19, and the need for some workers to care for children who are still in remote schooling, Allen explained.
“My guess is there are a lot of things going on,” he said, adding that most business leaders point to expanded unemployment insurance as the biggest culprit. “Paying people to stay out of the workforce is not beneficial to industry.”
The federal government continues to offer $300 in additional unemployment benefits to workers sidelined during the pandemic, and although Allen and others say companies are increasing wages and offering other incentives to attract employees, they say such efforts often can’t compete with the stay-at-home benefits.
“Clearly there is a subset of America that, for whatever reason, has not reentered the workforce,” Allen said.
But there’s hope that some of these issues are only temporary. A handful of states have begun tightening reporting requirements to receive unemployment benefits and some have said they would opt out of the enhanced federal unemployment programs before they are scheduled to end in the fall. Some states are offering return-to-work incentives in lieu of the benefits. Allen said there’s a grassroots effort among IFDA members to support such state and local efforts to find “creative solutions to get people back to work.”
The retail sector is plagued by the same hiring concerns, according to Jack Kleinhenz, chief economist for the National Retail Federation (NRF). Retail jobs were down 15,000 in April, following gains in February and March, and employment in retail trade overall is 400,000 lower than it was in February 2020, according to the April jobs report.
Retail job openings continue to exceed hires, and Kleinhenz points to the same mix of reasons for retailers’ difficulty in finding workers—enhanced unemployment benefits, health and safety concerns, and so forth. He says the retail industry continues to “feel its way forward” by offering higher wages, where possible, adding that it will take some time for supply and demand to get back in line.
Like Allen, Kleinhenz says the rapid economic recovery from the pandemic is fueling much of the issue.
“There are a lot of positives, looking forward,” Kleinhenz said, pointing to the strength of the consumer economy as an example. “A year ago, you wouldn’t have thought things would come back so quickly.”
Facing an evolving supply chain landscape in 2025, companies are being forced to rethink their distribution strategies to cope with challenges like rising cost pressures, persistent labor shortages, and the complexities of managing SKU proliferation.
1. Optimize labor productivity and costs. Forward-thinking businesses are leveraging technology to get more done with fewer resources through approaches like slotting optimization, automation and robotics, and inventory visibility.
2. Maximize capacity with smart solutions. With e-commerce volumes rising, facilities need to handle more SKUs and orders without expanding their physical footprint. That can be achieved through high-density storage and dynamic throughput.
3. Streamline returns management. Returns are a growing challenge, thanks to the continued growth of e-commerce and the consumer practice of bracketing. Businesses can handle that with smarter reverse logistics processes like automated returns processing and reverse logistics visibility.
4. Accelerate order fulfillment with robotics. Robotic solutions are transforming the way orders are fulfilled, helping businesses meet customer expectations faster and more accurately than ever before by using autonomous mobile robots (AMRs and robotic picking.
5. Enhance end-of-line packaging. The final step in the supply chain is often the most visible to customers. So optimizing packaging processes can reduce costs, improve efficiency, and support sustainability goals through automated packaging systems and sustainability initiatives.
That clash has come as retailers have been hustling to adjust to pandemic swings like a renewed focus on e-commerce, then swiftly reimagining store experiences as foot traffic returned. But even as the dust settles from those changes, retailers are now facing renewed questions about how best to define their omnichannel strategy in a world where customers have increasing power and information.
The answer may come from a five-part strategy using integrated components to fortify omnichannel retail, EY said. The approach can unlock value and customer trust through great experiences, but only when implemented cohesively, not individually, EY warns.
The steps include:
1. Functional integration: Is your operating model and data infrastructure siloed between e-commerce and physical stores, or have you developed a cohesive unit centered around delivering seamless customer experience?
2. Customer insights: With consumer centricity at the heart of operations, are you analyzing all touch points to build a holistic view of preferences, behaviors, and buying patterns?
3. Next-generation inventory: Given the right customer insights, how are you utilizing advanced analytics to ensure inventory is optimized to meet demand precisely where and when it’s needed?
4. Distribution partnerships: Having ensured your customers find what they want where they want it, how are your distribution strategies adapting to deliver these choices to them swiftly and efficiently?
5. Real estate strategy: How is your real estate strategy interconnected with insights, inventory and distribution to enhance experience and maximize your footprint?
When approached cohesively, these efforts all build toward one overarching differentiator for retailers: a better customer experience that reaches from brand engagement and order placement through delivery and return, the EY study said. Amid continued volatility and an economy driven by complex customer demands, the retailers best set up to win are those that are striving to gain real-time visibility into stock levels, offer flexible fulfillment options and modernize merchandising through personalized and dynamic customer experiences.
Geopolitical rivalries, alliances, and aspirations are rewiring the global economy—and the imposition of new tariffs on foreign imports by the U.S. will accelerate that process, according to an analysis by Boston Consulting Group (BCG).
Without a broad increase in tariffs, world trade in goods will keep growing at an average of 2.9% annually for the next eight years, the firm forecasts in its report, “Great Powers, Geopolitics, and the Future of Trade.” But the routes goods travel will change markedly as North America reduces its dependence on China and China builds up its links with the Global South, which is cementing its power in the global trade map.
“Global trade is set to top $29 trillion by 2033, but the routes these goods will travel is changing at a remarkable pace,” Aparna Bharadwaj, managing director and partner at BCG, said in a release. “Trade lanes were already shifting from historical patterns and looming US tariffs will accelerate this. Navigating these new dynamics will be critical for any global business.”
To understand those changes, BCG modeled the direct impact of the 60/25/20 scenario (60% tariff on Chinese goods, a 25% on goods from Canada and Mexico, and a 20% on imports from all other countries). The results show that the tariffs would add $640 billion to the cost of importing goods from the top ten U.S. import nations, based on 2023 levels, unless alternative sources or suppliers are found.
In terms of product categories imported by the U.S., the greatest impact would be on imported auto parts and automotive vehicles, which would primarily affect trade with Mexico, the EU, and Japan. Consumer electronics, electrical machinery, and fashion goods would be most affected by higher tariffs on Chinese goods. Specifically, the report forecasts that a 60% tariff rate would add $61 billion to cost of importing consumer electronics products from China into the U.S.
Shippers are actively preparing for changes in tariffs and trade policy through steps like analyzing their existing customs data, identifying alternative suppliers, and re-evaluating their cross-border strategies, according to research from logistics provider C.H. Robinson.
They are acting now because survey results show that shippers say the top risk to their supply chains in 2025 is changes in tariffs and trade policy. And nearly 50% say the uncertainty around tariffs and trade policy is already a pain point for them today, the Eden Prairie, Minnesota-based company said.
In a move to answer those concerns, C.H. Robinson says it has been working with its clients by running risk scenarios, building and implementing contingency plans, engineering and executing tariff solutions, and increasing supply chain diversification and agility.
“Having visibility into your full supply chain is no longer a nice-to-have. In 2025, visibility is a competitive differentiator and shippers without the technology and expertise to support real-time data and insights, contingency planning, and quick action will face increased supply chain risks,” Jordan Kass, President of C.H. Robinson Managed Solutions, said in a release.
The company’s survey showed that shippers say the top five ways they are planning for those risks: identifying where they can switch sourcing to save money, analyzing customs data, evaluating cross-border strategies, running risk scenarios, and lowering their dependence on Chinese imports.
President of C.H. Robinson Global Forwarding, Mike Short, said: “In today’s uncertain shipping environment, shippers are looking for ways to reduce their susceptibility to events that impact logistics but are out of their control. By diversifying their supply chains, getting access to the latest information and having a global supply chain partner able to flex with their needs at a moment’s notice, shippers can gain something they don’t always have when disruptions and policy changes occur - options.”
That strategy is described by RILA President Brian Dodge in a document titled “2025 Retail Public Policy Agenda,” which begins by describing leading retailers as “dynamic and multifaceted businesses that begin on Main Street and stretch across the world to bring high value and affordable consumer goods to American families.”
RILA says its policy priorities support that membership in four ways:
Investing in people. Retail is for everyone; the place for a first job, 2nd chance, third act, or a side hustle – the retail workforce represents the American workforce.
Ensuring a safe, sustainable future. RILA is working with lawmakers to help shape policies that protect our customers and meet expectations regarding environmental concerns.
Leading in the community. Retail is more than a store; we are an integral part of the fabric of our communities.
“As Congress and the Trump administration move forward to adopt policies that reduce regulatory burdens, create economic growth, and bring value to American families, understanding how such policies will impact retailers and the communities we serve is imperative,” Dodge said. “RILA and its member companies look forward to collaborating with policymakers to provide industry-specific insights and data to help shape any policies under consideration.”