High-tech interest in nearshoring grows, but some skepticism remains
Although the number of companies considering relocating their manufacturing facilities closer to consumers has increased, three out of four still plan to stay where they are, a UPS survey finds.
High-tech companies are becoming increasingly interested in nearshoring as a way to bring production closer to where products are sold and consumed, according to the fourth annual global UPS Change in the (Supply) Chain survey conducted by IDC Manufacturing Insights. Nearshoring involves the relocation of factories to countries near a major consuming market. The interest in nearshoring marks a shift away from the dominant manufacturing strategy of the past three decades, which focused on putting plants in the country with the lowest costs.
According to this year's survey, interest in nearshoring among supply chain chiefs has tripled in comparison to the 2010 survey. Twenty-seven percent of the survey takers said they were embracing nearshoring as a strategy.
Of those interested in nearshoring, 77 percent said the main factor was a desire to improve service levels by bringing production closer to demand. Another 55 percent said nearshoring improved control over quality and intellectual property.
Despite the uptick in interest in nearshored production, 73 percent of respondents said they had no plans to adopt this supply chain strategy. When asked why, 50 percent in that group said the cost benefit of manufacturing in low-cost countries like China remained compelling. Another 46 percent said the location of key suppliers remained a barrier to nearshoring.
To gather the results, IDC surveyed 337 senior supply chain executives at high-tech manufacturers in North America, Europe, Asia Pacific, and Latin America. The survey results represented a cross-section of companies with revenues over $5 million; 47 percent of the responses came from companies with annual revenues in excess of $1 billion. Another 22 percent came from companies with annual revenues between $250 million and $1 billion, and 31 percent hailed from enterprises with revenue between $5 million and $250 million. Interestingly, the study found that the companies most interested in nearshoring were either very large (companies with sales over $1 billion) or very small (companies with sales between $5 million and $250 million).
The survey also looked at three other key issues in supply chain management: the role of customer service, product lifecycle management, and serving emerging markets.
Customer service: The study found that many companies are shifting the primary focus of their supply chains from the product to customer service. The researchers call these types of supply chains "customer-centric." Thirty-nine percent of surveyed executives said their supply chains are built to be primarily customer-centric. Companies refocusing their supply chains on customer service cited a number of reasons for doing so: reducing lead times, improving planning, improving fulfillment, and improving post-sale and return capabilities.
Product lifecycle management: While nearly 60 percent of high-tech supply chain executives ranked their companies as "market leaders" in product innovation, they had less confidence in their capabilities to manage the entire product lifecycle. Only 34 percent of respondents described themselves as market leaders in reverse logistics, and 40 percent said they were leaders in product retirement.
Emerging markets: Emerging markets remain a supply chain priority for high-tech executives. Nearly two-thirds of those responding to the survey said they had already established a presence in emerging markets or expect to do so within a year. North American companies are the most aggressive in this area, with 80 percent saying that their companies are in emerging markets or plan to be in a year.
To nearshore or not to nearshore
Although a recent UPS Change in the (Supply) Chain survey found a noticeable uptick in interest in nearshoring, three out of four responders are still doubters. Here are the top five reasons why some companies are thinking of relocating of their production facilities, and five reasons why other companies are staying put.
Five top reasons for nearshoring
1.
Improving service levels by bringing production closer to demand
77 percent
2.
Improving control over quality and intellectual property
55 percent
3.
Diversification of manufacturing due to natural and socio-economic risks
43 percent
4.
Cost benefit of China or low-cost manufacturing countries no longer compelling
37 percent
5.
Skills or technology limitations
35 percent
Five top reasons for not nearshoring
1.
The cost benefit of outsourcing to China or low-cost manufacturing countries remains compelling
50 percent
2.
Location of key suppliers
46 percent
3.
Fixed infrastructure is not moveable
40 percent
4.
China or low-cost manufacturing countries are our default manufacturing location
33 percent
5.
China or low-cost manufacturing countries' growing consumer market
32 percent
Source: UPS Change in the (Supply) Chain Survey, 4th Edition (2013)
Just 29% of supply chain organizations have the competitive characteristics they’ll need for future readiness, according to a Gartner survey released Tuesday. The survey focused on how organizations are preparing for future challenges and to keep their supply chains competitive.
Gartner surveyed 579 supply chain practitioners to determine the capabilities needed to manage the “future drivers of influence” on supply chains, which include artificial intelligence (AI) achievement and the ability to navigate new trade policies. According to the survey, the five competitive characteristics are: agility, resilience, regionalization, integrated ecosystems, and integrated enterprise strategy.
The survey analysis identified “leaders” among the respondents as supply chain organizations that have already developed at least three of the five competitive characteristics necessary to address the top five drivers of supply chain’s future.
Less than a third have met that threshold.
“Leaders shared a commitment to preparation through long-term, deliberate strategies, while non-leaders were more often focused on short-term priorities,” Pierfrancesco Manenti, vice president analyst in Gartner’s Supply Chain practice, said in a statement announcing the survey results.
“Most leaders have yet to invest in the most advanced technologies (e.g. real-time visibility, digital supply chain twin), but plan to do so in the next three-to-five years,” Manenti also said in the statement. “Leaders see technology as an enabler to their overall business strategies, while non-leaders more often invest in technology first, without having fully established their foundational capabilities.”
As part of the survey, respondents were asked to identify the future drivers of influence on supply chain performance over the next three to five years. The top five drivers are: achievement capability of AI (74%); the amount of new ESG regulations and trade policies being released (67%); geopolitical fight/transition for power (65%); control over data (62%); and talent scarcity (59%).
The analysis also identified four unique profiles of supply chain organizations, based on what their leaders deem as the most crucial capabilities for empowering their organizations over the next three to five years.
First, 54% of retailers are looking for ways to increase their financial recovery from returns. That’s because the cost to return a purchase averages 27% of the purchase price, which erases as much as 50% of the sales margin. But consumers have their own interests in mind: 76% of shoppers admit they’ve embellished or exaggerated the return reason to avoid a fee, a 39% increase from 2023 to 204.
Second, return experiences matter to consumers. A whopping 80% of shoppers stopped shopping at a retailer because of changes to the return policy—a 34% increase YoY.
Third, returns fraud and abuse is top-of-mind-for retailers, with wardrobing rising 38% in 2024. In fact, over two thirds (69%) of shoppers admit to wardrobing, which is the practice of buying an item for a specific reason or event and returning it after use. Shoppers also practice bracketing, or purchasing an item in a variety of colors or sizes and then returning all the unwanted options.
Fourth, returns come with a steep cost in terms of sustainability, with returns amounting to 8.4 billion pounds of landfill waste in 2023 alone.
“As returns have become an integral part of the shopper experience, retailers must balance meeting sky-high expectations with rising costs, environmental impact, and fraudulent behaviors,” Amena Ali, CEO of Optoro, said in the firm’s “2024 Returns Unwrapped” report. “By understanding shoppers’ behaviors and preferences around returns, retailers can create returns experiences that embrace their needs while driving deeper loyalty and protecting their bottom line.”
Facing an evolving supply chain landscape in 2025, companies are being forced to rethink their distribution strategies to cope with challenges like rising cost pressures, persistent labor shortages, and the complexities of managing SKU proliferation.
1. Optimize labor productivity and costs. Forward-thinking businesses are leveraging technology to get more done with fewer resources through approaches like slotting optimization, automation and robotics, and inventory visibility.
2. Maximize capacity with smart solutions. With e-commerce volumes rising, facilities need to handle more SKUs and orders without expanding their physical footprint. That can be achieved through high-density storage and dynamic throughput.
3. Streamline returns management. Returns are a growing challenge, thanks to the continued growth of e-commerce and the consumer practice of bracketing. Businesses can handle that with smarter reverse logistics processes like automated returns processing and reverse logistics visibility.
4. Accelerate order fulfillment with robotics. Robotic solutions are transforming the way orders are fulfilled, helping businesses meet customer expectations faster and more accurately than ever before by using autonomous mobile robots (AMRs and robotic picking.
5. Enhance end-of-line packaging. The final step in the supply chain is often the most visible to customers. So optimizing packaging processes can reduce costs, improve efficiency, and support sustainability goals through automated packaging systems and sustainability initiatives.
Geopolitical rivalries, alliances, and aspirations are rewiring the global economy—and the imposition of new tariffs on foreign imports by the U.S. will accelerate that process, according to an analysis by Boston Consulting Group (BCG).
Without a broad increase in tariffs, world trade in goods will keep growing at an average of 2.9% annually for the next eight years, the firm forecasts in its report, “Great Powers, Geopolitics, and the Future of Trade.” But the routes goods travel will change markedly as North America reduces its dependence on China and China builds up its links with the Global South, which is cementing its power in the global trade map.
“Global trade is set to top $29 trillion by 2033, but the routes these goods will travel is changing at a remarkable pace,” Aparna Bharadwaj, managing director and partner at BCG, said in a release. “Trade lanes were already shifting from historical patterns and looming US tariffs will accelerate this. Navigating these new dynamics will be critical for any global business.”
To understand those changes, BCG modeled the direct impact of the 60/25/20 scenario (60% tariff on Chinese goods, a 25% on goods from Canada and Mexico, and a 20% on imports from all other countries). The results show that the tariffs would add $640 billion to the cost of importing goods from the top ten U.S. import nations, based on 2023 levels, unless alternative sources or suppliers are found.
In terms of product categories imported by the U.S., the greatest impact would be on imported auto parts and automotive vehicles, which would primarily affect trade with Mexico, the EU, and Japan. Consumer electronics, electrical machinery, and fashion goods would be most affected by higher tariffs on Chinese goods. Specifically, the report forecasts that a 60% tariff rate would add $61 billion to cost of importing consumer electronics products from China into the U.S.
That strategy is described by RILA President Brian Dodge in a document titled “2025 Retail Public Policy Agenda,” which begins by describing leading retailers as “dynamic and multifaceted businesses that begin on Main Street and stretch across the world to bring high value and affordable consumer goods to American families.”
RILA says its policy priorities support that membership in four ways:
Investing in people. Retail is for everyone; the place for a first job, 2nd chance, third act, or a side hustle – the retail workforce represents the American workforce.
Ensuring a safe, sustainable future. RILA is working with lawmakers to help shape policies that protect our customers and meet expectations regarding environmental concerns.
Leading in the community. Retail is more than a store; we are an integral part of the fabric of our communities.
“As Congress and the Trump administration move forward to adopt policies that reduce regulatory burdens, create economic growth, and bring value to American families, understanding how such policies will impact retailers and the communities we serve is imperative,” Dodge said. “RILA and its member companies look forward to collaborating with policymakers to provide industry-specific insights and data to help shape any policies under consideration.”