The nation’s trucking woes are as challenging as ever. As companies work tirelessly to ship critical goods, they’re wrestling to secure capacity, control costs, and get their products to their destination on time.
Since 2017, we’ve published the quarterly U.S. Bank Freight Payment Index, which is based on data from tens of thousands of paid truck freight invoice transactions between shippers and carriers. For context, in 2021 we processed more than $37 billion in shipper and carrier payments. The Index provides a window into changes in shipping cost and volume on a quarterly basis. Importantly, we break the data down by region, as each region has unique challenges. What follows are key points from our most recent Index and other sources along with ideas for enhanced support to help navigate the industry’s ongoing volatility.
Spending growth
One trend to watch is that the Index shows continued growth in spend by shippers. Spending on truck freight in Q2 increased 3.3% from Q1 2022 and was up 19.7% year-over-year. This increase is due not only to record diesel prices but also to a movement of shipments from the spot market back to the contract market.
Most of the transaction volume that we track is from the contract market, therefore the U.S. Bank indexes are more reflective of contract freight as opposed to the more expensive spot market. Our data indicates that even though contract carriers seemed to have held their prices relatively steady, there’s increased utilization of the contract market.
In the second half of 2020 and through most of 2021, shippers relied heavily on the spot market to manage capacity challenges stemming from driver and equipment shortages. The spot market also helped address the tremendous spike in household goods spending as consumers stayed home and stocked up.
But as spending on travel and services began to increase in 2022 and the economy contracted in Q1, trucking capacity opened up and the freight market shifted back to contract carriers. The slight decrease in demand was offset, however, by the dramatic rise in fuel prices, as well as some strength in manufacturing and housing in various parts of the country. These factors helped push the spend index higher in Q2, in spite of the modest slowdown in the economy during the quarter. From a volume standpoint, the U.S. Bank National Shipments Index increased 2.3% in Q2.
Regional trends and revelations
Interestingly, changes in shipment volumes varied by region. Shipment volumes decreased for two regions—the Southeast and West—in Q2, by 4.3% and 0.7% respectively. Contrast that with the volume gains in the Northeast (7.3%) and the Midwest (6.8%). Compared to the same quarter in 2021, the Southwest recorded a 2.8% volume gain—the fifth straight quarter with a year-over-year increase. (See Figure 1.)
Looking more closely at the Southeast’s considerable decline, this region’s shipments index contracted a little over 12% year-over-year—far outpacing the other five. Reasons leading to this drop could include softer housing starts (a big factor for this region) and slower retail sales in the region. Although tourism-related services may be strong in the Southeast, trucking to support these services generates less volume than the transportation of goods.
Alternatively, the Midwest demonstrated the power of strong manufacturing output, which fueled higher Q2 truck freight levels in this region. Even more pronounced, the Northeast region posted its largest quarterly gain in three years. Housing starts in the region were stronger than the others, and a higher factory output helped boost freight volumes to the nation’s highest level.
Driver and equipment shortages
As noted earlier, over the past two years, the spot market surged as shippers’ contract carriers couldn’t haul the added freight during the pandemic because of capacity and driver constraints. Now, contract freight is outperforming the spot market. However, driver and equipment shortages continue to cause problems.
According to American Trucking Associations (ATA), the driver shortage is at a historic high with no end in sight.1 Over the next decade, more than one million new drivers will be needed to replace those leaving the market and enable growth, the ATA reports.
A range of incentives are being offered to recruit new drivers and retain current ones. In fact, the ATA notes that average annual earnings have increased by five times the previous standard. But some drivers are choosing to work less. Others are reluctant to make trucking their career due to lifestyle challenges—including time away from home—and other barriers to entry, such as failed drug tests, driving record infractions, and criminal histories.
Adding to the turmoil, truck parts (for new and used trucks) are in very short supply due in part to pandemic-forced factory shutdowns and other supply chain issues, such as port congestion, the Ever Given Suez Canal blockage, and weather events. To compensate, fleets are being even more vigilant about maintenance schedules, recognizing that their equipment must do more than ever before, all while maintaining excellent safety standards.
Smart support for tough times
Diesel prices, labor costs and availability, equipment costs and availability, and economic uncertainty—these are tough times for the industry. Smart use of shipping data, analytics, and industry benchmarking, however, can help companies better navigate these volatile times. Insights regarding trends affecting the entire industry—particularly spending and volume levels—can be very useful for logistics planning.
Tools such as our Freight Payment Index can help shippers analyze current freight shipping data at both national and regional levels to make informed decisions based on factors most relevant to their organization. Robust analytics can help supply chain and logistics professionals gain a further edge over their competition by providing reporting and data analysis capabilities that dive deeper into causes and effects and model options to further improve their supply chains.
Finally, benchmarking can help companies analyze utilization and spend to see where they stand compared to their peers. This analysis further enables them to gauge their performance and determine opportunities to adjust and achieve improvements.
Nationwide capacity and supply data are very dynamic. But the more an organization can anticipate issues and discuss them with its stakeholders, the more it can maintain an effective, responsive supply chain—even in the most challenging times.
ReposiTrak, a global food traceability network operator, will partner with Upshop, a provider of store operations technology for food retailers, to create an end-to-end grocery traceability solution that reaches from the supply chain to the retail store, the firms said today.
The partnership creates a data connection between suppliers and the retail store. It works by integrating Salt Lake City-based ReposiTrak’s network of thousands of suppliers and their traceability shipment data with Austin, Texas-based Upshop’s network of more than 450 retailers and their retail stores.
That accomplishment is important because it will allow food sector trading partners to meet the U.S. FDA’s Food Safety Modernization Act Section 204d (FSMA 204) requirements that they must create and store complete traceability records for certain foods.
And according to ReposiTrak and Upshop, the traceability solution may also unlock potential business benefits. It could do that by creating margin and growth opportunities in stores by connecting supply chain data with store data, thus allowing users to optimize inventory, labor, and customer experience management automation.
"Traceability requires data from the supply chain and – importantly – confirmation at the retail store that the proper and accurate lot code data from each shipment has been captured when the product is received. The missing piece for us has been the supply chain data. ReposiTrak is the leader in capturing and managing supply chain data, starting at the suppliers. Together, we can deliver a single, comprehensive traceability solution," Mark Hawthorne, chief innovation and strategy officer at Upshop, said in a release.
"Once the data is flowing the benefits are compounding. Traceability data can be used to improve food safety, reduce invoice discrepancies, and identify ways to reduce waste and improve efficiencies throughout the store,” Hawthorne said.
Under FSMA 204, retailers are required by law to track Key Data Elements (KDEs) to the store-level for every shipment containing high-risk food items from the Food Traceability List (FTL). ReposiTrak and Upshop say that major industry retailers have made public commitments to traceability, announcing programs that require more traceability data for all food product on a faster timeline. The efforts of those retailers have activated the industry, motivating others to institute traceability programs now, ahead of the FDA’s enforcement deadline of January 20, 2026.
Inclusive procurement practices can fuel economic growth and create jobs worldwide through increased partnerships with small and diverse suppliers, according to a study from the Illinois firm Supplier.io.
The firm’s “2024 Supplier Diversity Economic Impact Report” found that $168 billion spent directly with those suppliers generated a total economic impact of $303 billion. That analysis can help supplier diversity managers and chief procurement officers implement programs that grow diversity spend, improve supply chain competitiveness, and increase brand value, the firm said.
The companies featured in Supplier.io’s report collectively supported more than 710,000 direct jobs and contributed $60 billion in direct wages through their investments in small and diverse suppliers. According to the analysis, those purchases created a ripple effect, supporting over 1.4 million jobs and driving $105 billion in total income when factoring in direct, indirect, and induced economic impacts.
“At Supplier.io, we believe that empowering businesses with advanced supplier intelligence not only enhances their operational resilience but also significantly mitigates risks,” Aylin Basom, CEO of Supplier.io, said in a release. “Our platform provides critical insights that drive efficiency and innovation, enabling companies to find and invest in small and diverse suppliers. This approach helps build stronger, more reliable supply chains.”
Logistics industry growth slowed in December due to a seasonal wind-down of inventory and following one of the busiest holiday shopping seasons on record, according to the latest Logistics Managers’ Index (LMI) report, released this week.
The monthly LMI was 57.3 in December, down more than a percentage point from November’s reading of 58.4. Despite the slowdown, economic activity across the industry continued to expand, as an LMI reading above 50 indicates growth and a reading below 50 indicates contraction.
The LMI researchers said the monthly conditions were largely due to seasonal drawdowns in inventory levels—and the associated costs of holding them—at the retail level. The LMI’s Inventory Levels index registered 50, falling from 56.1 in November. That reduction also affected warehousing capacity, which slowed but remained in expansion mode: The LMI’s warehousing capacity index fell 7 points to a reading of 61.6.
December’s results reflect a continued trend toward more typical industry growth patterns following recent years of volatility—and they point to a successful peak holiday season as well.
“Retailers were clearly correct in their bet to stock [up] on goods ahead of the holiday season,” the LMI researchers wrote in their monthly report. “Holiday sales from November until Christmas Eve were up 3.8% year-over-year according to Mastercard. This was largely driven by a 6.7% increase in e-commerce sales, although in-person spending was up 2.9% as well.”
And those results came during a compressed peak shopping cycle.
“The increase in spending came despite the shorter holiday season due to the late Thanksgiving,” the researchers also wrote, citing National Retail Federation (NRF) estimates that U.S. shoppers spent just short of a trillion dollars in November and December, making it the busiest holiday season of all time.
The LMI is a monthly survey of logistics managers from across the country. It tracks industry growth overall and across eight areas: inventory levels and costs; warehousing capacity, utilization, and prices; and transportation capacity, utilization, and prices. The report is released monthly by researchers from Arizona State University, Colorado State University, Rochester Institute of Technology, Rutgers University, and the University of Nevada, Reno, in conjunction with the Council of Supply Chain Management Professionals (CSCMP).
Specifically, the two sides remain at odds over provisions related to the deployment of semi-automated technologies like rail-mounted gantry cranes, according to an analysis by the Kansas-based 3PL Noatum Logistics. The ILA has strongly opposed further automation, arguing it threatens dockworker protections, while the USMX contends that automation enhances productivity and can create long-term opportunities for labor.
In fact, U.S. importers are already taking action to prevent the impact of such a strike, “pulling forward” their container shipments by rushing imports to earlier dates on the calendar, according to analysis by supply chain visibility provider Project44. That strategy can help companies to build enough safety stock to dampen the damage of events like the strike and like the steep tariffs being threatened by the incoming Trump administration.
Likewise, some ocean carriers have already instituted January surcharges in pre-emption of possible labor action, which could support inbound ocean rates if a strike occurs, according to freight market analysts with TD Cowen. In the meantime, the outcome of the new negotiations are seen with “significant uncertainty,” due to the contentious history of the discussion and to the timing of the talks that overlap with a transition between two White House regimes, analysts said.
That percentage is even greater than the 13.21% of total retail sales that were returned. Measured in dollars, returns (including both legitimate and fraudulent) last year reached $685 billion out of the $5.19 trillion in total retail sales.
“It’s clear why retailers want to limit bad actors that exhibit fraudulent and abusive returns behavior, but the reality is that they are finding stricter returns policies are not reducing the returns fraud they face,” Michael Osborne, CEO of Appriss Retail, said in a release.
Specifically, the report lists the leading types of returns fraud and abuse reported by retailers in 2024, including findings that:
60% of retailers surveyed reported incidents of “wardrobing,” or the act of consumers buying an item, using the merchandise, and then returning it.
55% cited cases of returning an item obtained through fraudulent or stolen tender, such as stolen credit cards, counterfeit bills, gift cards obtained through fraudulent means or fraudulent checks.
48% of retailers faced occurrences of returning stolen merchandise.
Together, those statistics show that the problem remains prevalent despite growing efforts by retailers to curb retail returns fraud through stricter returns policies, while still offering a sufficiently open returns policy to keep customers loyal, they said.
“Returns are a significant cost for retailers, and the rise of online shopping could increase this trend,” Kevin Mahoney, managing director, retail, Deloitte Consulting LLP, said. “As retailers implement policies to address this issue, they should avoid negatively affecting customer loyalty and retention. Effective policies should reduce losses for the retailer while minimally impacting the customer experience. This approach can be crucial for long-term success.”