After a couple of tough years, most third-party logistics providers (3PLs) got back on track in 2010, and business is looking even better in 2011 for the four 3PL segments that Armstrong & Associates follows: domestic transportation management, international transportation management, dedicated contract carriage, and value-added warehousing and distribution. Overall, 3PLs' U.S. gross revenues jumped 18.9 percent in 2010 to US $127.3 billion, slightly exceeding 2008's market results. We are forecasting that gross revenues will rise to an estimated US $141.2 billion this year.
This strong performance reflects a long-term growth trend. Since we began tracking results in 1995, the 3PL market has experienced negative growth just once, in 2009. Even with that dip, the market's compound annual growth rate (CAGR) for net revenue from 1995 through 2010 was 12.7 percent. Moreover, the increase in net revenue from 2009 to 2010 was 4.7 times the growth rate of the U.S. gross domestic product (GDP) during that same period.
Both revenues and profitability increased in all four 3PL segments in 2010. Gross revenue increases ranged from 12.9 percent for value-added warehousing and distribution to 30.1 percent for international transportation management and were up 19.4 percent overall. Overall net revenues (gross revenue minus purchased transportation) were up 13.2 percent. Net revenues are a better indicator of true business improvement since fuel-related costs have minimal impact. Overall, net income increased 23.4 percent from 2009's levels.
One of the most important factors in 3PL growth was world trade volumes, which increased 12.4 percent in 2010.1 That increase, together with continued economic globalization, helped 3PLs involved in international transportation management grow the fastest among the four segments, achieving a 30.1-percent increase in gross revenue (turnover) and a 19.2-percent increase in net revenue (gross margin) in 2010. Growth rates for domestic business segments trailed far behind.
Blurring lines
The four different 3PL segments are derived from the regulatory history of the United States. After trucking deregulation in 1980, dedicated con- tract carriage rapidly developed from the practice of single-source leasing of tractors and drivers. Thanks to that same deregulation, brokers' operating authority licenses became widely available, which spurred the expansion of domestic transportation management. The international trans- portation management segment developed in response to loosened Federal Maritime Commission regulations and the elimination of the Civil Aeronautics Board.
Since 1980, the lines between 3PL segments have become blurred as companies have expanded and integrated different types of offerings. Major service providers have consolidated to become global supply chain managers. These multifaceted giants typically conduct business in all four segments and have developed extensive global operating networks. Similarly, nearly all companies whose core businesses were value-added warehousing now have domestic transportation management capability and often engage in dedicated contract carriage. Meanwhile, the leaders in dedicated contract carriage, such as Penske and Ryder, also have large warehousing and transportation operations.
The basic pattern is that non-asset-based transportation management 3PLs are more profitable than are providers of asset-based dedicated contract carriage and value-added warehousing. Many warehousing providers, in fact, have turned to leasing warehouses to avoid the asset-ownership stigma applied by financial analysts. However, such a change normally involves carrying long-term leases, which do not improve profitability.
All of the large domestically based transportation management companies are expanding geographically and developing broader service portfolios. Over time, survival in a consolidating global mar- ket may cause them to suffer diminishing margins. What is certain is that the market is and will remain dynamic, and these companies must continue to grow and change if they are to survive.
The international transportation management and value-added warehousing and distribution segments have grown rapidly since 2000. In contrast, dedicated contract carriage and domestically based transportation management have seen slower net revenue growth. Currently, however, the former is experiencing a short-term rebirth because of growing concerns about driver and truck capacity.
Meanwhile, about one in nine truckloads in the United States today is handled by a domestic transportation management 3PL. The ratio of loads handled by domestic transportation management 3PLs to those handled by dedicated services providers, however, should continue to increase. This growth is driven by non-asset 3PLs, which have the ability to optimize transportation for customers without having to worry about utilizing their own assets or being limited by a specific transportation mode.
Modest but steady growth
Figure 1 illustrates our projections for 2011. On average, the first quarter was strong for all markets. Value-added warehousing and distribution is expected to achieve modest growth of 8 percent for the year, while the domestic transportation management and dedicated contract carriage segments should benefit from a reviving economy. Accordingly, we forecast that U.S. 3PL revenues overall will grow 10.9 percent in 2011. This estimate is 3.5 to 4 times that for U.S. GDP and reflects our expectation that in the last three quarters of 2011 the 3PL market will realize smaller increases than it did in the very robust first quarter.
So, even in a sluggish economy with growth decelerating from the first-quarter highs, we anticipate that 3PLs are back on track to have a historically average growth year in 2011. When you compare 2011 to 2009, most 3PLs will be quite happy with average.
Endnote: 1. "Tension from the Two-Speed Recovery," World Economic Outlook, International Monetary Fund, April 2011, www.imf.org.
The practice consists of 5,000 professionals from Accenture and from Avanade—the consulting firm’s joint venture with Microsoft. They will be supported by Microsoft product specialists who will work closely with the Accenture Center for Advanced AI. Together, that group will collaborate on AI and Copilot agent templates, extensions, plugins, and connectors to help organizations leverage their data and gen AI to reduce costs, improve efficiencies and drive growth, they said on Thursday.
Accenture and Avanade say they have already developed some AI tools for these applications. For example, a supplier discovery and risk agent can deliver real-time market insights, agile supply chain responses, and better vendor selection, which could result in up to 15% cost savings. And a procure-to-pay agent could improve efficiency by up to 40% and enhance vendor relations and satisfaction by addressing urgent payment requirements and avoiding disruptions of key services
Likewise, they have also built solutions for clients using Microsoft 365 Copilot technology. For example, they have created Copilots for a variety of industries and functions including finance, manufacturing, supply chain, retail, and consumer goods and healthcare.
Another part of the new practice will be educating clients how to use the technology, using an “Azure Generative AI Engineer Nanodegree program” to teach users how to design, build, and operationalize AI-driven applications on Azure, Microsoft’s cloud computing platform. The online classes will teach learners how to use AI models to solve real-world problems through automation, data insights, and generative AI solutions, the firms said.
“We are pleased to deepen our collaboration with Accenture to help our mutual customers develop AI-first business processes responsibly and securely, while helping them drive market differentiation,” Judson Althoff, executive vice president and chief commercial officer at Microsoft, said in a release. “By bringing together Copilots and human ambition, paired with the autonomous capabilities of an agent, we can accelerate AI transformation for organizations across industries and help them realize successful business outcomes through pragmatic innovation.”
Census data showed that overall retail sales in October were up 0.4% seasonally adjusted month over month and up 2.8% unadjusted year over year. That compared with increases of 0.8% month over month and 2% year over year in September.
October’s core retail sales as defined by NRF — based on the Census data but excluding automobile dealers, gasoline stations and restaurants — were unchanged seasonally adjusted month over month but up 5.4% unadjusted year over year.
Core sales were up 3.5% year over year for the first 10 months of the year, in line with NRF’s forecast for 2024 retail sales to grow between 2.5% and 3.5% over 2023. NRF is forecasting that 2024 holiday sales during November and December will also increase between 2.5% and 3.5% over the same time last year.
“October’s pickup in retail sales shows a healthy pace of spending as many consumers got an early start on holiday shopping,” NRF Chief Economist Jack Kleinhenz said in a release. “October sales were a good early step forward into the holiday shopping season, which is now fully underway. Falling energy prices have likely provided extra dollars for household spending on retail merchandise.”
Despite that positive trend, market watchers cautioned that retailers still need to offer competitive value propositions and customer experience in order to succeed in the holiday season. “The American consumer has been more resilient than anyone could have expected. But that isn’t a free pass for retailers to under invest in their stores,” Nikki Baird, VP of strategy & product at Aptos, a solutions provider of unified retail technology based out of Alpharetta, Georgia, said in a statement. “They need to make investments in labor, customer experience tech, and digital transformation. It has been too easy to kick the can down the road until you suddenly realize there’s no road left.”
A similar message came from Chip West, a retail and consumer behavior expert at the marketing, packaging, print and supply chain solutions provider RRD. “October’s increase proved to be slightly better than projections and was likely boosted by lower fuel prices. As inflation slowed for a number of months, prices in several categories have stabilized, with some even showing declines, offering further relief to consumers,” West said. “The data also looks to be a positive sign as we kick off the holiday shopping season. Promotions and discounts will play a prominent role in holiday shopping behavior as they are key influencers in consumer’s purchasing decisions.”
That result came from the company’s “GEP Global Supply Chain Volatility Index,” an indicator tracking demand conditions, shortages, transportation costs, inventories, and backlogs based on a monthly survey of 27,000 businesses. The October index number was -0.39, which was up only slightly from its level of -0.43 in September.
Researchers found a steep rise in slack across North American supply chains due to declining factory activity in the U.S. In fact, purchasing managers at U.S. manufacturers made their strongest cutbacks to buying volumes in nearly a year and a half, indicating that factories in the world's largest economy are preparing for lower production volumes, GEP said.
Elsewhere, suppliers feeding Asia also reported spare capacity in October, albeit to a lesser degree than seen in Western markets. Europe's industrial plight remained a key feature of the data in October, as vendor capacity was significantly underutilized, reflecting a continuation of subdued demand in key manufacturing hubs across the continent.
"We're in a buyers' market. October is the fourth straight month that suppliers worldwide reported spare capacity, with notable contractions in factory demand across North America and Europe, underscoring the challenging outlook for Western manufacturers," Todd Bremer, vice president, GEP, said in a release. "President-elect Trump inherits U.S. manufacturers with plenty of spare capacity while in contrast, China's modest rebound and strong expansion in India demonstrate greater resilience in Asia."
Even as the e-commerce sector overall continues expanding toward a forecasted 41% of all retail sales by 2027, many small to medium e-commerce companies are struggling to find the investment funding they need to increase sales, according to a sector survey from online capital platform Stenn.
Global geopolitical instability and increasing inflation are causing e-commerce firms to face a liquidity crisis, which means companies may not be able to access the funds they need to grow, Stenn’s survey of 500 senior e-commerce leaders found. The research was conducted by Opinion Matters between August 29 and September 5.
Survey findings include:
61.8% of leaders who sought growth capital did so to invest in advanced technologies, such as AI and machine learning, to improve their businesses.
When asked which resources they wished they had more access to, 63.8% of respondents pointed to growth capital.
Women indicated a stronger need for business operations training (51.2%) and financial planning resources (48.8%) compared to men (30.8% and 15.4%).
40% of business owners are seeking external financial advice and mentorship at least once a week to help with business decisions.
Almost half (49.6%) of respondents are proactively forecasting their business activity 6-18 months ahead.
“As e-commerce continues to grow rapidly, driven by increasing online consumer demand and technological innovation, it’s important to remember that capital constraints and access to growth financing remain persistent hurdles for many e-commerce business leaders especially at small and medium-sized businesses,” Noel Hillman, Chief Commercial Officer at Stenn, said in a release. “In this competitive landscape, ensuring liquidity and optimizing supply chain processes are critical to sustaining growth and scaling operations.”
With six keynote and more than 100 educational sessions, CSCMP EDGE 2024 offered a wealth of content. Here are highlights from just some of the presentations.
A great American story
Author and entrepreneur Fawn Weaver closed out the first day of the conference by telling the little-known story of Nathan “Nearest” Green, who was born into slavery, freed after the Civil War, and went on to become the first master distiller for the Jack Daniel’s Whiskey brand. Through extensive research and interviews with descendants of the Daniel and Green families, Weaver discovered what she describes as a positive American story.
She told the story in her best-selling book, Love & Whiskey: The Remarkable True Story of Jack Daniel, His Master Distiller Nearest Green, and the Improbable Rise of Uncle Nearest. That story also inspired her to create Uncle Nearest Premium Whiskey.
Weaver discussed the barriers she encountered in bringing the brand to life, her vision for where it’s headed, and her take on the supply chain—which she views as both a necessary cost of doing business and an opportunity.
“[It’s] an opportunity if you can move quickly,” she said, pointing to a recent project in which the company was able to fast-track a new Uncle Nearest product thanks to close collaboration with its supply chain partners.
A two-pronged business transformation
We may be living in a world full of technology, but strategy and focus remain the top priorities when it comes to managing a business and its supply chains. So says Roberto Isaias, executive vice president and chief supply chain officer for toy manufacturing and entertainment company Mattel.
Isaias emphasized the point during his keynote on day two of EDGE 2024. He described how Mattel transformed itself amid surging demand for Barbie-branded items following the success of the Barbie movie.
That transformation, according to Isaias, came on two fronts: commercially and logistically. Today, Mattel is steadily moving beyond the toy aisle with two films and 13 TV series in production as well as 14 films and 35 shows in development. And as for those supply chain gains? The company has saved millions, increased productivity, and improved profit margins—even amid cost increases and inflation.
A framework for chasing excellence
Most of the time when CEOs present at an industry conference, they like to talk about their companies’ success stories. Not J.B. Hunt’s Shelley Simpson. Speaking at EDGE, the trucking company’s president and CEO led with a story about a time that the company lost a major customer.
According to Simpson, the company had a customer of their dedicated contract business in 2001 that was consistently making late shipments with no lead time. “We were working like crazy to try to satisfy them, and lost their business,” Simpson said.
When the team at J.B. Hunt later met with the customer’s chief supply chain officer and related all they had been doing, the customer responded, “You never shared everything you were doing for us.”
Out of that experience, came J.B. Hunt’s Customer Value Delivery framework. The framework consists of five steps: 1) understand customer needs, 2) deliver expectations, 3) measure results, 4) communicate performance, and 5) anticipate new value.
Next year’s CSCMP EDGE conference on October 5–8 in National Harbor, Md., promises to have a similarly deep lineup of keynote presentations. Register early at www.cscmpedge.org.