The start-stop pattern of the last two years has led U.S. total business inventories to hit record highs in 2022—a total reversal of what we saw at this time last year.
Dr. Zac Rogers is an associate professor of supply chain management at Colorado State University's College of Business. He is a co-author of the monthly Logistics Managers’ Index.
Our annual inventory check-in shows that inventory levels and costs have been continuing their wild roller coaster ride over the past year as many supply chains seem to be in the throes of “the bullwhip effect.” The bullwhip effect occurs when variations in downstream demand lead to large overcorrections upstream due to delays in information, production, and distribution—all of which make forecasting difficult.
After having too much inventory in 2020, then not nearly enough in 2021, the pendulum has swung back towards abundance in 2022. Large retailers like Target and Walmart are marking down prices and cancelling orders, while smaller retailers are simply trying to stay afloat under the weight of too many goods. This is a far cry from this time last year, when the New York Times was writing articles titled “How the World Ran Out of Everything.” Case in point, total business inventories reached $2.38 trillion in May 2022—up 24% from the nadir in July 2021.1
This volatility is reflected in the inventory indices that we calculate each month as part of the Logistics Managers’ Index (LMI). Figure 1 charts the inventory levels (gray line), inventory costs (blue line), and warehousing capacity (green line) metrics from the Logistics Managers’ Index (LMI) from January 2020 to July 2022. A reading above 50.0 (the black dashed line) indicates expansion, whereas anything below 50.0 indicates contraction.
Other than a slight contraction in February 2020, inventory levels have been increasing constantly over the past two and a half years. However, the rate of expansion has looked quite different year-to-year. In 2020, the average rate of expansion for inventory levels (orange dashed line) was 58.4; in 2021, the rate of expansion jumped to 62.7 (pink dashed line); and in the first seven months of 2022, it increased significantly to 72.8 (dashed teal line).
In 2020, inventory levels and inventory costs only expanded at a moderate rate, as low consumer demand led to a decline in imports and manufacturing. As lockdowns lifted in 2021, consumer demand increased. While real inventory levels rose, they struggled to keep up with this booming demand. At the same time, the increased demand combined with global supply chain congestion to drive the costs of holding and storing goods to record highs. This is reflected in the steady increase in inventory costs seen in 2021 that were incurred as firms paid dearly while competing against each other to move products towards consumers.
Through the first seven months of 2022, we have seen a statistically significant increase in inventory levels from what we saw in 2020 and 2021. This change came through a series of events. Due to shortages and congestion slowing shipments both between and within countries, firms over-ordered goods throughout much of 2021. While consumer spending was robust for much of Q4, it dropped off unexpectedly in December due in part to the Omicron surge in the Northeast. Additionally, port and inland transportation congestion meant that goods that had been due at Thanksgiving did not show up until President’s Day. Unfortunately for this late-arriving inventory, Q1 of 2022 looked much different than Q4 of 2021, as robust consumer spending was tempered by record inflation, which crippled demand for the nonessential consumer goods that many firms were suddenly flush with.
While inventory metrics fluctuated throughout the pandemic and recovery, the lack of available warehousing capacity (green line) has remained constant. LMI respondents have reported a contraction in capacity for 27 of the last 29 months. Even the approximately 738.6 million square feet of warehouse space added to the U.S. in 2020 and 2021 was not nearly enough to keep up with demand.2 This shortage of warehousing space has slowed the intake of new goods and made holding overstocked goods incredibly expensive.
Where is this headed?
Firms are attempting to deal with this high level of inventory in various ways. Some large retailers like Walmart and Costco—which reported inventory increases in the most recent quarter of 33% and 26% respectively—are discounting unsold goods to make way for the wave of imports that usually arrives during the second half of the year. Sportswear company Under Armour is pursuing another prominent strategy of cancelling orders, rescinding approximately $200 million of shipments. Meanwhile Target is employing both strategies, marking down prices and canceling orders. This aggressive approach did lead to lower inventories, but also to a 90% drop in quarterly earnings year-over-year.
Another strategy involves offloading overstocked goods into secondary inventory channels, such as off-price retailers, dollar stores, and salvage dealers. The size of these secondary markets reached a record high of over $681 billion in 2021—3% of U.S. gross domestic product (GDP).3 However, this strategy will not work for all overstocked goods. Secondary retailers operate on a high-turn strategy in which inventory moves through their systems quickly, and they are not likely to take on a high volume of off-season or soon-to-be-obsolete goods.
When asked to predict logistics activity over the next 12 months, LMI survey respondents predict that inventory levels will continue to increase, but at a significantly slowed rate of 64.8, with inventory costs growth slowing to a rate of 78.5. This slowing growth is at least partially due to the prediction that available warehousing capacity will finally begin to expand again (at a moderate rate of 51.5) over the next year.
Firms have worked diligently to burn off inventories through the first seven months of 2022, but the back-to-school and holiday seasons—and the wave of imports that come with them—will be here soon. The goal for inventory managers through the rest of 2022 will be to carefully wind down inventories, while not overcorrecting once again and ending up in another shortage situation (which is a common occurrence when the bullwhip swings back too quickly).
Threading this needle while production and delivery lead times continue to vary will make this quite the challenge. The aftermath of a global pandemic was always going to be long tailed. Hopefully, we are now closer to the end of that tail than to its beginning.
Author’s note:For more insights like those presented above, see the LMI reports posted the first Tuesday of every month at: www.the-lmi.com.
3. Z.S. Rogers, D.S. Rogers, and H. Chen, “The Importance of Secondary Markets in the Changing Retail Landscape: A Longitudinal Study in the United States and China,” Transportation Journal (2022), 61(1).
ReposiTrak, a global food traceability network operator, will partner with Upshop, a provider of store operations technology for food retailers, to create an end-to-end grocery traceability solution that reaches from the supply chain to the retail store, the firms said today.
The partnership creates a data connection between suppliers and the retail store. It works by integrating Salt Lake City-based ReposiTrak’s network of thousands of suppliers and their traceability shipment data with Austin, Texas-based Upshop’s network of more than 450 retailers and their retail stores.
That accomplishment is important because it will allow food sector trading partners to meet the U.S. FDA’s Food Safety Modernization Act Section 204d (FSMA 204) requirements that they must create and store complete traceability records for certain foods.
And according to ReposiTrak and Upshop, the traceability solution may also unlock potential business benefits. It could do that by creating margin and growth opportunities in stores by connecting supply chain data with store data, thus allowing users to optimize inventory, labor, and customer experience management automation.
"Traceability requires data from the supply chain and – importantly – confirmation at the retail store that the proper and accurate lot code data from each shipment has been captured when the product is received. The missing piece for us has been the supply chain data. ReposiTrak is the leader in capturing and managing supply chain data, starting at the suppliers. Together, we can deliver a single, comprehensive traceability solution," Mark Hawthorne, chief innovation and strategy officer at Upshop, said in a release.
"Once the data is flowing the benefits are compounding. Traceability data can be used to improve food safety, reduce invoice discrepancies, and identify ways to reduce waste and improve efficiencies throughout the store,” Hawthorne said.
Under FSMA 204, retailers are required by law to track Key Data Elements (KDEs) to the store-level for every shipment containing high-risk food items from the Food Traceability List (FTL). ReposiTrak and Upshop say that major industry retailers have made public commitments to traceability, announcing programs that require more traceability data for all food product on a faster timeline. The efforts of those retailers have activated the industry, motivating others to institute traceability programs now, ahead of the FDA’s enforcement deadline of January 20, 2026.
Inclusive procurement practices can fuel economic growth and create jobs worldwide through increased partnerships with small and diverse suppliers, according to a study from the Illinois firm Supplier.io.
The firm’s “2024 Supplier Diversity Economic Impact Report” found that $168 billion spent directly with those suppliers generated a total economic impact of $303 billion. That analysis can help supplier diversity managers and chief procurement officers implement programs that grow diversity spend, improve supply chain competitiveness, and increase brand value, the firm said.
The companies featured in Supplier.io’s report collectively supported more than 710,000 direct jobs and contributed $60 billion in direct wages through their investments in small and diverse suppliers. According to the analysis, those purchases created a ripple effect, supporting over 1.4 million jobs and driving $105 billion in total income when factoring in direct, indirect, and induced economic impacts.
“At Supplier.io, we believe that empowering businesses with advanced supplier intelligence not only enhances their operational resilience but also significantly mitigates risks,” Aylin Basom, CEO of Supplier.io, said in a release. “Our platform provides critical insights that drive efficiency and innovation, enabling companies to find and invest in small and diverse suppliers. This approach helps build stronger, more reliable supply chains.”
Logistics industry growth slowed in December due to a seasonal wind-down of inventory and following one of the busiest holiday shopping seasons on record, according to the latest Logistics Managers’ Index (LMI) report, released this week.
The monthly LMI was 57.3 in December, down more than a percentage point from November’s reading of 58.4. Despite the slowdown, economic activity across the industry continued to expand, as an LMI reading above 50 indicates growth and a reading below 50 indicates contraction.
The LMI researchers said the monthly conditions were largely due to seasonal drawdowns in inventory levels—and the associated costs of holding them—at the retail level. The LMI’s Inventory Levels index registered 50, falling from 56.1 in November. That reduction also affected warehousing capacity, which slowed but remained in expansion mode: The LMI’s warehousing capacity index fell 7 points to a reading of 61.6.
December’s results reflect a continued trend toward more typical industry growth patterns following recent years of volatility—and they point to a successful peak holiday season as well.
“Retailers were clearly correct in their bet to stock [up] on goods ahead of the holiday season,” the LMI researchers wrote in their monthly report. “Holiday sales from November until Christmas Eve were up 3.8% year-over-year according to Mastercard. This was largely driven by a 6.7% increase in e-commerce sales, although in-person spending was up 2.9% as well.”
And those results came during a compressed peak shopping cycle.
“The increase in spending came despite the shorter holiday season due to the late Thanksgiving,” the researchers also wrote, citing National Retail Federation (NRF) estimates that U.S. shoppers spent just short of a trillion dollars in November and December, making it the busiest holiday season of all time.
The LMI is a monthly survey of logistics managers from across the country. It tracks industry growth overall and across eight areas: inventory levels and costs; warehousing capacity, utilization, and prices; and transportation capacity, utilization, and prices. The report is released monthly by researchers from Arizona State University, Colorado State University, Rochester Institute of Technology, Rutgers University, and the University of Nevada, Reno, in conjunction with the Council of Supply Chain Management Professionals (CSCMP).
As U.S. small and medium-sized enterprises (SMEs) face an uncertain business landscape in 2025, a substantial majority (67%) expect positive growth in the new year compared to 2024, according to a survey from DHL.
However, the survey also showed that businesses could face a rocky road to reach that goal, as they navigate a complex environment of regulatory/policy shifts and global market volatility. Both those issues were cited as top challenges by 36% of respondents, followed by staffing/talent retention (11%) and digital threats and cyber attacks (2%).
Against that backdrop, SMEs said that the biggest opportunity for growth in 2025 lies in expanding into new markets (40%), followed by economic improvements (31%) and implementing new technologies (14%).
As the U.S. prepares for a broad shift in political leadership in Washington after a contentious election, the SMEs in DHL’s survey were likely split evenly on their opinion about the impact of regulatory and policy changes. A plurality of 40% were on the fence (uncertain, still evaluating), followed by 24% who believe regulatory changes could negatively impact growth, 20% who see these changes as having a positive impact, and 16% predicting no impact on growth at all.
That uncertainty also triggered a split when respondents were asked how they planned to adjust their strategy in 2025 in response to changes in the policy or regulatory landscape. The largest portion (38%) of SMEs said they remained uncertain or still evaluating, followed by 30% who will make minor adjustments, 19% will maintain their current approach, and 13% who were willing to significantly adjust their approach.
That percentage is even greater than the 13.21% of total retail sales that were returned. Measured in dollars, returns (including both legitimate and fraudulent) last year reached $685 billion out of the $5.19 trillion in total retail sales.
“It’s clear why retailers want to limit bad actors that exhibit fraudulent and abusive returns behavior, but the reality is that they are finding stricter returns policies are not reducing the returns fraud they face,” Michael Osborne, CEO of Appriss Retail, said in a release.
Specifically, the report lists the leading types of returns fraud and abuse reported by retailers in 2024, including findings that:
60% of retailers surveyed reported incidents of “wardrobing,” or the act of consumers buying an item, using the merchandise, and then returning it.
55% cited cases of returning an item obtained through fraudulent or stolen tender, such as stolen credit cards, counterfeit bills, gift cards obtained through fraudulent means or fraudulent checks.
48% of retailers faced occurrences of returning stolen merchandise.
Together, those statistics show that the problem remains prevalent despite growing efforts by retailers to curb retail returns fraud through stricter returns policies, while still offering a sufficiently open returns policy to keep customers loyal, they said.
“Returns are a significant cost for retailers, and the rise of online shopping could increase this trend,” Kevin Mahoney, managing director, retail, Deloitte Consulting LLP, said. “As retailers implement policies to address this issue, they should avoid negatively affecting customer loyalty and retention. Effective policies should reduce losses for the retailer while minimally impacting the customer experience. This approach can be crucial for long-term success.”