Supply chain managers might think that demographics and consumer dynamics matter only to economists, marketers, and government policymakers. But in fact these factors have a tremendous impact on international trade patterns and distribution logistics. That's why the answers to questions like, Where are the consumers? Who are they? and What are they buying? are critically important to supply chain managers.
Several global demographic trends have productivity and supply chain implications. This article will focus on two that deserve particular attention: urbanization and aging.
The immediate impact of these trends is noticeable, albeit not sizable, yet the implications for both the medium and the long term are considerable. As the consumer base broadens and diversifies across many countries due to the rise of emerging markets' purchasing power, the impact of these global demographic trends will become more evident.
Going urban
Urbanization rates (or the percentage of the population that resides in an urban setting) had stabilized in most developed countries by the 1900s. The U.S. urbanization rate did not surpass the 50 percent mark until 1920, and by the 1990s three out four Americans lived in an urban area. Strong drivers of "going urban" are industrialization, higher agriculture productivity, immigration, and the attraction of the "bright lights" of the city.
But the United States isn't the only country where this is happening. The world's urbanization rate surpassed the 50 percent mark sometime between the year 2000 and 2004. According to the United Nations, China and India had roughly the same urbanization rates in 1990 (around 25 percent). India currently is in the low 30 percent zone, while China is expected to surpass the 50 percent mark by 2015. By 2025, China's urbanization rate is projected to be around 60 percent, India is likely to reach 36 percent, and the United States will be slightly shy of 90 percent. (See Figure 1.)
Urbanization holds important implications for supply chains. The increasing levels of urbanization and the concurrent development of "megacities" worldwide will place greater pressure on supply chain managers to ship goods via parcel delivery to consumers, to better manage intracity and intercity logistics, and to further increase productivity in the food supply chain.
Lower fertility and longer lives
In the late 1970s and early 1980s, many demographers and economists were asking whether it would be possible to prevent the world's population from reaching 25 billion by the end of the 21st century. Instead, as shown in Figure 2, population growth has been slowing. According to most recent projections, world population is expected to reach 10 billion by 2050 and then level off.
The reason for that change is the falling fertility rate. Women and families are choosing to have fewer children than in the past. Approximately 70 percent of all nations have child-bearing rates below or approaching the replacement level of 2.1 children per woman of child-bearing age. Several Asian developing economies, including India, Vietnam, and Thailand, have lower fertility rates than do many Western European countries. Key drivers of falling fertility rates include increased family planning, higher levels of educational attainment for women, more women entering the work force, and, in general, the changing role of women in society.
Declining fertility rates are having a remarkable impact on age distribution in both emerging and developed economies. The traditional "population pyramid," where a large percentage of the population is in the younger age cohorts and a smaller percentage is in the elderly age cohorts, is being turned on its head.
In many countries, populations are noticeably aging due to falling fertility rates. In China, for example, the one-child policy has taken its toll. (The country's increased levels of urbanization and industrialization also contribute to declining fertility rates—there is less need for families to have multiple offspring who can work the family farm.)
Together with lower fertility rates, longer lifespans due to improved work conditions, health care, and sanitary conditions are contributing to an aging population and a smaller labor force. The net result is that many emerging and developed economies will have a smaller percentage of their populations supporting those who are too young or too old to work. Most notably, Japan's working-age population has started to shrink, and the number of deaths outnumbered births in 2006. In Germany, the decline in population statistics in the first decade of this century has been termed "schrumpfende Gesellschaft" (shrinking society).
In line with this trend, population growth has been stagnant in emerging European countries. Even though these countries are predicted to see population growth this decade that is three times faster than in the previous decade, demographers foresee a major deterioration for the period 2020 to 2030. That's because the collapse of the Soviet Union left the economies of the former Soviet republics in shambles, and birth rates and life expectancies in the region are being dragged down by slow economic improvements and a deteriorating environment.
The population is aging even in sub-Saharan Africa, which has experienced a dramatic reduction in poverty rates since 2000 due to aid from the developed world. Improvements in healthcare, education, and sanitation, meanwhile, have led to more children surviving beyond the age of five. The lower death rate is coupled with the byproduct of the fight against AIDS: Since contraception was introduced, the fertility rate has declined.
The consumer of the future
What will the consumer of the future look like? In most developed and emerging markets, citizens will be older and a smaller percentage of the population will be working. However, several regions (most notably less-developed areas of the world) that are not considered emerging market economies will still have higher population growth rates and a younger age-cohort profile.
The difference in population growth rates in developing countries compared to those in the advanced economies, together with the growth of the emerging middle class in developing nations, will rebalance global trade patterns and impact supply chain dynamics. Increasing levels of urbanization and aging populations are likely to have a dramatic impact on the demand for many products and thus, on what types of products are produced.
In short, the world will need fewer diapers and more health care, hospital services, and food productivity in the coming years. In many emerging-market economies, innovations in food supply chain efficiencies will be paramount, since connecting the food supply to the centers of food demand (urban areas) has been a difficult problem. Supply chain managers will be forced to consider the distribution and logistics issues associated with meeting these changing demands, and they will have to respond accordingly to both the challenges and opportunities they present.
Businesses are cautiously optimistic as peak holiday shipping season draws near, with many anticipating year-over-year sales increases as they continue to battle challenging supply chain conditions.
That’s according to the DHL 2024 Peak Season Shipping Survey, released today by express shipping service provider DHL Express U.S. The company surveyed small and medium-sized enterprises (SMEs) to gauge their holiday business outlook compared to last year and found that a mix of optimism and “strategic caution” prevail ahead of this year’s peak.
Nearly half (48%) of the SMEs surveyed said they expect higher holiday sales compared to 2023, while 44% said they expect sales to remain on par with last year, and just 8% said they foresee a decline. Respondents said the main challenges to hitting those goals are supply chain problems (35%), inflation and fluctuating consumer demand (34%), staffing (16%), and inventory challenges (14%).
But respondents said they have strategies in place to tackle those issues. Many said they began preparing for holiday season earlier this year—with 45% saying they started planning in Q2 or earlier, up from 39% last year. Other strategies include expanding into international markets (35%) and leveraging holiday discounts (32%).
Sixty percent of respondents said they will prioritize personalized customer service as a way to enhance customer interactions and loyalty this year. Still others said they will invest in enhanced web and mobile experiences (23%) and eco-friendly practices (13%) to draw customers this holiday season.
The practice consists of 5,000 professionals from Accenture and from Avanade—the consulting firm’s joint venture with Microsoft. They will be supported by Microsoft product specialists who will work closely with the Accenture Center for Advanced AI. Together, that group will collaborate on AI and Copilot agent templates, extensions, plugins, and connectors to help organizations leverage their data and gen AI to reduce costs, improve efficiencies and drive growth, they said on Thursday.
Accenture and Avanade say they have already developed some AI tools for these applications. For example, a supplier discovery and risk agent can deliver real-time market insights, agile supply chain responses, and better vendor selection, which could result in up to 15% cost savings. And a procure-to-pay agent could improve efficiency by up to 40% and enhance vendor relations and satisfaction by addressing urgent payment requirements and avoiding disruptions of key services
Likewise, they have also built solutions for clients using Microsoft 365 Copilot technology. For example, they have created Copilots for a variety of industries and functions including finance, manufacturing, supply chain, retail, and consumer goods and healthcare.
Another part of the new practice will be educating clients how to use the technology, using an “Azure Generative AI Engineer Nanodegree program” to teach users how to design, build, and operationalize AI-driven applications on Azure, Microsoft’s cloud computing platform. The online classes will teach learners how to use AI models to solve real-world problems through automation, data insights, and generative AI solutions, the firms said.
“We are pleased to deepen our collaboration with Accenture to help our mutual customers develop AI-first business processes responsibly and securely, while helping them drive market differentiation,” Judson Althoff, executive vice president and chief commercial officer at Microsoft, said in a release. “By bringing together Copilots and human ambition, paired with the autonomous capabilities of an agent, we can accelerate AI transformation for organizations across industries and help them realize successful business outcomes through pragmatic innovation.”
Census data showed that overall retail sales in October were up 0.4% seasonally adjusted month over month and up 2.8% unadjusted year over year. That compared with increases of 0.8% month over month and 2% year over year in September.
October’s core retail sales as defined by NRF — based on the Census data but excluding automobile dealers, gasoline stations and restaurants — were unchanged seasonally adjusted month over month but up 5.4% unadjusted year over year.
Core sales were up 3.5% year over year for the first 10 months of the year, in line with NRF’s forecast for 2024 retail sales to grow between 2.5% and 3.5% over 2023. NRF is forecasting that 2024 holiday sales during November and December will also increase between 2.5% and 3.5% over the same time last year.
“October’s pickup in retail sales shows a healthy pace of spending as many consumers got an early start on holiday shopping,” NRF Chief Economist Jack Kleinhenz said in a release. “October sales were a good early step forward into the holiday shopping season, which is now fully underway. Falling energy prices have likely provided extra dollars for household spending on retail merchandise.”
Despite that positive trend, market watchers cautioned that retailers still need to offer competitive value propositions and customer experience in order to succeed in the holiday season. “The American consumer has been more resilient than anyone could have expected. But that isn’t a free pass for retailers to under invest in their stores,” Nikki Baird, VP of strategy & product at Aptos, a solutions provider of unified retail technology based out of Alpharetta, Georgia, said in a statement. “They need to make investments in labor, customer experience tech, and digital transformation. It has been too easy to kick the can down the road until you suddenly realize there’s no road left.”
A similar message came from Chip West, a retail and consumer behavior expert at the marketing, packaging, print and supply chain solutions provider RRD. “October’s increase proved to be slightly better than projections and was likely boosted by lower fuel prices. As inflation slowed for a number of months, prices in several categories have stabilized, with some even showing declines, offering further relief to consumers,” West said. “The data also looks to be a positive sign as we kick off the holiday shopping season. Promotions and discounts will play a prominent role in holiday shopping behavior as they are key influencers in consumer’s purchasing decisions.”
Third-party logistics (3PL) providers’ share of large real estate leases across the U.S. rose significantly through the third quarter of 2024 compared to the same time last year, as more retailers and wholesalers have been outsourcing their warehouse and distribution operations to 3PLs, according to a report from real estate firm CBRE.
Specifically, 3PLs’ share of bulk industrial leasing activity—covering leases of 100,000 square feet or more—rose to 34.1% through Q3 of this year from 30.6% through Q3 last year. By raw numbers, 3PLs have accounted for 498 bulk leases so far this year, up by 9% from the 457 at this time last year.
By category, 3PLs’ share of 34.1% ranked above other occupier types such as: general retail and wholesale (26.6), food and beverage (9.0), automobiles, tires, and parts (7.9), manufacturing (6.2), building materials and construction (5.6), e-commerce only (5.6), medical (2.7), and undisclosed (2.3).
On a quarterly basis, bulk leasing by 3PLs has steadily increased this year, reversing the steadily decreasing trend of 2023. CBRE pointed to three main reasons for that resurgence:
Import Flexibility. Labor disruptions, extreme weather patterns, and geopolitical uncertainty have led many companies to diversify their import locations. Using 3PLs allows for more inventory flexibility, a key component to retailer success in times of uncertainty.
Capital Allocation/Preservation. Warehousing and distribution of goods is expensive, draining capital resources for transportation costs, rent, or labor. But outsourcing to 3PLs provides companies with more flexibility to increase or decrease their inventories without any risk of signing their own lease commitments. And using a 3PL also allows companies to switch supply chain costs from capital to operational expenses.
Focus on Core Competency. Outsourcing their logistics operations to 3PLs allows companies to focus on core business competencies that drive revenue, such as product development, sales, and customer service.
Looking into the future, these same trends will continue to drive 3PL warehouse demand, CBRE said. Economic, geopolitical and supply chain uncertainty will remain prevalent in the coming quarters but will not diminish the need to effectively manage inventory levels.
That result came from the company’s “GEP Global Supply Chain Volatility Index,” an indicator tracking demand conditions, shortages, transportation costs, inventories, and backlogs based on a monthly survey of 27,000 businesses. The October index number was -0.39, which was up only slightly from its level of -0.43 in September.
Researchers found a steep rise in slack across North American supply chains due to declining factory activity in the U.S. In fact, purchasing managers at U.S. manufacturers made their strongest cutbacks to buying volumes in nearly a year and a half, indicating that factories in the world's largest economy are preparing for lower production volumes, GEP said.
Elsewhere, suppliers feeding Asia also reported spare capacity in October, albeit to a lesser degree than seen in Western markets. Europe's industrial plight remained a key feature of the data in October, as vendor capacity was significantly underutilized, reflecting a continuation of subdued demand in key manufacturing hubs across the continent.
"We're in a buyers' market. October is the fourth straight month that suppliers worldwide reported spare capacity, with notable contractions in factory demand across North America and Europe, underscoring the challenging outlook for Western manufacturers," Todd Bremer, vice president, GEP, said in a release. "President-elect Trump inherits U.S. manufacturers with plenty of spare capacity while in contrast, China's modest rebound and strong expansion in India demonstrate greater resilience in Asia."