Now that inventory levels are shrinking and inflation is easing, trucking rates may have finally hit bottom. Could we be nearing the end of the freight recession?
Sean Maharaj is a vice president in the Global Transportation Practice of the management consultancy Kearney. Additionally, Maharaj is a chief commercial officer of Kearney’s Hoptek.
Balaji Guntur is a vice president in the Global Transportation Practice of the management consultancy Kearney. Additionally, Guntur is a co-founder and chief executive officer of Hoptek, a Kearney company focused on the trucking industry with a suite of software-based products.
The transportation industry has always been vulnerable to economic shocks or slowdowns, and the trucking sector has certainly seen its fair share of rough road conditions over the decades. The current cycle, however, is more severe than any that has occurred in the last two decades.
Several factors made for a perfect misalignment of supply and demand in 2022–23. Stubbornly high inventory levels and high inflation led to cooling demand for shipping. At the same time, increased trucking capacity entered the industry after the pandemic, which created a situation characterized by industry experts as a “freight recession.” Furthermore, leading up to the recent cooling off, there was a healthy run of profitability post-pandemic, which resulted in record high spot rates. As a result, the cliff from which trucking spot rates dropped was that much steeper.
However, even with more than half of the year in the rearview mirror, there’s so much more to unfold in the world of shipping and transportation in 2023. In terms of volume, the industry typically sees the busiest season beginning August through October. This period also contributes to the lion’s share of revenues. In 2023, we have seen a mixed bag of signals related to inflation, the job market, and the war in Ukraine. As a result, the jury is still out on the timing and extent of the much-touted recession.
The trucking market continues to remain “loose,” but as inventory levels shrink and inflation abates, rates are expected to recover. However, as persistently high inflation and recessionary headwinds continue, it isn’t clear if the trucking industry is out of the woods yet, so to speak.
Have truckload rates hit bottom?
According to ACT Research, spot rates bottomed out in April with May seeing a slight uptick. The transportation data analysis firm speculates that some of that upward movement was caused by a loss of labor, as approximately 50,000 jobs were purged in Q1 of 2023, potentially leading to more competitive terms.1 In fact, we could be looking toward the end of oversupply and the beginning of a recovery or transition phase in the second half of 2023. Most of 2023 thus far has been marred by tremendously low spot rates, which have pushed many smaller fleets and owner operators out of the market. That said, as hiring slows and smaller players exit, the market will see a rebalancing of supply and demand.
As evidenced by the ACT For-Hire Trucking Index in Figure 1, rates remain contracted for 2023, but May shows a slight uptick. Whether this indicates a bottoming out of rates will have to be proven beyond a sample of one data point, but many in the marketplace do believe that further rate reductions are unlikely to occur.
From a revenue perspective, the upturn in rates should help carriers forecast a little better for the remainder of the year. When the carrier “earnings party” came to an end in the third quarter of 2022, forecasting revenue for the near future became harder. For example, for Q1 2023 some carriers reported revenue as flat or only slightly up, while others saw revenue fall through the floor by double digits. It’s important to keep in mind that during the past year many carriers benefitted from heavy gains on the sale of existing assets at prices not seen before. Equipment prices, however, have been falling, and many believe they have not yet found their floor. So that revenue opportunity may not resurface again for the foreseeable future.
Much speculation exists around what will help to drive the trucking industry back to healthy territory. Financial pressures include, but are not limited to, inflation, slowing consumer demand, weakness in the technology and media sectors, and a general sentiment of market weakness across the board. However, projections of a recession happening in 2023 are confounded by a red-hot job market that is adding jobs at well above projected rates.
To get out of the current freight recession, the trucking industry will need to see volumes recover due to increased consumer spending. Meanwhile carriers are still dealing with the compounding effect of cost increases on their business, some of which are “sticky.” For example, removing fuel from consideration, some fixed costs—which include driver salaries, maintenance and equipment costs, and overall operating costs for a fleet—have risen by almost a third since 2019.
For the truckload sector, challenges will remain—no one is out of the woods by any stretch of the imagination. Initial indicators are directionally welcome, and the anecdotal feedback is turning somewhat more positive than prior months. Indeed, some organizations do seem to be anticipating better times ahead and are starting to consider investments across areas that will drive greater levels of efficiency, utilization, and execution.
LTL holds strong
In contrast to truckload, the over $80 billion less-than-truckload (LTL) sector continues to be the darling of the industry. LTL’s strong pace of growth is a result of a rapid acceleration of e-commerce trends during the pandemic years and the resulting improvements by fleets to achieve high levels of efficiency and profitability. While the industry slowed down a little at the end of 2022, it still maintains a healthy position. Thanks to industry leaders like UPS and FedEx, LTL players have adjusted pricing and business models that reflect strength across the industry. In fact, LTL carriers have even managed to fend off price erosion when demand softens. “The LTL carriers seem to have figured it out,” says Bob Costello, chief economist at the American Trucking Associations.
LTL carriers are less fragmented compared to their truckload counterparts, with the top 25 LTL carriers owning 80% of the market.2 In addition, existing providers also benefit from the sector’s intricate hub-and-spoke organizational structure, which is hard to replicate, creating a high barrier of entry and limiting new competitors. As a result, providers have the scale and ability to manage the industry forces currently at work.For example, at the start of 2023, some LTL carriers implemented general rate increases to account for changes in business costs and other related network factors directed at maintaining critical customer services levels in key lanes.
With the above in mind, we expect LTL rates to increase steadily for the remainder of the year, and potentially rise by single digits in 2024, especially as the effects of the recent bankruptcy of Yellow, the nation’s third largest LTL carrier, is already starting to be felt. While the industry is not immune to geopolitical factors, many experts project a positive outlook for LTL carriers.
Technology’s helping hand
Regardless of market conditions, carriers have an opportunity to improve their profitability by increasing their focus on technology and innovation. By harnessing real-time data, such as truck location and driver hours of service, carriers can improve their visibility into the state of their network. Artificial intelligence (AI) and real-time optimization can help them increase efficiency and utilization, lower operating ratio (OR), improve driver retention, and increase return on assets, while also meeting customer demands. Better data literacy and AI have also helped leaders to improve decision-making by addressing chronic challenges related to manual effort, tribal knowledge, and human judgement.
Those carriers that have embraced AI, real-time optimization, and digital freight search have seen a 20-point improvement in OR and a 70% reduction in driver turnover, while achieving up to 2,500 revenue miles per week. These statistics show that even though economic cycles in trucking are inevitable, carriers have an opportunity to leverage data and technology to ride through them and deliver consistently better performance and financial results.
The practice consists of 5,000 professionals from Accenture and from Avanade—the consulting firm’s joint venture with Microsoft. They will be supported by Microsoft product specialists who will work closely with the Accenture Center for Advanced AI. Together, that group will collaborate on AI and Copilot agent templates, extensions, plugins, and connectors to help organizations leverage their data and gen AI to reduce costs, improve efficiencies and drive growth, they said on Thursday.
Accenture and Avanade say they have already developed some AI tools for these applications. For example, a supplier discovery and risk agent can deliver real-time market insights, agile supply chain responses, and better vendor selection, which could result in up to 15% cost savings. And a procure-to-pay agent could improve efficiency by up to 40% and enhance vendor relations and satisfaction by addressing urgent payment requirements and avoiding disruptions of key services
Likewise, they have also built solutions for clients using Microsoft 365 Copilot technology. For example, they have created Copilots for a variety of industries and functions including finance, manufacturing, supply chain, retail, and consumer goods and healthcare.
Another part of the new practice will be educating clients how to use the technology, using an “Azure Generative AI Engineer Nanodegree program” to teach users how to design, build, and operationalize AI-driven applications on Azure, Microsoft’s cloud computing platform. The online classes will teach learners how to use AI models to solve real-world problems through automation, data insights, and generative AI solutions, the firms said.
“We are pleased to deepen our collaboration with Accenture to help our mutual customers develop AI-first business processes responsibly and securely, while helping them drive market differentiation,” Judson Althoff, executive vice president and chief commercial officer at Microsoft, said in a release. “By bringing together Copilots and human ambition, paired with the autonomous capabilities of an agent, we can accelerate AI transformation for organizations across industries and help them realize successful business outcomes through pragmatic innovation.”
Census data showed that overall retail sales in October were up 0.4% seasonally adjusted month over month and up 2.8% unadjusted year over year. That compared with increases of 0.8% month over month and 2% year over year in September.
October’s core retail sales as defined by NRF — based on the Census data but excluding automobile dealers, gasoline stations and restaurants — were unchanged seasonally adjusted month over month but up 5.4% unadjusted year over year.
Core sales were up 3.5% year over year for the first 10 months of the year, in line with NRF’s forecast for 2024 retail sales to grow between 2.5% and 3.5% over 2023. NRF is forecasting that 2024 holiday sales during November and December will also increase between 2.5% and 3.5% over the same time last year.
“October’s pickup in retail sales shows a healthy pace of spending as many consumers got an early start on holiday shopping,” NRF Chief Economist Jack Kleinhenz said in a release. “October sales were a good early step forward into the holiday shopping season, which is now fully underway. Falling energy prices have likely provided extra dollars for household spending on retail merchandise.”
Despite that positive trend, market watchers cautioned that retailers still need to offer competitive value propositions and customer experience in order to succeed in the holiday season. “The American consumer has been more resilient than anyone could have expected. But that isn’t a free pass for retailers to under invest in their stores,” Nikki Baird, VP of strategy & product at Aptos, a solutions provider of unified retail technology based out of Alpharetta, Georgia, said in a statement. “They need to make investments in labor, customer experience tech, and digital transformation. It has been too easy to kick the can down the road until you suddenly realize there’s no road left.”
A similar message came from Chip West, a retail and consumer behavior expert at the marketing, packaging, print and supply chain solutions provider RRD. “October’s increase proved to be slightly better than projections and was likely boosted by lower fuel prices. As inflation slowed for a number of months, prices in several categories have stabilized, with some even showing declines, offering further relief to consumers,” West said. “The data also looks to be a positive sign as we kick off the holiday shopping season. Promotions and discounts will play a prominent role in holiday shopping behavior as they are key influencers in consumer’s purchasing decisions.”
Even as the e-commerce sector overall continues expanding toward a forecasted 41% of all retail sales by 2027, many small to medium e-commerce companies are struggling to find the investment funding they need to increase sales, according to a sector survey from online capital platform Stenn.
Global geopolitical instability and increasing inflation are causing e-commerce firms to face a liquidity crisis, which means companies may not be able to access the funds they need to grow, Stenn’s survey of 500 senior e-commerce leaders found. The research was conducted by Opinion Matters between August 29 and September 5.
Survey findings include:
61.8% of leaders who sought growth capital did so to invest in advanced technologies, such as AI and machine learning, to improve their businesses.
When asked which resources they wished they had more access to, 63.8% of respondents pointed to growth capital.
Women indicated a stronger need for business operations training (51.2%) and financial planning resources (48.8%) compared to men (30.8% and 15.4%).
40% of business owners are seeking external financial advice and mentorship at least once a week to help with business decisions.
Almost half (49.6%) of respondents are proactively forecasting their business activity 6-18 months ahead.
“As e-commerce continues to grow rapidly, driven by increasing online consumer demand and technological innovation, it’s important to remember that capital constraints and access to growth financing remain persistent hurdles for many e-commerce business leaders especially at small and medium-sized businesses,” Noel Hillman, Chief Commercial Officer at Stenn, said in a release. “In this competitive landscape, ensuring liquidity and optimizing supply chain processes are critical to sustaining growth and scaling operations.”
With six keynote and more than 100 educational sessions, CSCMP EDGE 2024 offered a wealth of content. Here are highlights from just some of the presentations.
A great American story
Author and entrepreneur Fawn Weaver closed out the first day of the conference by telling the little-known story of Nathan “Nearest” Green, who was born into slavery, freed after the Civil War, and went on to become the first master distiller for the Jack Daniel’s Whiskey brand. Through extensive research and interviews with descendants of the Daniel and Green families, Weaver discovered what she describes as a positive American story.
She told the story in her best-selling book, Love & Whiskey: The Remarkable True Story of Jack Daniel, His Master Distiller Nearest Green, and the Improbable Rise of Uncle Nearest. That story also inspired her to create Uncle Nearest Premium Whiskey.
Weaver discussed the barriers she encountered in bringing the brand to life, her vision for where it’s headed, and her take on the supply chain—which she views as both a necessary cost of doing business and an opportunity.
“[It’s] an opportunity if you can move quickly,” she said, pointing to a recent project in which the company was able to fast-track a new Uncle Nearest product thanks to close collaboration with its supply chain partners.
A two-pronged business transformation
We may be living in a world full of technology, but strategy and focus remain the top priorities when it comes to managing a business and its supply chains. So says Roberto Isaias, executive vice president and chief supply chain officer for toy manufacturing and entertainment company Mattel.
Isaias emphasized the point during his keynote on day two of EDGE 2024. He described how Mattel transformed itself amid surging demand for Barbie-branded items following the success of the Barbie movie.
That transformation, according to Isaias, came on two fronts: commercially and logistically. Today, Mattel is steadily moving beyond the toy aisle with two films and 13 TV series in production as well as 14 films and 35 shows in development. And as for those supply chain gains? The company has saved millions, increased productivity, and improved profit margins—even amid cost increases and inflation.
A framework for chasing excellence
Most of the time when CEOs present at an industry conference, they like to talk about their companies’ success stories. Not J.B. Hunt’s Shelley Simpson. Speaking at EDGE, the trucking company’s president and CEO led with a story about a time that the company lost a major customer.
According to Simpson, the company had a customer of their dedicated contract business in 2001 that was consistently making late shipments with no lead time. “We were working like crazy to try to satisfy them, and lost their business,” Simpson said.
When the team at J.B. Hunt later met with the customer’s chief supply chain officer and related all they had been doing, the customer responded, “You never shared everything you were doing for us.”
Out of that experience, came J.B. Hunt’s Customer Value Delivery framework. The framework consists of five steps: 1) understand customer needs, 2) deliver expectations, 3) measure results, 4) communicate performance, and 5) anticipate new value.
Next year’s CSCMP EDGE conference on October 5–8 in National Harbor, Md., promises to have a similarly deep lineup of keynote presentations. Register early at www.cscmpedge.org.
2024 was expected to be a bounce-back year for the logistics industry. We had the pandemic in the rearview mirror, and the economy was proving to be more resilient than expected, defying those prognosticators who believed a recession was imminent.
While most of the economy managed to stabilize in 2024, the logistics industry continued to see disruption and changes in international trade. World events conspired to drive much of the narrative surrounding the flow of goods worldwide. Additionally, a diminished reliance on China as a source for goods reduced some of the international trade flow from that manufacturing hub. Some of this trade diverted to other Asian nations, while nearshoring efforts brought some production back to North America, particularly Mexico.
Meanwhile trucking in the United States continued its 2-year recession, highlighted by weaker demand and excess capacity. Both contributed to a slow year, especially for truckload carriers that comprise about 90% of over-the-road shipments.
Labor issues were also front and center in 2024, as ports and rail companies dealt with threats of strikes, which resulted in new contracts and increased costs. Labor—and often a lack of it—continues to be an ongoing concern in the logistics industry.
In this annual issue, we bring a year-end perspective to these topics and more. Our issue is designed to complement CSCMP’s 35th Annual State of Logistics Report, which was released in June, and includes updates that were presented at the CSCMP EDGE conference held in October. In addition to this overview of the market, we have engaged top industry experts to dig into the status of key logistics sectors.
Hopefully as we move into 2025, logistics markets will build on an improving economy and strong consumer demand, while stabilizing those parts of the industry that could use some adrenaline, such as trucking. By this time next year, we hope to see a full recovery as the market fulfills its promise to deliver the needs of our very connected world.