Now that inventory levels are shrinking and inflation is easing, trucking rates may have finally hit bottom. Could we be nearing the end of the freight recession?
Sean Maharaj is a vice president in the Global Transportation Practice of the management consultancy Kearney. Additionally, Maharaj is a chief commercial officer of Kearney’s Hoptek.
Balaji Guntur is a vice president in the Global Transportation Practice of the management consultancy Kearney. Additionally, Guntur is a co-founder and chief executive officer of Hoptek, a Kearney company focused on the trucking industry with a suite of software-based products.
The transportation industry has always been vulnerable to economic shocks or slowdowns, and the trucking sector has certainly seen its fair share of rough road conditions over the decades. The current cycle, however, is more severe than any that has occurred in the last two decades.
Several factors made for a perfect misalignment of supply and demand in 2022–23. Stubbornly high inventory levels and high inflation led to cooling demand for shipping. At the same time, increased trucking capacity entered the industry after the pandemic, which created a situation characterized by industry experts as a “freight recession.” Furthermore, leading up to the recent cooling off, there was a healthy run of profitability post-pandemic, which resulted in record high spot rates. As a result, the cliff from which trucking spot rates dropped was that much steeper.
However, even with more than half of the year in the rearview mirror, there’s so much more to unfold in the world of shipping and transportation in 2023. In terms of volume, the industry typically sees the busiest season beginning August through October. This period also contributes to the lion’s share of revenues. In 2023, we have seen a mixed bag of signals related to inflation, the job market, and the war in Ukraine. As a result, the jury is still out on the timing and extent of the much-touted recession.
The trucking market continues to remain “loose,” but as inventory levels shrink and inflation abates, rates are expected to recover. However, as persistently high inflation and recessionary headwinds continue, it isn’t clear if the trucking industry is out of the woods yet, so to speak.
Have truckload rates hit bottom?
According to ACT Research, spot rates bottomed out in April with May seeing a slight uptick. The transportation data analysis firm speculates that some of that upward movement was caused by a loss of labor, as approximately 50,000 jobs were purged in Q1 of 2023, potentially leading to more competitive terms.1 In fact, we could be looking toward the end of oversupply and the beginning of a recovery or transition phase in the second half of 2023. Most of 2023 thus far has been marred by tremendously low spot rates, which have pushed many smaller fleets and owner operators out of the market. That said, as hiring slows and smaller players exit, the market will see a rebalancing of supply and demand.
As evidenced by the ACT For-Hire Trucking Index in Figure 1, rates remain contracted for 2023, but May shows a slight uptick. Whether this indicates a bottoming out of rates will have to be proven beyond a sample of one data point, but many in the marketplace do believe that further rate reductions are unlikely to occur.
From a revenue perspective, the upturn in rates should help carriers forecast a little better for the remainder of the year. When the carrier “earnings party” came to an end in the third quarter of 2022, forecasting revenue for the near future became harder. For example, for Q1 2023 some carriers reported revenue as flat or only slightly up, while others saw revenue fall through the floor by double digits. It’s important to keep in mind that during the past year many carriers benefitted from heavy gains on the sale of existing assets at prices not seen before. Equipment prices, however, have been falling, and many believe they have not yet found their floor. So that revenue opportunity may not resurface again for the foreseeable future.
Much speculation exists around what will help to drive the trucking industry back to healthy territory. Financial pressures include, but are not limited to, inflation, slowing consumer demand, weakness in the technology and media sectors, and a general sentiment of market weakness across the board. However, projections of a recession happening in 2023 are confounded by a red-hot job market that is adding jobs at well above projected rates.
To get out of the current freight recession, the trucking industry will need to see volumes recover due to increased consumer spending. Meanwhile carriers are still dealing with the compounding effect of cost increases on their business, some of which are “sticky.” For example, removing fuel from consideration, some fixed costs—which include driver salaries, maintenance and equipment costs, and overall operating costs for a fleet—have risen by almost a third since 2019.
For the truckload sector, challenges will remain—no one is out of the woods by any stretch of the imagination. Initial indicators are directionally welcome, and the anecdotal feedback is turning somewhat more positive than prior months. Indeed, some organizations do seem to be anticipating better times ahead and are starting to consider investments across areas that will drive greater levels of efficiency, utilization, and execution.
LTL holds strong
In contrast to truckload, the over $80 billion less-than-truckload (LTL) sector continues to be the darling of the industry. LTL’s strong pace of growth is a result of a rapid acceleration of e-commerce trends during the pandemic years and the resulting improvements by fleets to achieve high levels of efficiency and profitability. While the industry slowed down a little at the end of 2022, it still maintains a healthy position. Thanks to industry leaders like UPS and FedEx, LTL players have adjusted pricing and business models that reflect strength across the industry. In fact, LTL carriers have even managed to fend off price erosion when demand softens. “The LTL carriers seem to have figured it out,” says Bob Costello, chief economist at the American Trucking Associations.
LTL carriers are less fragmented compared to their truckload counterparts, with the top 25 LTL carriers owning 80% of the market.2 In addition, existing providers also benefit from the sector’s intricate hub-and-spoke organizational structure, which is hard to replicate, creating a high barrier of entry and limiting new competitors. As a result, providers have the scale and ability to manage the industry forces currently at work.For example, at the start of 2023, some LTL carriers implemented general rate increases to account for changes in business costs and other related network factors directed at maintaining critical customer services levels in key lanes.
With the above in mind, we expect LTL rates to increase steadily for the remainder of the year, and potentially rise by single digits in 2024, especially as the effects of the recent bankruptcy of Yellow, the nation’s third largest LTL carrier, is already starting to be felt. While the industry is not immune to geopolitical factors, many experts project a positive outlook for LTL carriers.
Technology’s helping hand
Regardless of market conditions, carriers have an opportunity to improve their profitability by increasing their focus on technology and innovation. By harnessing real-time data, such as truck location and driver hours of service, carriers can improve their visibility into the state of their network. Artificial intelligence (AI) and real-time optimization can help them increase efficiency and utilization, lower operating ratio (OR), improve driver retention, and increase return on assets, while also meeting customer demands. Better data literacy and AI have also helped leaders to improve decision-making by addressing chronic challenges related to manual effort, tribal knowledge, and human judgement.
Those carriers that have embraced AI, real-time optimization, and digital freight search have seen a 20-point improvement in OR and a 70% reduction in driver turnover, while achieving up to 2,500 revenue miles per week. These statistics show that even though economic cycles in trucking are inevitable, carriers have an opportunity to leverage data and technology to ride through them and deliver consistently better performance and financial results.
Just 29% of supply chain organizations have the competitive characteristics they’ll need for future readiness, according to a Gartner survey released Tuesday. The survey focused on how organizations are preparing for future challenges and to keep their supply chains competitive.
Gartner surveyed 579 supply chain practitioners to determine the capabilities needed to manage the “future drivers of influence” on supply chains, which include artificial intelligence (AI) achievement and the ability to navigate new trade policies. According to the survey, the five competitive characteristics are: agility, resilience, regionalization, integrated ecosystems, and integrated enterprise strategy.
The survey analysis identified “leaders” among the respondents as supply chain organizations that have already developed at least three of the five competitive characteristics necessary to address the top five drivers of supply chain’s future.
Less than a third have met that threshold.
“Leaders shared a commitment to preparation through long-term, deliberate strategies, while non-leaders were more often focused on short-term priorities,” Pierfrancesco Manenti, vice president analyst in Gartner’s Supply Chain practice, said in a statement announcing the survey results.
“Most leaders have yet to invest in the most advanced technologies (e.g. real-time visibility, digital supply chain twin), but plan to do so in the next three-to-five years,” Manenti also said in the statement. “Leaders see technology as an enabler to their overall business strategies, while non-leaders more often invest in technology first, without having fully established their foundational capabilities.”
As part of the survey, respondents were asked to identify the future drivers of influence on supply chain performance over the next three to five years. The top five drivers are: achievement capability of AI (74%); the amount of new ESG regulations and trade policies being released (67%); geopolitical fight/transition for power (65%); control over data (62%); and talent scarcity (59%).
The analysis also identified four unique profiles of supply chain organizations, based on what their leaders deem as the most crucial capabilities for empowering their organizations over the next three to five years.
First, 54% of retailers are looking for ways to increase their financial recovery from returns. That’s because the cost to return a purchase averages 27% of the purchase price, which erases as much as 50% of the sales margin. But consumers have their own interests in mind: 76% of shoppers admit they’ve embellished or exaggerated the return reason to avoid a fee, a 39% increase from 2023 to 204.
Second, return experiences matter to consumers. A whopping 80% of shoppers stopped shopping at a retailer because of changes to the return policy—a 34% increase YoY.
Third, returns fraud and abuse is top-of-mind-for retailers, with wardrobing rising 38% in 2024. In fact, over two thirds (69%) of shoppers admit to wardrobing, which is the practice of buying an item for a specific reason or event and returning it after use. Shoppers also practice bracketing, or purchasing an item in a variety of colors or sizes and then returning all the unwanted options.
Fourth, returns come with a steep cost in terms of sustainability, with returns amounting to 8.4 billion pounds of landfill waste in 2023 alone.
“As returns have become an integral part of the shopper experience, retailers must balance meeting sky-high expectations with rising costs, environmental impact, and fraudulent behaviors,” Amena Ali, CEO of Optoro, said in the firm’s “2024 Returns Unwrapped” report. “By understanding shoppers’ behaviors and preferences around returns, retailers can create returns experiences that embrace their needs while driving deeper loyalty and protecting their bottom line.”
Facing an evolving supply chain landscape in 2025, companies are being forced to rethink their distribution strategies to cope with challenges like rising cost pressures, persistent labor shortages, and the complexities of managing SKU proliferation.
1. Optimize labor productivity and costs. Forward-thinking businesses are leveraging technology to get more done with fewer resources through approaches like slotting optimization, automation and robotics, and inventory visibility.
2. Maximize capacity with smart solutions. With e-commerce volumes rising, facilities need to handle more SKUs and orders without expanding their physical footprint. That can be achieved through high-density storage and dynamic throughput.
3. Streamline returns management. Returns are a growing challenge, thanks to the continued growth of e-commerce and the consumer practice of bracketing. Businesses can handle that with smarter reverse logistics processes like automated returns processing and reverse logistics visibility.
4. Accelerate order fulfillment with robotics. Robotic solutions are transforming the way orders are fulfilled, helping businesses meet customer expectations faster and more accurately than ever before by using autonomous mobile robots (AMRs and robotic picking.
5. Enhance end-of-line packaging. The final step in the supply chain is often the most visible to customers. So optimizing packaging processes can reduce costs, improve efficiency, and support sustainability goals through automated packaging systems and sustainability initiatives.
That clash has come as retailers have been hustling to adjust to pandemic swings like a renewed focus on e-commerce, then swiftly reimagining store experiences as foot traffic returned. But even as the dust settles from those changes, retailers are now facing renewed questions about how best to define their omnichannel strategy in a world where customers have increasing power and information.
The answer may come from a five-part strategy using integrated components to fortify omnichannel retail, EY said. The approach can unlock value and customer trust through great experiences, but only when implemented cohesively, not individually, EY warns.
The steps include:
1. Functional integration: Is your operating model and data infrastructure siloed between e-commerce and physical stores, or have you developed a cohesive unit centered around delivering seamless customer experience?
2. Customer insights: With consumer centricity at the heart of operations, are you analyzing all touch points to build a holistic view of preferences, behaviors, and buying patterns?
3. Next-generation inventory: Given the right customer insights, how are you utilizing advanced analytics to ensure inventory is optimized to meet demand precisely where and when it’s needed?
4. Distribution partnerships: Having ensured your customers find what they want where they want it, how are your distribution strategies adapting to deliver these choices to them swiftly and efficiently?
5. Real estate strategy: How is your real estate strategy interconnected with insights, inventory and distribution to enhance experience and maximize your footprint?
When approached cohesively, these efforts all build toward one overarching differentiator for retailers: a better customer experience that reaches from brand engagement and order placement through delivery and return, the EY study said. Amid continued volatility and an economy driven by complex customer demands, the retailers best set up to win are those that are striving to gain real-time visibility into stock levels, offer flexible fulfillment options and modernize merchandising through personalized and dynamic customer experiences.
Geopolitical rivalries, alliances, and aspirations are rewiring the global economy—and the imposition of new tariffs on foreign imports by the U.S. will accelerate that process, according to an analysis by Boston Consulting Group (BCG).
Without a broad increase in tariffs, world trade in goods will keep growing at an average of 2.9% annually for the next eight years, the firm forecasts in its report, “Great Powers, Geopolitics, and the Future of Trade.” But the routes goods travel will change markedly as North America reduces its dependence on China and China builds up its links with the Global South, which is cementing its power in the global trade map.
“Global trade is set to top $29 trillion by 2033, but the routes these goods will travel is changing at a remarkable pace,” Aparna Bharadwaj, managing director and partner at BCG, said in a release. “Trade lanes were already shifting from historical patterns and looming US tariffs will accelerate this. Navigating these new dynamics will be critical for any global business.”
To understand those changes, BCG modeled the direct impact of the 60/25/20 scenario (60% tariff on Chinese goods, a 25% on goods from Canada and Mexico, and a 20% on imports from all other countries). The results show that the tariffs would add $640 billion to the cost of importing goods from the top ten U.S. import nations, based on 2023 levels, unless alternative sources or suppliers are found.
In terms of product categories imported by the U.S., the greatest impact would be on imported auto parts and automotive vehicles, which would primarily affect trade with Mexico, the EU, and Japan. Consumer electronics, electrical machinery, and fashion goods would be most affected by higher tariffs on Chinese goods. Specifically, the report forecasts that a 60% tariff rate would add $61 billion to cost of importing consumer electronics products from China into the U.S.