Technology updates, forced-labor prevention high on Customs’ agenda for 2022
At a recent industry conference, two high-level U.S. Customs and Border Protection officials outlined some of the agency’s priorities for the coming year.
Contributing Editor Toby Gooley is a writer and editor specializing in supply chain, logistics, and material handling, and a lecturer at MIT's Center for Transportation & Logistics. She previously was Senior Editor at DC VELOCITY and Editor of DCV's sister publication, CSCMP's Supply Chain Quarterly. Prior to joining AGiLE Business Media in 2007, she spent 20 years at Logistics Management magazine as Managing Editor and Senior Editor covering international trade and transportation. Prior to that she was an export traffic manager for 10 years. She holds a B.A. in Asian Studies from Cornell University.
In a wide-ranging discussion at the Coalition of New England Companies for Trade (CONECT) annual Trade & Transportation Conference, held in Newport, R.I., in December, two high-level U.S. Customs and Border Protection (CBP) officials outlined some of the agency’s priorities for 2022. AnnMarie R. Highsmith, Executive Assistant Commissioner, Office of Trade, and William A. Ferrara, Executive Assistant Commissioner, Office of Field Operations, largely focused their remarks on two areas that have a deep impact on U.S. importers’ day-to-day business: trade facilitation—moving goods through complex, federally established import processes—and enforcement—ensuring compliance with trade-related laws, regulations, and security protocols.
Highlights from their unusually informal, Q&A-style session included six major topics:
Forced-labor prevention: In 2021, CBP executed a record number of forced labor actions, including issuing “withhold release orders” (WROs) to seize goods made with forced labor and prevent them from entering U.S. commerce. Forced-labor prevention is a high priority for both Congress and CBP, and traders can expect more such actions in 2022, Highsmith said. She and Ferrara both emphasized the need to stop the human suffering involved and urged companies to share information about suspected violations that CBP would then investigate. CBP can also help importers know the right questions to ask their suppliers about labor, Ferrara said. Highsmith, meanwhile, noted that importers who are not certain whether their goods would be subject to seizure can request a ruling through the same process used to obtain duty- and compliance-related decisions.
CTPAT updates: “We haven’t made the progress we should have” with participation in and compliance with the Customs-Trade Partnership Against Terrorism (CTPAT) cargo security program, and “it’s time for a little bit of a facelift,” Ferrara said. While some things are non-negotiable, an “honest conversation” between CBP and stakeholders should lead to improvements in program benefits, a longstanding concern for participants. In 2022, CBP will release a CTPAT app that will make it easier and faster to find information about program details, he said.
Technology adoption: CBP continues to seek ways to more effectively select and screen cargo for physical inspection, Ferrara said. He advocated wider adoption of non-intrusive inspection technology, where containers are screened using x-ray and similar technology, and only physically opened if an anomaly is detected. One way to facilitate and speed the process, he noted, is to have inspectors in a central location remotely viewing images from multiple ports of entry. Non-intrusive inspection “is a game-changer if we use it properly,” he said. In the future it will likely be incorporated into normal processing to speed transactions, improve security, and reduce risks for CBP personnel.
Communication with the trade: The current charter for the Commercial Customs Operations Advisory Committee (COAC), a group of customs and trade experts who advise on proposed changes to regulations, policies, or practices and recommend improvements to CBP’s commercial operations, has expired and the group is temporarily suspended. Highsmith said that proposed members’ names are now undergoing a lengthy approval process and meetings may start in early 2022.
Modernizing processes, security, and information systems: CBP’s 21st Century Customs Framework (21 CCF) is a plan to modernize processes, technology, security, and enforcement in light of a business, security, and economic environment that has changed dramatically in recent years. The framework aims to better address such comparatively new and emerging areas as e-commerce, process automation, data sharing, and forced labor, among many others. One priority for 2022 will be to develop a plan for “what ACE 2.0 should look like,” Highsmith said, referring to the Automated Commercial Environment system that, after three decades, requires significant updates. Blockchain, interoperability between computer systems, and digital twin technology are all under discussion, she said. Stakeholder feedback is key, and CBP will set up additional topic-specific working groups in 2022.
Highsmith also commented on the Customs Modernization Act of 2021 proposed by Sen. Bill Cassidy of Louisiana, which reflects some of the 21 CCF’s objectives. The bill would give CBP more authority to collect and utilize trade data; increase the use of electronic documentation; expand recordkeeping requirements; revise how CBP applies liability, penalties, and seizures; and authorize other changes in enforcement procedures. Highsmith said that while CBP has been “providing technical assistance on the language” in the bill, it is “not fully baked,” and Cassidy is actively seeking stakeholders’ input. Audience members asserted that the bill focuses heavily on tightening enforcement and is “light on trade facilitation.” Highsmith responded that the bill “is a good start,” and emphasized the importance of providing feedback: “We won’t get what we need unless we come up with something we can all agree on.”
Priority trade initiatives: CBP will continue to devote enforcement resources to seven areas it has identified as representing high-risk areas that can cause significant revenue loss, harm the U.S. economy, or threaten health and safety. These areas include agriculture and quotas, antidumping and countervailing duties, import product safety, intellectual property rights, revenue and duty collection, textiles and apparel, and trade agreements.
ReposiTrak, a global food traceability network operator, will partner with Upshop, a provider of store operations technology for food retailers, to create an end-to-end grocery traceability solution that reaches from the supply chain to the retail store, the firms said today.
The partnership creates a data connection between suppliers and the retail store. It works by integrating Salt Lake City-based ReposiTrak’s network of thousands of suppliers and their traceability shipment data with Austin, Texas-based Upshop’s network of more than 450 retailers and their retail stores.
That accomplishment is important because it will allow food sector trading partners to meet the U.S. FDA’s Food Safety Modernization Act Section 204d (FSMA 204) requirements that they must create and store complete traceability records for certain foods.
And according to ReposiTrak and Upshop, the traceability solution may also unlock potential business benefits. It could do that by creating margin and growth opportunities in stores by connecting supply chain data with store data, thus allowing users to optimize inventory, labor, and customer experience management automation.
"Traceability requires data from the supply chain and – importantly – confirmation at the retail store that the proper and accurate lot code data from each shipment has been captured when the product is received. The missing piece for us has been the supply chain data. ReposiTrak is the leader in capturing and managing supply chain data, starting at the suppliers. Together, we can deliver a single, comprehensive traceability solution," Mark Hawthorne, chief innovation and strategy officer at Upshop, said in a release.
"Once the data is flowing the benefits are compounding. Traceability data can be used to improve food safety, reduce invoice discrepancies, and identify ways to reduce waste and improve efficiencies throughout the store,” Hawthorne said.
Under FSMA 204, retailers are required by law to track Key Data Elements (KDEs) to the store-level for every shipment containing high-risk food items from the Food Traceability List (FTL). ReposiTrak and Upshop say that major industry retailers have made public commitments to traceability, announcing programs that require more traceability data for all food product on a faster timeline. The efforts of those retailers have activated the industry, motivating others to institute traceability programs now, ahead of the FDA’s enforcement deadline of January 20, 2026.
Inclusive procurement practices can fuel economic growth and create jobs worldwide through increased partnerships with small and diverse suppliers, according to a study from the Illinois firm Supplier.io.
The firm’s “2024 Supplier Diversity Economic Impact Report” found that $168 billion spent directly with those suppliers generated a total economic impact of $303 billion. That analysis can help supplier diversity managers and chief procurement officers implement programs that grow diversity spend, improve supply chain competitiveness, and increase brand value, the firm said.
The companies featured in Supplier.io’s report collectively supported more than 710,000 direct jobs and contributed $60 billion in direct wages through their investments in small and diverse suppliers. According to the analysis, those purchases created a ripple effect, supporting over 1.4 million jobs and driving $105 billion in total income when factoring in direct, indirect, and induced economic impacts.
“At Supplier.io, we believe that empowering businesses with advanced supplier intelligence not only enhances their operational resilience but also significantly mitigates risks,” Aylin Basom, CEO of Supplier.io, said in a release. “Our platform provides critical insights that drive efficiency and innovation, enabling companies to find and invest in small and diverse suppliers. This approach helps build stronger, more reliable supply chains.”
Logistics industry growth slowed in December due to a seasonal wind-down of inventory and following one of the busiest holiday shopping seasons on record, according to the latest Logistics Managers’ Index (LMI) report, released this week.
The monthly LMI was 57.3 in December, down more than a percentage point from November’s reading of 58.4. Despite the slowdown, economic activity across the industry continued to expand, as an LMI reading above 50 indicates growth and a reading below 50 indicates contraction.
The LMI researchers said the monthly conditions were largely due to seasonal drawdowns in inventory levels—and the associated costs of holding them—at the retail level. The LMI’s Inventory Levels index registered 50, falling from 56.1 in November. That reduction also affected warehousing capacity, which slowed but remained in expansion mode: The LMI’s warehousing capacity index fell 7 points to a reading of 61.6.
December’s results reflect a continued trend toward more typical industry growth patterns following recent years of volatility—and they point to a successful peak holiday season as well.
“Retailers were clearly correct in their bet to stock [up] on goods ahead of the holiday season,” the LMI researchers wrote in their monthly report. “Holiday sales from November until Christmas Eve were up 3.8% year-over-year according to Mastercard. This was largely driven by a 6.7% increase in e-commerce sales, although in-person spending was up 2.9% as well.”
And those results came during a compressed peak shopping cycle.
“The increase in spending came despite the shorter holiday season due to the late Thanksgiving,” the researchers also wrote, citing National Retail Federation (NRF) estimates that U.S. shoppers spent just short of a trillion dollars in November and December, making it the busiest holiday season of all time.
The LMI is a monthly survey of logistics managers from across the country. It tracks industry growth overall and across eight areas: inventory levels and costs; warehousing capacity, utilization, and prices; and transportation capacity, utilization, and prices. The report is released monthly by researchers from Arizona State University, Colorado State University, Rochester Institute of Technology, Rutgers University, and the University of Nevada, Reno, in conjunction with the Council of Supply Chain Management Professionals (CSCMP).
As U.S. small and medium-sized enterprises (SMEs) face an uncertain business landscape in 2025, a substantial majority (67%) expect positive growth in the new year compared to 2024, according to a survey from DHL.
However, the survey also showed that businesses could face a rocky road to reach that goal, as they navigate a complex environment of regulatory/policy shifts and global market volatility. Both those issues were cited as top challenges by 36% of respondents, followed by staffing/talent retention (11%) and digital threats and cyber attacks (2%).
Against that backdrop, SMEs said that the biggest opportunity for growth in 2025 lies in expanding into new markets (40%), followed by economic improvements (31%) and implementing new technologies (14%).
As the U.S. prepares for a broad shift in political leadership in Washington after a contentious election, the SMEs in DHL’s survey were likely split evenly on their opinion about the impact of regulatory and policy changes. A plurality of 40% were on the fence (uncertain, still evaluating), followed by 24% who believe regulatory changes could negatively impact growth, 20% who see these changes as having a positive impact, and 16% predicting no impact on growth at all.
That uncertainty also triggered a split when respondents were asked how they planned to adjust their strategy in 2025 in response to changes in the policy or regulatory landscape. The largest portion (38%) of SMEs said they remained uncertain or still evaluating, followed by 30% who will make minor adjustments, 19% will maintain their current approach, and 13% who were willing to significantly adjust their approach.
Specifically, the two sides remain at odds over provisions related to the deployment of semi-automated technologies like rail-mounted gantry cranes, according to an analysis by the Kansas-based 3PL Noatum Logistics. The ILA has strongly opposed further automation, arguing it threatens dockworker protections, while the USMX contends that automation enhances productivity and can create long-term opportunities for labor.
In fact, U.S. importers are already taking action to prevent the impact of such a strike, “pulling forward” their container shipments by rushing imports to earlier dates on the calendar, according to analysis by supply chain visibility provider Project44. That strategy can help companies to build enough safety stock to dampen the damage of events like the strike and like the steep tariffs being threatened by the incoming Trump administration.
Likewise, some ocean carriers have already instituted January surcharges in pre-emption of possible labor action, which could support inbound ocean rates if a strike occurs, according to freight market analysts with TD Cowen. In the meantime, the outcome of the new negotiations are seen with “significant uncertainty,” due to the contentious history of the discussion and to the timing of the talks that overlap with a transition between two White House regimes, analysts said.