Victoria Kickham, an editor at large for Supply Chain Quarterly, started her career as a newspaper reporter in the Boston area before moving into B2B journalism. She has covered manufacturing, distribution and supply chain issues for a variety of publications in the industrial and electronics sectors, and now writes about everything from forklift batteries to omnichannel business trends for Supply Chain Quarterly's sister publication, DC Velocity.
Supply lines are moving slower across the U.S./Canada border, especially in the Detroit area, as protests continue throughout Canada in the wake of Covid-19 vaccine mandates affecting truck drivers, which took effect in January.
Data from supply chain visibility platform FourKites showed changes in on-time delivery, shipment volume, and wait times as the vaccine mandates went into effect the weeks of January 15 (for U.S. to Canada travel) and January 22 (for Canada to U.S. travel), and the company is continuing to track volatile conditions, especially at the Detroit/Windsor, Ontario, border, which is the busiest land crossing between the two countries and a vital corridor for auto industry trade.
Glenn Koepke, FourKites’ senior vice president for customer success, said the situation marks one more in a long line of supply chain disruptions companies have had to deal with in the past two years. He said the slowdowns and lower shipment volumes will be “pretty significant” over the next week or two in the Detroit area, with residual effects in the broader regions on both sides of the border.
“I think folks didn’t anticipate as much of a reaction to what happened [after the vaccine mandates and protests], and it immediately was reflected in poor on-time data [and] decreased performance,” Koepke said. “We see a shift in volume as well.”
FourKites tracked a 9% decrease in on-time delivery performance, a 7% decrease in total shipment volume, and a 17% increase in average wait times for all U.S./Canada cross border shipments the week of January 15, compared to the previous week.
On-time delivery performance fell 4% and average border wait times increased 8% the week of January 22, with no decrease in shipment volume. On-time delivery performance for U.S. to Canada shipments have since improved, but the data show declining rates for deliveries from Canada to the United States, likely due to continuing effects from protests and blockades, Koepke said. Wait times from the U.S. to Canada were trending downward by roughly 30% as of this past Monday, but wait times from Canada to the U.S. were up by 20% or more compared to the previous week.
As of Thursday morning, Detroit’s Ambassador Bridge, which Koepke says typically handles around 8,000 trucks a day crossing the border, remained temporarily closed.
Automotive production lines face the most immediate threat, but Koepke said he expects impacts on the customer fulfillment side over the next few weeks as companies deal with delays and the need to re-route deliveries.
“We’ll see a slowdown in inbound raw materials shipments, a slowdown in production, and customer deliveries,” he said.
As of Wednesday, major automakers in the region had closed some operations and reduced shifts as a result of shortages.
The cross-border vaccine mandates have spurred protests against the Canadian government’s broader Covid-19 restrictions. Led by the “Freedom Convoy” of truckers that made its way across the country to the capital city of Ottawa last week, the protests have attracted people from all over Canada and are impeding business and trade in Ottawa, Windsor, and elsewhere.
The Canadian Trucking Alliance, which has said it opposes the protests, released a statement this week urging government and business leaders to work together to end the blockades.
“The patience of drivers and the vast majority of the trucking industry regarding these blockades has long-since expired. The trucking industry and its drivers are paying a heavy price for the unlawful actions of those who choose to politicize and target our borders and highways and choke off trade between Canada and the United States. Their actions simply hurt Canadians and they have shown a blatant disregard for all the lives they are impacting,” CTA President Stephen Laskowski said in the statement.
U.S. trade groups have also weighed in on the issue. Earlier this week, the Missouri-based Owner-Operator Independent Drivers Association (OOIDA) sent letters to both the Biden Administration and to Canadian Prime Minister Justin Troudeau asking that truck drivers be excluded from the cross-border vaccine mandates, as they were under previous Covid-19 restrictions. OOIDA has more than 150,000 members in North America, including 1,000 Canadian drivers. The group says the nature of the drivers’ work and their status as essential workers should exclude them from the mandates.
“Throughout the Covid-19 emergency, professional truckers have been risking their lives to deliver critical goods to communities throughout the U.S. and Canada. Prior to January 2022, truckers were operating safely back and forth across the U.S-Canadian border to ensure North Americans had the food and supplies they needed without having to show proof of vaccination or disclosing any other aspects of their personal medical history,” OOIDA wrote in the letter to Prime Minister Trudeau. “Since commercial drivers spend the majority of their time alone in their vehicle and outside, there is no evidence that truckers present a higher risk of spreading the virus. Because the current cross-border policy disregards the economic contributions of the trucking industry and overlooks the basic operating procedures of the profession, we urge you to immediately exempt professional truck drivers from the vaccination mandate.”
OOIDA said the mandates impede cross-border trade, noting that many drivers have elected not to operate cross-border routes under the new rules and that others have experienced excessive wait times at the border due to the new protocols.
“This has intensified existing challenges facing North American freight networks and the supply chain and has resulted in higher prices for consumers,” they wrote in letters to both administrations.
ReposiTrak, a global food traceability network operator, will partner with Upshop, a provider of store operations technology for food retailers, to create an end-to-end grocery traceability solution that reaches from the supply chain to the retail store, the firms said today.
The partnership creates a data connection between suppliers and the retail store. It works by integrating Salt Lake City-based ReposiTrak’s network of thousands of suppliers and their traceability shipment data with Austin, Texas-based Upshop’s network of more than 450 retailers and their retail stores.
That accomplishment is important because it will allow food sector trading partners to meet the U.S. FDA’s Food Safety Modernization Act Section 204d (FSMA 204) requirements that they must create and store complete traceability records for certain foods.
And according to ReposiTrak and Upshop, the traceability solution may also unlock potential business benefits. It could do that by creating margin and growth opportunities in stores by connecting supply chain data with store data, thus allowing users to optimize inventory, labor, and customer experience management automation.
"Traceability requires data from the supply chain and – importantly – confirmation at the retail store that the proper and accurate lot code data from each shipment has been captured when the product is received. The missing piece for us has been the supply chain data. ReposiTrak is the leader in capturing and managing supply chain data, starting at the suppliers. Together, we can deliver a single, comprehensive traceability solution," Mark Hawthorne, chief innovation and strategy officer at Upshop, said in a release.
"Once the data is flowing the benefits are compounding. Traceability data can be used to improve food safety, reduce invoice discrepancies, and identify ways to reduce waste and improve efficiencies throughout the store,” Hawthorne said.
Under FSMA 204, retailers are required by law to track Key Data Elements (KDEs) to the store-level for every shipment containing high-risk food items from the Food Traceability List (FTL). ReposiTrak and Upshop say that major industry retailers have made public commitments to traceability, announcing programs that require more traceability data for all food product on a faster timeline. The efforts of those retailers have activated the industry, motivating others to institute traceability programs now, ahead of the FDA’s enforcement deadline of January 20, 2026.
Inclusive procurement practices can fuel economic growth and create jobs worldwide through increased partnerships with small and diverse suppliers, according to a study from the Illinois firm Supplier.io.
The firm’s “2024 Supplier Diversity Economic Impact Report” found that $168 billion spent directly with those suppliers generated a total economic impact of $303 billion. That analysis can help supplier diversity managers and chief procurement officers implement programs that grow diversity spend, improve supply chain competitiveness, and increase brand value, the firm said.
The companies featured in Supplier.io’s report collectively supported more than 710,000 direct jobs and contributed $60 billion in direct wages through their investments in small and diverse suppliers. According to the analysis, those purchases created a ripple effect, supporting over 1.4 million jobs and driving $105 billion in total income when factoring in direct, indirect, and induced economic impacts.
“At Supplier.io, we believe that empowering businesses with advanced supplier intelligence not only enhances their operational resilience but also significantly mitigates risks,” Aylin Basom, CEO of Supplier.io, said in a release. “Our platform provides critical insights that drive efficiency and innovation, enabling companies to find and invest in small and diverse suppliers. This approach helps build stronger, more reliable supply chains.”
Specifically, the two sides remain at odds over provisions related to the deployment of semi-automated technologies like rail-mounted gantry cranes, according to an analysis by the Kansas-based 3PL Noatum Logistics. The ILA has strongly opposed further automation, arguing it threatens dockworker protections, while the USMX contends that automation enhances productivity and can create long-term opportunities for labor.
In fact, U.S. importers are already taking action to prevent the impact of such a strike, “pulling forward” their container shipments by rushing imports to earlier dates on the calendar, according to analysis by supply chain visibility provider Project44. That strategy can help companies to build enough safety stock to dampen the damage of events like the strike and like the steep tariffs being threatened by the incoming Trump administration.
Likewise, some ocean carriers have already instituted January surcharges in pre-emption of possible labor action, which could support inbound ocean rates if a strike occurs, according to freight market analysts with TD Cowen. In the meantime, the outcome of the new negotiations are seen with “significant uncertainty,” due to the contentious history of the discussion and to the timing of the talks that overlap with a transition between two White House regimes, analysts said.
That percentage is even greater than the 13.21% of total retail sales that were returned. Measured in dollars, returns (including both legitimate and fraudulent) last year reached $685 billion out of the $5.19 trillion in total retail sales.
“It’s clear why retailers want to limit bad actors that exhibit fraudulent and abusive returns behavior, but the reality is that they are finding stricter returns policies are not reducing the returns fraud they face,” Michael Osborne, CEO of Appriss Retail, said in a release.
Specifically, the report lists the leading types of returns fraud and abuse reported by retailers in 2024, including findings that:
60% of retailers surveyed reported incidents of “wardrobing,” or the act of consumers buying an item, using the merchandise, and then returning it.
55% cited cases of returning an item obtained through fraudulent or stolen tender, such as stolen credit cards, counterfeit bills, gift cards obtained through fraudulent means or fraudulent checks.
48% of retailers faced occurrences of returning stolen merchandise.
Together, those statistics show that the problem remains prevalent despite growing efforts by retailers to curb retail returns fraud through stricter returns policies, while still offering a sufficiently open returns policy to keep customers loyal, they said.
“Returns are a significant cost for retailers, and the rise of online shopping could increase this trend,” Kevin Mahoney, managing director, retail, Deloitte Consulting LLP, said. “As retailers implement policies to address this issue, they should avoid negatively affecting customer loyalty and retention. Effective policies should reduce losses for the retailer while minimally impacting the customer experience. This approach can be crucial for long-term success.”
Maersk’s overall view of the coming year is that the global economy is expected to grow modestly, with the possibility of higher inflation caused by lingering supply chain issues, continued geopolitical tensions, and fiscal policies such as new tariffs. Geopolitical tensions and trade disruptions could threaten global stability, climate change action will continue to shape international cooperation, and the ongoing security issue in the Red Sea is expected to continue into 2025.
Those are difficult challenges, but according to Maersk, a vital part of logistics planning is understanding where risk and weak spots might be and finding ways to dampen the impact of inevitable hurdles.
They include:
1. Build a resilient supply chain As opposed to simply maintaining traditional network designs, Maersk says it is teaming with Hapag-Lloyd to implement a new East-West network called Gemini, beginning in February, 2025. The network will use leaner mainliners and shuttles together, allowing for isolation of port disruptions, minimizing the impact of disruptions to supply chains and routes. More broadly, companies should work with an integrated logistics partner that has multiple solutions—be they by air, truck, barge or rail—allowing supply chains to adapt around issues, while still meeting consumer demands.
2. Implementing technological advances
A key component in ensuring more resilience against disruptions is working with a supply chain supplier that offers advanced real-time tracking systems and AI-powered analytics to provide comprehensive visibility across supply chains. An AI-powered dashboard of analytics can provide end-to-end visibility of shipments, tasks, and updates, enabling efficient logistics management without the need to chase down data. Also, forecasting tools can give predictive analytics to optimize inventory, reduce waste, and enhance efficiency. And incorporating Internet of Things (IoT) into digital solutions can enable live tracking of containers to monitor shipments.
3. Preparing for anything, instead of everything Contingency planning was a big theme for 2024, and remains so for 2025. That need is highlighted by geopolitical instability, climate change and volatility, and changes to tariffs and legislation. So in 2025, businesses should seek to partner with a logistics partner that offers risk and disruption navigation through pre-planned procedures, risk assessments, and alternative solutions.
4. Diversifying all aspects of the supply chain Supply chains have felt the impact of disruption throughout 2024, with the situation in the Red Sea resulting in all shipping having to avoid the Suez Canal, and instead going around the Cape of Good Hope. This has increased demand throughout the year, resulting in businesses trying to move cargo earlier to ensure they can meet customer needs, and even considering nearshoring. As regionalization has become more prevalent, businesses can use nearshoring to diversify suppliers and reduce their dependency on single sources. By ensuring that these suppliers and manufacturers are closer to the consumer market, businesses can keep production costs lower as well as have more ease of reaching markets and avoid delay-related risks from global disruptions. Utilizing options closer to market can also allow companies to better adapt to changes in consumer needs and behavior. Finally, some companies may also find it useful to stock critical materials for future, to act as a buffer against unexpected delays and/or issues relating to trade embargoes.
5. Understanding tariffs, legislation and regulations 2024 was year of customs regulations in EU. And tariffs are expected in the U.S. as well, once the new Trump Administration takes office. However, consistent with President-elect Trump’s first term, threats of increases are often used as a negotiating tool. So companies should take a wait and see approach to U.S. customs, even as they cope with the certainty that further EU customs are set to come into play.