John Vogt is currently the president of WWBC LLC, an independent consulting company for Strategy and Global Leadership, having retired as Visiting Assistant Professor in the College of Business MBA Program for the University of Houston Downtown.
The first two articles in this series discussed the state of Incoterms rules and how they are structurally challenging to understand and use correctly. The articles made the case that every trade is impacted by Incoterms rules1 and that the pain of using current Incoterms, multiplied millions of times per year across the world’s economies, suggests that fixing these pain points should be a priority.
There are two possible approaches for improving the Incoterms situation: 1) educate and train everyone thoroughly on using today’s Incoterms to their best advantage, or 2) simplify Incoterms. In fact, these are not mutually exclusive. However, the first solution entails a sustained campaign to directly and permanently change the values and behaviors of millions of industry professionals, which is no small task, and one that never ends. The second only entails some diligent and thoughtful work by a few smart people working in the International Code Council (ICC). This may also be no small task, but it is orders of magnitude more realistic. For practical reasons, we believe this second approach is the right place to start.
Simplifying Incoterms should result in a better experience for every level of Incoterms use—from new learner to seasoned expert; from supplier, to carrier, to customer. Let’s consider a wish list for a better ruleset.
1. Simplicity: A better ruleset should begin with the goal of simplicity, which means a common and consistent structure that results in easily transferrable learning. Deeply understanding one rule should make it very easy to quickly understand any of the rules because the way they work is similar and predictable. If one element of a rule uses a letter to indicate the scope of the rule, for example, then every rule should as well.
2. Clarity: A ruleset that is clear will be one that communicates quickly and openly what each rule’s scope, purpose, and application is, leaving no room for second guessing or judgment calls. More importantly, a clear ruleset will avoid ambiguity, not only between rule descriptions but also about which rule is appropriate for a given circumstance.
3. Parsimony: A parsimonious ruleset will cover all the necessary bases with a minimum of overlap between rules, and zero unnecessary rules.
4.Completeness: A complete ruleset will provide all the power the industry needs to easily explain the obligations, risks, and costs of any trade that can be done, without resorting to using the contract language to distort the rule.
Note that the current Incoterms ruleset fails on each of these dimensions of quality,2 so succeeding on even one dimension should be worth a change. We shall try to succeed on all four dimensions. Embedded within these dimensions is larger notion of “usability” that really matters. When the logistics arm of the organization looks at their responsibilities, the Incoterms rule needs to firmly fix in their minds a correct impression of what those are.
A new proposal
We begin by blowing up the ruleset and starting from first principles. We have a few important constraints in how the new ruleset would look, derived by the approximate way of thinking through the choice of term:
1. The rules need to immediately communicate scope, meaning the approximate point of destination. Is this going to occur in the seller’s country, or in a foreign country after export?
2. One should not have to worry about mode of transportation in picking a rule. Each rule should work equally well across any of the modes.
3. Each rule should clearly reveal whose responsibility it is to move materials at the point of delivery without digging into the rulebook.
4. Each rule should be crystal clear about when risk transfers. The answer should not be driven by context or interpretation.
5. Every combination of delivery point, ultimate destination, loading terms, risk transfer behavior, and insurance should be possible, enabling every possible logistics movement.
To create such a flexible ruleset, with a minimum of rules to master, each rule will need to be extensible in a modular way. As it turns out, the current Incoterms ruleset already sports a feature that enables a limited amount of modular extensibility. Each rule is written not just with the three identifying letters but also with a parenthetical modifier naming the point and place of delivery, followed by the version of Incoterms in effect. So, the obvious path forward is to create a limited amount a very clear rules that are made limitlessly flexible by a structured set of modifiers for all the combinations of logistics outcomes needed.
The simplest version possible would be just two Incoterms rules. Let’s call them “free carrier” (FCA) for any movement where the delivery occurs domestic to the seller, and “delivered after export” (DAX) for any movement where the delivery occurs after export. Every movement falls into one of these two categories, and this distinction is arguably the main filter between what buyer and seller must do. However, using these two rules as traditionally understood would be woefully inadequate. So how might we modify them to be maximally flexible?
Let’s determine all the necessary degrees of articulation we’ll need. First, we need to know the point and place of delivery (P&P), which is, of course, already a feature of Incoterms. Next, we need to know who will do the materials handling at transfer point. This factor is the major distinction between all the “F” terms,3 apart from modality, so let’s add a modifier for that. With just these two rules and these two modifiers, we can successfully re-create the bones of the current EXW (ExWorks), FCA, FOB (free on board), FAS (free alongside ship), DAP (delivered at place), and DPU (delivered at place unloaded), minus a few details.
To replicate the current “C” rules4 we’ll need two more modifiers: one to describe the risk transfer point and one to indicate the need for insurance. With these in place, our new DAX can specify a delivery point late in the movement, but a risk transfer point early in the movement. CPT (carriage paid to) and CFR (cost and freight) are taken care of, plus CIF (cost, insurance, and freight) and CIP (carriage and insurance paid to) are handled by adding the insurance modifier. This allows us to handle scenarios where the buyer needs the expertise of the seller to get the cargo booked, sent, and delivered on their behalf, but where the seller isn’t willing to bear the risk (or wait to recognize revenue). Using DAX with a delivery point near the buyer but specifying that the risk transfers once the seller hands the cargo off to the main carrier, successfully satisfies both parties.
Notice, though, that if we’re now specifying the point of risk transfer, we now have maximal control to create precisely the risk profile both parties are most comfortable with. The risk transfer point can be specified to be anywhere along the way, not just the few places the current “C” Incoterms rules demand. Notice also that insurance can now be part of any trade, not just ones whose risk and responsibility is split, as with the current “C” rules.
Finally, we need to know that the newest Incoterms rules are in effect, so we’ll continue to use that modifier. Let’s call the new ruleset proposal “Incoterms 2030.” With all these modifiers in place, we can now replicate EXW, FCA, FAS, FOB, CFR, CIF, CPT, CIP, DAP, and DPU. Not only that, but these two rules can handle situations that those 10 rules cannot, such as a situation where risk passes early, but the seller arranges shipping to the door of the customer and unloads the cargo. It can even handle situations where risk passes after the delivery point, such as a scenario where the seller unloads and risk only passes once the cargo is installed and calibrated at the customer’s site. This situation cannot be handled by Incoterms 2020 but is trivial using Incoterms 2030 just by being explicit about the points of delivery versus risk passage.
Here is what the resulting two rules might look like, as templates waiting to be filled in with the relevant details:
1. FCA (P&P, loading, risk transfer point, insurance, Incoterms 2030)
2. DAX (P&P, loading, risk transfer point, insurance, Incoterms 2030)
If “risk transfer point” or “insurance” are left blank, we can have standard assumptions. For risk, a blank space would mean that risk transfers in lockstep with delivery. For insurance, we would assume that no insurance is required, for example. Or, we could simplify further and just require responses for all modifiers, no exceptions. Either way, these resulting rules are so radically simple that it would be almost impossible to select the wrong rule, and the details of the resulting logistics performance are so up-front that it would be almost impossible to be confused about them. Any ambiguity in the specification (such as with a missing or conflicting modifier) is front and center to both parties and forces communication to take place early to settle underspecified or inappropriately specified details.
One further distinction we might want to introduce is between purely domestic sales, where the end customer is domestic and no export will happen, versus export sales, where additional due diligence and documentation is necessary. The responsibility as a seller is to ensure export compliance, and so might split our new FCA into two rules: free carrier domestic (FCD) for domestic sales and free carrier international (FCI) for international sales. This change will signal to all parties the additional responsibilities associated with the international trade and prepare the seller for the appropriate degree of packaging. This change also has the benefit of ensuring that none of the new rules are superficially similar to the existing rules, helping to establish a clean break from past usage (and the defunct Universal Commercial Code).
Given this, our new and improved ruleset now has three rules, instead of 11:
1. FCD (P&P, loading, risk transfer point, insurance, Incoterms 2030)
2. FCI (P&P, loading, risk transfer point, insurance, Incoterms 2030)
3. DAX (P&P, loading, risk transfer point, insurance, Incoterms 2030)
Any improvement to the Incoterms would have huge positive implications for global trade.5 This improvement, we submit, would be truly enormous due to the reductions in confusion and increases in power and flexibility. As an example, consider a scenario where a company is importing an item and unloading the item from the ship. Right now, without further information, the correct rule to use might be CPT, CIP, CFR, or DAP, depending on multiple small variations on the buyer’s intent. Worse, DPU (previously DAT or delivered at terminal) will seem like a reasonable option because of its historical usage at terminals, even though it calls for the seller to unload. Contrast this to the Incoterms 2030 reality, where the only conceivable choice is DAX, and the buyer just needs to name the appropriate terminal, say they are unloading, and (maybe) specify the point of risk transfer and whether they need insurance. Simple and powerful, and more like ordering from a menu than wielding arcane knowledge.
Standard language around writing these modifiers is possible. Points and places (P&P) are (or should be) straightforward. Loading language could be quite straightforward as well, as there are only four scenarios: buyer loads, seller loads, buyer unloads, and seller unloads. (See Figure 1.)
[FIGURE 1] Loading scenarios and proposed shorthand language
Both buyer actions, whether it’s loading or unloading, require the same action from the seller: make the cargo available for the buyer to handle the material. As such, both can be handled by the same short-hand instruction to the seller, which is that the cargo is delivered once it is “available” to the buyer at the point and place of delivery. For the two seller actions, different instructions are needed for the seller. “Loaded” tells the seller they need to handle the cargo onto the next vehicle, be it ship, truck, rail, or aircraft. “Offloaded” tells the seller they need to remove the cargo from the arrival vehicle onto the ground at the point and place of delivery, necessitating handling equipment perhaps. In any case, these modifiers allow the three Incoterms 2030 rules to handle the various capabilities of the existing FCA, plus the variety of “F” rules, and some scenarios that cannot be currently handled by Incoterms. If the point and place is specified as the quay alongside ship X, and the loading modifier says “available,” then the rule is recreating the current “FAS.” If instead the modifier says “loaded”, then the rule is recreating the current “FOB.” As a reminder, though, the Incoterms 2030 can apply to any mode, so it works equally well to specify a rail terminal and “loaded” to effectively synthesize “FAS” or “FOB” with rail in a way that Incoterms 2020 does not endorse.
Standard language on insurance would simply be “Class A,” “Class B,” “Class C,” or “none,” and the assumed terms would be 110% of the value of the cargo, consistent with current use. These terms differentiate the level of insurance coverage required (with the industry standard of “Class C” signifying the least coverage and “Class A” signifying the most coverage).
The only remaining variable that is not yet handled by this proposal is that of customs clearance. Incoterms 2020 contains a rule that requires the seller to clear customs in the destination country on behalf of the buyer. As noted in our second article, there are many potential problems with having a rule that involves such an arrangement, not least of which is that sometimes the contract cannot be executed because the seller lacks import privileges. Therefore, we humbly suggest that matters of customs clearance, like those of payment terms and title, are best left to the contract to specify. In this proposal, DAX could be augmented—not changed—by custom contract language specifying that the seller clear customs, thereby re-creating the current DDP (delivery duty paid). Moreover, Incoterms 2030 is flexible enough to do that and have the seller perform the unloading, which Incoterms 2020 cannot.
The resulting Incoterms 2030 ruleset consists of three simple—yet enormously flexible—rules that are easy to learn and understand and that clearly communicate all aspects of the trade at a glance. For each conceivable logistics application, there is a clear way to express, with no ambiguity, what should happen and by whom. Figure 2 is a large cross-section of possible logistics scenarios, and how Incoterms 2030 would address each.
[FIGURE 2] Broad list of logistics scenarios with proposed incoterms 2023 solutions
It is time for the ICC to kill Incoterms as they stand today. But, like a phoenix, Incoterms must rise again, made all the better to lubricate trade and logistics across the globe. Let’s make a modern Incoterms by sweeping away the historical structural problems while building on the knowledge the previous versions have generated. Incoterms need to be rewritten into a consistent, clear, concise, and parsimonious ruleset that works for all trade and does not rely on mere goodwill between buyer and seller to overcome logistics hurdles. This proposal for Incoterms 2030 is a path forward. But the need for change is clear, and the rewards for forging this path will make the challenges seem insignificant.
Notes:
1. “Incoterms” or “International Commercial Terms,” is a legally registered trademark of the International Chamber of Commerce.
2. J. Davis and J. Vogt, “Incoterms 2020 and the missed opportunities for the next version,” International Journal of Logistics Research and Applications, 2021: p. 1-24.
3. “F” rules deal with goods that are exchanged from the seller’s facility up (and including) to the port of international departure.
4. “C” rules deal with goods exchanged at either the port of export or the port of import (or in between).
5. J.A. Spanogle, “Incoterms and UCC Article 2—Conflicts and Confusions,” The International Lawyer, 1997. 31(1): p. 111-132.
The practice consists of 5,000 professionals from Accenture and from Avanade—the consulting firm’s joint venture with Microsoft. They will be supported by Microsoft product specialists who will work closely with the Accenture Center for Advanced AI. Together, that group will collaborate on AI and Copilot agent templates, extensions, plugins, and connectors to help organizations leverage their data and gen AI to reduce costs, improve efficiencies and drive growth, they said on Thursday.
Accenture and Avanade say they have already developed some AI tools for these applications. For example, a supplier discovery and risk agent can deliver real-time market insights, agile supply chain responses, and better vendor selection, which could result in up to 15% cost savings. And a procure-to-pay agent could improve efficiency by up to 40% and enhance vendor relations and satisfaction by addressing urgent payment requirements and avoiding disruptions of key services
Likewise, they have also built solutions for clients using Microsoft 365 Copilot technology. For example, they have created Copilots for a variety of industries and functions including finance, manufacturing, supply chain, retail, and consumer goods and healthcare.
Another part of the new practice will be educating clients how to use the technology, using an “Azure Generative AI Engineer Nanodegree program” to teach users how to design, build, and operationalize AI-driven applications on Azure, Microsoft’s cloud computing platform. The online classes will teach learners how to use AI models to solve real-world problems through automation, data insights, and generative AI solutions, the firms said.
“We are pleased to deepen our collaboration with Accenture to help our mutual customers develop AI-first business processes responsibly and securely, while helping them drive market differentiation,” Judson Althoff, executive vice president and chief commercial officer at Microsoft, said in a release. “By bringing together Copilots and human ambition, paired with the autonomous capabilities of an agent, we can accelerate AI transformation for organizations across industries and help them realize successful business outcomes through pragmatic innovation.”
Census data showed that overall retail sales in October were up 0.4% seasonally adjusted month over month and up 2.8% unadjusted year over year. That compared with increases of 0.8% month over month and 2% year over year in September.
October’s core retail sales as defined by NRF — based on the Census data but excluding automobile dealers, gasoline stations and restaurants — were unchanged seasonally adjusted month over month but up 5.4% unadjusted year over year.
Core sales were up 3.5% year over year for the first 10 months of the year, in line with NRF’s forecast for 2024 retail sales to grow between 2.5% and 3.5% over 2023. NRF is forecasting that 2024 holiday sales during November and December will also increase between 2.5% and 3.5% over the same time last year.
“October’s pickup in retail sales shows a healthy pace of spending as many consumers got an early start on holiday shopping,” NRF Chief Economist Jack Kleinhenz said in a release. “October sales were a good early step forward into the holiday shopping season, which is now fully underway. Falling energy prices have likely provided extra dollars for household spending on retail merchandise.”
Despite that positive trend, market watchers cautioned that retailers still need to offer competitive value propositions and customer experience in order to succeed in the holiday season. “The American consumer has been more resilient than anyone could have expected. But that isn’t a free pass for retailers to under invest in their stores,” Nikki Baird, VP of strategy & product at Aptos, a solutions provider of unified retail technology based out of Alpharetta, Georgia, said in a statement. “They need to make investments in labor, customer experience tech, and digital transformation. It has been too easy to kick the can down the road until you suddenly realize there’s no road left.”
A similar message came from Chip West, a retail and consumer behavior expert at the marketing, packaging, print and supply chain solutions provider RRD. “October’s increase proved to be slightly better than projections and was likely boosted by lower fuel prices. As inflation slowed for a number of months, prices in several categories have stabilized, with some even showing declines, offering further relief to consumers,” West said. “The data also looks to be a positive sign as we kick off the holiday shopping season. Promotions and discounts will play a prominent role in holiday shopping behavior as they are key influencers in consumer’s purchasing decisions.”
That result came from the company’s “GEP Global Supply Chain Volatility Index,” an indicator tracking demand conditions, shortages, transportation costs, inventories, and backlogs based on a monthly survey of 27,000 businesses. The October index number was -0.39, which was up only slightly from its level of -0.43 in September.
Researchers found a steep rise in slack across North American supply chains due to declining factory activity in the U.S. In fact, purchasing managers at U.S. manufacturers made their strongest cutbacks to buying volumes in nearly a year and a half, indicating that factories in the world's largest economy are preparing for lower production volumes, GEP said.
Elsewhere, suppliers feeding Asia also reported spare capacity in October, albeit to a lesser degree than seen in Western markets. Europe's industrial plight remained a key feature of the data in October, as vendor capacity was significantly underutilized, reflecting a continuation of subdued demand in key manufacturing hubs across the continent.
"We're in a buyers' market. October is the fourth straight month that suppliers worldwide reported spare capacity, with notable contractions in factory demand across North America and Europe, underscoring the challenging outlook for Western manufacturers," Todd Bremer, vice president, GEP, said in a release. "President-elect Trump inherits U.S. manufacturers with plenty of spare capacity while in contrast, China's modest rebound and strong expansion in India demonstrate greater resilience in Asia."
Even as the e-commerce sector overall continues expanding toward a forecasted 41% of all retail sales by 2027, many small to medium e-commerce companies are struggling to find the investment funding they need to increase sales, according to a sector survey from online capital platform Stenn.
Global geopolitical instability and increasing inflation are causing e-commerce firms to face a liquidity crisis, which means companies may not be able to access the funds they need to grow, Stenn’s survey of 500 senior e-commerce leaders found. The research was conducted by Opinion Matters between August 29 and September 5.
Survey findings include:
61.8% of leaders who sought growth capital did so to invest in advanced technologies, such as AI and machine learning, to improve their businesses.
When asked which resources they wished they had more access to, 63.8% of respondents pointed to growth capital.
Women indicated a stronger need for business operations training (51.2%) and financial planning resources (48.8%) compared to men (30.8% and 15.4%).
40% of business owners are seeking external financial advice and mentorship at least once a week to help with business decisions.
Almost half (49.6%) of respondents are proactively forecasting their business activity 6-18 months ahead.
“As e-commerce continues to grow rapidly, driven by increasing online consumer demand and technological innovation, it’s important to remember that capital constraints and access to growth financing remain persistent hurdles for many e-commerce business leaders especially at small and medium-sized businesses,” Noel Hillman, Chief Commercial Officer at Stenn, said in a release. “In this competitive landscape, ensuring liquidity and optimizing supply chain processes are critical to sustaining growth and scaling operations.”
With six keynote and more than 100 educational sessions, CSCMP EDGE 2024 offered a wealth of content. Here are highlights from just some of the presentations.
A great American story
Author and entrepreneur Fawn Weaver closed out the first day of the conference by telling the little-known story of Nathan “Nearest” Green, who was born into slavery, freed after the Civil War, and went on to become the first master distiller for the Jack Daniel’s Whiskey brand. Through extensive research and interviews with descendants of the Daniel and Green families, Weaver discovered what she describes as a positive American story.
She told the story in her best-selling book, Love & Whiskey: The Remarkable True Story of Jack Daniel, His Master Distiller Nearest Green, and the Improbable Rise of Uncle Nearest. That story also inspired her to create Uncle Nearest Premium Whiskey.
Weaver discussed the barriers she encountered in bringing the brand to life, her vision for where it’s headed, and her take on the supply chain—which she views as both a necessary cost of doing business and an opportunity.
“[It’s] an opportunity if you can move quickly,” she said, pointing to a recent project in which the company was able to fast-track a new Uncle Nearest product thanks to close collaboration with its supply chain partners.
A two-pronged business transformation
We may be living in a world full of technology, but strategy and focus remain the top priorities when it comes to managing a business and its supply chains. So says Roberto Isaias, executive vice president and chief supply chain officer for toy manufacturing and entertainment company Mattel.
Isaias emphasized the point during his keynote on day two of EDGE 2024. He described how Mattel transformed itself amid surging demand for Barbie-branded items following the success of the Barbie movie.
That transformation, according to Isaias, came on two fronts: commercially and logistically. Today, Mattel is steadily moving beyond the toy aisle with two films and 13 TV series in production as well as 14 films and 35 shows in development. And as for those supply chain gains? The company has saved millions, increased productivity, and improved profit margins—even amid cost increases and inflation.
A framework for chasing excellence
Most of the time when CEOs present at an industry conference, they like to talk about their companies’ success stories. Not J.B. Hunt’s Shelley Simpson. Speaking at EDGE, the trucking company’s president and CEO led with a story about a time that the company lost a major customer.
According to Simpson, the company had a customer of their dedicated contract business in 2001 that was consistently making late shipments with no lead time. “We were working like crazy to try to satisfy them, and lost their business,” Simpson said.
When the team at J.B. Hunt later met with the customer’s chief supply chain officer and related all they had been doing, the customer responded, “You never shared everything you were doing for us.”
Out of that experience, came J.B. Hunt’s Customer Value Delivery framework. The framework consists of five steps: 1) understand customer needs, 2) deliver expectations, 3) measure results, 4) communicate performance, and 5) anticipate new value.
Next year’s CSCMP EDGE conference on October 5–8 in National Harbor, Md., promises to have a similarly deep lineup of keynote presentations. Register early at www.cscmpedge.org.