Supply chain managers might think that demographics and consumer dynamics matter only to economists, marketers, and government policymakers. But in fact these factors have a tremendous impact on international trade patterns and distribution logistics. That's why the answers to questions like, Where are the consumers? Who are they? and What are they buying? are critically important to supply chain managers.
Several global demographic trends have productivity and supply chain implications. This article will focus on two that deserve particular attention: urbanization and aging.
The immediate impact of these trends is noticeable, albeit not sizable, yet the implications for both the medium and the long term are considerable. As the consumer base broadens and diversifies across many countries due to the rise of emerging markets' purchasing power, the impact of these global demographic trends will become more evident.
Going urban
Urbanization rates (or the percentage of the population that resides in an urban setting) had stabilized in most developed countries by the 1900s. The U.S. urbanization rate did not surpass the 50 percent mark until 1920, and by the 1990s three out four Americans lived in an urban area. Strong drivers of "going urban" are industrialization, higher agriculture productivity, immigration, and the attraction of the "bright lights" of the city.
But the United States isn't the only country where this is happening. The world's urbanization rate surpassed the 50 percent mark sometime between the year 2000 and 2004. According to the United Nations, China and India had roughly the same urbanization rates in 1990 (around 25 percent). India currently is in the low 30 percent zone, while China is expected to surpass the 50 percent mark by 2015. By 2025, China's urbanization rate is projected to be around 60 percent, India is likely to reach 36 percent, and the United States will be slightly shy of 90 percent. (See Figure 1.)
Urbanization holds important implications for supply chains. The increasing levels of urbanization and the concurrent development of "megacities" worldwide will place greater pressure on supply chain managers to ship goods via parcel delivery to consumers, to better manage intracity and intercity logistics, and to further increase productivity in the food supply chain.
Lower fertility and longer lives
In the late 1970s and early 1980s, many demographers and economists were asking whether it would be possible to prevent the world's population from reaching 25 billion by the end of the 21st century. Instead, as shown in Figure 2, population growth has been slowing. According to most recent projections, world population is expected to reach 10 billion by 2050 and then level off.
The reason for that change is the falling fertility rate. Women and families are choosing to have fewer children than in the past. Approximately 70 percent of all nations have child-bearing rates below or approaching the replacement level of 2.1 children per woman of child-bearing age. Several Asian developing economies, including India, Vietnam, and Thailand, have lower fertility rates than do many Western European countries. Key drivers of falling fertility rates include increased family planning, higher levels of educational attainment for women, more women entering the work force, and, in general, the changing role of women in society.
Declining fertility rates are having a remarkable impact on age distribution in both emerging and developed economies. The traditional "population pyramid," where a large percentage of the population is in the younger age cohorts and a smaller percentage is in the elderly age cohorts, is being turned on its head.
In many countries, populations are noticeably aging due to falling fertility rates. In China, for example, the one-child policy has taken its toll. (The country's increased levels of urbanization and industrialization also contribute to declining fertility rates—there is less need for families to have multiple offspring who can work the family farm.)
Together with lower fertility rates, longer lifespans due to improved work conditions, health care, and sanitary conditions are contributing to an aging population and a smaller labor force. The net result is that many emerging and developed economies will have a smaller percentage of their populations supporting those who are too young or too old to work. Most notably, Japan's working-age population has started to shrink, and the number of deaths outnumbered births in 2006. In Germany, the decline in population statistics in the first decade of this century has been termed "schrumpfende Gesellschaft" (shrinking society).
In line with this trend, population growth has been stagnant in emerging European countries. Even though these countries are predicted to see population growth this decade that is three times faster than in the previous decade, demographers foresee a major deterioration for the period 2020 to 2030. That's because the collapse of the Soviet Union left the economies of the former Soviet republics in shambles, and birth rates and life expectancies in the region are being dragged down by slow economic improvements and a deteriorating environment.
The population is aging even in sub-Saharan Africa, which has experienced a dramatic reduction in poverty rates since 2000 due to aid from the developed world. Improvements in healthcare, education, and sanitation, meanwhile, have led to more children surviving beyond the age of five. The lower death rate is coupled with the byproduct of the fight against AIDS: Since contraception was introduced, the fertility rate has declined.
The consumer of the future
What will the consumer of the future look like? In most developed and emerging markets, citizens will be older and a smaller percentage of the population will be working. However, several regions (most notably less-developed areas of the world) that are not considered emerging market economies will still have higher population growth rates and a younger age-cohort profile.
The difference in population growth rates in developing countries compared to those in the advanced economies, together with the growth of the emerging middle class in developing nations, will rebalance global trade patterns and impact supply chain dynamics. Increasing levels of urbanization and aging populations are likely to have a dramatic impact on the demand for many products and thus, on what types of products are produced.
In short, the world will need fewer diapers and more health care, hospital services, and food productivity in the coming years. In many emerging-market economies, innovations in food supply chain efficiencies will be paramount, since connecting the food supply to the centers of food demand (urban areas) has been a difficult problem. Supply chain managers will be forced to consider the distribution and logistics issues associated with meeting these changing demands, and they will have to respond accordingly to both the challenges and opportunities they present.
Just 29% of supply chain organizations have the competitive characteristics they’ll need for future readiness, according to a Gartner survey released Tuesday. The survey focused on how organizations are preparing for future challenges and to keep their supply chains competitive.
Gartner surveyed 579 supply chain practitioners to determine the capabilities needed to manage the “future drivers of influence” on supply chains, which include artificial intelligence (AI) achievement and the ability to navigate new trade policies. According to the survey, the five competitive characteristics are: agility, resilience, regionalization, integrated ecosystems, and integrated enterprise strategy.
The survey analysis identified “leaders” among the respondents as supply chain organizations that have already developed at least three of the five competitive characteristics necessary to address the top five drivers of supply chain’s future.
Less than a third have met that threshold.
“Leaders shared a commitment to preparation through long-term, deliberate strategies, while non-leaders were more often focused on short-term priorities,” Pierfrancesco Manenti, vice president analyst in Gartner’s Supply Chain practice, said in a statement announcing the survey results.
“Most leaders have yet to invest in the most advanced technologies (e.g. real-time visibility, digital supply chain twin), but plan to do so in the next three-to-five years,” Manenti also said in the statement. “Leaders see technology as an enabler to their overall business strategies, while non-leaders more often invest in technology first, without having fully established their foundational capabilities.”
As part of the survey, respondents were asked to identify the future drivers of influence on supply chain performance over the next three to five years. The top five drivers are: achievement capability of AI (74%); the amount of new ESG regulations and trade policies being released (67%); geopolitical fight/transition for power (65%); control over data (62%); and talent scarcity (59%).
The analysis also identified four unique profiles of supply chain organizations, based on what their leaders deem as the most crucial capabilities for empowering their organizations over the next three to five years.
First, 54% of retailers are looking for ways to increase their financial recovery from returns. That’s because the cost to return a purchase averages 27% of the purchase price, which erases as much as 50% of the sales margin. But consumers have their own interests in mind: 76% of shoppers admit they’ve embellished or exaggerated the return reason to avoid a fee, a 39% increase from 2023 to 204.
Second, return experiences matter to consumers. A whopping 80% of shoppers stopped shopping at a retailer because of changes to the return policy—a 34% increase YoY.
Third, returns fraud and abuse is top-of-mind-for retailers, with wardrobing rising 38% in 2024. In fact, over two thirds (69%) of shoppers admit to wardrobing, which is the practice of buying an item for a specific reason or event and returning it after use. Shoppers also practice bracketing, or purchasing an item in a variety of colors or sizes and then returning all the unwanted options.
Fourth, returns come with a steep cost in terms of sustainability, with returns amounting to 8.4 billion pounds of landfill waste in 2023 alone.
“As returns have become an integral part of the shopper experience, retailers must balance meeting sky-high expectations with rising costs, environmental impact, and fraudulent behaviors,” Amena Ali, CEO of Optoro, said in the firm’s “2024 Returns Unwrapped” report. “By understanding shoppers’ behaviors and preferences around returns, retailers can create returns experiences that embrace their needs while driving deeper loyalty and protecting their bottom line.”
Facing an evolving supply chain landscape in 2025, companies are being forced to rethink their distribution strategies to cope with challenges like rising cost pressures, persistent labor shortages, and the complexities of managing SKU proliferation.
1. Optimize labor productivity and costs. Forward-thinking businesses are leveraging technology to get more done with fewer resources through approaches like slotting optimization, automation and robotics, and inventory visibility.
2. Maximize capacity with smart solutions. With e-commerce volumes rising, facilities need to handle more SKUs and orders without expanding their physical footprint. That can be achieved through high-density storage and dynamic throughput.
3. Streamline returns management. Returns are a growing challenge, thanks to the continued growth of e-commerce and the consumer practice of bracketing. Businesses can handle that with smarter reverse logistics processes like automated returns processing and reverse logistics visibility.
4. Accelerate order fulfillment with robotics. Robotic solutions are transforming the way orders are fulfilled, helping businesses meet customer expectations faster and more accurately than ever before by using autonomous mobile robots (AMRs and robotic picking.
5. Enhance end-of-line packaging. The final step in the supply chain is often the most visible to customers. So optimizing packaging processes can reduce costs, improve efficiency, and support sustainability goals through automated packaging systems and sustainability initiatives.
Geopolitical rivalries, alliances, and aspirations are rewiring the global economy—and the imposition of new tariffs on foreign imports by the U.S. will accelerate that process, according to an analysis by Boston Consulting Group (BCG).
Without a broad increase in tariffs, world trade in goods will keep growing at an average of 2.9% annually for the next eight years, the firm forecasts in its report, “Great Powers, Geopolitics, and the Future of Trade.” But the routes goods travel will change markedly as North America reduces its dependence on China and China builds up its links with the Global South, which is cementing its power in the global trade map.
“Global trade is set to top $29 trillion by 2033, but the routes these goods will travel is changing at a remarkable pace,” Aparna Bharadwaj, managing director and partner at BCG, said in a release. “Trade lanes were already shifting from historical patterns and looming US tariffs will accelerate this. Navigating these new dynamics will be critical for any global business.”
To understand those changes, BCG modeled the direct impact of the 60/25/20 scenario (60% tariff on Chinese goods, a 25% on goods from Canada and Mexico, and a 20% on imports from all other countries). The results show that the tariffs would add $640 billion to the cost of importing goods from the top ten U.S. import nations, based on 2023 levels, unless alternative sources or suppliers are found.
In terms of product categories imported by the U.S., the greatest impact would be on imported auto parts and automotive vehicles, which would primarily affect trade with Mexico, the EU, and Japan. Consumer electronics, electrical machinery, and fashion goods would be most affected by higher tariffs on Chinese goods. Specifically, the report forecasts that a 60% tariff rate would add $61 billion to cost of importing consumer electronics products from China into the U.S.
That strategy is described by RILA President Brian Dodge in a document titled “2025 Retail Public Policy Agenda,” which begins by describing leading retailers as “dynamic and multifaceted businesses that begin on Main Street and stretch across the world to bring high value and affordable consumer goods to American families.”
RILA says its policy priorities support that membership in four ways:
Investing in people. Retail is for everyone; the place for a first job, 2nd chance, third act, or a side hustle – the retail workforce represents the American workforce.
Ensuring a safe, sustainable future. RILA is working with lawmakers to help shape policies that protect our customers and meet expectations regarding environmental concerns.
Leading in the community. Retail is more than a store; we are an integral part of the fabric of our communities.
“As Congress and the Trump administration move forward to adopt policies that reduce regulatory burdens, create economic growth, and bring value to American families, understanding how such policies will impact retailers and the communities we serve is imperative,” Dodge said. “RILA and its member companies look forward to collaborating with policymakers to provide industry-specific insights and data to help shape any policies under consideration.”