Three years after the official end of the Great Recession in June 2009, U.S. companies are still proceeding with caution. The economy's comparatively anemic growth has made them wary of ramping up production or making significant investments, and they're keeping inventory levels lean.
Sales up, but for how long?
This caution remains even though sales in several categories are up (see Figure 1). Retail sales (adjusted for inflation) have surpassed their pre-recession peak, and wholesalers are within striking range of surpassing their own pre-recession mark. Furthermore, while manufacturing sales are still 13 percent below their pre-recession peak, they are well above the low point seen in 2009.
Article Figures
[Figure 1] U.S. sales adjusted for inflation (billions of 2005 chained dollars)Enlarge this image
[Figure 3] U.S. inventory adjusted for inflation (billions of 2005 chained dollars)Enlarge this image
Companies are uncertain about how strong sales growth will continue to be. The manufacturing recovery has been assisted by relatively strong exports to emerging market economies—namely Brazil, India, and China—and a weak dollar. But recent banking and economic problems in the so-called "Club Med" countries (Greece, Italy, Portugal, and Spain) and their wider implications for the euro zone have temporarily strengthened the U.S. dollar. Additionally, in recent months there has been a noticeable slowdown in the economies of China, India, and Brazil (although growth there is still considered very robust by European and North American standards). Both of these developments could slow the growth in U.S. exports.
On the retail side, meanwhile, several indicators point to considerable weakness over the longer term. For one thing, consumers are not spending like they used to, so many chain stores are fighting for market share via price discounting. For another, consumers are spending at the current levels not because they are earning more money but because they are saving less and are using that money for necessities—a classic indicator of weak sales growth. In addition, online retailers are starting to make a dent in the bricks-and-mortar business model. In the first quarter of 2012, seasonally adjusted e-commerce retail sales as a percentage of total retail trade in the United States hit a new high of 4.9 percent. IHS Global Insight projects U.S. e-commerce retail sales will increase by about 17 percent during 2012 to reach around $230 billion for the year.
Overall consumer demand is unlikely to improve in the short term. Many U.S. households are in a fragile state. Poverty rates and income inequality are up while median household income adjusted for inflation is down. Part of the reason for this is that recent job gains have not been sufficient to substantially reduce the unemployment rate. In essence, the economy is caught in a paradox: Companies won't hire more employees until they are confident that there will be sustained growth in consumer demand, yet demand won't pick up until consumers are confident that job prospects are improving and wages are growing.
It's no surprise, then, that consumers' mood—as measured by both the Conference Board's Consumer Confidence Index and the Thomson Reuters/University of Michigan consumer sentiment index—hasn't improved much even though the recession ended three years ago. Likewise, the National Federation of Independent Business' Index of Small Business Optimism is also at a depressed level.
The upshot of all this is that companies are hanging onto the cash they have on hand. Corporate cash holdings are approximately 11.5 percent of U.S. gross domestic product (GDP), or $1.7 trillion. This is partly because there is significant uncertainty on the geopolitical, financial, and economic fronts. For that reason, many large corporations are maintaining a wait-and-see approach when it comes to meaningful investments in plants or factory lines.
The news is not all negative, however. One bright spot in recent quarters has been light vehicle sales, due to the release of pent-up demand and the easing of the auto supply chain disruptions caused by the March 2011 earthquake in Japan. During the Great Recession, many U.S. consumers held onto their cars longer, causing demand to build up. Accordingly, IHS Global Insight projects that light vehicle sales will grow steadily to reach just under 16 million units by the end of 2014, about the same as on the eve of the recession.
Impact on inventories
Companies are keeping inventories lean in this current economic environment because they do not want to be left with unsold goods, which would force them to discount even further. The inventory-to-sales ratio for wholesalers has been flat, declining for retailers, and growing for manufacturers (see Figure 2).
The retail inventory-to-sales ratio in particular has been plummeting in recent years because of a combination of increasing consumer imports from China, weak consumer demand, technological advancements, and e-commerce retail sales. Additionally, retailers do not want to hold excessive inventories during a period of uncertainty, so they have been keeping inventories ultra-thin. We expect the retail inventory-to-sales ratio to continue to remain depressed.
Nevertheless, retail inventories overall are expected to continue to trend upward, although growth will look very sluggish if one removes auto dealerships from the picture (see Figure 3). We do not expect retail inventories to surpass their pre-recession peak before 2015.
Manufacturing inventory levels have bounced back as manufacturers recovered in the last half of 2011 from the supply chain disruptions caused by the Japanese earthquake. Wholesale inventories benefit from manufacturing and retail inventories, and therefore have just surpassed their pre-recession peak. However, they should grow at a slower pace in 2012, mirroring conditions in retail and manufacturing. Expectations for manufacturing inventories, meanwhile, are stronger than for wholesalers; however, the recent global slowdown has introduced serious risks to the overall outlook.
In this current economic environment, supply chain managers must be able to respond in a timely manner to sudden shifts in sales. Keeping lean inventories assists on the downside risks, however a surge in demand or supply chain disruptions will create substantial shortages and bottlenecks. In these circumstances a little extra inventory would be beneficial.
Facing an evolving supply chain landscape in 2025, companies are being forced to rethink their distribution strategies to cope with challenges like rising cost pressures, persistent labor shortages, and the complexities of managing SKU proliferation.
1. Optimize labor productivity and costs. Forward-thinking businesses are leveraging technology to get more done with fewer resources through approaches like slotting optimization, automation and robotics, and inventory visibility.
2. Maximize capacity with smart solutions. With e-commerce volumes rising, facilities need to handle more SKUs and orders without expanding their physical footprint. That can be achieved through high-density storage and dynamic throughput.
3. Streamline returns management. Returns are a growing challenge, thanks to the continued growth of e-commerce and the consumer practice of bracketing. Businesses can handle that with smarter reverse logistics processes like automated returns processing and reverse logistics visibility.
4. Accelerate order fulfillment with robotics. Robotic solutions are transforming the way orders are fulfilled, helping businesses meet customer expectations faster and more accurately than ever before by using autonomous mobile robots (AMRs and robotic picking.
5. Enhance end-of-line packaging. The final step in the supply chain is often the most visible to customers. So optimizing packaging processes can reduce costs, improve efficiency, and support sustainability goals through automated packaging systems and sustainability initiatives.
That clash has come as retailers have been hustling to adjust to pandemic swings like a renewed focus on e-commerce, then swiftly reimagining store experiences as foot traffic returned. But even as the dust settles from those changes, retailers are now facing renewed questions about how best to define their omnichannel strategy in a world where customers have increasing power and information.
The answer may come from a five-part strategy using integrated components to fortify omnichannel retail, EY said. The approach can unlock value and customer trust through great experiences, but only when implemented cohesively, not individually, EY warns.
The steps include:
1. Functional integration: Is your operating model and data infrastructure siloed between e-commerce and physical stores, or have you developed a cohesive unit centered around delivering seamless customer experience?
2. Customer insights: With consumer centricity at the heart of operations, are you analyzing all touch points to build a holistic view of preferences, behaviors, and buying patterns?
3. Next-generation inventory: Given the right customer insights, how are you utilizing advanced analytics to ensure inventory is optimized to meet demand precisely where and when it’s needed?
4. Distribution partnerships: Having ensured your customers find what they want where they want it, how are your distribution strategies adapting to deliver these choices to them swiftly and efficiently?
5. Real estate strategy: How is your real estate strategy interconnected with insights, inventory and distribution to enhance experience and maximize your footprint?
When approached cohesively, these efforts all build toward one overarching differentiator for retailers: a better customer experience that reaches from brand engagement and order placement through delivery and return, the EY study said. Amid continued volatility and an economy driven by complex customer demands, the retailers best set up to win are those that are striving to gain real-time visibility into stock levels, offer flexible fulfillment options and modernize merchandising through personalized and dynamic customer experiences.
Geopolitical rivalries, alliances, and aspirations are rewiring the global economy—and the imposition of new tariffs on foreign imports by the U.S. will accelerate that process, according to an analysis by Boston Consulting Group (BCG).
Without a broad increase in tariffs, world trade in goods will keep growing at an average of 2.9% annually for the next eight years, the firm forecasts in its report, “Great Powers, Geopolitics, and the Future of Trade.” But the routes goods travel will change markedly as North America reduces its dependence on China and China builds up its links with the Global South, which is cementing its power in the global trade map.
“Global trade is set to top $29 trillion by 2033, but the routes these goods will travel is changing at a remarkable pace,” Aparna Bharadwaj, managing director and partner at BCG, said in a release. “Trade lanes were already shifting from historical patterns and looming US tariffs will accelerate this. Navigating these new dynamics will be critical for any global business.”
To understand those changes, BCG modeled the direct impact of the 60/25/20 scenario (60% tariff on Chinese goods, a 25% on goods from Canada and Mexico, and a 20% on imports from all other countries). The results show that the tariffs would add $640 billion to the cost of importing goods from the top ten U.S. import nations, based on 2023 levels, unless alternative sources or suppliers are found.
In terms of product categories imported by the U.S., the greatest impact would be on imported auto parts and automotive vehicles, which would primarily affect trade with Mexico, the EU, and Japan. Consumer electronics, electrical machinery, and fashion goods would be most affected by higher tariffs on Chinese goods. Specifically, the report forecasts that a 60% tariff rate would add $61 billion to cost of importing consumer electronics products from China into the U.S.
Shippers are actively preparing for changes in tariffs and trade policy through steps like analyzing their existing customs data, identifying alternative suppliers, and re-evaluating their cross-border strategies, according to research from logistics provider C.H. Robinson.
They are acting now because survey results show that shippers say the top risk to their supply chains in 2025 is changes in tariffs and trade policy. And nearly 50% say the uncertainty around tariffs and trade policy is already a pain point for them today, the Eden Prairie, Minnesota-based company said.
In a move to answer those concerns, C.H. Robinson says it has been working with its clients by running risk scenarios, building and implementing contingency plans, engineering and executing tariff solutions, and increasing supply chain diversification and agility.
“Having visibility into your full supply chain is no longer a nice-to-have. In 2025, visibility is a competitive differentiator and shippers without the technology and expertise to support real-time data and insights, contingency planning, and quick action will face increased supply chain risks,” Jordan Kass, President of C.H. Robinson Managed Solutions, said in a release.
The company’s survey showed that shippers say the top five ways they are planning for those risks: identifying where they can switch sourcing to save money, analyzing customs data, evaluating cross-border strategies, running risk scenarios, and lowering their dependence on Chinese imports.
President of C.H. Robinson Global Forwarding, Mike Short, said: “In today’s uncertain shipping environment, shippers are looking for ways to reduce their susceptibility to events that impact logistics but are out of their control. By diversifying their supply chains, getting access to the latest information and having a global supply chain partner able to flex with their needs at a moment’s notice, shippers can gain something they don’t always have when disruptions and policy changes occur - options.”
That strategy is described by RILA President Brian Dodge in a document titled “2025 Retail Public Policy Agenda,” which begins by describing leading retailers as “dynamic and multifaceted businesses that begin on Main Street and stretch across the world to bring high value and affordable consumer goods to American families.”
RILA says its policy priorities support that membership in four ways:
Investing in people. Retail is for everyone; the place for a first job, 2nd chance, third act, or a side hustle – the retail workforce represents the American workforce.
Ensuring a safe, sustainable future. RILA is working with lawmakers to help shape policies that protect our customers and meet expectations regarding environmental concerns.
Leading in the community. Retail is more than a store; we are an integral part of the fabric of our communities.
“As Congress and the Trump administration move forward to adopt policies that reduce regulatory burdens, create economic growth, and bring value to American families, understanding how such policies will impact retailers and the communities we serve is imperative,” Dodge said. “RILA and its member companies look forward to collaborating with policymakers to provide industry-specific insights and data to help shape any policies under consideration.”