Site selection for a new distribution center has always been influenced by local costs and constraints. Now companies also need to consider global trends.
John H. Boyd (jhb@theboydcompany.com) is founder and principal of The Boyd Co. Inc. Founded in 1975 in Princeton, New Jersey, and now based in Boca Raton, Florida, the firm provides independent site selection counsel to leading U.S. and overseas corporations.
Organizations served by Boyd over the years include The World Bank, The Council of Supply Chain Management Professionals (CSCMP), The Aerospace Industries Association (AIA), MIT’s Work of the Future Project, UPS, Canada's Privy Council, and most recently, the President’s National Economic Council providing insights on policies to reduce supply chain bottlenecks.
Where to locate a new distribution center (DC) is one of the most demanding and far-reaching decisions that a logistics executive will ever make. A less-than-optimum location will result in higher costs and put the company at a competitive disadvantage that could persist for years. To choose the best location and avoid these risks, companies must consider not only local but also global factors that will affect the cost of getting their goods to their customers.
When situating a DC in the United States, not all locations are equal in terms of cost. A 2012 BizCosts.com study shows significant cost variances among surveyed DC sites (see Figure 1). These figures are based on a hypothetical 150-worker distribution center occupying 450,000 square feet and serving a national market. A comparison of a Meadowlands/Northern New Jersey DC site vis-à-vis an Indianapolis location, for example, shows a total annual cost differential of 29 percent, favoring Indianapolis. Costs in the BizCosts.com analysis include labor, construction, taxes, utilities, and over-the-road shipping in truckload lots.
One factor that has a major impact on a DC's operating cost is over-the-road shipping. Shipping currently represents the largest single cost factor in the supply chain, far outdistancing real estate and rent costs, and these costs do not look like they will go down anytime soon. Our site selection firm is projecting trucking costs will rise 5.0 to 5.5 percent this year. Carrier margins are under intense pressure from rising driver wages and health insurance premiums, increased fuel cost, and required environmental equipment upgrades. These factors will force carriers to raise rates just to stay afloat.
Transportation costs are particularly steep in California, a key state for many companies' distribution networks. A study commissioned by the California Trucking Association found that the state's new Low Carbon Fuel Standard will likely raise the retail price of diesel fuel in California by up to 50 percent—to a projected US $6.69 per gallon by 2020.
With escalating fuel and trucking costs, astute DC site-seekers are finding important savings in inland distribution center locations close to rail hubs. We are counseling our clients to locate their inland distribution facilities as close to rail ramps as possible, as they provide opportunities to reduce dependence on over-the-road transport and to achieve a greater utilization of lower-cost, environmentally friendly rail. Some of these rail ramps are located in smaller, less-congested, and less-costly cities, and some also have free trade zone (FTZ) status.
One example of an intermodal development that is attracting DCs is in Quincy, Washington, USA. Quincy is located on the Seattle-Chicago main line of the Burlington Northern Santa Fe (BNSF) Railway in central Washington state and is close to Interstate 90 and the ports of Seattle and Tacoma. The intermodal terminal at Quincy includes more than 10,000 feet of track and can provide shippers with distribution, cross-dock, and storage capacity. Quincy is also home to the Pacific Northwest-Chicagoland Express "Cold Train," which carries fresh and frozen foods direct to Midwest markets. DCs with large power requirements can also take advantage of Quincy's green, hydro-generated power at rates that are among the lowest in the country.
Global matters
As our firm enters its fifth decade of providing location counsel, never have our DC site-selection projects been so affected by what is happening overseas. Consider this list of variables: political uncertainty in the Middle East and North Africa, the expansion of the Panama Canal, inflationary wage pressures in China, the return of manufacturing jobs to the United States, hyperextended and overly risky global supply chains, Asia's insatiable demand for coal, the European debt crisis, the "greening" of corporate investment decisions, the new free trade pact with South Korea, parity of the U.S. and Canadian dollars, and Japan's nuclear meltdown and tsunami. These and other global events are influencing investment and location decisions for new distribution and warehousing operations in the United States.
One development that is projected to have a big impact on the location of new warehouses in the United States is the revamped Panama Canal, scheduled for completion in 2014. The expansion project includes a new set of locks that will allow increased traffic and wider ships. These new ships, dubbed the Super Post-Panamax Class, will have a capacity of 13,000-plus 20-foot equivalent units (TEUs), nearly three times the capacity of today's ships. These ships will cost approximately 25 percent less to operate on a per-slot basis, providing a significant incentive for carriers to move containers directly to East Coast ports rather than overland from West Coast ports.
With an eye to the increased traffic and new super ships, East Coast ports have been upgrading, dredging, and expanding their facilities. In tandem, a wave of regional distribution warehouses is being built nearby. These new distribution hubs will be similar to the "big box" warehouses that were constructed in California's Inland Empire to serve the ports of Los Angeles and Long Beach. Among the new hubs we see developing are: Cranbury/Robbinsville, New Jersey, just south of Port Newark/Elizabeth; York, Pennsylvania, a short dray north from the Port of Baltimore; Pooler, Georgia, near the Port of Savannah; and Doral and Miramar, Florida, both close to the Port of Miami.
This construction is being further encouraged by historically low industrial land costs and multiple sources of funding for port-related projects. The Boyd Company is projecting overall demand for new warehousing space linked to the East Coast's emerging Inland Empire to be very substantial, upwards of 500 million square feet during 2012-2013.
Another global factor influencing DC growth in the United States is parity between the Canadian and U.S. dollars. Never has it been so inexpensive for Canadian companies to establish a brick-and-mortar presence in the United States, especially considering the unprecedented real estate bargains in markets throughout the country. South Florida; Phoenix, Arizona; Las Vegas, Nevada; and Albuquerque, New Mexico, are among the cities on our Canadian clients' short lists. Additionally, as the U.S. housing market shows signs of long-term improvement, the Canadian forest products sector is beginning to recover. We expect this development to fuel interest in Pacific Northwest sites like Seattle and Quincy, Washington, and Portland and Medford, Oregon.
Next year and beyond
Even with a sluggish overall economy, we are optimistic that the distribution sector will experience a sustained economic recovery in 2013, as we see some needed relief on the global stress meter and put election uncertainties behind us. If the economy does pick up, we expect no change in the overall trend of smaller distribution centers being built in "green buildings" near rail hubs and site-selection decisions influenced by global events and changes in the global economy.
Just 29% of supply chain organizations have the competitive characteristics they’ll need for future readiness, according to a Gartner survey released Tuesday. The survey focused on how organizations are preparing for future challenges and to keep their supply chains competitive.
Gartner surveyed 579 supply chain practitioners to determine the capabilities needed to manage the “future drivers of influence” on supply chains, which include artificial intelligence (AI) achievement and the ability to navigate new trade policies. According to the survey, the five competitive characteristics are: agility, resilience, regionalization, integrated ecosystems, and integrated enterprise strategy.
The survey analysis identified “leaders” among the respondents as supply chain organizations that have already developed at least three of the five competitive characteristics necessary to address the top five drivers of supply chain’s future.
Less than a third have met that threshold.
“Leaders shared a commitment to preparation through long-term, deliberate strategies, while non-leaders were more often focused on short-term priorities,” Pierfrancesco Manenti, vice president analyst in Gartner’s Supply Chain practice, said in a statement announcing the survey results.
“Most leaders have yet to invest in the most advanced technologies (e.g. real-time visibility, digital supply chain twin), but plan to do so in the next three-to-five years,” Manenti also said in the statement. “Leaders see technology as an enabler to their overall business strategies, while non-leaders more often invest in technology first, without having fully established their foundational capabilities.”
As part of the survey, respondents were asked to identify the future drivers of influence on supply chain performance over the next three to five years. The top five drivers are: achievement capability of AI (74%); the amount of new ESG regulations and trade policies being released (67%); geopolitical fight/transition for power (65%); control over data (62%); and talent scarcity (59%).
The analysis also identified four unique profiles of supply chain organizations, based on what their leaders deem as the most crucial capabilities for empowering their organizations over the next three to five years.
First, 54% of retailers are looking for ways to increase their financial recovery from returns. That’s because the cost to return a purchase averages 27% of the purchase price, which erases as much as 50% of the sales margin. But consumers have their own interests in mind: 76% of shoppers admit they’ve embellished or exaggerated the return reason to avoid a fee, a 39% increase from 2023 to 204.
Second, return experiences matter to consumers. A whopping 80% of shoppers stopped shopping at a retailer because of changes to the return policy—a 34% increase YoY.
Third, returns fraud and abuse is top-of-mind-for retailers, with wardrobing rising 38% in 2024. In fact, over two thirds (69%) of shoppers admit to wardrobing, which is the practice of buying an item for a specific reason or event and returning it after use. Shoppers also practice bracketing, or purchasing an item in a variety of colors or sizes and then returning all the unwanted options.
Fourth, returns come with a steep cost in terms of sustainability, with returns amounting to 8.4 billion pounds of landfill waste in 2023 alone.
“As returns have become an integral part of the shopper experience, retailers must balance meeting sky-high expectations with rising costs, environmental impact, and fraudulent behaviors,” Amena Ali, CEO of Optoro, said in the firm’s “2024 Returns Unwrapped” report. “By understanding shoppers’ behaviors and preferences around returns, retailers can create returns experiences that embrace their needs while driving deeper loyalty and protecting their bottom line.”
Facing an evolving supply chain landscape in 2025, companies are being forced to rethink their distribution strategies to cope with challenges like rising cost pressures, persistent labor shortages, and the complexities of managing SKU proliferation.
1. Optimize labor productivity and costs. Forward-thinking businesses are leveraging technology to get more done with fewer resources through approaches like slotting optimization, automation and robotics, and inventory visibility.
2. Maximize capacity with smart solutions. With e-commerce volumes rising, facilities need to handle more SKUs and orders without expanding their physical footprint. That can be achieved through high-density storage and dynamic throughput.
3. Streamline returns management. Returns are a growing challenge, thanks to the continued growth of e-commerce and the consumer practice of bracketing. Businesses can handle that with smarter reverse logistics processes like automated returns processing and reverse logistics visibility.
4. Accelerate order fulfillment with robotics. Robotic solutions are transforming the way orders are fulfilled, helping businesses meet customer expectations faster and more accurately than ever before by using autonomous mobile robots (AMRs and robotic picking.
5. Enhance end-of-line packaging. The final step in the supply chain is often the most visible to customers. So optimizing packaging processes can reduce costs, improve efficiency, and support sustainability goals through automated packaging systems and sustainability initiatives.
Geopolitical rivalries, alliances, and aspirations are rewiring the global economy—and the imposition of new tariffs on foreign imports by the U.S. will accelerate that process, according to an analysis by Boston Consulting Group (BCG).
Without a broad increase in tariffs, world trade in goods will keep growing at an average of 2.9% annually for the next eight years, the firm forecasts in its report, “Great Powers, Geopolitics, and the Future of Trade.” But the routes goods travel will change markedly as North America reduces its dependence on China and China builds up its links with the Global South, which is cementing its power in the global trade map.
“Global trade is set to top $29 trillion by 2033, but the routes these goods will travel is changing at a remarkable pace,” Aparna Bharadwaj, managing director and partner at BCG, said in a release. “Trade lanes were already shifting from historical patterns and looming US tariffs will accelerate this. Navigating these new dynamics will be critical for any global business.”
To understand those changes, BCG modeled the direct impact of the 60/25/20 scenario (60% tariff on Chinese goods, a 25% on goods from Canada and Mexico, and a 20% on imports from all other countries). The results show that the tariffs would add $640 billion to the cost of importing goods from the top ten U.S. import nations, based on 2023 levels, unless alternative sources or suppliers are found.
In terms of product categories imported by the U.S., the greatest impact would be on imported auto parts and automotive vehicles, which would primarily affect trade with Mexico, the EU, and Japan. Consumer electronics, electrical machinery, and fashion goods would be most affected by higher tariffs on Chinese goods. Specifically, the report forecasts that a 60% tariff rate would add $61 billion to cost of importing consumer electronics products from China into the U.S.
That strategy is described by RILA President Brian Dodge in a document titled “2025 Retail Public Policy Agenda,” which begins by describing leading retailers as “dynamic and multifaceted businesses that begin on Main Street and stretch across the world to bring high value and affordable consumer goods to American families.”
RILA says its policy priorities support that membership in four ways:
Investing in people. Retail is for everyone; the place for a first job, 2nd chance, third act, or a side hustle – the retail workforce represents the American workforce.
Ensuring a safe, sustainable future. RILA is working with lawmakers to help shape policies that protect our customers and meet expectations regarding environmental concerns.
Leading in the community. Retail is more than a store; we are an integral part of the fabric of our communities.
“As Congress and the Trump administration move forward to adopt policies that reduce regulatory burdens, create economic growth, and bring value to American families, understanding how such policies will impact retailers and the communities we serve is imperative,” Dodge said. “RILA and its member companies look forward to collaborating with policymakers to provide industry-specific insights and data to help shape any policies under consideration.”