After a couple of tough years, most third-party logistics providers (3PLs) got back on track in 2010, and business is looking even better in 2011 for the four 3PL segments that Armstrong & Associates follows: domestic transportation management, international transportation management, dedicated contract carriage, and value-added warehousing and distribution. Overall, 3PLs' U.S. gross revenues jumped 18.9 percent in 2010 to US $127.3 billion, slightly exceeding 2008's market results. We are forecasting that gross revenues will rise to an estimated US $141.2 billion this year.
This strong performance reflects a long-term growth trend. Since we began tracking results in 1995, the 3PL market has experienced negative growth just once, in 2009. Even with that dip, the market's compound annual growth rate (CAGR) for net revenue from 1995 through 2010 was 12.7 percent. Moreover, the increase in net revenue from 2009 to 2010 was 4.7 times the growth rate of the U.S. gross domestic product (GDP) during that same period.
Both revenues and profitability increased in all four 3PL segments in 2010. Gross revenue increases ranged from 12.9 percent for value-added warehousing and distribution to 30.1 percent for international transportation management and were up 19.4 percent overall. Overall net revenues (gross revenue minus purchased transportation) were up 13.2 percent. Net revenues are a better indicator of true business improvement since fuel-related costs have minimal impact. Overall, net income increased 23.4 percent from 2009's levels.
One of the most important factors in 3PL growth was world trade volumes, which increased 12.4 percent in 2010.1 That increase, together with continued economic globalization, helped 3PLs involved in international transportation management grow the fastest among the four segments, achieving a 30.1-percent increase in gross revenue (turnover) and a 19.2-percent increase in net revenue (gross margin) in 2010. Growth rates for domestic business segments trailed far behind.
Blurring lines
The four different 3PL segments are derived from the regulatory history of the United States. After trucking deregulation in 1980, dedicated con- tract carriage rapidly developed from the practice of single-source leasing of tractors and drivers. Thanks to that same deregulation, brokers' operating authority licenses became widely available, which spurred the expansion of domestic transportation management. The international trans- portation management segment developed in response to loosened Federal Maritime Commission regulations and the elimination of the Civil Aeronautics Board.
Since 1980, the lines between 3PL segments have become blurred as companies have expanded and integrated different types of offerings. Major service providers have consolidated to become global supply chain managers. These multifaceted giants typically conduct business in all four segments and have developed extensive global operating networks. Similarly, nearly all companies whose core businesses were value-added warehousing now have domestic transportation management capability and often engage in dedicated contract carriage. Meanwhile, the leaders in dedicated contract carriage, such as Penske and Ryder, also have large warehousing and transportation operations.
The basic pattern is that non-asset-based transportation management 3PLs are more profitable than are providers of asset-based dedicated contract carriage and value-added warehousing. Many warehousing providers, in fact, have turned to leasing warehouses to avoid the asset-ownership stigma applied by financial analysts. However, such a change normally involves carrying long-term leases, which do not improve profitability.
All of the large domestically based transportation management companies are expanding geographically and developing broader service portfolios. Over time, survival in a consolidating global mar- ket may cause them to suffer diminishing margins. What is certain is that the market is and will remain dynamic, and these companies must continue to grow and change if they are to survive.
The international transportation management and value-added warehousing and distribution segments have grown rapidly since 2000. In contrast, dedicated contract carriage and domestically based transportation management have seen slower net revenue growth. Currently, however, the former is experiencing a short-term rebirth because of growing concerns about driver and truck capacity.
Meanwhile, about one in nine truckloads in the United States today is handled by a domestic transportation management 3PL. The ratio of loads handled by domestic transportation management 3PLs to those handled by dedicated services providers, however, should continue to increase. This growth is driven by non-asset 3PLs, which have the ability to optimize transportation for customers without having to worry about utilizing their own assets or being limited by a specific transportation mode.
Modest but steady growth
Figure 1 illustrates our projections for 2011. On average, the first quarter was strong for all markets. Value-added warehousing and distribution is expected to achieve modest growth of 8 percent for the year, while the domestic transportation management and dedicated contract carriage segments should benefit from a reviving economy. Accordingly, we forecast that U.S. 3PL revenues overall will grow 10.9 percent in 2011. This estimate is 3.5 to 4 times that for U.S. GDP and reflects our expectation that in the last three quarters of 2011 the 3PL market will realize smaller increases than it did in the very robust first quarter.
So, even in a sluggish economy with growth decelerating from the first-quarter highs, we anticipate that 3PLs are back on track to have a historically average growth year in 2011. When you compare 2011 to 2009, most 3PLs will be quite happy with average.
Endnote: 1. "Tension from the Two-Speed Recovery," World Economic Outlook, International Monetary Fund, April 2011, www.imf.org.
Just 29% of supply chain organizations have the competitive characteristics they’ll need for future readiness, according to a Gartner survey released Tuesday. The survey focused on how organizations are preparing for future challenges and to keep their supply chains competitive.
Gartner surveyed 579 supply chain practitioners to determine the capabilities needed to manage the “future drivers of influence” on supply chains, which include artificial intelligence (AI) achievement and the ability to navigate new trade policies. According to the survey, the five competitive characteristics are: agility, resilience, regionalization, integrated ecosystems, and integrated enterprise strategy.
The survey analysis identified “leaders” among the respondents as supply chain organizations that have already developed at least three of the five competitive characteristics necessary to address the top five drivers of supply chain’s future.
Less than a third have met that threshold.
“Leaders shared a commitment to preparation through long-term, deliberate strategies, while non-leaders were more often focused on short-term priorities,” Pierfrancesco Manenti, vice president analyst in Gartner’s Supply Chain practice, said in a statement announcing the survey results.
“Most leaders have yet to invest in the most advanced technologies (e.g. real-time visibility, digital supply chain twin), but plan to do so in the next three-to-five years,” Manenti also said in the statement. “Leaders see technology as an enabler to their overall business strategies, while non-leaders more often invest in technology first, without having fully established their foundational capabilities.”
As part of the survey, respondents were asked to identify the future drivers of influence on supply chain performance over the next three to five years. The top five drivers are: achievement capability of AI (74%); the amount of new ESG regulations and trade policies being released (67%); geopolitical fight/transition for power (65%); control over data (62%); and talent scarcity (59%).
The analysis also identified four unique profiles of supply chain organizations, based on what their leaders deem as the most crucial capabilities for empowering their organizations over the next three to five years.
First, 54% of retailers are looking for ways to increase their financial recovery from returns. That’s because the cost to return a purchase averages 27% of the purchase price, which erases as much as 50% of the sales margin. But consumers have their own interests in mind: 76% of shoppers admit they’ve embellished or exaggerated the return reason to avoid a fee, a 39% increase from 2023 to 204.
Second, return experiences matter to consumers. A whopping 80% of shoppers stopped shopping at a retailer because of changes to the return policy—a 34% increase YoY.
Third, returns fraud and abuse is top-of-mind-for retailers, with wardrobing rising 38% in 2024. In fact, over two thirds (69%) of shoppers admit to wardrobing, which is the practice of buying an item for a specific reason or event and returning it after use. Shoppers also practice bracketing, or purchasing an item in a variety of colors or sizes and then returning all the unwanted options.
Fourth, returns come with a steep cost in terms of sustainability, with returns amounting to 8.4 billion pounds of landfill waste in 2023 alone.
“As returns have become an integral part of the shopper experience, retailers must balance meeting sky-high expectations with rising costs, environmental impact, and fraudulent behaviors,” Amena Ali, CEO of Optoro, said in the firm’s “2024 Returns Unwrapped” report. “By understanding shoppers’ behaviors and preferences around returns, retailers can create returns experiences that embrace their needs while driving deeper loyalty and protecting their bottom line.”
Facing an evolving supply chain landscape in 2025, companies are being forced to rethink their distribution strategies to cope with challenges like rising cost pressures, persistent labor shortages, and the complexities of managing SKU proliferation.
1. Optimize labor productivity and costs. Forward-thinking businesses are leveraging technology to get more done with fewer resources through approaches like slotting optimization, automation and robotics, and inventory visibility.
2. Maximize capacity with smart solutions. With e-commerce volumes rising, facilities need to handle more SKUs and orders without expanding their physical footprint. That can be achieved through high-density storage and dynamic throughput.
3. Streamline returns management. Returns are a growing challenge, thanks to the continued growth of e-commerce and the consumer practice of bracketing. Businesses can handle that with smarter reverse logistics processes like automated returns processing and reverse logistics visibility.
4. Accelerate order fulfillment with robotics. Robotic solutions are transforming the way orders are fulfilled, helping businesses meet customer expectations faster and more accurately than ever before by using autonomous mobile robots (AMRs and robotic picking.
5. Enhance end-of-line packaging. The final step in the supply chain is often the most visible to customers. So optimizing packaging processes can reduce costs, improve efficiency, and support sustainability goals through automated packaging systems and sustainability initiatives.
Geopolitical rivalries, alliances, and aspirations are rewiring the global economy—and the imposition of new tariffs on foreign imports by the U.S. will accelerate that process, according to an analysis by Boston Consulting Group (BCG).
Without a broad increase in tariffs, world trade in goods will keep growing at an average of 2.9% annually for the next eight years, the firm forecasts in its report, “Great Powers, Geopolitics, and the Future of Trade.” But the routes goods travel will change markedly as North America reduces its dependence on China and China builds up its links with the Global South, which is cementing its power in the global trade map.
“Global trade is set to top $29 trillion by 2033, but the routes these goods will travel is changing at a remarkable pace,” Aparna Bharadwaj, managing director and partner at BCG, said in a release. “Trade lanes were already shifting from historical patterns and looming US tariffs will accelerate this. Navigating these new dynamics will be critical for any global business.”
To understand those changes, BCG modeled the direct impact of the 60/25/20 scenario (60% tariff on Chinese goods, a 25% on goods from Canada and Mexico, and a 20% on imports from all other countries). The results show that the tariffs would add $640 billion to the cost of importing goods from the top ten U.S. import nations, based on 2023 levels, unless alternative sources or suppliers are found.
In terms of product categories imported by the U.S., the greatest impact would be on imported auto parts and automotive vehicles, which would primarily affect trade with Mexico, the EU, and Japan. Consumer electronics, electrical machinery, and fashion goods would be most affected by higher tariffs on Chinese goods. Specifically, the report forecasts that a 60% tariff rate would add $61 billion to cost of importing consumer electronics products from China into the U.S.
That strategy is described by RILA President Brian Dodge in a document titled “2025 Retail Public Policy Agenda,” which begins by describing leading retailers as “dynamic and multifaceted businesses that begin on Main Street and stretch across the world to bring high value and affordable consumer goods to American families.”
RILA says its policy priorities support that membership in four ways:
Investing in people. Retail is for everyone; the place for a first job, 2nd chance, third act, or a side hustle – the retail workforce represents the American workforce.
Ensuring a safe, sustainable future. RILA is working with lawmakers to help shape policies that protect our customers and meet expectations regarding environmental concerns.
Leading in the community. Retail is more than a store; we are an integral part of the fabric of our communities.
“As Congress and the Trump administration move forward to adopt policies that reduce regulatory burdens, create economic growth, and bring value to American families, understanding how such policies will impact retailers and the communities we serve is imperative,” Dodge said. “RILA and its member companies look forward to collaborating with policymakers to provide industry-specific insights and data to help shape any policies under consideration.”