Contributing Editor Toby Gooley is a freelance writer and editor specializing in supply chain, logistics, material handling, and international trade. She previously was Editor at CSCMP's Supply Chain Quarterly. and Senior Editor of SCQ's sister publication, DC VELOCITY. Prior to joining AGiLE Business Media in 2007, she spent 20 years at Logistics Management magazine as Managing Editor and Senior Editor covering international trade and transportation. Prior to that she was an export traffic manager for 10 years. She holds a B.A. in Asian Studies from Cornell University.
Many educators and researchers in supply chain management began their careers in industry. That's where Dr. Judith M. Whipple, associate professor in the Department of Supply Chain Management at Michigan State University (MSU), got her start. After working at General Motors in production, purchasing, and materials management, she went on to earn a Ph.D. in Business Administration with a minor in Logistics from MSU under the guidance of her mentor, the late Dr. Donald Bowersox. A respected researcher, Whipple has written or co-written more than 80 research papers, book chapters, case studies, and magazine articles, and has delivered more than 100 presentations at conferences and seminars. She's received numerous awards, including "best paper of the year" from the Journal of Operations Management, the International Journal of Logistics Management, and (twice) from the Journal of Business Logistics.
But Whipple is noted for more than just her research and publications; her teaching has won accolades as well. She's been recognized in the field of education, winning Michigan State's Teacher-Scholar Award and Teacher of the Year from the Supply Chain Management Association. In this interview with Managing Editor Toby Gooley, Whipple talks about her passion for teaching and the importance of collaboration between industry and academia.
Name: Dr. Judith M. Whipple Title: Associate Professor, Department of Supply Chain Management Organization: Broad College of Business, Michigan State University Education: GMI (now Kettering University), Bachelor of Science in Management Systems; Doctor of Philosophy in Business Administration with a minor in Logistics, Michigan State University Work History: General Motors Corporation (production, purchasing, and materials management); director, Food Industry Management Program, Michigan State University; assistant professor, Food Marketing and Integrated Supply Management at Western Michigan University CSCMP Member: Since 1994
You worked at General Motors early in your career. Why did you switch from industry to academia?
My undergraduate degree is from GMI, now Kettering University. I studied logistics and started working for General Motors. When I decided to get a Ph.D., I was interested in the advanced study of logistics and purchasing, and I thought I would bring that knowledge back to my job. But the first year of my doctoral program I had the opportunity to teach, and I just loved it. I also had the opportunity to work with Don Bowersox and other faculty and doctoral students on a large-scale research project that resulted in the book World Class Logistics: The Challenge of Managing Continuous Change. Those experiences convinced me to follow a career in academics.
What kind of students are you teaching these days?
I teach only at the graduate level now, but early on in my career I taught more undergrad courses. I liked teaching undergrads because everything was so new and exciting to them. But MBA [Master of Business Administration] students are great to teach also because they're now starting to pull information from their work experiences and ask challenging questions, like why did a particular logistics strategy work for one industry but not for another?
I also teach doctoral students. That's especially satisfying because Don (Bowersox) and other faculty members who worked with me when I was a doctoral student really focused on teaching students how to be great academics, not just great doctoral students. I can offer my own doctoral students some of the same opportunities that were such great experiences for me.
We're a very close-knit group in the academic logistics/supply chain community. It's a very positive, supportive group of people who want to learn from and help each other. A lot of us have that "pay it forward" philosophy. That's not necessarily the case in some other disciplines.
What do you consider to be your most important mission as a supply chain educator?
Even though logistics and supply chain have come a long way in terms of recognition within businesses, we're still battling to get recognition in academia and as a career choice for students. So one important mission is teaching people across the university about the importance of supply chain management, and introducing prospective students to the field. Another is to help students learn about the power of logistics and understand how a company can become more successful by having a stronger supply chain network. It really is exciting to see students gain an appreciation of the complexity and challenges of supply chains. I love it when students tell me they can't go into a store now or order products online without thinking about supply chain management. They have a new understanding of the numerous steps and processes required to bring products to market, something often taken for granted.
I'm also excited about a project I'm involved in now. Michigan State is partnering with Intel, Arizona State University, and the Massachusetts Institute of Technology on an outreach project, where we're developing supply chain-related activities for elementary and middle school classrooms. We are piloting five activities, such as a Lego car production exercise, for various grade levels, and we're excited by some of the early successes. Our goal next year is to develop more advanced materials to use in high schools. Ultimately, the outreach program will help increase awareness of supply chain management as a field of study among pre-collegiate students and spark interest in supply chain management careers.
We want the outreach materials to be open-sourced and available free for anyone to use. When the materials are finalized, they will likely be made available on the CSCMP website. We've framed the activities in a STEM (science, technology, engineering, and math) context because teachers are often looking for those types of materials to increase STEM literacy. Also, the activities are designed to be fun and interactive.
MSU teaches supply chain management in its business school. Why should business students know about supply chain management?
Because Michigan State is so well-known and well-established in supply chain education, about half of our MBA students are supply chain management majors, and our undergraduate enrollment is up about 20 percent. But all MBA and undergraduate business students are required to take a supply chain course. It makes sense: How can you make good business decisions without understanding supply chains? Take something like capital, which is so constrained now. How could a finance major make good capital decisions without understanding supply chain management? They have to understand how their financial decisions might impact supply chain performance, from either a cost or service standpoint.
How important is communication and collaboration between academics and practitioners?
In order to conduct relevant research, I need to be listening to and working with practitioners. That enables me to keep my research focused on issues that matter to industry professionals. That, in turn, helps me in the classroom because I can talk to students about what's really going on in industry and share best practices.
On the flip side, people in industry often don't have as much time as they would like to learn about what's going on outside their industry and at other companies. We can help by conducting managerially relevant research that offers meaningful insights managers can apply within their companies. It's important for academics and practitioners to continue to collaborate, and professional associations help to facilitate that collaboration.
ReposiTrak, a global food traceability network operator, will partner with Upshop, a provider of store operations technology for food retailers, to create an end-to-end grocery traceability solution that reaches from the supply chain to the retail store, the firms said today.
The partnership creates a data connection between suppliers and the retail store. It works by integrating Salt Lake City-based ReposiTrak’s network of thousands of suppliers and their traceability shipment data with Austin, Texas-based Upshop’s network of more than 450 retailers and their retail stores.
That accomplishment is important because it will allow food sector trading partners to meet the U.S. FDA’s Food Safety Modernization Act Section 204d (FSMA 204) requirements that they must create and store complete traceability records for certain foods.
And according to ReposiTrak and Upshop, the traceability solution may also unlock potential business benefits. It could do that by creating margin and growth opportunities in stores by connecting supply chain data with store data, thus allowing users to optimize inventory, labor, and customer experience management automation.
"Traceability requires data from the supply chain and – importantly – confirmation at the retail store that the proper and accurate lot code data from each shipment has been captured when the product is received. The missing piece for us has been the supply chain data. ReposiTrak is the leader in capturing and managing supply chain data, starting at the suppliers. Together, we can deliver a single, comprehensive traceability solution," Mark Hawthorne, chief innovation and strategy officer at Upshop, said in a release.
"Once the data is flowing the benefits are compounding. Traceability data can be used to improve food safety, reduce invoice discrepancies, and identify ways to reduce waste and improve efficiencies throughout the store,” Hawthorne said.
Under FSMA 204, retailers are required by law to track Key Data Elements (KDEs) to the store-level for every shipment containing high-risk food items from the Food Traceability List (FTL). ReposiTrak and Upshop say that major industry retailers have made public commitments to traceability, announcing programs that require more traceability data for all food product on a faster timeline. The efforts of those retailers have activated the industry, motivating others to institute traceability programs now, ahead of the FDA’s enforcement deadline of January 20, 2026.
Inclusive procurement practices can fuel economic growth and create jobs worldwide through increased partnerships with small and diverse suppliers, according to a study from the Illinois firm Supplier.io.
The firm’s “2024 Supplier Diversity Economic Impact Report” found that $168 billion spent directly with those suppliers generated a total economic impact of $303 billion. That analysis can help supplier diversity managers and chief procurement officers implement programs that grow diversity spend, improve supply chain competitiveness, and increase brand value, the firm said.
The companies featured in Supplier.io’s report collectively supported more than 710,000 direct jobs and contributed $60 billion in direct wages through their investments in small and diverse suppliers. According to the analysis, those purchases created a ripple effect, supporting over 1.4 million jobs and driving $105 billion in total income when factoring in direct, indirect, and induced economic impacts.
“At Supplier.io, we believe that empowering businesses with advanced supplier intelligence not only enhances their operational resilience but also significantly mitigates risks,” Aylin Basom, CEO of Supplier.io, said in a release. “Our platform provides critical insights that drive efficiency and innovation, enabling companies to find and invest in small and diverse suppliers. This approach helps build stronger, more reliable supply chains.”
Logistics industry growth slowed in December due to a seasonal wind-down of inventory and following one of the busiest holiday shopping seasons on record, according to the latest Logistics Managers’ Index (LMI) report, released this week.
The monthly LMI was 57.3 in December, down more than a percentage point from November’s reading of 58.4. Despite the slowdown, economic activity across the industry continued to expand, as an LMI reading above 50 indicates growth and a reading below 50 indicates contraction.
The LMI researchers said the monthly conditions were largely due to seasonal drawdowns in inventory levels—and the associated costs of holding them—at the retail level. The LMI’s Inventory Levels index registered 50, falling from 56.1 in November. That reduction also affected warehousing capacity, which slowed but remained in expansion mode: The LMI’s warehousing capacity index fell 7 points to a reading of 61.6.
December’s results reflect a continued trend toward more typical industry growth patterns following recent years of volatility—and they point to a successful peak holiday season as well.
“Retailers were clearly correct in their bet to stock [up] on goods ahead of the holiday season,” the LMI researchers wrote in their monthly report. “Holiday sales from November until Christmas Eve were up 3.8% year-over-year according to Mastercard. This was largely driven by a 6.7% increase in e-commerce sales, although in-person spending was up 2.9% as well.”
And those results came during a compressed peak shopping cycle.
“The increase in spending came despite the shorter holiday season due to the late Thanksgiving,” the researchers also wrote, citing National Retail Federation (NRF) estimates that U.S. shoppers spent just short of a trillion dollars in November and December, making it the busiest holiday season of all time.
The LMI is a monthly survey of logistics managers from across the country. It tracks industry growth overall and across eight areas: inventory levels and costs; warehousing capacity, utilization, and prices; and transportation capacity, utilization, and prices. The report is released monthly by researchers from Arizona State University, Colorado State University, Rochester Institute of Technology, Rutgers University, and the University of Nevada, Reno, in conjunction with the Council of Supply Chain Management Professionals (CSCMP).
Specifically, the two sides remain at odds over provisions related to the deployment of semi-automated technologies like rail-mounted gantry cranes, according to an analysis by the Kansas-based 3PL Noatum Logistics. The ILA has strongly opposed further automation, arguing it threatens dockworker protections, while the USMX contends that automation enhances productivity and can create long-term opportunities for labor.
In fact, U.S. importers are already taking action to prevent the impact of such a strike, “pulling forward” their container shipments by rushing imports to earlier dates on the calendar, according to analysis by supply chain visibility provider Project44. That strategy can help companies to build enough safety stock to dampen the damage of events like the strike and like the steep tariffs being threatened by the incoming Trump administration.
Likewise, some ocean carriers have already instituted January surcharges in pre-emption of possible labor action, which could support inbound ocean rates if a strike occurs, according to freight market analysts with TD Cowen. In the meantime, the outcome of the new negotiations are seen with “significant uncertainty,” due to the contentious history of the discussion and to the timing of the talks that overlap with a transition between two White House regimes, analysts said.
That percentage is even greater than the 13.21% of total retail sales that were returned. Measured in dollars, returns (including both legitimate and fraudulent) last year reached $685 billion out of the $5.19 trillion in total retail sales.
“It’s clear why retailers want to limit bad actors that exhibit fraudulent and abusive returns behavior, but the reality is that they are finding stricter returns policies are not reducing the returns fraud they face,” Michael Osborne, CEO of Appriss Retail, said in a release.
Specifically, the report lists the leading types of returns fraud and abuse reported by retailers in 2024, including findings that:
60% of retailers surveyed reported incidents of “wardrobing,” or the act of consumers buying an item, using the merchandise, and then returning it.
55% cited cases of returning an item obtained through fraudulent or stolen tender, such as stolen credit cards, counterfeit bills, gift cards obtained through fraudulent means or fraudulent checks.
48% of retailers faced occurrences of returning stolen merchandise.
Together, those statistics show that the problem remains prevalent despite growing efforts by retailers to curb retail returns fraud through stricter returns policies, while still offering a sufficiently open returns policy to keep customers loyal, they said.
“Returns are a significant cost for retailers, and the rise of online shopping could increase this trend,” Kevin Mahoney, managing director, retail, Deloitte Consulting LLP, said. “As retailers implement policies to address this issue, they should avoid negatively affecting customer loyalty and retention. Effective policies should reduce losses for the retailer while minimally impacting the customer experience. This approach can be crucial for long-term success.”