This year’s CSCMP 2022 Gail Rutkowski Transportation Excellence Award winner, Mexpress Transportation, has dedicated the past 25 years to bypassing the traditional border clearance process between the U.S. and Mexico and improving supply chain efficiencies.
Twenty-five years ago, Mike Gamel, co-founder of Mexpress Transportation, had a vision for how he could improve cross-border transit between Mexico and the United States.
Gamel knew that cross-border trucking often got bogged down by the border-clearance process. He believed he could get around these snarls by creating a bonded road-feeder service between the U.S. and Mexico. A bonded road-feeder service involves moving cargo by truck between airports. Such a service, Gamel surmised, would allow the shipment to bypass the traditional border clearance process and instead clear customs at the airport—just as if it had been shipped by air—reducing delays and lowering costs.
It was a bold move that paid off. Mexpress currently provides full truckload (FTL) and less-than-truckload (LTL) service between the United States and 14 Mexican airports.
To honor his vision and the work Mexpress Transportation has contributed to the transportation industry, the Council of Supply Chain Management Professionals (CSCMP) awarded Mexpress the 2022 Gail Rutkowski Transportation Excellence Award (GR-TEA) this past September at its annual EDGE Conference in Nashville, Tennessee.
Created in 2021 to honor shipper, carrier representative, and consultant Gail Rutkowski for her lifetime of service to the industry, the GR-TEA award recognizes companies or individuals who have excelled in using their knowledge, connections, and industry expertise to educate, support, and create long-term impacts in transportation-related fields.
For Mexpress Transportation, the past 25 years have served as an opportunity to create a unique company—one dedicated to improving supply chain inefficiencies between the U.S. and Mexico. According to the company, its transit times between the U.S. and Mexico are comparable to deferred air freight and are more cost efficient and consistent than air.
In this conversation with Supply Chain Quarterly’s Managing Editor Diane Rand, Gamel talks about the company’s vision and what the future looks like for cross-border trade between the U.S. and Mexico.
Mexpress has a unique business model. Can you explain what a “borderless” LTL and FTL road feeder service is?
Mexpress has a special “bonded” authority that allows our trucks to cross to and from Mexico without clearing Mexican customs at the border. Instead, the freight clears at the airports with exactly the same process as air freight. All other trucking companies have to deliver the freight to the importers—Mexican brokers’ warehouses—for clearance before entering into Mexico. This creates lots of delays and extra costs, not to mention that once the freight is cleared at the border, the truck can only have one broker per truck. Mexpress bypasses this process, so we can put multiple brokers on the same truck and go directly to the destination airport for clearance by the importers’ Mexican broker upon arrival.
How did the idea of creating such a service come about? What sparked the idea?
I received a call one day from Carlos Duron, now my partner and president of Mexpress, wanting to discuss a consolidation project he was working on for a client of his in Mexico. We got to talking about the border bottlenecks and all the other issues that U.S. truckers face every day to move freight in and out of Mexico. The more we talked, the more the idea emerged. That’s when we decided to approach the Mexican government to get their input. Although it took three and a half years of meetings, here we are!
What sort of hurdles did you face in setting up such as a service?
The biggest hurdle was establishing a process for paying duties and taxes to the Mexican government. All duties and taxes must be paid electronically on each shipment moving by traditional truck before it can cross the border. With Mexpress, a shipment cannot leave the Mexican airport until these duties and taxes are paid. The second issue was security. To ensure the security of the shipments on our trucks, we have had to take certain precautions like only using the toll roads that have military security check points and using satellite-tracked equipment that are monitored 24/7 with a “kill switch” in all power units. We also use a special bolt seal issued to us by the Mexican government, which cannot be broken by anyone but Mexican customs officials at the airports.
What advice would you give to someone who is interested in setting up their own company in the logistics space?
Base the company on service and honesty, not price. Service always wins out. The other advice I would give is to remember that the employees are the key to making your vision come true. So pick wisely and take great care of them!
How has cross-border trade between Mexico and the United States changed since you started Mexpress?
When we first started, Mexico was hardly a blip on anyone’s radar. Carlos and I knew that with the issues overseas, prices of air and ocean, along with the delays associated with getting the product to the U.S./Canada market, that Mexico was going to play an important role in future growth of our economy. When we started Mexpress, Mexico wasn’t ranked high as a trading partner with the U.S. In the last two months, however, it was ranked as the No. 2 trading partner, with Canada being No. 1 and China No. 3.
Do you expect to see an increase in nearshoring to Mexico in the next five years? Why or why not?
There is no doubt! Mexico trade with the U.S. and Canada is booming and is not going to stop.
How will such a shift affect your business?
It will definitely just increase our business.
The driver shortage has been a challenge for trucking companies for many years. What steps is Mexpress taking to recruit and retain good drivers?
We have not had an issue with driver shortages, as we have done a good job taking care of our team members. We have avoided some of the pitfalls facing other companies because we’ve put the focus on our employees.
You have been very involved with industry associations such as CSCMP and NASSTRAC over the years. Why has involvement in these groups been so important to you, and what do you think your company has gained from those efforts?
Not only has our involvement with CSCMP/NASSTRAC gotten us more business through meeting companies, referrals, and learning the needs of other members, we have made friendships that will last forever. CSCMP has a super supportive team, and we are proud to be a part of the organization for more than 35 years.
Just 29% of supply chain organizations have the competitive characteristics they’ll need for future readiness, according to a Gartner survey released Tuesday. The survey focused on how organizations are preparing for future challenges and to keep their supply chains competitive.
Gartner surveyed 579 supply chain practitioners to determine the capabilities needed to manage the “future drivers of influence” on supply chains, which include artificial intelligence (AI) achievement and the ability to navigate new trade policies. According to the survey, the five competitive characteristics are: agility, resilience, regionalization, integrated ecosystems, and integrated enterprise strategy.
The survey analysis identified “leaders” among the respondents as supply chain organizations that have already developed at least three of the five competitive characteristics necessary to address the top five drivers of supply chain’s future.
Less than a third have met that threshold.
“Leaders shared a commitment to preparation through long-term, deliberate strategies, while non-leaders were more often focused on short-term priorities,” Pierfrancesco Manenti, vice president analyst in Gartner’s Supply Chain practice, said in a statement announcing the survey results.
“Most leaders have yet to invest in the most advanced technologies (e.g. real-time visibility, digital supply chain twin), but plan to do so in the next three-to-five years,” Manenti also said in the statement. “Leaders see technology as an enabler to their overall business strategies, while non-leaders more often invest in technology first, without having fully established their foundational capabilities.”
As part of the survey, respondents were asked to identify the future drivers of influence on supply chain performance over the next three to five years. The top five drivers are: achievement capability of AI (74%); the amount of new ESG regulations and trade policies being released (67%); geopolitical fight/transition for power (65%); control over data (62%); and talent scarcity (59%).
The analysis also identified four unique profiles of supply chain organizations, based on what their leaders deem as the most crucial capabilities for empowering their organizations over the next three to five years.
First, 54% of retailers are looking for ways to increase their financial recovery from returns. That’s because the cost to return a purchase averages 27% of the purchase price, which erases as much as 50% of the sales margin. But consumers have their own interests in mind: 76% of shoppers admit they’ve embellished or exaggerated the return reason to avoid a fee, a 39% increase from 2023 to 204.
Second, return experiences matter to consumers. A whopping 80% of shoppers stopped shopping at a retailer because of changes to the return policy—a 34% increase YoY.
Third, returns fraud and abuse is top-of-mind-for retailers, with wardrobing rising 38% in 2024. In fact, over two thirds (69%) of shoppers admit to wardrobing, which is the practice of buying an item for a specific reason or event and returning it after use. Shoppers also practice bracketing, or purchasing an item in a variety of colors or sizes and then returning all the unwanted options.
Fourth, returns come with a steep cost in terms of sustainability, with returns amounting to 8.4 billion pounds of landfill waste in 2023 alone.
“As returns have become an integral part of the shopper experience, retailers must balance meeting sky-high expectations with rising costs, environmental impact, and fraudulent behaviors,” Amena Ali, CEO of Optoro, said in the firm’s “2024 Returns Unwrapped” report. “By understanding shoppers’ behaviors and preferences around returns, retailers can create returns experiences that embrace their needs while driving deeper loyalty and protecting their bottom line.”
Facing an evolving supply chain landscape in 2025, companies are being forced to rethink their distribution strategies to cope with challenges like rising cost pressures, persistent labor shortages, and the complexities of managing SKU proliferation.
1. Optimize labor productivity and costs. Forward-thinking businesses are leveraging technology to get more done with fewer resources through approaches like slotting optimization, automation and robotics, and inventory visibility.
2. Maximize capacity with smart solutions. With e-commerce volumes rising, facilities need to handle more SKUs and orders without expanding their physical footprint. That can be achieved through high-density storage and dynamic throughput.
3. Streamline returns management. Returns are a growing challenge, thanks to the continued growth of e-commerce and the consumer practice of bracketing. Businesses can handle that with smarter reverse logistics processes like automated returns processing and reverse logistics visibility.
4. Accelerate order fulfillment with robotics. Robotic solutions are transforming the way orders are fulfilled, helping businesses meet customer expectations faster and more accurately than ever before by using autonomous mobile robots (AMRs and robotic picking.
5. Enhance end-of-line packaging. The final step in the supply chain is often the most visible to customers. So optimizing packaging processes can reduce costs, improve efficiency, and support sustainability goals through automated packaging systems and sustainability initiatives.
That clash has come as retailers have been hustling to adjust to pandemic swings like a renewed focus on e-commerce, then swiftly reimagining store experiences as foot traffic returned. But even as the dust settles from those changes, retailers are now facing renewed questions about how best to define their omnichannel strategy in a world where customers have increasing power and information.
The answer may come from a five-part strategy using integrated components to fortify omnichannel retail, EY said. The approach can unlock value and customer trust through great experiences, but only when implemented cohesively, not individually, EY warns.
The steps include:
1. Functional integration: Is your operating model and data infrastructure siloed between e-commerce and physical stores, or have you developed a cohesive unit centered around delivering seamless customer experience?
2. Customer insights: With consumer centricity at the heart of operations, are you analyzing all touch points to build a holistic view of preferences, behaviors, and buying patterns?
3. Next-generation inventory: Given the right customer insights, how are you utilizing advanced analytics to ensure inventory is optimized to meet demand precisely where and when it’s needed?
4. Distribution partnerships: Having ensured your customers find what they want where they want it, how are your distribution strategies adapting to deliver these choices to them swiftly and efficiently?
5. Real estate strategy: How is your real estate strategy interconnected with insights, inventory and distribution to enhance experience and maximize your footprint?
When approached cohesively, these efforts all build toward one overarching differentiator for retailers: a better customer experience that reaches from brand engagement and order placement through delivery and return, the EY study said. Amid continued volatility and an economy driven by complex customer demands, the retailers best set up to win are those that are striving to gain real-time visibility into stock levels, offer flexible fulfillment options and modernize merchandising through personalized and dynamic customer experiences.
Geopolitical rivalries, alliances, and aspirations are rewiring the global economy—and the imposition of new tariffs on foreign imports by the U.S. will accelerate that process, according to an analysis by Boston Consulting Group (BCG).
Without a broad increase in tariffs, world trade in goods will keep growing at an average of 2.9% annually for the next eight years, the firm forecasts in its report, “Great Powers, Geopolitics, and the Future of Trade.” But the routes goods travel will change markedly as North America reduces its dependence on China and China builds up its links with the Global South, which is cementing its power in the global trade map.
“Global trade is set to top $29 trillion by 2033, but the routes these goods will travel is changing at a remarkable pace,” Aparna Bharadwaj, managing director and partner at BCG, said in a release. “Trade lanes were already shifting from historical patterns and looming US tariffs will accelerate this. Navigating these new dynamics will be critical for any global business.”
To understand those changes, BCG modeled the direct impact of the 60/25/20 scenario (60% tariff on Chinese goods, a 25% on goods from Canada and Mexico, and a 20% on imports from all other countries). The results show that the tariffs would add $640 billion to the cost of importing goods from the top ten U.S. import nations, based on 2023 levels, unless alternative sources or suppliers are found.
In terms of product categories imported by the U.S., the greatest impact would be on imported auto parts and automotive vehicles, which would primarily affect trade with Mexico, the EU, and Japan. Consumer electronics, electrical machinery, and fashion goods would be most affected by higher tariffs on Chinese goods. Specifically, the report forecasts that a 60% tariff rate would add $61 billion to cost of importing consumer electronics products from China into the U.S.