The U.S. trucking market faces especially challenging conditions as it heads into the second half of 2011. With economic growth improving only haltingly and transportation capacity getting tighter, shippers and carriers find themselves at cross-purposes. Carriers want greater profits (and that often means higher rates), while shippers seek the right balance between ensuring that they get the service they need and combating price hikes. Indeed, full truckload rates are already on the rise in the United States. We expect to see a price hike in the range of 3 to 6 percent, excluding the impact of fuel surcharges.
Historically freight-price increases have been kept in check by the comparatively low barriers to entry or expansion in the truckload freight market as compared to other industries. Can we therefore expect to see price increases capped during this recovery and then reversed as new carriers add capacity? The shortterm answer almost certainly is no. That's because added regulation, oil price inflation, resurgent driver wages, and driver shortages are expected to drive up costs and keep capacity tight.
One indication that rates will remain high is the current trend in freight expenditures versus shipment volumes. Prices declined severely in 2009 as volumes dropped and carriers sacrificed margins in order to keep market share. Although shipment volumes have increased, the Cass Information Systems Freight Index shows freight expenditures outpacing shipment increases in 2010, with that tendency intensifying in Quarter 1 of 2011.1 (See Figure 1, which shows the Cass Index chart with an expenditures-to-shipment ratio added.) Only part of this increase was attributable to fuel costs; the rest was due to price increases sticking.
In response to the increase in shipment volume, U.S. truck capacity is rebuilding. Actual monthly production for Class 8 truck orders averaged 12,000 to 14,000 units/month in 2010, with the production rate accelerating at the end of that year. Sales of heavyduty trucks continue to recover and are even surpassing the estimated industry replacement rate of 14,000 to 16,000 units/month.2 But while this means capacity will increase, it won't be enough in the short term because of the accumulated deficit from carriers delaying purchases over the last three years.
Additionally, both shippers and carriers will struggle to deal with a worsening driver shortage. The total number of employed truckload drivers dropped from a peak of just under 500,000 in 2007 to just over 400,000 in January 2011. Driver wages have recently increased 3 to 4 percent after a drop of about 10 percent over the last two years.3 Only the weakness in general employment levels, especially in the construction industry, has kept driver wages from increasing even more. Look for wages to keep rising and for the trend to accelerate when construction recovers. At the same time, the Compliance Safety and Accountability (CSA) 2010 regulation will cause trucking companies to increase their driver safety screening, which will further slow hiring and reduce the driver pool.
Finally, carriers are being very cautious about adding capacity or making additional investments. The bankruptcy rate for carriers was lower in 2009-2010 than in previous recessions because assetrecovery prices dropped to levels that were unacceptable to banks. That meant more trucking companies survived than expected. But carriers were shaken by their near-death experience in 2009; as a result, they are being more cautious in 2011 and will wait until their fleets have reached capacity at higher prices before they consider expansion. Furthermore, recession- scarred banks will keep a lid on carriers' ambitions with tighter lending standards.
The importance of value creation
So how can logistics leaders get capacity assurance at a price they can defend? And how can carriers maximize profits without appearing to price-gouge?
The answer may lie in less-adversarial relationships and a greater focus on overall value creation. Transactional relationships that emphasize opportunistic bidding and capacity switching by shippers and carriers alike generally are on the wane and are even less appropriate for shippers in these capacityconstrained times. Instead shippers and carriers need to turn to a relationship model that emphasizes partnering and value creation while still putting lanes out to bid. This will assure reliable capacity for shippers and steadier, more profitable business for carriers.
The idea of achieving a value-creating partnership while still going out to bid may seem paradoxical. However, we have seen it work, with the shipper achieving 5- to 15-percent savings while the carrier increases profitability. The sourcing process no longer involves bidding wars that focus heavily on price and are followed by "winner's remorse." Rather, it is used to discover and create previously unseen value from carriers' proposals. For example, an incumbent carrier may keep the same overall shipment volumes but find some volume re-allocated to lanes where it is more profitable and therefore more competitive.
Here are four examples of how shippers and carriers can collaborate to create greater value and mutual gain.
• A broker monitors a shipper's needs on a lane and moves shipments from truckload to intermodal or even to boxcars when it knows the shipper can accept a longer transit time (and for boxcar, the transloads).
• A shipper commits volume to a carrier that can use that shipment as a backhaul for another shipper. The carrier is assured busy trucks on both hauls and can be more competitive.
• A carrier that has a surplus of trailers from a recent downsizing can drop trailers free of charge. The shipper benefits from having a pool of drop trailers instead of having to expand storage capacity. The carrier, in turn, is assured a better-paying lane and can earn more with its power units.
• A carrier coming out of a zone with low outbound volumes (for example, Florida) can offer extra capacity at very short notice, helping out a customer while being able to charge more than the spot backhaul rate.
The simple lesson is that just as the shipper that relies on low-ball bids will come up short on trucks in a capacity crunch, the carrier that relies on price increases to become more profitable will lose to the carrier that creates more value for the shipper. Clearly, shippers and carriers will face challenges in 2011 and beyond. But if value-seeking approaches and recent experience are any indication, collaboration and creative solutions can minimize—and possibly reverse—market-driven price increases.
Endnotes: 1. The Cass Freight Index is available at www.cassinfo.com/frtindex.html. 2. Morgan Stanley Research, Proprietary Freight Index, April 24, 2011, Exhibit 18. 3. Morgan Stanley Research, Exhibits 22-24.
Businesses are cautiously optimistic as peak holiday shipping season draws near, with many anticipating year-over-year sales increases as they continue to battle challenging supply chain conditions.
That’s according to the DHL 2024 Peak Season Shipping Survey, released today by express shipping service provider DHL Express U.S. The company surveyed small and medium-sized enterprises (SMEs) to gauge their holiday business outlook compared to last year and found that a mix of optimism and “strategic caution” prevail ahead of this year’s peak.
Nearly half (48%) of the SMEs surveyed said they expect higher holiday sales compared to 2023, while 44% said they expect sales to remain on par with last year, and just 8% said they foresee a decline. Respondents said the main challenges to hitting those goals are supply chain problems (35%), inflation and fluctuating consumer demand (34%), staffing (16%), and inventory challenges (14%).
But respondents said they have strategies in place to tackle those issues. Many said they began preparing for holiday season earlier this year—with 45% saying they started planning in Q2 or earlier, up from 39% last year. Other strategies include expanding into international markets (35%) and leveraging holiday discounts (32%).
Sixty percent of respondents said they will prioritize personalized customer service as a way to enhance customer interactions and loyalty this year. Still others said they will invest in enhanced web and mobile experiences (23%) and eco-friendly practices (13%) to draw customers this holiday season.
The practice consists of 5,000 professionals from Accenture and from Avanade—the consulting firm’s joint venture with Microsoft. They will be supported by Microsoft product specialists who will work closely with the Accenture Center for Advanced AI. Together, that group will collaborate on AI and Copilot agent templates, extensions, plugins, and connectors to help organizations leverage their data and gen AI to reduce costs, improve efficiencies and drive growth, they said on Thursday.
Accenture and Avanade say they have already developed some AI tools for these applications. For example, a supplier discovery and risk agent can deliver real-time market insights, agile supply chain responses, and better vendor selection, which could result in up to 15% cost savings. And a procure-to-pay agent could improve efficiency by up to 40% and enhance vendor relations and satisfaction by addressing urgent payment requirements and avoiding disruptions of key services
Likewise, they have also built solutions for clients using Microsoft 365 Copilot technology. For example, they have created Copilots for a variety of industries and functions including finance, manufacturing, supply chain, retail, and consumer goods and healthcare.
Another part of the new practice will be educating clients how to use the technology, using an “Azure Generative AI Engineer Nanodegree program” to teach users how to design, build, and operationalize AI-driven applications on Azure, Microsoft’s cloud computing platform. The online classes will teach learners how to use AI models to solve real-world problems through automation, data insights, and generative AI solutions, the firms said.
“We are pleased to deepen our collaboration with Accenture to help our mutual customers develop AI-first business processes responsibly and securely, while helping them drive market differentiation,” Judson Althoff, executive vice president and chief commercial officer at Microsoft, said in a release. “By bringing together Copilots and human ambition, paired with the autonomous capabilities of an agent, we can accelerate AI transformation for organizations across industries and help them realize successful business outcomes through pragmatic innovation.”
Census data showed that overall retail sales in October were up 0.4% seasonally adjusted month over month and up 2.8% unadjusted year over year. That compared with increases of 0.8% month over month and 2% year over year in September.
October’s core retail sales as defined by NRF — based on the Census data but excluding automobile dealers, gasoline stations and restaurants — were unchanged seasonally adjusted month over month but up 5.4% unadjusted year over year.
Core sales were up 3.5% year over year for the first 10 months of the year, in line with NRF’s forecast for 2024 retail sales to grow between 2.5% and 3.5% over 2023. NRF is forecasting that 2024 holiday sales during November and December will also increase between 2.5% and 3.5% over the same time last year.
“October’s pickup in retail sales shows a healthy pace of spending as many consumers got an early start on holiday shopping,” NRF Chief Economist Jack Kleinhenz said in a release. “October sales were a good early step forward into the holiday shopping season, which is now fully underway. Falling energy prices have likely provided extra dollars for household spending on retail merchandise.”
Despite that positive trend, market watchers cautioned that retailers still need to offer competitive value propositions and customer experience in order to succeed in the holiday season. “The American consumer has been more resilient than anyone could have expected. But that isn’t a free pass for retailers to under invest in their stores,” Nikki Baird, VP of strategy & product at Aptos, a solutions provider of unified retail technology based out of Alpharetta, Georgia, said in a statement. “They need to make investments in labor, customer experience tech, and digital transformation. It has been too easy to kick the can down the road until you suddenly realize there’s no road left.”
A similar message came from Chip West, a retail and consumer behavior expert at the marketing, packaging, print and supply chain solutions provider RRD. “October’s increase proved to be slightly better than projections and was likely boosted by lower fuel prices. As inflation slowed for a number of months, prices in several categories have stabilized, with some even showing declines, offering further relief to consumers,” West said. “The data also looks to be a positive sign as we kick off the holiday shopping season. Promotions and discounts will play a prominent role in holiday shopping behavior as they are key influencers in consumer’s purchasing decisions.”
Third-party logistics (3PL) providers’ share of large real estate leases across the U.S. rose significantly through the third quarter of 2024 compared to the same time last year, as more retailers and wholesalers have been outsourcing their warehouse and distribution operations to 3PLs, according to a report from real estate firm CBRE.
Specifically, 3PLs’ share of bulk industrial leasing activity—covering leases of 100,000 square feet or more—rose to 34.1% through Q3 of this year from 30.6% through Q3 last year. By raw numbers, 3PLs have accounted for 498 bulk leases so far this year, up by 9% from the 457 at this time last year.
By category, 3PLs’ share of 34.1% ranked above other occupier types such as: general retail and wholesale (26.6), food and beverage (9.0), automobiles, tires, and parts (7.9), manufacturing (6.2), building materials and construction (5.6), e-commerce only (5.6), medical (2.7), and undisclosed (2.3).
On a quarterly basis, bulk leasing by 3PLs has steadily increased this year, reversing the steadily decreasing trend of 2023. CBRE pointed to three main reasons for that resurgence:
Import Flexibility. Labor disruptions, extreme weather patterns, and geopolitical uncertainty have led many companies to diversify their import locations. Using 3PLs allows for more inventory flexibility, a key component to retailer success in times of uncertainty.
Capital Allocation/Preservation. Warehousing and distribution of goods is expensive, draining capital resources for transportation costs, rent, or labor. But outsourcing to 3PLs provides companies with more flexibility to increase or decrease their inventories without any risk of signing their own lease commitments. And using a 3PL also allows companies to switch supply chain costs from capital to operational expenses.
Focus on Core Competency. Outsourcing their logistics operations to 3PLs allows companies to focus on core business competencies that drive revenue, such as product development, sales, and customer service.
Looking into the future, these same trends will continue to drive 3PL warehouse demand, CBRE said. Economic, geopolitical and supply chain uncertainty will remain prevalent in the coming quarters but will not diminish the need to effectively manage inventory levels.
That result came from the company’s “GEP Global Supply Chain Volatility Index,” an indicator tracking demand conditions, shortages, transportation costs, inventories, and backlogs based on a monthly survey of 27,000 businesses. The October index number was -0.39, which was up only slightly from its level of -0.43 in September.
Researchers found a steep rise in slack across North American supply chains due to declining factory activity in the U.S. In fact, purchasing managers at U.S. manufacturers made their strongest cutbacks to buying volumes in nearly a year and a half, indicating that factories in the world's largest economy are preparing for lower production volumes, GEP said.
Elsewhere, suppliers feeding Asia also reported spare capacity in October, albeit to a lesser degree than seen in Western markets. Europe's industrial plight remained a key feature of the data in October, as vendor capacity was significantly underutilized, reflecting a continuation of subdued demand in key manufacturing hubs across the continent.
"We're in a buyers' market. October is the fourth straight month that suppliers worldwide reported spare capacity, with notable contractions in factory demand across North America and Europe, underscoring the challenging outlook for Western manufacturers," Todd Bremer, vice president, GEP, said in a release. "President-elect Trump inherits U.S. manufacturers with plenty of spare capacity while in contrast, China's modest rebound and strong expansion in India demonstrate greater resilience in Asia."