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DispatchTrack’s Latest Report Signals Trouble for the Last Mile Again This Holiday Season
The 2022 Last Mile Holiday Perspective uncovers worry over sky-high fuel costs, surging inflation, inventory shortages, and missing delivery windows despite reports of oversupply.
DispatchTrack, the leading solution provider of right-time delivery management software, today introduced the 2022 Last Mile Holiday Perspective. The inaugural report explores how logistics professionals are thinking about and planning for the upcoming holiday season as they grapple with record-high fuel costs and soaring inflation. The report is based on a survey of more than 130 logistics professionals conducted last month.
Contrary to recent reports of oversupply at big box brands, 6 in 10 respondents indicated they’re worried about inventory shortages and the vast majority (82%) fear they’ll miss delivery windows again this year. Yet, only 1 in 3 businesses are preparing for the holiday season earlier than they did last year. To improve operational efficiency, half of respondents indicated that their companies invested in new technology or expanded existing solutions this year. 4 in 10 are planning to rent additional warehouse space or trucks to prevent potential fulfillment roadblocks.
The data uncovered further unease with the upcoming holidays. Fuel costs topped the list of last mile concerns (82%), followed by inflation (50%) and driver shortages (48%). 1 in 3 logistics professionals are worried about delays that are out of their control and 1 in 4 said they fear they won’t be able to keep up with demand.
Respondents were split on whether business would be up or down this year. For revenue projections, 1 in 4 indicated that they don’t know what to expect this year. A third expected an increase in revenue and another 1 in 3 expected revenue to be down. There was an overwhelming consensus that operating costs would spike even without factoring in fuel cost increases, yet a quarter do not plan on raising rates. The remaining three-quarters said they would raise rates due to fuel costs and inflation.
“Inflation and fuel prices are mounting serious pressure on last mile operators to optimize routes and find new ways to improve efficiencies. Margins have never been this uncertain,” said Shailu Satish, DispatchTrack co-founder and COO. “It comes as no surprise that this report revealed businesses are making aggressive technology investments to improve last mile efficiencies, especially to reduce miles driven and trucks on the road this holiday season and beyond.”
Highlights from the survey include:
Costs & Unknowns
Businesses are split on revenue projections. 1 in 4 don’t know what to expect. 33% expect revenue to increase this holiday season while another 32% expect revenue to decrease. A quarter are uncertain.
Businesses are uncertain about achieving more or less business. 35% expect more business this holiday season compared to last year while 32% expect less. 20% are uncertain.
Operating costs are expected to spike. Fuel aside, 92% of businesses anticipate higher operating costs this year. 56% expect a 10% - 20% increase while 27% expect a 25% - 50% increase.
Including fuel, 93% of businesses expect operating costs to be higher this year. 29% expect a 10 - 20% increase, 39% expect a 25% - 50% increase, and 17% expect more than a 50% increase.
Despite steep increases in operating costs, 1 in 4 businesses don’t plan to raise pricing. Yet nearly three quarters will raise pricing due to fuel and inflation.
Notable Concerns
6 in 10 businesses are still worried about inventory shortages - contrary to reports of oversupply.
82% of businesses are concerned about missing delivery windows again this holiday season. Two-thirds are just as concerned or more concerned compared to last year.
Driver shortages are still problematic. 64% are just as concerned or more concerned compared to last year.
An overwhelming 8 in 10 businesses are uneasy with fuel costs this holiday season. Other top concerns include inflation (50%), driver shortages (48%), losing business due to the economy (38%), delays out of control (37%), and keeping up with demand (23%).
Despite last year’s obstacles, only 1 in 3 businesses are planning for the holidays earlier this year.
4 in 10 businesses are still concerned about the business impact of another COVID wave. 1 in 3 are prepared for it.
Addressing the Obstacles
4 in 10 businesses are renting warehouse space and/or trucks to prevent fulfillment roadblocks. 16% plan to rent both warehouse space and trucks, 16% plan to rent warehouse space, and 9% plan to rent trucks.
50% of businesses have invested in new technology or expanded their existing technology this year.
Sustainability Picking Up Speed
Sustainability is a top priority. 7 in 10 businesses are already prioritizing sustainability or planning to. 23% are already prioritizing while 47% plan to prioritize in the coming year.
EV trucks are not on the radar. 85% do not anticipate adding EV trucks this year or next.
The 2022 Last Mile Holiday Perspective can be found here.
Survey Methodology
The online survey was conducted via SurveyMonkey June 7th - July 2nd, 2022 among 133 logistics professionals. Industries include furniture and appliances, 3PLs, building supplies, medical, agriculture, auto parts, and food, beverage, and grocery distribution. Employee sizes ranged from 1-10, 11-50, 51-100, and 100+.
About DispatchTrack
DispatchTrack is the leading solution provider of right-time delivery management software, helping top brands around the globe power successful deliveries 180 million times a year. Since 2010, DispatchTrack’s scalable SaaS platform has made delivery organizations more connected, agile, and intelligent using highly-configurable capabilities designed to empower better delivery management from end to end. Our proprietary AI-powered routing algorithm ensures 98% ETA accuracy in last mile deliveries, and we’re constantly innovating to improve performance and better serve our 2,000+ global customers, including Wal-Mart, Coca-Cola, Ashley, Ferguson Enterprises, Cargill, McCain Foods, and many others.
Fort Worth, TX – September 10, 2024 – EP North America, a fast-growing, lithium-ion focusedmaterial handling equipment provider offering innovative and competitive options to the market, today debuted two new forklifts. The CPD45F8/50F8 and EFLA251 help warehouse and DC managers provide powerful lithium-ion solutions that will upgrade any fleet of diesel and LPG warehouse vehicles and are available today via EP North America’s dealer network.
“EP North America continues to expand its portfolio to solve a wider range of material handling applications, leveraging our unparalleled strength in lithium-powered solutions,” said Jason Bratton, general manager, EP North America. “Whether leading occasional or multi-shift operations, these lithium-ion powered solutions provide exceptional value, quality and dependability that we believe our dealer network and their customers have been looking for.”
The CPD45F8/50F8 is an IPX4 Rated, pneumatic forklift designed for outdoor use to suit applications up to 10,000 lbs. The CPD45F8/50F8 utilizes an integrated EP Energy 80V lithium-ion battery, requiring zero maintenance and eliminating ongoing fuel costsassociated with diesel/LPG units. By removing the internal combustion engine, it reduces fatigue by eliminating vibration, heat, noise and exhaust, which creates a more comfortable and productive work environment.
EFLA251 is a Class I forklift engineered to provide a direct alternative in both utilization and cost to Class IV LP equivalent. Featuring a lifting capacity of 5,000 lbs., the EFLA251 is powered by an EP Energy 80V Lithium-ion battery with onboard charging as a standard feature and is capable of empty-to-full in just over two hours, eliminating all dependencies on LPG.
EP controls cost and supply through a vertical integration strategy that ensures readily available stock and consistently short lead times on factory orders. EP has loaded dedicated demo units to its fleet to make available through the remainder of 2024, supporting its efforts in driving conversion adoption from IC to E.
About EP North America
EP North America is leading the IC to E movement in North America, offering a range of material handling solutions from lithium-ion Class 1 forklifts to lithium battery solutions, stackers, pallet jacks and task support vehicles. For more information, visit epforklifts.com or follow us on social media.
GEODIS, a leading global logistics provider, today announced plans to hire 3,700 seasonal workers across its campuses in the U.S. and Canada to help manage the expected rise in volumes during peak season. This hiring initiative will bolster the company’s operational capacities in its warehouses and distribution centers in preparation for the holiday season, a time when consumer demand surges.
Emarketer noted U.S. holiday sales in 2023 increased 3.9% year-over-year as consumer spending grew even amidst uncertain economic times, and a similar pattern is projected for this year. Emarketer expects a substantial 4.8% increase in holiday retail sales for 2024, signifying continued growth despite factors such as inflation and consumer price sensitivity. In anticipation of this demand, GEODIS is seeking seasonal employees to join its nearly 17,000 teammates who power its operations across North America.
GEODIS is recruiting material handlers and equipment operators across 13 regions in the U.S. and Canada this peak season. The company offers competitive wages, peak premium pay incentives, peak and referral bonuses, and an expedited payment option that allows workers to receive up to 50% of their paycheck before payday through an on-demand program. Additionally, GEODIS provides flexible schedules with weekend opportunities and multiple shift options daily, allowing teammates to choose times that best suit their lives. Both part-time (under 30 hours a week) and full-time (over 30 hours a week) seasonal positions are available. Prospective teammates can also use GEODIS’ virtual recruiting assistant, Sophie, to find the right role, easily navigate the application process and receive fast answers to questions before being connected to a recruiter for next steps.
“We acknowledge the immense responsibility we have to our customers to deliver exceptional service every day, and this is especially true during peak season,” said Anthony Jordan, GEODIS in Americas Executive Vice President and Chief Operating Officer. “Because peak season is the most business-critical sales period of the year for many of our retail clients, expanding our workforce is vital to ensure we have a flexible, dynamic team that can handle anticipated surges in demand.”
GEODIS’ culture puts teammates at the forefront by offering opportunities for employees to provide feedback and suggestions through surveys, personal check-ins and group meetings. The company also prioritizes teammate safety and ensures optimal work conditions in modern facilities with state-of-the-art technology. GEODIS invests in its teammates with paid safety-focused training, allowing them to gain hands-on experience so they can feel confident from day one of employment.
“GEODIS is committed to creating a diverse and supportive work environment where employee well-being is our top priority,” said Jordan. “Whether looking for extra income during the holidays or wanting to explore a long-term path at GEODIS, our teammates have the opportunity to make a difference and receive the training and support they need to move their careers forward.”
For more information on GEODIS’ seasonal positions, visit www.WorkAtGEODIS.com.
GEODIS – www.geodis.com
GEODIS is a leading global logistics provider acknowledged for its expertise across all aspects of the supply chain. As a growth partner to its clients, GEODIS specializes in four lines of business: Global Freight Forwarding, Global Contract Logistics, Distribution & Express Transport, and European Road Network. With a global network spanning nearly 170 countries and 53,000 employees, GEODIS is ranked no. 5 in its sector across the world. In 2023, GEODIS generated €11.6 billion in revenue. GEODIS is a company owned by SNCF group.
Nulogy, a leading provider of supply chain collaboration solutions, is hosting a session during the Association of Supply Chain Management's ASCM Connect 2024. Nulogy, Kinaxis and Colgate-Palmolive executives will present “Orchestrating Digital Transformation: Nulogy & Kinaxis Empower Colgate-Palmolive’s External Network” on Monday, 9/9/2024, 3:45 - 4:45 p.m. CT in Ballroom E, Level 4.
In an era when digital transformation is paramount for sustainable growth, Colgate-Palmolive stands out as a leader in the consumer packaged goods space. With a strong digital transformation vision and strategic partners that tout the technical capabilities and expertise to bring it to life, Colgate and its extended supply network has been able to reap the benefits of digitally-infused agility, resilience and efficiency to outcompete in today’s marketplace.
The session will cover Colgate-Palmolive’s vision for transforming its supply chain planning and execution, highlighting the imperative to enhance supply chain synchronization and collaboration.
Nulogy and Kinaxis join Colgate-Palmolive in this talk to discuss how their best-of-breed solutions in advanced planning and scheduling and supplier collaboration have played pivotal roles in interconnecting Colgate’s network.
Speakers include:
Moderator: Christine Barnhart, CPIM Chief Marketing and Industry Officer, Nuology
Panelist: Kevin Wong Chief Operating Officer, Nulogy
Panelist: Polly Mitchell-Guthrie Supply Chain Thought Leader, Kinaxis
Panelist: German Vizcaya Leon VP Global Planning, Colgate-Palmolive
Check out the complete Colgate-Palmolive case study by visiting https://bit.ly/3z6xwPK.
Austin, TX - (September 3, 2024) – AutoScheduler.AI, an innovative Warehouse Orchestration Platform and WMS accelerator, announces the company is sponsoring a webinar hosted by DC Velocity magazine to discuss PepsiCo/FLNA’s (Frito Lay North America) warehouse transformation using AutoScheduler.AI’s AutoPilot.
Keith Moore, CEO of AutoScheduler.AI, and Peter Hanna, a leader at PepsiCo, will share how AutoPilot is revolutionizing operations at PepsiCo/FLNA. Faced with rising demand, shrinking margins, and complex operations, PepsiCo turned to AutoScheduler.AI’s cloud-based AutoPilot platform to optimize warehouse operations and improve efficiency, including a 30% increase in product picks per hour.
“PepsiCo has been focused on driving value for customers through innovative supply chain processes that improve fulfillment times, reduce operating costs, and maximize productivity,” says Keith Moore, CEO of AutoScheduler.AI. “Our AI algorithms can prioritize customer orders based on predefined rules and criteria while considering warehouse constraints, which helps to improve customer satisfaction and overall profitability.”
At the free webinar on September 12, 2024, at 2:00 PM ET, attendees will:
•Learn how AutoPilot unifies data across systems for better visibility.
•Discover how advanced algorithms maximize productivity and minimize costs.
•See how AutoPilot provides comprehensive, real-time insights for informed decision-making.
•Hear about the impressive gains at PepsiCo/FLNA, including a 30% increase in picks per hour.
AutoScheduler.AI AutoPilot smooths warehouse operations by orchestrating and planning all activities in real-time on top of an existing WMS. It considers space, time, labor, dock doors, and more constraints to ensure that orders are fulfilled on time and in full. Clients gain efficiencies and value in their supply chains through optimized labor, schedules, touches, and inventory.
To register for the free webinar, visit: https://event.on24.com/wcc/r/4676523/A2108DE2BC89DF1C73F2FCB1C1A5863F?partnerref=auto
About AutoScheduler.AI AutoScheduler.AI orchestrates warehouse activities directly on top of your WMS, optimizing operations for peak performance. Developed alongside industry leaders like P&G and successfully deployed at prominent companies such as Pepsi, General Mills, and Unilever, our AI and Machine Learning platform seamlessly integrates with your existing systems. Focused on labor planning, inventory workflow, human-robotics interaction, and space utilization, we streamline operations, reducing travel and inventory handling while maximizing OTIF rates and labor efficiency. With prescriptive analytics driving insights, our clients harness the power to enhance efficiencies and generate value across their supply chains. Reach out to us at info@autoscheduler.ai for more information.
GreyOrange Inc., a leader in AI-driven fulfillment automation, was recently recognized as a Sample Vendor in the 2024 Gartner® Hype Cycle™ for Mobile Robots and Drones report. GreyOrange views its inclusion in four categories – Multiagent Orchestration (MAO), Mobile Sortation Robots, Smart Robots, and Mobile Robotic Goods-to-Person Systems – as confirmation of the company’s role in driving innovation and efficiency within the rapidly evolving robotics landscape. The report focuses on practical applications of mobile robots and drones, leaving detailed technological aspects to other Hype Cycle reports.
The 2023 Gartner Supply Chain Technology User Wants and Needs Survey found continued strong interest in, and deployments of, robotics and automation, with 92% of the respondents saying they were investing, or planned to invest, in robotics over the next two years. GreyOrange believes the 2024 Gartner® Hype Cycle™ for Mobile Robots and Drones report highlights the critical role of mobile robots in transforming supply chain operations and addressing the challenges posed by labor shortages and increasing order volumes.
According to the report, “Demand for, and investment in, mobile robots and drones is robust and will remain so for the foreseeable future.” The report also details, “As companies deploy heterogeneous fleets of robots, integrating and coordinating tasks between these robots becomes more difficult, which will require an orchestration capability across robot platforms. This will introduce the need for an additional software layer to support these activities.”
This year, GreyOrange introduced two new intralogistics and case pick robot solutions - the Ranger Forklift XXL for case picking and the Ranger Forklift AnyPallet for closed pallet handling - to its Certified Ranger NetworkTM (CRN) ecosystem in response to labor and order volume needs. During MODEX this year, GreyOrange also welcomed partner solution Cypher Robotics’ CAPTIS, an autonomous cycle counting solution, to the CRN.
The CRN solutions are powered by GreyMatter, GreyOrange’s warehouse execution systems (WES) platform that enables real-time, multiagent orchestration among various robotic technologies, people and automation systems. Leveraging GreyMatter, customers can reduce fulfillment cost per unit (CPU) by 50%, decrease worker onboarding time by 90%, and improve peak season performance. These innovations further demonstrate the company’s innovation of robotics solutions for the evolving warehouse landscape.
“We are honored to be recognized by Gartner, as it is great to see some of the categories like Multiagent orchestration coming to life as we define the next generation roadmap for them,” said Akash Gupta, Co-Founder and CEO of GreyOrange. “We strive to continually advance fulfillment automation to meet and exceed the needs of our customers in an ever-changing and demanding market where supply chain optimization and execution are of top importance.”
GreyOrange’s fulfillment solutions help customers meet the growing demands for faster deliveries, reduce operational costs and tackle labor challenges. By leveraging advanced robotics and AI, GreyOrange's fulfillment solutions are designed to significantly improve operational efficiencies, adaptability, and actionable visibility in today's digital marketplace.
Download the Hype Cycle™ for Mobile Robots and Drones 2024 report, compliments of GreyOrange by visiting https://bit.ly/4cKZCh4.