High-tech interest in nearshoring grows, but some skepticism remains
Although the number of companies considering relocating their manufacturing facilities closer to consumers has increased, three out of four still plan to stay where they are, a UPS survey finds.
High-tech companies are becoming increasingly interested in nearshoring as a way to bring production closer to where products are sold and consumed, according to the fourth annual global UPS Change in the (Supply) Chain survey conducted by IDC Manufacturing Insights. Nearshoring involves the relocation of factories to countries near a major consuming market. The interest in nearshoring marks a shift away from the dominant manufacturing strategy of the past three decades, which focused on putting plants in the country with the lowest costs.
According to this year's survey, interest in nearshoring among supply chain chiefs has tripled in comparison to the 2010 survey. Twenty-seven percent of the survey takers said they were embracing nearshoring as a strategy.
Of those interested in nearshoring, 77 percent said the main factor was a desire to improve service levels by bringing production closer to demand. Another 55 percent said nearshoring improved control over quality and intellectual property.
Despite the uptick in interest in nearshored production, 73 percent of respondents said they had no plans to adopt this supply chain strategy. When asked why, 50 percent in that group said the cost benefit of manufacturing in low-cost countries like China remained compelling. Another 46 percent said the location of key suppliers remained a barrier to nearshoring.
To gather the results, IDC surveyed 337 senior supply chain executives at high-tech manufacturers in North America, Europe, Asia Pacific, and Latin America. The survey results represented a cross-section of companies with revenues over $5 million; 47 percent of the responses came from companies with annual revenues in excess of $1 billion. Another 22 percent came from companies with annual revenues between $250 million and $1 billion, and 31 percent hailed from enterprises with revenue between $5 million and $250 million. Interestingly, the study found that the companies most interested in nearshoring were either very large (companies with sales over $1 billion) or very small (companies with sales between $5 million and $250 million).
The survey also looked at three other key issues in supply chain management: the role of customer service, product lifecycle management, and serving emerging markets.
Customer service: The study found that many companies are shifting the primary focus of their supply chains from the product to customer service. The researchers call these types of supply chains "customer-centric." Thirty-nine percent of surveyed executives said their supply chains are built to be primarily customer-centric. Companies refocusing their supply chains on customer service cited a number of reasons for doing so: reducing lead times, improving planning, improving fulfillment, and improving post-sale and return capabilities.
Product lifecycle management: While nearly 60 percent of high-tech supply chain executives ranked their companies as "market leaders" in product innovation, they had less confidence in their capabilities to manage the entire product lifecycle. Only 34 percent of respondents described themselves as market leaders in reverse logistics, and 40 percent said they were leaders in product retirement.
Emerging markets: Emerging markets remain a supply chain priority for high-tech executives. Nearly two-thirds of those responding to the survey said they had already established a presence in emerging markets or expect to do so within a year. North American companies are the most aggressive in this area, with 80 percent saying that their companies are in emerging markets or plan to be in a year.
To nearshore or not to nearshore
Although a recent UPS Change in the (Supply) Chain survey found a noticeable uptick in interest in nearshoring, three out of four responders are still doubters. Here are the top five reasons why some companies are thinking of relocating of their production facilities, and five reasons why other companies are staying put.
Five top reasons for nearshoring
1.
Improving service levels by bringing production closer to demand
77 percent
2.
Improving control over quality and intellectual property
55 percent
3.
Diversification of manufacturing due to natural and socio-economic risks
43 percent
4.
Cost benefit of China or low-cost manufacturing countries no longer compelling
37 percent
5.
Skills or technology limitations
35 percent
Five top reasons for not nearshoring
1.
The cost benefit of outsourcing to China or low-cost manufacturing countries remains compelling
50 percent
2.
Location of key suppliers
46 percent
3.
Fixed infrastructure is not moveable
40 percent
4.
China or low-cost manufacturing countries are our default manufacturing location
33 percent
5.
China or low-cost manufacturing countries' growing consumer market
32 percent
Source: UPS Change in the (Supply) Chain Survey, 4th Edition (2013)
Businesses are cautiously optimistic as peak holiday shipping season draws near, with many anticipating year-over-year sales increases as they continue to battle challenging supply chain conditions.
That’s according to the DHL 2024 Peak Season Shipping Survey, released today by express shipping service provider DHL Express U.S. The company surveyed small and medium-sized enterprises (SMEs) to gauge their holiday business outlook compared to last year and found that a mix of optimism and “strategic caution” prevail ahead of this year’s peak.
Nearly half (48%) of the SMEs surveyed said they expect higher holiday sales compared to 2023, while 44% said they expect sales to remain on par with last year, and just 8% said they foresee a decline. Respondents said the main challenges to hitting those goals are supply chain problems (35%), inflation and fluctuating consumer demand (34%), staffing (16%), and inventory challenges (14%).
But respondents said they have strategies in place to tackle those issues. Many said they began preparing for holiday season earlier this year—with 45% saying they started planning in Q2 or earlier, up from 39% last year. Other strategies include expanding into international markets (35%) and leveraging holiday discounts (32%).
Sixty percent of respondents said they will prioritize personalized customer service as a way to enhance customer interactions and loyalty this year. Still others said they will invest in enhanced web and mobile experiences (23%) and eco-friendly practices (13%) to draw customers this holiday season.
The practice consists of 5,000 professionals from Accenture and from Avanade—the consulting firm’s joint venture with Microsoft. They will be supported by Microsoft product specialists who will work closely with the Accenture Center for Advanced AI. Together, that group will collaborate on AI and Copilot agent templates, extensions, plugins, and connectors to help organizations leverage their data and gen AI to reduce costs, improve efficiencies and drive growth, they said on Thursday.
Accenture and Avanade say they have already developed some AI tools for these applications. For example, a supplier discovery and risk agent can deliver real-time market insights, agile supply chain responses, and better vendor selection, which could result in up to 15% cost savings. And a procure-to-pay agent could improve efficiency by up to 40% and enhance vendor relations and satisfaction by addressing urgent payment requirements and avoiding disruptions of key services
Likewise, they have also built solutions for clients using Microsoft 365 Copilot technology. For example, they have created Copilots for a variety of industries and functions including finance, manufacturing, supply chain, retail, and consumer goods and healthcare.
Another part of the new practice will be educating clients how to use the technology, using an “Azure Generative AI Engineer Nanodegree program” to teach users how to design, build, and operationalize AI-driven applications on Azure, Microsoft’s cloud computing platform. The online classes will teach learners how to use AI models to solve real-world problems through automation, data insights, and generative AI solutions, the firms said.
“We are pleased to deepen our collaboration with Accenture to help our mutual customers develop AI-first business processes responsibly and securely, while helping them drive market differentiation,” Judson Althoff, executive vice president and chief commercial officer at Microsoft, said in a release. “By bringing together Copilots and human ambition, paired with the autonomous capabilities of an agent, we can accelerate AI transformation for organizations across industries and help them realize successful business outcomes through pragmatic innovation.”
Census data showed that overall retail sales in October were up 0.4% seasonally adjusted month over month and up 2.8% unadjusted year over year. That compared with increases of 0.8% month over month and 2% year over year in September.
October’s core retail sales as defined by NRF — based on the Census data but excluding automobile dealers, gasoline stations and restaurants — were unchanged seasonally adjusted month over month but up 5.4% unadjusted year over year.
Core sales were up 3.5% year over year for the first 10 months of the year, in line with NRF’s forecast for 2024 retail sales to grow between 2.5% and 3.5% over 2023. NRF is forecasting that 2024 holiday sales during November and December will also increase between 2.5% and 3.5% over the same time last year.
“October’s pickup in retail sales shows a healthy pace of spending as many consumers got an early start on holiday shopping,” NRF Chief Economist Jack Kleinhenz said in a release. “October sales were a good early step forward into the holiday shopping season, which is now fully underway. Falling energy prices have likely provided extra dollars for household spending on retail merchandise.”
Despite that positive trend, market watchers cautioned that retailers still need to offer competitive value propositions and customer experience in order to succeed in the holiday season. “The American consumer has been more resilient than anyone could have expected. But that isn’t a free pass for retailers to under invest in their stores,” Nikki Baird, VP of strategy & product at Aptos, a solutions provider of unified retail technology based out of Alpharetta, Georgia, said in a statement. “They need to make investments in labor, customer experience tech, and digital transformation. It has been too easy to kick the can down the road until you suddenly realize there’s no road left.”
A similar message came from Chip West, a retail and consumer behavior expert at the marketing, packaging, print and supply chain solutions provider RRD. “October’s increase proved to be slightly better than projections and was likely boosted by lower fuel prices. As inflation slowed for a number of months, prices in several categories have stabilized, with some even showing declines, offering further relief to consumers,” West said. “The data also looks to be a positive sign as we kick off the holiday shopping season. Promotions and discounts will play a prominent role in holiday shopping behavior as they are key influencers in consumer’s purchasing decisions.”
Third-party logistics (3PL) providers’ share of large real estate leases across the U.S. rose significantly through the third quarter of 2024 compared to the same time last year, as more retailers and wholesalers have been outsourcing their warehouse and distribution operations to 3PLs, according to a report from real estate firm CBRE.
Specifically, 3PLs’ share of bulk industrial leasing activity—covering leases of 100,000 square feet or more—rose to 34.1% through Q3 of this year from 30.6% through Q3 last year. By raw numbers, 3PLs have accounted for 498 bulk leases so far this year, up by 9% from the 457 at this time last year.
By category, 3PLs’ share of 34.1% ranked above other occupier types such as: general retail and wholesale (26.6), food and beverage (9.0), automobiles, tires, and parts (7.9), manufacturing (6.2), building materials and construction (5.6), e-commerce only (5.6), medical (2.7), and undisclosed (2.3).
On a quarterly basis, bulk leasing by 3PLs has steadily increased this year, reversing the steadily decreasing trend of 2023. CBRE pointed to three main reasons for that resurgence:
Import Flexibility. Labor disruptions, extreme weather patterns, and geopolitical uncertainty have led many companies to diversify their import locations. Using 3PLs allows for more inventory flexibility, a key component to retailer success in times of uncertainty.
Capital Allocation/Preservation. Warehousing and distribution of goods is expensive, draining capital resources for transportation costs, rent, or labor. But outsourcing to 3PLs provides companies with more flexibility to increase or decrease their inventories without any risk of signing their own lease commitments. And using a 3PL also allows companies to switch supply chain costs from capital to operational expenses.
Focus on Core Competency. Outsourcing their logistics operations to 3PLs allows companies to focus on core business competencies that drive revenue, such as product development, sales, and customer service.
Looking into the future, these same trends will continue to drive 3PL warehouse demand, CBRE said. Economic, geopolitical and supply chain uncertainty will remain prevalent in the coming quarters but will not diminish the need to effectively manage inventory levels.
That result came from the company’s “GEP Global Supply Chain Volatility Index,” an indicator tracking demand conditions, shortages, transportation costs, inventories, and backlogs based on a monthly survey of 27,000 businesses. The October index number was -0.39, which was up only slightly from its level of -0.43 in September.
Researchers found a steep rise in slack across North American supply chains due to declining factory activity in the U.S. In fact, purchasing managers at U.S. manufacturers made their strongest cutbacks to buying volumes in nearly a year and a half, indicating that factories in the world's largest economy are preparing for lower production volumes, GEP said.
Elsewhere, suppliers feeding Asia also reported spare capacity in October, albeit to a lesser degree than seen in Western markets. Europe's industrial plight remained a key feature of the data in October, as vendor capacity was significantly underutilized, reflecting a continuation of subdued demand in key manufacturing hubs across the continent.
"We're in a buyers' market. October is the fourth straight month that suppliers worldwide reported spare capacity, with notable contractions in factory demand across North America and Europe, underscoring the challenging outlook for Western manufacturers," Todd Bremer, vice president, GEP, said in a release. "President-elect Trump inherits U.S. manufacturers with plenty of spare capacity while in contrast, China's modest rebound and strong expansion in India demonstrate greater resilience in Asia."