Continuing education is important not only for personal career development but also for learning new supply chain strategies and tactics. Here are a just a few examples of upcoming professional education programs around the world.
Master's program offers real-world experience
master of supply chain management program beginning in January 2008. This one-year program begins with an introduction to basic business disciplines, such as accounting, economics, marketing, and organizational behavior.
Students will also participate in a team-based summer project directed by a faculty supervisor at one of the school's corporate partners. The team will work on site to address a business problem identified by the sponsor company. When team members return to campus, they will conduct a detailed review and evaluation of the project.
Applicants are required to have completed the equivalent of a four-year U.S. bachelor's degree program and to have taken the Graduate Management Admission Test (GMAT). Tuition and fees are $38,988 for Michigan residents, $43,988 for nonresidents.
Program: University of Michigan's Master of Supply Chain Management Program Location: Ann Arbor, Michigan, U.S.A. Application deadline: August 1, 2007 Classes start: January 2008 Info:www.bus.umich.edu/Admissions/MSCM
Grad program brings executives into the classroom
Northeastern University has designed its graduate certificate program in supply chain management to focus on current best practices and to provide opportunities for students to interact with professionals in the field.
The program consists of four courses: supply chain management, transportation, an executive roundtable in supply chain management, and global supply chain management. They include a mix of class discussions, individual research projects, case analyses, and visits from professionals in the field. Past years' visitors have included the president of Maersk Logistics and the senior vice president of logistics and operations at Staples. Tuition for each course is $3,330.
Program: Northeastern University Graduate Certificate in Supply Chain Management Location: Boston, Massachusetts, U.S.A. Application deadline: July 25, 2007 Classes start: September 5, 2007 Info:www.cba.neu.edu/graduate
INSEAD emphasizes value-based management
INSEAD Business School's Supply Chain Management Executive Education Program focuses on how supply chain managers can improve the flow of material, information, and cash by optimizing their supply chain processes, organizational structures, and enabling technologies.
The program strives to help executives align the members of their supply chain "ecosystems" and broaden their understanding of supply chain management. At the same time, the program's instructors emphasize value-based management—whether that means creating value through product, process, or supply chain design or capturing value by coordinating the activities of the various companies within the supply chain. Tuition is 7,650 euros.
Program: INSEAD Executive Education: Supply Chain Management Location: Fontainebleau, France Dates: October 29-November 2, 2007 Info: www.insead.edu/executives/scm.cfm
CSCMP University offers convenient, flexible training
Stuck at Chicago's O'Hare airport due to inclement weather? Have some down time during a business trip to Shanghai? Or a rare bit of free time at the office? As long as you have Internet access, CSCMP has made it possible for you to attend the supply chain class of your choice anytime, anywhere.
CSCMP's Supply Chain University offers a selection of 40 online classes covering a broad spectrum of topics. There are courses appropriate for all levels of supply chain expertise, and each is identified as "basic," "intermediate," or "advanced." Classes range from one to four hours in length.
CSCMP is collaborating with the consulting firm Accenture's Supply Chain Academy on this venture. The Supply Chain University draws its faculty of experts from across the globe, and some of the courses are offered in multiple languages. Prices range from $79 to $149.
Pennsylvania State University's online program is designed to help students develop supply chain solutions for their organizations while gaining an understanding of how companies use supply chain networks to acquire, produce, and deliver goods and services both domestically and worldwide.
The Graduate Certificate in Supply Chain and Information Systems program integrates strategic procurement and supply management, demand fulfillment, supply chain planning, and network design processes along with the study of critical information systems. The courses will address such topics as information technology and decision support; supply strategy development, outsourcing, and supply segmentation; inventory cost analysis, planning, and control; and performance measurement.
The program consists of three classes of four credits each: supply chain management, transportation and distribution, and strategic procurement. The first course—supply chain management—can be taken either in the fall or spring semester. This gives prospective students two chances per year to apply. The entire program can be completed in 12 months.
Businesses are cautiously optimistic as peak holiday shipping season draws near, with many anticipating year-over-year sales increases as they continue to battle challenging supply chain conditions.
That’s according to the DHL 2024 Peak Season Shipping Survey, released today by express shipping service provider DHL Express U.S. The company surveyed small and medium-sized enterprises (SMEs) to gauge their holiday business outlook compared to last year and found that a mix of optimism and “strategic caution” prevail ahead of this year’s peak.
Nearly half (48%) of the SMEs surveyed said they expect higher holiday sales compared to 2023, while 44% said they expect sales to remain on par with last year, and just 8% said they foresee a decline. Respondents said the main challenges to hitting those goals are supply chain problems (35%), inflation and fluctuating consumer demand (34%), staffing (16%), and inventory challenges (14%).
But respondents said they have strategies in place to tackle those issues. Many said they began preparing for holiday season earlier this year—with 45% saying they started planning in Q2 or earlier, up from 39% last year. Other strategies include expanding into international markets (35%) and leveraging holiday discounts (32%).
Sixty percent of respondents said they will prioritize personalized customer service as a way to enhance customer interactions and loyalty this year. Still others said they will invest in enhanced web and mobile experiences (23%) and eco-friendly practices (13%) to draw customers this holiday season.
The practice consists of 5,000 professionals from Accenture and from Avanade—the consulting firm’s joint venture with Microsoft. They will be supported by Microsoft product specialists who will work closely with the Accenture Center for Advanced AI. Together, that group will collaborate on AI and Copilot agent templates, extensions, plugins, and connectors to help organizations leverage their data and gen AI to reduce costs, improve efficiencies and drive growth, they said on Thursday.
Accenture and Avanade say they have already developed some AI tools for these applications. For example, a supplier discovery and risk agent can deliver real-time market insights, agile supply chain responses, and better vendor selection, which could result in up to 15% cost savings. And a procure-to-pay agent could improve efficiency by up to 40% and enhance vendor relations and satisfaction by addressing urgent payment requirements and avoiding disruptions of key services
Likewise, they have also built solutions for clients using Microsoft 365 Copilot technology. For example, they have created Copilots for a variety of industries and functions including finance, manufacturing, supply chain, retail, and consumer goods and healthcare.
Another part of the new practice will be educating clients how to use the technology, using an “Azure Generative AI Engineer Nanodegree program” to teach users how to design, build, and operationalize AI-driven applications on Azure, Microsoft’s cloud computing platform. The online classes will teach learners how to use AI models to solve real-world problems through automation, data insights, and generative AI solutions, the firms said.
“We are pleased to deepen our collaboration with Accenture to help our mutual customers develop AI-first business processes responsibly and securely, while helping them drive market differentiation,” Judson Althoff, executive vice president and chief commercial officer at Microsoft, said in a release. “By bringing together Copilots and human ambition, paired with the autonomous capabilities of an agent, we can accelerate AI transformation for organizations across industries and help them realize successful business outcomes through pragmatic innovation.”
Census data showed that overall retail sales in October were up 0.4% seasonally adjusted month over month and up 2.8% unadjusted year over year. That compared with increases of 0.8% month over month and 2% year over year in September.
October’s core retail sales as defined by NRF — based on the Census data but excluding automobile dealers, gasoline stations and restaurants — were unchanged seasonally adjusted month over month but up 5.4% unadjusted year over year.
Core sales were up 3.5% year over year for the first 10 months of the year, in line with NRF’s forecast for 2024 retail sales to grow between 2.5% and 3.5% over 2023. NRF is forecasting that 2024 holiday sales during November and December will also increase between 2.5% and 3.5% over the same time last year.
“October’s pickup in retail sales shows a healthy pace of spending as many consumers got an early start on holiday shopping,” NRF Chief Economist Jack Kleinhenz said in a release. “October sales were a good early step forward into the holiday shopping season, which is now fully underway. Falling energy prices have likely provided extra dollars for household spending on retail merchandise.”
Despite that positive trend, market watchers cautioned that retailers still need to offer competitive value propositions and customer experience in order to succeed in the holiday season. “The American consumer has been more resilient than anyone could have expected. But that isn’t a free pass for retailers to under invest in their stores,” Nikki Baird, VP of strategy & product at Aptos, a solutions provider of unified retail technology based out of Alpharetta, Georgia, said in a statement. “They need to make investments in labor, customer experience tech, and digital transformation. It has been too easy to kick the can down the road until you suddenly realize there’s no road left.”
A similar message came from Chip West, a retail and consumer behavior expert at the marketing, packaging, print and supply chain solutions provider RRD. “October’s increase proved to be slightly better than projections and was likely boosted by lower fuel prices. As inflation slowed for a number of months, prices in several categories have stabilized, with some even showing declines, offering further relief to consumers,” West said. “The data also looks to be a positive sign as we kick off the holiday shopping season. Promotions and discounts will play a prominent role in holiday shopping behavior as they are key influencers in consumer’s purchasing decisions.”
Third-party logistics (3PL) providers’ share of large real estate leases across the U.S. rose significantly through the third quarter of 2024 compared to the same time last year, as more retailers and wholesalers have been outsourcing their warehouse and distribution operations to 3PLs, according to a report from real estate firm CBRE.
Specifically, 3PLs’ share of bulk industrial leasing activity—covering leases of 100,000 square feet or more—rose to 34.1% through Q3 of this year from 30.6% through Q3 last year. By raw numbers, 3PLs have accounted for 498 bulk leases so far this year, up by 9% from the 457 at this time last year.
By category, 3PLs’ share of 34.1% ranked above other occupier types such as: general retail and wholesale (26.6), food and beverage (9.0), automobiles, tires, and parts (7.9), manufacturing (6.2), building materials and construction (5.6), e-commerce only (5.6), medical (2.7), and undisclosed (2.3).
On a quarterly basis, bulk leasing by 3PLs has steadily increased this year, reversing the steadily decreasing trend of 2023. CBRE pointed to three main reasons for that resurgence:
Import Flexibility. Labor disruptions, extreme weather patterns, and geopolitical uncertainty have led many companies to diversify their import locations. Using 3PLs allows for more inventory flexibility, a key component to retailer success in times of uncertainty.
Capital Allocation/Preservation. Warehousing and distribution of goods is expensive, draining capital resources for transportation costs, rent, or labor. But outsourcing to 3PLs provides companies with more flexibility to increase or decrease their inventories without any risk of signing their own lease commitments. And using a 3PL also allows companies to switch supply chain costs from capital to operational expenses.
Focus on Core Competency. Outsourcing their logistics operations to 3PLs allows companies to focus on core business competencies that drive revenue, such as product development, sales, and customer service.
Looking into the future, these same trends will continue to drive 3PL warehouse demand, CBRE said. Economic, geopolitical and supply chain uncertainty will remain prevalent in the coming quarters but will not diminish the need to effectively manage inventory levels.
That result came from the company’s “GEP Global Supply Chain Volatility Index,” an indicator tracking demand conditions, shortages, transportation costs, inventories, and backlogs based on a monthly survey of 27,000 businesses. The October index number was -0.39, which was up only slightly from its level of -0.43 in September.
Researchers found a steep rise in slack across North American supply chains due to declining factory activity in the U.S. In fact, purchasing managers at U.S. manufacturers made their strongest cutbacks to buying volumes in nearly a year and a half, indicating that factories in the world's largest economy are preparing for lower production volumes, GEP said.
Elsewhere, suppliers feeding Asia also reported spare capacity in October, albeit to a lesser degree than seen in Western markets. Europe's industrial plight remained a key feature of the data in October, as vendor capacity was significantly underutilized, reflecting a continuation of subdued demand in key manufacturing hubs across the continent.
"We're in a buyers' market. October is the fourth straight month that suppliers worldwide reported spare capacity, with notable contractions in factory demand across North America and Europe, underscoring the challenging outlook for Western manufacturers," Todd Bremer, vice president, GEP, said in a release. "President-elect Trump inherits U.S. manufacturers with plenty of spare capacity while in contrast, China's modest rebound and strong expansion in India demonstrate greater resilience in Asia."