Driven by an unexpected surge in consumer demand, global containerized trade volumes are expected to end the year 2021 with an annual growth of approximately 10%. On the Transpacific Eastbound trade lane (from East Asia to North America), trade growth is even more pronounced. At the time of this writing in July, Drewry measured annual trade growth of about 30%, while the Port of Los Angeles reported a year-to-date volume growth of 44% for the first half of 2021. This growth in trade is leading to vessel utilization levels on the Transpacific Eastbound trade of above 100% and spot freight rates higher than $10,000 per 40-foot container.
The global containership fleet has not able to grow fast enough to meet this demand. Instead, effective capacity is being dragged down by reductions in equipment productivity and terminal productivity.
While there has been a surge in orders for new vessels since the second half of 2020, the new orders aren’t expected to join the fleet until the start of 2023. At that point, the market may be at risk of seeing a return of overcapacity. However, future supply requirements are heavily clouded by new environmental regulations that are due to become law at the start of 2023. These regulations might cause significant chunks of the containership fleet to slow down in order to comply.
As a result, Drewry is not optimistic about a solution being found to fix the supply chain disruption in the short term and thinks the market is facing medium-term (or extended) under-supply while it remains caught in the following “Catch-22” situation:
Unreliable sailing schedules cannot improve as long as terminals remain congested;
Terminal productivity cannot recover as long as vessels arrive outside the planned terminal windows.
At the same time, the container shipping ecosystem remains fragile and stretched thin. For example, a COVID-19 outbreak in May caused serious delays at the South China port of Yantian and knock-on congestion at other nearby ports in Asia. Likewise, many global operations were hobbled when the Ever Given containership blocked the Suez Canal for six days in March. These incidents demonstrated just how challenging it is to build more resilience into the global supply chain.
Rates spiral higher
In spite of these operational disruptions, shipping lines are set to have a banner year. Over the last decade, these companies barely earned their cost of capital. This year, however, supply shortages have ripped through the global maritime container distribution system like a bullwhip, and carriers have used this circumstance as a reason to let higher paying cargo “crowd out” lower paying cargo.
With spot rates changing weekly (and on some trades even twice weekly), this crowding-out effect has resulted in a tripling and quadrupling of average freight rates in less than 12 months. Five-digit freight rates emerged on the Transpacific Eastbound and the Asia/Europe trades (see Figure 1). From there, the secondary and backhaul trades were also affected, as shippers on those lanes had to pay “competitive” freight rates to get access to scarce container equipment. Consequently, 2021 will be the first year in the history of container shipping that carrier profits approach $100 billion and global average freight rates jump by 50%.
The ocean transport market is now the most under-supplied it has been over the past 30 years. As a result, beneficial cargo owners (BCOs) are at risk not only of seeing their costs shoot up but also of failing to meet their commercial commitments or get their products “on the shelves” in stores.
With freight rates often 400% higher compared to the year before, one could (foolishly) expect service delivery from carriers to be impeccable. Unfortunately, however, terminal congestion is causing high frequencies of long vessel delays and increased uncertainty in inbound supply chains’ lead times. These circumstances are, in turn, leading to increased inventory requirements. Vessel “on-time performance” levels reached unprecedented lows during 2021 with less than 50% of Transpacific Eastbound sailings arriving within 24 hours of the estimated time of arrival.
For many importers and exporters, the shortage of ocean transport capacity has caused a shift in priorities away from controlling cost and service and toward securing access to capacity at origin to safeguard their customer relationships at destination. Unfortunately, the operating processes and technological tools they are using are often not designed for this priority, and hence provide a poor fit for this new environment. As a result, many in-house logistics teams are seeing their productivity levels collapse.
To bid or not to bid?
Due to the crowding-out phenomenon, BCOs are now reporting that contracts “are not worth the paper they’re written on.” Given the limited benefit that ocean contracts currently provide, procurement teams and logistics executives could (and frankly should) be wondering whether it is even worth running the annual contract processes. In Drewry’s experience, however, securing new ocean contracts does help BCOs avoid the even more expensive spot market and provides at least some form of volume commitment. That said, shippers should be aware that Drewry has been seeing some changes in carrier behavior during the bidding process, such as:
Ocean carriers and nonvessel operating common carriers (NVOCCs) refusing to participate in bids;
Bidders pulling out of the bids halfway through; and
Bidders refusing parts of the nominations that they receive (such as volumes, freight rates, or loop details).
Shippers are also experiencing less favorable payment terms and free time (the time allotted for picking up containers), lower bidder data quality, and an apparent lack of staff resources among the bidders. Some shippers are responding by trying to position themselves as a “shipper of choice” for the providers, while others are themselves struggling to find resources to run a bid.
BCOs need to think about tactics and strategies to diversify their maritime supply chain and mitigate potential disruptions. Using benchmarks and forecasts, best-practice processes, and best-in-class request for proof (RFP) software can all help. Here are some more suggestions:
Allocate volumes to the most reliable routing options and stipulate these volumes in the contracts;
Diversify providers, so that switching is easier if the primary carrier should fail to deliver as promised;
Gain end-to-end visibility of shipments with up-to-date and reliable lead times and set the expectation to take corrective actions as soon as possible; and
Calculate realistic and up-to-date lead times, set realistic carrier key performance indicators, and have a neutral party measure and manage the various carriers’ performance levels.
Exporters and importers that take such actions have a better chance of retaining or regaining the best possible level of control over the total cost of ownership of their ocean shipments.
The practice consists of 5,000 professionals from Accenture and from Avanade—the consulting firm’s joint venture with Microsoft. They will be supported by Microsoft product specialists who will work closely with the Accenture Center for Advanced AI. Together, that group will collaborate on AI and Copilot agent templates, extensions, plugins, and connectors to help organizations leverage their data and gen AI to reduce costs, improve efficiencies and drive growth, they said on Thursday.
Accenture and Avanade say they have already developed some AI tools for these applications. For example, a supplier discovery and risk agent can deliver real-time market insights, agile supply chain responses, and better vendor selection, which could result in up to 15% cost savings. And a procure-to-pay agent could improve efficiency by up to 40% and enhance vendor relations and satisfaction by addressing urgent payment requirements and avoiding disruptions of key services
Likewise, they have also built solutions for clients using Microsoft 365 Copilot technology. For example, they have created Copilots for a variety of industries and functions including finance, manufacturing, supply chain, retail, and consumer goods and healthcare.
Another part of the new practice will be educating clients how to use the technology, using an “Azure Generative AI Engineer Nanodegree program” to teach users how to design, build, and operationalize AI-driven applications on Azure, Microsoft’s cloud computing platform. The online classes will teach learners how to use AI models to solve real-world problems through automation, data insights, and generative AI solutions, the firms said.
“We are pleased to deepen our collaboration with Accenture to help our mutual customers develop AI-first business processes responsibly and securely, while helping them drive market differentiation,” Judson Althoff, executive vice president and chief commercial officer at Microsoft, said in a release. “By bringing together Copilots and human ambition, paired with the autonomous capabilities of an agent, we can accelerate AI transformation for organizations across industries and help them realize successful business outcomes through pragmatic innovation.”
That result came from the company’s “GEP Global Supply Chain Volatility Index,” an indicator tracking demand conditions, shortages, transportation costs, inventories, and backlogs based on a monthly survey of 27,000 businesses. The October index number was -0.39, which was up only slightly from its level of -0.43 in September.
Researchers found a steep rise in slack across North American supply chains due to declining factory activity in the U.S. In fact, purchasing managers at U.S. manufacturers made their strongest cutbacks to buying volumes in nearly a year and a half, indicating that factories in the world's largest economy are preparing for lower production volumes, GEP said.
Elsewhere, suppliers feeding Asia also reported spare capacity in October, albeit to a lesser degree than seen in Western markets. Europe's industrial plight remained a key feature of the data in October, as vendor capacity was significantly underutilized, reflecting a continuation of subdued demand in key manufacturing hubs across the continent.
"We're in a buyers' market. October is the fourth straight month that suppliers worldwide reported spare capacity, with notable contractions in factory demand across North America and Europe, underscoring the challenging outlook for Western manufacturers," Todd Bremer, vice president, GEP, said in a release. "President-elect Trump inherits U.S. manufacturers with plenty of spare capacity while in contrast, China's modest rebound and strong expansion in India demonstrate greater resilience in Asia."
Even as the e-commerce sector overall continues expanding toward a forecasted 41% of all retail sales by 2027, many small to medium e-commerce companies are struggling to find the investment funding they need to increase sales, according to a sector survey from online capital platform Stenn.
Global geopolitical instability and increasing inflation are causing e-commerce firms to face a liquidity crisis, which means companies may not be able to access the funds they need to grow, Stenn’s survey of 500 senior e-commerce leaders found. The research was conducted by Opinion Matters between August 29 and September 5.
Survey findings include:
61.8% of leaders who sought growth capital did so to invest in advanced technologies, such as AI and machine learning, to improve their businesses.
When asked which resources they wished they had more access to, 63.8% of respondents pointed to growth capital.
Women indicated a stronger need for business operations training (51.2%) and financial planning resources (48.8%) compared to men (30.8% and 15.4%).
40% of business owners are seeking external financial advice and mentorship at least once a week to help with business decisions.
Almost half (49.6%) of respondents are proactively forecasting their business activity 6-18 months ahead.
“As e-commerce continues to grow rapidly, driven by increasing online consumer demand and technological innovation, it’s important to remember that capital constraints and access to growth financing remain persistent hurdles for many e-commerce business leaders especially at small and medium-sized businesses,” Noel Hillman, Chief Commercial Officer at Stenn, said in a release. “In this competitive landscape, ensuring liquidity and optimizing supply chain processes are critical to sustaining growth and scaling operations.”
With six keynote and more than 100 educational sessions, CSCMP EDGE 2024 offered a wealth of content. Here are highlights from just some of the presentations.
A great American story
Author and entrepreneur Fawn Weaver closed out the first day of the conference by telling the little-known story of Nathan “Nearest” Green, who was born into slavery, freed after the Civil War, and went on to become the first master distiller for the Jack Daniel’s Whiskey brand. Through extensive research and interviews with descendants of the Daniel and Green families, Weaver discovered what she describes as a positive American story.
She told the story in her best-selling book, Love & Whiskey: The Remarkable True Story of Jack Daniel, His Master Distiller Nearest Green, and the Improbable Rise of Uncle Nearest. That story also inspired her to create Uncle Nearest Premium Whiskey.
Weaver discussed the barriers she encountered in bringing the brand to life, her vision for where it’s headed, and her take on the supply chain—which she views as both a necessary cost of doing business and an opportunity.
“[It’s] an opportunity if you can move quickly,” she said, pointing to a recent project in which the company was able to fast-track a new Uncle Nearest product thanks to close collaboration with its supply chain partners.
A two-pronged business transformation
We may be living in a world full of technology, but strategy and focus remain the top priorities when it comes to managing a business and its supply chains. So says Roberto Isaias, executive vice president and chief supply chain officer for toy manufacturing and entertainment company Mattel.
Isaias emphasized the point during his keynote on day two of EDGE 2024. He described how Mattel transformed itself amid surging demand for Barbie-branded items following the success of the Barbie movie.
That transformation, according to Isaias, came on two fronts: commercially and logistically. Today, Mattel is steadily moving beyond the toy aisle with two films and 13 TV series in production as well as 14 films and 35 shows in development. And as for those supply chain gains? The company has saved millions, increased productivity, and improved profit margins—even amid cost increases and inflation.
A framework for chasing excellence
Most of the time when CEOs present at an industry conference, they like to talk about their companies’ success stories. Not J.B. Hunt’s Shelley Simpson. Speaking at EDGE, the trucking company’s president and CEO led with a story about a time that the company lost a major customer.
According to Simpson, the company had a customer of their dedicated contract business in 2001 that was consistently making late shipments with no lead time. “We were working like crazy to try to satisfy them, and lost their business,” Simpson said.
When the team at J.B. Hunt later met with the customer’s chief supply chain officer and related all they had been doing, the customer responded, “You never shared everything you were doing for us.”
Out of that experience, came J.B. Hunt’s Customer Value Delivery framework. The framework consists of five steps: 1) understand customer needs, 2) deliver expectations, 3) measure results, 4) communicate performance, and 5) anticipate new value.
Next year’s CSCMP EDGE conference on October 5–8 in National Harbor, Md., promises to have a similarly deep lineup of keynote presentations. Register early at www.cscmpedge.org.
2024 was expected to be a bounce-back year for the logistics industry. We had the pandemic in the rearview mirror, and the economy was proving to be more resilient than expected, defying those prognosticators who believed a recession was imminent.
While most of the economy managed to stabilize in 2024, the logistics industry continued to see disruption and changes in international trade. World events conspired to drive much of the narrative surrounding the flow of goods worldwide. Additionally, a diminished reliance on China as a source for goods reduced some of the international trade flow from that manufacturing hub. Some of this trade diverted to other Asian nations, while nearshoring efforts brought some production back to North America, particularly Mexico.
Meanwhile trucking in the United States continued its 2-year recession, highlighted by weaker demand and excess capacity. Both contributed to a slow year, especially for truckload carriers that comprise about 90% of over-the-road shipments.
Labor issues were also front and center in 2024, as ports and rail companies dealt with threats of strikes, which resulted in new contracts and increased costs. Labor—and often a lack of it—continues to be an ongoing concern in the logistics industry.
In this annual issue, we bring a year-end perspective to these topics and more. Our issue is designed to complement CSCMP’s 35th Annual State of Logistics Report, which was released in June, and includes updates that were presented at the CSCMP EDGE conference held in October. In addition to this overview of the market, we have engaged top industry experts to dig into the status of key logistics sectors.
Hopefully as we move into 2025, logistics markets will build on an improving economy and strong consumer demand, while stabilizing those parts of the industry that could use some adrenaline, such as trucking. By this time next year, we hope to see a full recovery as the market fulfills its promise to deliver the needs of our very connected world.