Editor's note: We received the following comments in response to Editor James Cooke's Perspective column ("U.S. logistics costs: Are we measuring the right things?") when it appeared in an electronic newsletter prior to publication in the print edition. We welcome your comments on this or any other article in CSCMP's Supply Chain Quarterly via e-mail to jcooke@supplychainquarterly.com. (Letters may be edited for length and/or clarity.)
Managers can control the amount of inventory
With regard to your comment, "Since logistics managers can't really manage carrying costs, then perhaps it's time to change the calculation for U.S. logistics costs to include only those elements that are under the sway of practitioners": Logistics managers can manage a significant factor in carrying costs—the amount of inventory carried. Don't absolve them from this responsibility because they cannot control interest rates.
Now, if you wanted to create a normalizing factor, that would be good. For example, you could establish a baseline "cost of money" at a given percentage, and then translate current carrying costs to that cost of money. It would be a relatively easy calculation to set up. All you have to do is get agreement on the baseline cost of money. Which is easier said than done, as everyone will have an opinion on what it should be.
Mike Ledyard
Partner
Supply Chain Visions Ltd.
Memphis, Tennessee, USA
Interest rates might rebalance ocean flows
In a weak economy, containerized shipping has embraced the [trade-off of] price/cost versus transit time and predictable shipment availability. As interest rates rise, the cost of inventory may require more stringent carrier/vendor management criteria, with more focus on transit time and schedule integrity than on lowest price.
In the 1980s, U.S. Lines failed with their slow and low-cost 4,000-TEU "Econ" ships. Interest rates in those days were in the double digits, and competition based on faster transit time was favored. Today 16,000-TEU ships are flooding the market with excess capacity based on their lower cost advantage. Perhaps rising interest rates will promote a healthier balance of supply, demand, and time to market. Meantime, according to the "State of Logistics Report," international shipping represents a whopping 2 percent of total U.S. logistics costs, and trucking about 50 percent.
Rick Wen
Vice President, Business Development
OOCL (USA) Inc.
San Ramon, California, USA
What about transportation costs?
I enjoyed reading your recent piece on U.S. logistics costs, but I have to disagree a little with your statement.
You conclude that inventory carrying costs are out of the control of logistics managers and that, therefore, this may not be a good yardstick for logistics performance.
Please consider this:
1. Logistics managers can control inventory holding costs by holding less inventory. When interest rates (part of the total cost equation) rise, logistics managers will decide to hold less inventory.
2. Is it not the same with transportation costs? Fuel prices are also out of the control of logistics managers. Yet they can manage how much to ship by which means of transportation. Thus, they only affect what the fuel price is multiplied with—which is the same with the inventory and the interest rate.
Carl Marcus Wallenburg, Ph.D.
Professor of logistics and service management
WHU-Otto Beisheim School of Management
Vallendar, Germany
Why we should consider "administered prices" in calculations
I am the co-author and research principal of South Africa's annual logistics cost survey, of which the ninth measurement has just been released (www.csir.co.za/sol). I would like to comment on your perspective piece, "U.S. logistics costs: Are we measuring the right things?"
I call the phenomenon you refer to "administered prices" (exogenous risk)—elements industry has no control over, such as the interest rate and the fuel price. We should, as you infer, measure the activity (representing the real productivity measurement) and the price attached to the activity, separately. Both should, however, be measured, since this speaks to the heart of logistics—the trade-off between transport costs and inventory carrying cost.
Over the 30 years of Delaney's measurement (and Wilson's since his passing away), transportation's portion of logistics costs rose steadily and inventory carrying costs declined. We need to understand how much of the possible improvement in inventory carrying costs were as a result of lower inventories (the activity) and how much as a result of a lower paper rate. What we do from time to time is to run scenarios such as, "What would the logistics cost percentage have been if the prime rate stayed the same?" (we use prime and not the paper rate), or "What would it have been if the fuel price stayed the same?"
There is, however, a more significant problem to consider. We configure large-scale logistics systems based on, among other things, trade-offs between carrying costs and transport costs. In the case of South Africa's survey, we correctly predicted, over the decade since the survey's inception, that the core cost driver of administered transport costs (the oil price) will rise faster than administered inventory charges (the prime rate). The longer-term view of the changing global economic structure is, however, not yet considered sufficiently in infrastructure investments in many countries, including South Africa. If, for instance, the paper rate rises by 1 percent and the oil price increases to US $300 a barrel in 10 years (which is not unlikely), where will that leave us? Not having engineered a modal shift, for instance, will leave many economies vulnerable.
Both the activity and its administered costs therefore need to be included in macro-level logistics cost measurement, including scenario development. This will allow the development of industry discussion themes, such as this, that could lead to more sustainable logistics practices but also, importantly, policy formulation on a national level to reduce nations' exposure to exogenous risk.
Jan Havenga, Ph.D.
Director, Stellenbosch University Supply Chain Management Centre
Stellenbosch, South Africa
Logistics managers do control inventory
I disagree with the editorial. Logistics and supply chain managers do have a tremendous amount of influence over the amount of inventory held by their firms or within their supply chains. If interest rates are low, they take advantage of the situation by holding inventory and shipping in larger volumes to reduce their transportation costs and lower overall logistics costs. When interest rates increase, they reduce inventory and ship more frequently, again to lower overall total cost. If they're not concerned with the inventory carrying cost, then they definitely are concerned about the availability of working capital or the amount of current assets appearing on their balance sheets.
In addition, the inventory carrying cost should reflect the risk associated with holding those inventories. The inventory-to-sales ratio for retailers has recently been relatively low as compared to prior to the recession. Retailers recognize the risk [cost] associated with holding those inventories and have pushed the inventory back on the manufacturers, whose inventory-to-sales ratio is higher than pre-recession levels. The risk [cost] associated with holding components and raw materials is lower than for finished goods. If they had no control over these costs, then why does their behavior reflect the risks [costs] associated with holding inventory?
If we extend the argument of interest rates being uncontrollable, then why not eliminate transportation costs? Most shippers and carriers have little to no control over the cost of fuel. However, they do have control over the amount of fuel consumed, similar to the amount of inventory being held. The cost of fuel definitely affects logistics and supply chain behavior despite the lack of control over fuel prices.
The challenge of logistics and supply chain management stems from these uncontrollable variables and how executives must attempt to address them in their decision making.
Terrance L. Pohlen, Ph.D.
Director, Center for Logistics Education and Research
University of North Texas
Denton, Texas, USA
The original notion was that if you control the physical inventories, you control the costs. Of course, as you pointed out, that is not necessarily true.
Clifford F. Lynch
C.F. Lynch & Associates
Memphis, Tennessee, USA
Fuel costs, real numbers, and inventory strategy
Your commentary prompts several observations:
If the thought is to remove those elements one cannot control, and thus cannot measure, then couldn't one make the argument to take out fuel costs, which looks to be under no one's control?
The paper rate attaches a dollar cost to the **italic{real number,} which is the actual inventory levels.
Just-in-Time was not on the radar screen when Mr. Delaney started the "State of Logistics Report," and it has cycled through as the "next big thing." However, to those who control and match inventory levels to demand, they were, are, and will be the winners. After all, isn't this supply/demand challenge going to be solved by technology?
Businesses are cautiously optimistic as peak holiday shipping season draws near, with many anticipating year-over-year sales increases as they continue to battle challenging supply chain conditions.
That’s according to the DHL 2024 Peak Season Shipping Survey, released today by express shipping service provider DHL Express U.S. The company surveyed small and medium-sized enterprises (SMEs) to gauge their holiday business outlook compared to last year and found that a mix of optimism and “strategic caution” prevail ahead of this year’s peak.
Nearly half (48%) of the SMEs surveyed said they expect higher holiday sales compared to 2023, while 44% said they expect sales to remain on par with last year, and just 8% said they foresee a decline. Respondents said the main challenges to hitting those goals are supply chain problems (35%), inflation and fluctuating consumer demand (34%), staffing (16%), and inventory challenges (14%).
But respondents said they have strategies in place to tackle those issues. Many said they began preparing for holiday season earlier this year—with 45% saying they started planning in Q2 or earlier, up from 39% last year. Other strategies include expanding into international markets (35%) and leveraging holiday discounts (32%).
Sixty percent of respondents said they will prioritize personalized customer service as a way to enhance customer interactions and loyalty this year. Still others said they will invest in enhanced web and mobile experiences (23%) and eco-friendly practices (13%) to draw customers this holiday season.
The practice consists of 5,000 professionals from Accenture and from Avanade—the consulting firm’s joint venture with Microsoft. They will be supported by Microsoft product specialists who will work closely with the Accenture Center for Advanced AI. Together, that group will collaborate on AI and Copilot agent templates, extensions, plugins, and connectors to help organizations leverage their data and gen AI to reduce costs, improve efficiencies and drive growth, they said on Thursday.
Accenture and Avanade say they have already developed some AI tools for these applications. For example, a supplier discovery and risk agent can deliver real-time market insights, agile supply chain responses, and better vendor selection, which could result in up to 15% cost savings. And a procure-to-pay agent could improve efficiency by up to 40% and enhance vendor relations and satisfaction by addressing urgent payment requirements and avoiding disruptions of key services
Likewise, they have also built solutions for clients using Microsoft 365 Copilot technology. For example, they have created Copilots for a variety of industries and functions including finance, manufacturing, supply chain, retail, and consumer goods and healthcare.
Another part of the new practice will be educating clients how to use the technology, using an “Azure Generative AI Engineer Nanodegree program” to teach users how to design, build, and operationalize AI-driven applications on Azure, Microsoft’s cloud computing platform. The online classes will teach learners how to use AI models to solve real-world problems through automation, data insights, and generative AI solutions, the firms said.
“We are pleased to deepen our collaboration with Accenture to help our mutual customers develop AI-first business processes responsibly and securely, while helping them drive market differentiation,” Judson Althoff, executive vice president and chief commercial officer at Microsoft, said in a release. “By bringing together Copilots and human ambition, paired with the autonomous capabilities of an agent, we can accelerate AI transformation for organizations across industries and help them realize successful business outcomes through pragmatic innovation.”
Census data showed that overall retail sales in October were up 0.4% seasonally adjusted month over month and up 2.8% unadjusted year over year. That compared with increases of 0.8% month over month and 2% year over year in September.
October’s core retail sales as defined by NRF — based on the Census data but excluding automobile dealers, gasoline stations and restaurants — were unchanged seasonally adjusted month over month but up 5.4% unadjusted year over year.
Core sales were up 3.5% year over year for the first 10 months of the year, in line with NRF’s forecast for 2024 retail sales to grow between 2.5% and 3.5% over 2023. NRF is forecasting that 2024 holiday sales during November and December will also increase between 2.5% and 3.5% over the same time last year.
“October’s pickup in retail sales shows a healthy pace of spending as many consumers got an early start on holiday shopping,” NRF Chief Economist Jack Kleinhenz said in a release. “October sales were a good early step forward into the holiday shopping season, which is now fully underway. Falling energy prices have likely provided extra dollars for household spending on retail merchandise.”
Despite that positive trend, market watchers cautioned that retailers still need to offer competitive value propositions and customer experience in order to succeed in the holiday season. “The American consumer has been more resilient than anyone could have expected. But that isn’t a free pass for retailers to under invest in their stores,” Nikki Baird, VP of strategy & product at Aptos, a solutions provider of unified retail technology based out of Alpharetta, Georgia, said in a statement. “They need to make investments in labor, customer experience tech, and digital transformation. It has been too easy to kick the can down the road until you suddenly realize there’s no road left.”
A similar message came from Chip West, a retail and consumer behavior expert at the marketing, packaging, print and supply chain solutions provider RRD. “October’s increase proved to be slightly better than projections and was likely boosted by lower fuel prices. As inflation slowed for a number of months, prices in several categories have stabilized, with some even showing declines, offering further relief to consumers,” West said. “The data also looks to be a positive sign as we kick off the holiday shopping season. Promotions and discounts will play a prominent role in holiday shopping behavior as they are key influencers in consumer’s purchasing decisions.”
Third-party logistics (3PL) providers’ share of large real estate leases across the U.S. rose significantly through the third quarter of 2024 compared to the same time last year, as more retailers and wholesalers have been outsourcing their warehouse and distribution operations to 3PLs, according to a report from real estate firm CBRE.
Specifically, 3PLs’ share of bulk industrial leasing activity—covering leases of 100,000 square feet or more—rose to 34.1% through Q3 of this year from 30.6% through Q3 last year. By raw numbers, 3PLs have accounted for 498 bulk leases so far this year, up by 9% from the 457 at this time last year.
By category, 3PLs’ share of 34.1% ranked above other occupier types such as: general retail and wholesale (26.6), food and beverage (9.0), automobiles, tires, and parts (7.9), manufacturing (6.2), building materials and construction (5.6), e-commerce only (5.6), medical (2.7), and undisclosed (2.3).
On a quarterly basis, bulk leasing by 3PLs has steadily increased this year, reversing the steadily decreasing trend of 2023. CBRE pointed to three main reasons for that resurgence:
Import Flexibility. Labor disruptions, extreme weather patterns, and geopolitical uncertainty have led many companies to diversify their import locations. Using 3PLs allows for more inventory flexibility, a key component to retailer success in times of uncertainty.
Capital Allocation/Preservation. Warehousing and distribution of goods is expensive, draining capital resources for transportation costs, rent, or labor. But outsourcing to 3PLs provides companies with more flexibility to increase or decrease their inventories without any risk of signing their own lease commitments. And using a 3PL also allows companies to switch supply chain costs from capital to operational expenses.
Focus on Core Competency. Outsourcing their logistics operations to 3PLs allows companies to focus on core business competencies that drive revenue, such as product development, sales, and customer service.
Looking into the future, these same trends will continue to drive 3PL warehouse demand, CBRE said. Economic, geopolitical and supply chain uncertainty will remain prevalent in the coming quarters but will not diminish the need to effectively manage inventory levels.
That result came from the company’s “GEP Global Supply Chain Volatility Index,” an indicator tracking demand conditions, shortages, transportation costs, inventories, and backlogs based on a monthly survey of 27,000 businesses. The October index number was -0.39, which was up only slightly from its level of -0.43 in September.
Researchers found a steep rise in slack across North American supply chains due to declining factory activity in the U.S. In fact, purchasing managers at U.S. manufacturers made their strongest cutbacks to buying volumes in nearly a year and a half, indicating that factories in the world's largest economy are preparing for lower production volumes, GEP said.
Elsewhere, suppliers feeding Asia also reported spare capacity in October, albeit to a lesser degree than seen in Western markets. Europe's industrial plight remained a key feature of the data in October, as vendor capacity was significantly underutilized, reflecting a continuation of subdued demand in key manufacturing hubs across the continent.
"We're in a buyers' market. October is the fourth straight month that suppliers worldwide reported spare capacity, with notable contractions in factory demand across North America and Europe, underscoring the challenging outlook for Western manufacturers," Todd Bremer, vice president, GEP, said in a release. "President-elect Trump inherits U.S. manufacturers with plenty of spare capacity while in contrast, China's modest rebound and strong expansion in India demonstrate greater resilience in Asia."