Manufacturers, merchant wholesalers, and retailers have been facing an extremely challenging economic and financial environment over the past few years. Key among their concerns: an unexpected decline in sales combined with an increase in the inventories-to-sales ratio. While this situation is typical during a recession, the nature of both of these conditions was qualitatively different than it was for previous post-World War II recessions.
An unexpected sales decline in combination with an increase in the inventories-to-sales ratio typically implies an unexpected inventory accumulation and a reduction in demand. This stems from the inability of businesses to adjust inventory levels and prices. ("Unexpected" sales or inventories-to-sales ratios are defined as the difference between the forecast and the actual.)
It's important to note that different types of companies have different capacities for dealing with unexpected inventory accumulations. Wholesalers and retailers usually are better able to manage them because they can initiate the cancellation of orders, implement price discounting, and get better and faster feedback from their customers. Manufacturers, on the other hand, have to be concerned about production cycles and assembly lines and therefore manage two different types of inventories: input inventories (work-in-progress, raw materials, and intermediate goods) and finished goods.
A different kind of recession
By examining the inventory and sales levels over the past 14 years, we can see how the two most recent recessions (2001 and 2007) differed from one another in terms of which types of business were affected as well as the severity of the downturn.
The 2001 recession (March 2001 through November 2001), also known as the "Dot-Com Recession," was driven by a downturn in business spending rather than by a drop in housing or consumer spending. Business investment adjusted for inflation suffered significant declines, however housing starts hardly moved and personal spending and retail sales, when adjusted for inflation, actually increased.
In the months leading into the 2001 recession, retail sales growth slowed and wholesale sales fell a bit, but manufacturing sales saw a relatively sharp decline as shown in Figure 1. This decline caused greater inventory accumulation (Figure 2) and a sudden rise in the inventoriesto- sales ratios (Figure 3). While manufacturing sales adjusted for inflation just barely surpassed its pre-2001 recession peak, wholesale sales, retail sales, and imports from China kept chugging along.
In contrast, the "Great Recession" (December 2007 through June 2009) and the subsequent anemic recovery have dramatically affected almost every aspect of the U.S. economy. This past recession was much more severe and qualitatively different than the previous post-World War II recessions. The impact on manufacturers was devastating, causing an almost 20-percent decline in real sales and an unprecedented spike in the inventories-to-sales ratio, as seen in Figures 1 and 3, respectively. While retailers and wholesalers fared relatively "better" leading up to and during the Great Recession, they did experience an approximate 12- percent decline in sales from peak to trough (see Figure 1). But they managed to reduce their inventory holdings through heavy price discounting and canceling orders of Chinese imports.
How strong a recovery?
Since the official end of the Great Recession in June 2009, the economic recovery has been relatively anemic by historical standards, with significant weaknesses in such key sectors of the economy as housing and household net worth. It has taken three years for retail sales and personal spending adjusted for inflation to finally surpass their previous peaks. Real wholesale sales are still slightly below their pre-Great Recession peak, while the manufacturing sector is struggling to make a full recovery.
The manufacturing recovery would be even weaker if not for a substantial increase in U.S. exports due to relatively strong growth in some emerging markets— namely China, India, and Brazil—and a weak U.S. dollar. In addition, business capital equipment and software spending has accelerated during the recovery period as businesses with healthy balance sheets focused on improving both productivity and inventory management without increasing payrolls.
What does all this mean for the near future? Currently inventories are lean, and as a result, we expect to see them increase. There should be a big bounce-back in automobile inventories—and therefore manufacturing—once the supply chain disruptions caused by the mid-March earthquake in Japan abate. We expect manufacturing inventory levels to surpass their Quarter 1, 2008 peak by early 2012.
Wholesale inventories will benefit from the same type of drivers as manufacturing inventories: exports, business equipment formation (capacity expansion), and replenishment. However, a significant portion of wholesale sales and inventory is targeted to the retail side of the economy, which has been showing considerable weakness recently.
The consumer side of the U.S. economy has softened considerably in the first half of 2011, with weakening retail sales growth and depressed levels of consumer confidence. Retail inventories are ultra-thin, and we expect the inventories-to-sales ratio to continue on its downward path due to technological innovations that help companies better match supply with demand together with increased efficiency in inventory management. The outlook for retail inventories remains relatively flat for the next couple of quarters with a slight pickup thereafter. We do not expect retail inventories to surpass their pre-Great Recession peak anytime soon since consumer spending has been very lackluster and the recent payroll numbers are not very promising.
Just 29% of supply chain organizations have the competitive characteristics they’ll need for future readiness, according to a Gartner survey released Tuesday. The survey focused on how organizations are preparing for future challenges and to keep their supply chains competitive.
Gartner surveyed 579 supply chain practitioners to determine the capabilities needed to manage the “future drivers of influence” on supply chains, which include artificial intelligence (AI) achievement and the ability to navigate new trade policies. According to the survey, the five competitive characteristics are: agility, resilience, regionalization, integrated ecosystems, and integrated enterprise strategy.
The survey analysis identified “leaders” among the respondents as supply chain organizations that have already developed at least three of the five competitive characteristics necessary to address the top five drivers of supply chain’s future.
Less than a third have met that threshold.
“Leaders shared a commitment to preparation through long-term, deliberate strategies, while non-leaders were more often focused on short-term priorities,” Pierfrancesco Manenti, vice president analyst in Gartner’s Supply Chain practice, said in a statement announcing the survey results.
“Most leaders have yet to invest in the most advanced technologies (e.g. real-time visibility, digital supply chain twin), but plan to do so in the next three-to-five years,” Manenti also said in the statement. “Leaders see technology as an enabler to their overall business strategies, while non-leaders more often invest in technology first, without having fully established their foundational capabilities.”
As part of the survey, respondents were asked to identify the future drivers of influence on supply chain performance over the next three to five years. The top five drivers are: achievement capability of AI (74%); the amount of new ESG regulations and trade policies being released (67%); geopolitical fight/transition for power (65%); control over data (62%); and talent scarcity (59%).
The analysis also identified four unique profiles of supply chain organizations, based on what their leaders deem as the most crucial capabilities for empowering their organizations over the next three to five years.
First, 54% of retailers are looking for ways to increase their financial recovery from returns. That’s because the cost to return a purchase averages 27% of the purchase price, which erases as much as 50% of the sales margin. But consumers have their own interests in mind: 76% of shoppers admit they’ve embellished or exaggerated the return reason to avoid a fee, a 39% increase from 2023 to 204.
Second, return experiences matter to consumers. A whopping 80% of shoppers stopped shopping at a retailer because of changes to the return policy—a 34% increase YoY.
Third, returns fraud and abuse is top-of-mind-for retailers, with wardrobing rising 38% in 2024. In fact, over two thirds (69%) of shoppers admit to wardrobing, which is the practice of buying an item for a specific reason or event and returning it after use. Shoppers also practice bracketing, or purchasing an item in a variety of colors or sizes and then returning all the unwanted options.
Fourth, returns come with a steep cost in terms of sustainability, with returns amounting to 8.4 billion pounds of landfill waste in 2023 alone.
“As returns have become an integral part of the shopper experience, retailers must balance meeting sky-high expectations with rising costs, environmental impact, and fraudulent behaviors,” Amena Ali, CEO of Optoro, said in the firm’s “2024 Returns Unwrapped” report. “By understanding shoppers’ behaviors and preferences around returns, retailers can create returns experiences that embrace their needs while driving deeper loyalty and protecting their bottom line.”
Facing an evolving supply chain landscape in 2025, companies are being forced to rethink their distribution strategies to cope with challenges like rising cost pressures, persistent labor shortages, and the complexities of managing SKU proliferation.
1. Optimize labor productivity and costs. Forward-thinking businesses are leveraging technology to get more done with fewer resources through approaches like slotting optimization, automation and robotics, and inventory visibility.
2. Maximize capacity with smart solutions. With e-commerce volumes rising, facilities need to handle more SKUs and orders without expanding their physical footprint. That can be achieved through high-density storage and dynamic throughput.
3. Streamline returns management. Returns are a growing challenge, thanks to the continued growth of e-commerce and the consumer practice of bracketing. Businesses can handle that with smarter reverse logistics processes like automated returns processing and reverse logistics visibility.
4. Accelerate order fulfillment with robotics. Robotic solutions are transforming the way orders are fulfilled, helping businesses meet customer expectations faster and more accurately than ever before by using autonomous mobile robots (AMRs and robotic picking.
5. Enhance end-of-line packaging. The final step in the supply chain is often the most visible to customers. So optimizing packaging processes can reduce costs, improve efficiency, and support sustainability goals through automated packaging systems and sustainability initiatives.
Geopolitical rivalries, alliances, and aspirations are rewiring the global economy—and the imposition of new tariffs on foreign imports by the U.S. will accelerate that process, according to an analysis by Boston Consulting Group (BCG).
Without a broad increase in tariffs, world trade in goods will keep growing at an average of 2.9% annually for the next eight years, the firm forecasts in its report, “Great Powers, Geopolitics, and the Future of Trade.” But the routes goods travel will change markedly as North America reduces its dependence on China and China builds up its links with the Global South, which is cementing its power in the global trade map.
“Global trade is set to top $29 trillion by 2033, but the routes these goods will travel is changing at a remarkable pace,” Aparna Bharadwaj, managing director and partner at BCG, said in a release. “Trade lanes were already shifting from historical patterns and looming US tariffs will accelerate this. Navigating these new dynamics will be critical for any global business.”
To understand those changes, BCG modeled the direct impact of the 60/25/20 scenario (60% tariff on Chinese goods, a 25% on goods from Canada and Mexico, and a 20% on imports from all other countries). The results show that the tariffs would add $640 billion to the cost of importing goods from the top ten U.S. import nations, based on 2023 levels, unless alternative sources or suppliers are found.
In terms of product categories imported by the U.S., the greatest impact would be on imported auto parts and automotive vehicles, which would primarily affect trade with Mexico, the EU, and Japan. Consumer electronics, electrical machinery, and fashion goods would be most affected by higher tariffs on Chinese goods. Specifically, the report forecasts that a 60% tariff rate would add $61 billion to cost of importing consumer electronics products from China into the U.S.
That strategy is described by RILA President Brian Dodge in a document titled “2025 Retail Public Policy Agenda,” which begins by describing leading retailers as “dynamic and multifaceted businesses that begin on Main Street and stretch across the world to bring high value and affordable consumer goods to American families.”
RILA says its policy priorities support that membership in four ways:
Investing in people. Retail is for everyone; the place for a first job, 2nd chance, third act, or a side hustle – the retail workforce represents the American workforce.
Ensuring a safe, sustainable future. RILA is working with lawmakers to help shape policies that protect our customers and meet expectations regarding environmental concerns.
Leading in the community. Retail is more than a store; we are an integral part of the fabric of our communities.
“As Congress and the Trump administration move forward to adopt policies that reduce regulatory burdens, create economic growth, and bring value to American families, understanding how such policies will impact retailers and the communities we serve is imperative,” Dodge said. “RILA and its member companies look forward to collaborating with policymakers to provide industry-specific insights and data to help shape any policies under consideration.”