Skip to content
Search AI Powered

Latest Stories

Parcel delivery startup Veho taps new funding to acquire returns specialist

Buying QuikReturn will expand both product offering and geographical expansion, Veho says.

veho Screen Shot 2022-03-21 at 4.24.11 PM.png

Crowdsourced package delivery tech firm Veho is continuing to grow fast, unveiling the acquisition of reverse logistics startup QuikReturn just a month after landing $170 million in venture capital.

Terms of the deal were not disclosed.


New York-based Veho said the move accelerates both its Veho Returns product offering and its geographical expansion. QuikReturn serves e-commerce brands and their customers in New York City and the surrounding area.

The move is the latest example of logistics firms investing in their returns capabilities. In February, contract logistics provider DHL Supply Chain said it had selected ReverseLogix as its primary solution for managing e-commerce returns.

Veho is now leveraging its $1.6 billion valuation to buy QuikReturn, which offers package return technology that lets customers schedule a pick up from their home with one-hour pickup windows. The firm then ships the returned items back to the e-commerce brands for a fast inventory turnaround.

Following the deal, QuikReturn co-founder and CEO Ethan Susser will lead growth for the Veho Returns product, which Veho ultimately plans to integrate into its delivery technology platform to provide a 'full-cycle offering' for e-commerce brands (seamless delivery and returns).

"We founded QuikReturn with the vision to reimagine the returns experience, and reverse logistics as a whole, for e-commerce companies and their customers – an area that is sorely overlooked by the logistics industry," Susser said in a release. "Veho's scale, speed of execution and focus on customer experience will allow us to realize our vision faster and bring an incredible doorstep pickup experience to every market in the U.S." 

 

Recent

More Stories

Just 29% of supply chain organizations are prepared to meet future readiness demands

Just 29% of supply chain organizations are prepared to meet future readiness demands

Just 29% of supply chain organizations have the competitive characteristics they’ll need for future readiness, according to a Gartner survey released Tuesday. The survey focused on how organizations are preparing for future challenges and to keep their supply chains competitive.

Gartner surveyed 579 supply chain practitioners to determine the capabilities needed to manage the “future drivers of influence” on supply chains, which include artificial intelligence (AI) achievement and the ability to navigate new trade policies. According to the survey, the five competitive characteristics are: agility, resilience, regionalization, integrated ecosystems, and integrated enterprise strategy.

Keep ReadingShow less

Featured

screen shot of returns apps on different devices

Optoro: 69% of shoppers admit to “wardrobing” fraud

With returns now a routine part of the shopping journey, technology provider Optoro says a recent survey has identified four trends influencing shopper preferences and retailer priorities.

First, 54% of retailers are looking for ways to increase their financial recovery from returns. That’s because the cost to return a purchase averages 27% of the purchase price, which erases as much as 50% of the sales margin. But consumers have their own interests in mind: 76% of shoppers admit they’ve embellished or exaggerated the return reason to avoid a fee, a 39% increase from 2023 to 204.

Keep ReadingShow less
robots carry goods through a warehouse

Fortna: rethink your distribution strategy for 2025

Facing an evolving supply chain landscape in 2025, companies are being forced to rethink their distribution strategies to cope with challenges like rising cost pressures, persistent labor shortages, and the complexities of managing SKU proliferation.

But according to the systems integrator Fortna, businesses can remain competitive if they focus on five core areas:

Keep ReadingShow less
shopper uses smartphone in retail store

EY lists five ways to fortify omnichannel retail

In the fallout from the pandemic, the term “omnichannel” seems both out of date and yet more vital than ever, according to a study from consulting firm EY.

That clash has come as retailers have been hustling to adjust to pandemic swings like a renewed focus on e-commerce, then swiftly reimagining store experiences as foot traffic returned. But even as the dust settles from those changes, retailers are now facing renewed questions about how best to define their omnichannel strategy in a world where customers have increasing power and information.

Keep ReadingShow less
artistic image of a building roof

BCG: tariffs would accelerate change in global trade flows

Geopolitical rivalries, alliances, and aspirations are rewiring the global economy—and the imposition of new tariffs on foreign imports by the U.S. will accelerate that process, according to an analysis by Boston Consulting Group (BCG).

Without a broad increase in tariffs, world trade in goods will keep growing at an average of 2.9% annually for the next eight years, the firm forecasts in its report, “Great Powers, Geopolitics, and the Future of Trade.” But the routes goods travel will change markedly as North America reduces its dependence on China and China builds up its links with the Global South, which is cementing its power in the global trade map.

Keep ReadingShow less