As the United States economy strives to emerge from the pandemic, shippers have turned increasingly to carload and intermodal rail service to help find capacity to move freight. However, the rail industry continues to grapple with service struggles that began earlier this year during February’s winter weather woes.
On a networkwide basis, intermodal train velocity is below each of the last two years and the five-year average. While overall velocity has fared somewhat better, it continues to languish near the levels it plumbed in the immediate aftermath of February’s weather-related issues.
This has created some friction between carriers and shippers, as demand for capacity remains high coming out of the pandemic. Import volumes, for example, have remained strong since the end of last year and will likely remain so into 2022. Coupled with a tight truck market, this means a positive outlook for demand for intermodal rail services.
Increases in intermodal
With active truck utilization expected to be near 100% for the next several months, shippers will have little alternative but to find capacity on the rail network. As a result, intermodal rates have increased into the mid double-digits over the summer months, compared with 2020 levels. Although rates are expected to lessen into the late third and early fourth quarters, they are still anticipated to be in the mid-single digits above last year’s level for the same month.
The tight truck market and ongoing strong imports have pushed FTR’s Intermodal Competitive Index to low double-digit levels (see Figure 1), indicating that intermodal is highly competitive against domestic truckload alternatives. Indeed, conditions have been strong enough to encourage a modal shift from truck to intermodal. While intermodal’s competitive advantage is likely to lessen as the second half of 2021 wears on, it is expected to remain positive.
One wildcard in intermodal’s competitiveness will be whether shippers can stomach service levels below what they had become accustomed to.
Carriers on both sides of the Mississippi River have had to temporarily embargo shipments into some facilities or have declined to move certain types of freight for a period of time. One Western carrier issued an embargo that halted some movements into Chicago for a week, while another Western carrier made significant changes to its storage terms in Chicago and Los Angeles. On the other side of the Mississippi, an Eastern carrier has limited flows into several of its facilities in recent weeks, most notably its facility in the Lehigh Valley of Pennsylvania in an effort to meter traffic and enhance fluidity.
These efforts, along with ocean carriers landing containers at different ports to avoid their own congestion issues, have created a level of disruption that is hard for many shippers to tolerate. To avoid these service issues, some shippers earlier this year temporarily moved some of their domestic trailer freight volume away from the rails.
Given the tight capacity situation in competing modes, however, shippers may have to adjust to congestion and disruption as the new normal heading into their peak season.
Carload volumes rise
Demand is also up for the carload market, which is positioned to have its best year of the last three from a growth-rate perspective. The increase in carload volumes, however, will add pressure on the rail network heading into the peak season. Several commodity groups, such as grain and chemicals, could experience significant surges in traffic right as the intermodal peak season ramps up.
Railroads will need to keep a particularly close eye on the automotive market heading into the second half of the year. Automotive traffic has been limited lately by the shortage of semiconductors and other parts over the last few months, but volumes should surge once parts become available, as sales are remaining strong and inventory low. Even if sales slow in the coming months, automotive volumes are likely to remain high for the next few quarters, as companies rebuild their inventories. The longer the supply disruptions continue in automotive, the more breathing room the carriers will have to add capacity and labor to their networks to handle the increasing volumes.
The automotive production increase will also produce additional volumes in other sectors that support the automotive industry, such as commodities like metals and chemicals. The metals complex, from metallic ores through finished metal products, is already performing at strong levels and could move even stronger with a full restart of automotive production.
Chemical volumes took an extended dip in February and March of this year in the immediate aftermath of the freeze and related power disruptions in Texas and other parts of the U.S. Gulf Coast. These plants are expected to try and recover that lost volume over the balance of the year, so we should see higher than normal volumes in the second half.
Service issues to persist
With volumes set to increase over the next few months heading into the peak season, shippers should expect the timeline for resolution of service issues to be pushed out even further into the future.
The extended issues are likely the result of carriers not having sufficient available labor to move the additional volumes. Carriers reduced their headcount dramatically during the pandemic last year. Some of those employees have since moved into other industries and were not interested in returning when carriers called them back. There is no short-term fix in sight, as training new people to be conductors and engineers typically takes six to nine months. As a result, shippers should not expect service to improve meaningfully for the peak season.
The continuing service concerns have also drawn the scrutiny of federal regulators, particularly as they review the proposed combination of Canadian National and Kansas City Southern. Consolidation in the railroad industry among Class I carriers has always led to some level of service disruption. While it is unlikely that the transaction will be approved by this year’s peak season, the current service backdrop could present another reason for regulators to be hesitant about granting approval.
Time will tell how the regulators will rule on the merits of the transaction, but what remains clear is that rail service issues will likely continue to be top of mind into 2022 and beyond.
Author’s Note:For more insights and to learn more about FTR’s outlook for future volumes, visit www.ftrintel.com/cscmp and download some sample reports to learn more.
The practice consists of 5,000 professionals from Accenture and from Avanade—the consulting firm’s joint venture with Microsoft. They will be supported by Microsoft product specialists who will work closely with the Accenture Center for Advanced AI. Together, that group will collaborate on AI and Copilot agent templates, extensions, plugins, and connectors to help organizations leverage their data and gen AI to reduce costs, improve efficiencies and drive growth, they said on Thursday.
Accenture and Avanade say they have already developed some AI tools for these applications. For example, a supplier discovery and risk agent can deliver real-time market insights, agile supply chain responses, and better vendor selection, which could result in up to 15% cost savings. And a procure-to-pay agent could improve efficiency by up to 40% and enhance vendor relations and satisfaction by addressing urgent payment requirements and avoiding disruptions of key services
Likewise, they have also built solutions for clients using Microsoft 365 Copilot technology. For example, they have created Copilots for a variety of industries and functions including finance, manufacturing, supply chain, retail, and consumer goods and healthcare.
Another part of the new practice will be educating clients how to use the technology, using an “Azure Generative AI Engineer Nanodegree program” to teach users how to design, build, and operationalize AI-driven applications on Azure, Microsoft’s cloud computing platform. The online classes will teach learners how to use AI models to solve real-world problems through automation, data insights, and generative AI solutions, the firms said.
“We are pleased to deepen our collaboration with Accenture to help our mutual customers develop AI-first business processes responsibly and securely, while helping them drive market differentiation,” Judson Althoff, executive vice president and chief commercial officer at Microsoft, said in a release. “By bringing together Copilots and human ambition, paired with the autonomous capabilities of an agent, we can accelerate AI transformation for organizations across industries and help them realize successful business outcomes through pragmatic innovation.”
Census data showed that overall retail sales in October were up 0.4% seasonally adjusted month over month and up 2.8% unadjusted year over year. That compared with increases of 0.8% month over month and 2% year over year in September.
October’s core retail sales as defined by NRF — based on the Census data but excluding automobile dealers, gasoline stations and restaurants — were unchanged seasonally adjusted month over month but up 5.4% unadjusted year over year.
Core sales were up 3.5% year over year for the first 10 months of the year, in line with NRF’s forecast for 2024 retail sales to grow between 2.5% and 3.5% over 2023. NRF is forecasting that 2024 holiday sales during November and December will also increase between 2.5% and 3.5% over the same time last year.
“October’s pickup in retail sales shows a healthy pace of spending as many consumers got an early start on holiday shopping,” NRF Chief Economist Jack Kleinhenz said in a release. “October sales were a good early step forward into the holiday shopping season, which is now fully underway. Falling energy prices have likely provided extra dollars for household spending on retail merchandise.”
Despite that positive trend, market watchers cautioned that retailers still need to offer competitive value propositions and customer experience in order to succeed in the holiday season. “The American consumer has been more resilient than anyone could have expected. But that isn’t a free pass for retailers to under invest in their stores,” Nikki Baird, VP of strategy & product at Aptos, a solutions provider of unified retail technology based out of Alpharetta, Georgia, said in a statement. “They need to make investments in labor, customer experience tech, and digital transformation. It has been too easy to kick the can down the road until you suddenly realize there’s no road left.”
A similar message came from Chip West, a retail and consumer behavior expert at the marketing, packaging, print and supply chain solutions provider RRD. “October’s increase proved to be slightly better than projections and was likely boosted by lower fuel prices. As inflation slowed for a number of months, prices in several categories have stabilized, with some even showing declines, offering further relief to consumers,” West said. “The data also looks to be a positive sign as we kick off the holiday shopping season. Promotions and discounts will play a prominent role in holiday shopping behavior as they are key influencers in consumer’s purchasing decisions.”
That result came from the company’s “GEP Global Supply Chain Volatility Index,” an indicator tracking demand conditions, shortages, transportation costs, inventories, and backlogs based on a monthly survey of 27,000 businesses. The October index number was -0.39, which was up only slightly from its level of -0.43 in September.
Researchers found a steep rise in slack across North American supply chains due to declining factory activity in the U.S. In fact, purchasing managers at U.S. manufacturers made their strongest cutbacks to buying volumes in nearly a year and a half, indicating that factories in the world's largest economy are preparing for lower production volumes, GEP said.
Elsewhere, suppliers feeding Asia also reported spare capacity in October, albeit to a lesser degree than seen in Western markets. Europe's industrial plight remained a key feature of the data in October, as vendor capacity was significantly underutilized, reflecting a continuation of subdued demand in key manufacturing hubs across the continent.
"We're in a buyers' market. October is the fourth straight month that suppliers worldwide reported spare capacity, with notable contractions in factory demand across North America and Europe, underscoring the challenging outlook for Western manufacturers," Todd Bremer, vice president, GEP, said in a release. "President-elect Trump inherits U.S. manufacturers with plenty of spare capacity while in contrast, China's modest rebound and strong expansion in India demonstrate greater resilience in Asia."
Even as the e-commerce sector overall continues expanding toward a forecasted 41% of all retail sales by 2027, many small to medium e-commerce companies are struggling to find the investment funding they need to increase sales, according to a sector survey from online capital platform Stenn.
Global geopolitical instability and increasing inflation are causing e-commerce firms to face a liquidity crisis, which means companies may not be able to access the funds they need to grow, Stenn’s survey of 500 senior e-commerce leaders found. The research was conducted by Opinion Matters between August 29 and September 5.
Survey findings include:
61.8% of leaders who sought growth capital did so to invest in advanced technologies, such as AI and machine learning, to improve their businesses.
When asked which resources they wished they had more access to, 63.8% of respondents pointed to growth capital.
Women indicated a stronger need for business operations training (51.2%) and financial planning resources (48.8%) compared to men (30.8% and 15.4%).
40% of business owners are seeking external financial advice and mentorship at least once a week to help with business decisions.
Almost half (49.6%) of respondents are proactively forecasting their business activity 6-18 months ahead.
“As e-commerce continues to grow rapidly, driven by increasing online consumer demand and technological innovation, it’s important to remember that capital constraints and access to growth financing remain persistent hurdles for many e-commerce business leaders especially at small and medium-sized businesses,” Noel Hillman, Chief Commercial Officer at Stenn, said in a release. “In this competitive landscape, ensuring liquidity and optimizing supply chain processes are critical to sustaining growth and scaling operations.”
With six keynote and more than 100 educational sessions, CSCMP EDGE 2024 offered a wealth of content. Here are highlights from just some of the presentations.
A great American story
Author and entrepreneur Fawn Weaver closed out the first day of the conference by telling the little-known story of Nathan “Nearest” Green, who was born into slavery, freed after the Civil War, and went on to become the first master distiller for the Jack Daniel’s Whiskey brand. Through extensive research and interviews with descendants of the Daniel and Green families, Weaver discovered what she describes as a positive American story.
She told the story in her best-selling book, Love & Whiskey: The Remarkable True Story of Jack Daniel, His Master Distiller Nearest Green, and the Improbable Rise of Uncle Nearest. That story also inspired her to create Uncle Nearest Premium Whiskey.
Weaver discussed the barriers she encountered in bringing the brand to life, her vision for where it’s headed, and her take on the supply chain—which she views as both a necessary cost of doing business and an opportunity.
“[It’s] an opportunity if you can move quickly,” she said, pointing to a recent project in which the company was able to fast-track a new Uncle Nearest product thanks to close collaboration with its supply chain partners.
A two-pronged business transformation
We may be living in a world full of technology, but strategy and focus remain the top priorities when it comes to managing a business and its supply chains. So says Roberto Isaias, executive vice president and chief supply chain officer for toy manufacturing and entertainment company Mattel.
Isaias emphasized the point during his keynote on day two of EDGE 2024. He described how Mattel transformed itself amid surging demand for Barbie-branded items following the success of the Barbie movie.
That transformation, according to Isaias, came on two fronts: commercially and logistically. Today, Mattel is steadily moving beyond the toy aisle with two films and 13 TV series in production as well as 14 films and 35 shows in development. And as for those supply chain gains? The company has saved millions, increased productivity, and improved profit margins—even amid cost increases and inflation.
A framework for chasing excellence
Most of the time when CEOs present at an industry conference, they like to talk about their companies’ success stories. Not J.B. Hunt’s Shelley Simpson. Speaking at EDGE, the trucking company’s president and CEO led with a story about a time that the company lost a major customer.
According to Simpson, the company had a customer of their dedicated contract business in 2001 that was consistently making late shipments with no lead time. “We were working like crazy to try to satisfy them, and lost their business,” Simpson said.
When the team at J.B. Hunt later met with the customer’s chief supply chain officer and related all they had been doing, the customer responded, “You never shared everything you were doing for us.”
Out of that experience, came J.B. Hunt’s Customer Value Delivery framework. The framework consists of five steps: 1) understand customer needs, 2) deliver expectations, 3) measure results, 4) communicate performance, and 5) anticipate new value.
Next year’s CSCMP EDGE conference on October 5–8 in National Harbor, Md., promises to have a similarly deep lineup of keynote presentations. Register early at www.cscmpedge.org.