As the U.S. and eurozone economies continue to struggle and the hype about the emerging markets of the 2000s has subsided, many multinational corporations are evaluating African economies for potential consumer market and sourcing opportunities. Although the continent as a whole has not resolved such longstanding problems as political instability and corruption, the social and economic fundamentals in some countries are changing for the better, and opportunities for extracting minerals and other raw materials abound. These developments make it worth asking: Could the 21st century be the era when Africa becomes the "new China" or the "new India"?
Some good news out of Africa
Economic evidence increasingly points to the end of the BRIC (Brazil, Russia, India, and China) "party"—the swift growth that made those countries so attractive for the past decade. Real gross domestic product (GDP) growth for each of the BRICs has slowed considerably. Brazil's 2012 real GDP growth rate was just 0.9 percent; IHS Global Insight expects a stronger but still modest 2.2-percent growth rate for this year. Russia's economy is strongly correlated with the world price of oil; about 50 percent of the government's revenue comes from oil production. As a result, the price of oil affects whether and when Russia's GDP rises and falls. China's growth rate in 2012 was 7.7 percent and is expected to remain below the 8.0-percent mark in 2013 and 2014. And finally, India's growth rate came in at 3.2 percent for 2012.
Meanwhile, the United States is holding on relatively better than the northern tier of the eurozone economies, while the southern-tier PIGS (Portugal, Italy, Greece, and Spain) remain in a prolonged and deep recession. In addition, most of the emerging markets and advanced economies are faced with aging populations, low fertility rates, and in the case of Germany and Japan, a shrinking work force.
In the midst of this weak economic performance and troubling demographic news in some parts of the world has come an interesting surprise: the strong economic growth and improving socioeconomic conditions in Africa, especially the sub-Saharan countries. The changing—and improving—social and economic fundamentals in many African nations are at odds with the West's image of Africa over the last few decades and have placed the continent on many multinationals' radar screens.
For a long time, most of the news from Africa, especially the sub-Saharan countries, was about political instability, the AIDS (Acquired Immunodeficiency Syndrome) and HIV (Human Immunodeficiency Virus) epidemic, famine, civil strife, and war. However, economic data suggest that things may be stabilizing. IHS Global Insight forecasts that for 2013 to 2017 sub-Saharan African economies are likely to outpace every major regional economic bloc except China in terms of real GDP growth, and that they will be second to none in terms of population growth. (See Figure 1.) Real GDP growth for sub-Saharan Africa is likely to be 4.9 percent in 2013 and in the 5.3-percent to 6.0-percent range from 2014 through 2022. Contrast that with real world GDP growth, which is expected to be in the 2.5-percent to 3.9-percent range for each year between 2013 and 2022.
In sub-Saharan Africa, HIV infections and infant-mortality rates are falling, while life expectancies and enrollment rates for primary school through college are on the rise. From the late 1980s to the early 1990s, approximately one in 20 African nations was considered to be a democracy; today, only a handful of the current 55 African states do not have a multiparty constitutional system. Many of the sub-Saharan African nations, moreover, have benefited from Chinese and Western investments, mostly for commodity and mineral extraction. Interestingly, the U.S. East Coast customs port districts have been reporting sizable increases in imports from West Africa.
But there's more than just commodity extraction driving sub-Saharan Africa's growth. Several consumer market opportunities have also entered the picture. One reason is that the commodity booms have led to robust growth in consumer spending—well over double the 1.9-percent gains expected for 2013 in the United States. As shown in Figure 2, consumer spending is expected to continue its upward trend. Increasing urbanization rates (the percentage of the population living in an urban setting) and growing disposable income over the past few years have given many African households the ability to buy their first refrigerator or send their first child to college. Many more Africans are purchasing their first television or cell phone or are starting to utilize consumer conveniences like disposable diapers. This newfound consumer base is bound to have a profound impact on future international trade patterns and supply chain dynamics.
The big "ifs"
There are several caveats to keep in mind when describing sub-Saharan Africa as the "new" emerging market of the 21st century. Several decades ago the outlook appeared to be similarly promising as several African nations entered the international economic scene only to see economic contractions and tremendous political instability. Sub-Saharan Africa is still plagued with poor infrastructure, a high percentage of its population in poverty, and in many nations, fragile economic and political fundamentals as well as ethnic tensions. Sub-Saharan Africans still spend approximately 40 percent of their consumer outlays on food, and local economies are only a drought or a rapid increase in world food prices away from devastation.
Still, with the region's robust population growth, high fertility rates, new consumer market opportunities, and the beginnings of a new middle class, there is reason for optimism. As Africa's economies develop, more companies are starting to consider sourcing raw materials and finished goods from that continent. However, Africa faces challenges that could restrain development. The region should be carefully monitored and evaluated against others such as China, which it lags well behind, especially in per-capita terms. Nevertheless, supply chain managers should keep a close eye on developments in Africa so they will be prepared to serve this potential growth market.
The practice consists of 5,000 professionals from Accenture and from Avanade—the consulting firm’s joint venture with Microsoft. They will be supported by Microsoft product specialists who will work closely with the Accenture Center for Advanced AI. Together, that group will collaborate on AI and Copilot agent templates, extensions, plugins, and connectors to help organizations leverage their data and gen AI to reduce costs, improve efficiencies and drive growth, they said on Thursday.
Accenture and Avanade say they have already developed some AI tools for these applications. For example, a supplier discovery and risk agent can deliver real-time market insights, agile supply chain responses, and better vendor selection, which could result in up to 15% cost savings. And a procure-to-pay agent could improve efficiency by up to 40% and enhance vendor relations and satisfaction by addressing urgent payment requirements and avoiding disruptions of key services
Likewise, they have also built solutions for clients using Microsoft 365 Copilot technology. For example, they have created Copilots for a variety of industries and functions including finance, manufacturing, supply chain, retail, and consumer goods and healthcare.
Another part of the new practice will be educating clients how to use the technology, using an “Azure Generative AI Engineer Nanodegree program” to teach users how to design, build, and operationalize AI-driven applications on Azure, Microsoft’s cloud computing platform. The online classes will teach learners how to use AI models to solve real-world problems through automation, data insights, and generative AI solutions, the firms said.
“We are pleased to deepen our collaboration with Accenture to help our mutual customers develop AI-first business processes responsibly and securely, while helping them drive market differentiation,” Judson Althoff, executive vice president and chief commercial officer at Microsoft, said in a release. “By bringing together Copilots and human ambition, paired with the autonomous capabilities of an agent, we can accelerate AI transformation for organizations across industries and help them realize successful business outcomes through pragmatic innovation.”
Census data showed that overall retail sales in October were up 0.4% seasonally adjusted month over month and up 2.8% unadjusted year over year. That compared with increases of 0.8% month over month and 2% year over year in September.
October’s core retail sales as defined by NRF — based on the Census data but excluding automobile dealers, gasoline stations and restaurants — were unchanged seasonally adjusted month over month but up 5.4% unadjusted year over year.
Core sales were up 3.5% year over year for the first 10 months of the year, in line with NRF’s forecast for 2024 retail sales to grow between 2.5% and 3.5% over 2023. NRF is forecasting that 2024 holiday sales during November and December will also increase between 2.5% and 3.5% over the same time last year.
“October’s pickup in retail sales shows a healthy pace of spending as many consumers got an early start on holiday shopping,” NRF Chief Economist Jack Kleinhenz said in a release. “October sales were a good early step forward into the holiday shopping season, which is now fully underway. Falling energy prices have likely provided extra dollars for household spending on retail merchandise.”
Despite that positive trend, market watchers cautioned that retailers still need to offer competitive value propositions and customer experience in order to succeed in the holiday season. “The American consumer has been more resilient than anyone could have expected. But that isn’t a free pass for retailers to under invest in their stores,” Nikki Baird, VP of strategy & product at Aptos, a solutions provider of unified retail technology based out of Alpharetta, Georgia, said in a statement. “They need to make investments in labor, customer experience tech, and digital transformation. It has been too easy to kick the can down the road until you suddenly realize there’s no road left.”
A similar message came from Chip West, a retail and consumer behavior expert at the marketing, packaging, print and supply chain solutions provider RRD. “October’s increase proved to be slightly better than projections and was likely boosted by lower fuel prices. As inflation slowed for a number of months, prices in several categories have stabilized, with some even showing declines, offering further relief to consumers,” West said. “The data also looks to be a positive sign as we kick off the holiday shopping season. Promotions and discounts will play a prominent role in holiday shopping behavior as they are key influencers in consumer’s purchasing decisions.”
That result came from the company’s “GEP Global Supply Chain Volatility Index,” an indicator tracking demand conditions, shortages, transportation costs, inventories, and backlogs based on a monthly survey of 27,000 businesses. The October index number was -0.39, which was up only slightly from its level of -0.43 in September.
Researchers found a steep rise in slack across North American supply chains due to declining factory activity in the U.S. In fact, purchasing managers at U.S. manufacturers made their strongest cutbacks to buying volumes in nearly a year and a half, indicating that factories in the world's largest economy are preparing for lower production volumes, GEP said.
Elsewhere, suppliers feeding Asia also reported spare capacity in October, albeit to a lesser degree than seen in Western markets. Europe's industrial plight remained a key feature of the data in October, as vendor capacity was significantly underutilized, reflecting a continuation of subdued demand in key manufacturing hubs across the continent.
"We're in a buyers' market. October is the fourth straight month that suppliers worldwide reported spare capacity, with notable contractions in factory demand across North America and Europe, underscoring the challenging outlook for Western manufacturers," Todd Bremer, vice president, GEP, said in a release. "President-elect Trump inherits U.S. manufacturers with plenty of spare capacity while in contrast, China's modest rebound and strong expansion in India demonstrate greater resilience in Asia."
Even as the e-commerce sector overall continues expanding toward a forecasted 41% of all retail sales by 2027, many small to medium e-commerce companies are struggling to find the investment funding they need to increase sales, according to a sector survey from online capital platform Stenn.
Global geopolitical instability and increasing inflation are causing e-commerce firms to face a liquidity crisis, which means companies may not be able to access the funds they need to grow, Stenn’s survey of 500 senior e-commerce leaders found. The research was conducted by Opinion Matters between August 29 and September 5.
Survey findings include:
61.8% of leaders who sought growth capital did so to invest in advanced technologies, such as AI and machine learning, to improve their businesses.
When asked which resources they wished they had more access to, 63.8% of respondents pointed to growth capital.
Women indicated a stronger need for business operations training (51.2%) and financial planning resources (48.8%) compared to men (30.8% and 15.4%).
40% of business owners are seeking external financial advice and mentorship at least once a week to help with business decisions.
Almost half (49.6%) of respondents are proactively forecasting their business activity 6-18 months ahead.
“As e-commerce continues to grow rapidly, driven by increasing online consumer demand and technological innovation, it’s important to remember that capital constraints and access to growth financing remain persistent hurdles for many e-commerce business leaders especially at small and medium-sized businesses,” Noel Hillman, Chief Commercial Officer at Stenn, said in a release. “In this competitive landscape, ensuring liquidity and optimizing supply chain processes are critical to sustaining growth and scaling operations.”
With six keynote and more than 100 educational sessions, CSCMP EDGE 2024 offered a wealth of content. Here are highlights from just some of the presentations.
A great American story
Author and entrepreneur Fawn Weaver closed out the first day of the conference by telling the little-known story of Nathan “Nearest” Green, who was born into slavery, freed after the Civil War, and went on to become the first master distiller for the Jack Daniel’s Whiskey brand. Through extensive research and interviews with descendants of the Daniel and Green families, Weaver discovered what she describes as a positive American story.
She told the story in her best-selling book, Love & Whiskey: The Remarkable True Story of Jack Daniel, His Master Distiller Nearest Green, and the Improbable Rise of Uncle Nearest. That story also inspired her to create Uncle Nearest Premium Whiskey.
Weaver discussed the barriers she encountered in bringing the brand to life, her vision for where it’s headed, and her take on the supply chain—which she views as both a necessary cost of doing business and an opportunity.
“[It’s] an opportunity if you can move quickly,” she said, pointing to a recent project in which the company was able to fast-track a new Uncle Nearest product thanks to close collaboration with its supply chain partners.
A two-pronged business transformation
We may be living in a world full of technology, but strategy and focus remain the top priorities when it comes to managing a business and its supply chains. So says Roberto Isaias, executive vice president and chief supply chain officer for toy manufacturing and entertainment company Mattel.
Isaias emphasized the point during his keynote on day two of EDGE 2024. He described how Mattel transformed itself amid surging demand for Barbie-branded items following the success of the Barbie movie.
That transformation, according to Isaias, came on two fronts: commercially and logistically. Today, Mattel is steadily moving beyond the toy aisle with two films and 13 TV series in production as well as 14 films and 35 shows in development. And as for those supply chain gains? The company has saved millions, increased productivity, and improved profit margins—even amid cost increases and inflation.
A framework for chasing excellence
Most of the time when CEOs present at an industry conference, they like to talk about their companies’ success stories. Not J.B. Hunt’s Shelley Simpson. Speaking at EDGE, the trucking company’s president and CEO led with a story about a time that the company lost a major customer.
According to Simpson, the company had a customer of their dedicated contract business in 2001 that was consistently making late shipments with no lead time. “We were working like crazy to try to satisfy them, and lost their business,” Simpson said.
When the team at J.B. Hunt later met with the customer’s chief supply chain officer and related all they had been doing, the customer responded, “You never shared everything you were doing for us.”
Out of that experience, came J.B. Hunt’s Customer Value Delivery framework. The framework consists of five steps: 1) understand customer needs, 2) deliver expectations, 3) measure results, 4) communicate performance, and 5) anticipate new value.
Next year’s CSCMP EDGE conference on October 5–8 in National Harbor, Md., promises to have a similarly deep lineup of keynote presentations. Register early at www.cscmpedge.org.