Today's relatively soft market won't last forever. Now is a good time for shippers to take a fresh look at their airfreight networks with an eye toward the future.
As we enter the second half of 2014, change appears to be on the horizon for the airfreight market. The combined pressures of increased capacity and shippers' "air freight as a last resort" mindset drove prices down through the beginning of the year. Despite those pressures, improved economic activity is apparent in many sectors of the market, including domestic transport. This is important not only because of air freight's position as a closely aligned member of the transport industry, but also because it is widely monitored as a leading indicator of economic activity.
It's hard to imagine that over the next few years demand growth will result in higher rates. Wide-body capacity has been growing because of high demand on the passenger side of the industry for that type of aircraft. In most markets, capacity will continue to outpace even the highest expectations of demand growth. For that reason, 2014 and 2015 are expected to finish out like the past few years, with relative softness in rates. (See Figure 1.)
Article Figures
[Figure 1] Projections for demand, capacity, and ratesEnlarge this image
Strategies for shippers
Most of our transportation sourcing clients recognize that they can get solid cost reductions in a weak market, and they have done a good job at that in the air market over the past four years. However, this year is likely to offer one of the last opportunities for shippers to strategically redesign their air networks. Economic activity is on the rise in most regions, and it's very likely that transportation rates in most markets and modes (other than air freight) will increase accordingly.
Lacking in most negotiations is strategic preparation for the next phase of the business cycle. Leading transportation buyers, however, are using this time in the cycle to realign their air networks to insulate themselves from the impact of inflationary markets in the future. Analyzing and truly understanding the nature of a company's airfreight demand can open the way for pre-buying of capacity (through block space agreements, for example) and move a supply chain away from reliance on what eventually will be volatile spot rates. We are seeing a growing number of conversations between shippers and freight forwarders about joint planning, which will enable more pre-buying up the value chain.
We have also seen several instances where a "total cost of ownership" (TCO) analysis showed that air freight is more cost-effective than ocean, especially for high-value goods. Going beyond transportation and factoring in costs like increased inventory, insurance, the risk of product damage, and other capital costs weakens the economic case for ocean shipping in industries like pharmaceuticals and luxury goods.
Changes in product design can affect shipping and handling requirements, yet few companies have in place a systematic process for reevaluating product specifications and their impact on transportation costs. However, it is worth taking the time to verify that service requirements are properly aligned with the products being shipped. Collaboratively challenging long-standing requirements in this way can uncover cases of overspecification; this provides an opportunity to reduce dependence on special transportation services and significantly reduce costs.
Many shippers are taking a fresh look at their mix of global, regional, and local service providers. By balancing the benefits of global scale and local expertise, they aim to better meet increasingly stringent cost and service requirements. This balance is continuously shifting as even domestic transportation industries become more globalized. Increased global leverage can ensure that smaller shippers receive the attention they need from their freight forwarders. Having a strategic, meaningful relationship will often mean the difference between receiving a rate increase or not.
A good time to make big changes
Now is the right time for supply chain managers to reevaluate their airfreight networks. Softness in the market has taken away some of the pressure to push every possible negotiation lever, freeing time in the discussions to focus on other ideas. Probably the best reason to undertake this reevaluation now is that the marketplace affords greater flexibility, allowing shippers to make bold changes to their networks without incurring big costs in the process. A decision to rationalize from 10 freight forwarders to two in Europe, for instance, won't cost much today. That won't be the case, however, when the market turns tight in the future.
Just 29% of supply chain organizations have the competitive characteristics they’ll need for future readiness, according to a Gartner survey released Tuesday. The survey focused on how organizations are preparing for future challenges and to keep their supply chains competitive.
Gartner surveyed 579 supply chain practitioners to determine the capabilities needed to manage the “future drivers of influence” on supply chains, which include artificial intelligence (AI) achievement and the ability to navigate new trade policies. According to the survey, the five competitive characteristics are: agility, resilience, regionalization, integrated ecosystems, and integrated enterprise strategy.
The survey analysis identified “leaders” among the respondents as supply chain organizations that have already developed at least three of the five competitive characteristics necessary to address the top five drivers of supply chain’s future.
Less than a third have met that threshold.
“Leaders shared a commitment to preparation through long-term, deliberate strategies, while non-leaders were more often focused on short-term priorities,” Pierfrancesco Manenti, vice president analyst in Gartner’s Supply Chain practice, said in a statement announcing the survey results.
“Most leaders have yet to invest in the most advanced technologies (e.g. real-time visibility, digital supply chain twin), but plan to do so in the next three-to-five years,” Manenti also said in the statement. “Leaders see technology as an enabler to their overall business strategies, while non-leaders more often invest in technology first, without having fully established their foundational capabilities.”
As part of the survey, respondents were asked to identify the future drivers of influence on supply chain performance over the next three to five years. The top five drivers are: achievement capability of AI (74%); the amount of new ESG regulations and trade policies being released (67%); geopolitical fight/transition for power (65%); control over data (62%); and talent scarcity (59%).
The analysis also identified four unique profiles of supply chain organizations, based on what their leaders deem as the most crucial capabilities for empowering their organizations over the next three to five years.
First, 54% of retailers are looking for ways to increase their financial recovery from returns. That’s because the cost to return a purchase averages 27% of the purchase price, which erases as much as 50% of the sales margin. But consumers have their own interests in mind: 76% of shoppers admit they’ve embellished or exaggerated the return reason to avoid a fee, a 39% increase from 2023 to 204.
Second, return experiences matter to consumers. A whopping 80% of shoppers stopped shopping at a retailer because of changes to the return policy—a 34% increase YoY.
Third, returns fraud and abuse is top-of-mind-for retailers, with wardrobing rising 38% in 2024. In fact, over two thirds (69%) of shoppers admit to wardrobing, which is the practice of buying an item for a specific reason or event and returning it after use. Shoppers also practice bracketing, or purchasing an item in a variety of colors or sizes and then returning all the unwanted options.
Fourth, returns come with a steep cost in terms of sustainability, with returns amounting to 8.4 billion pounds of landfill waste in 2023 alone.
“As returns have become an integral part of the shopper experience, retailers must balance meeting sky-high expectations with rising costs, environmental impact, and fraudulent behaviors,” Amena Ali, CEO of Optoro, said in the firm’s “2024 Returns Unwrapped” report. “By understanding shoppers’ behaviors and preferences around returns, retailers can create returns experiences that embrace their needs while driving deeper loyalty and protecting their bottom line.”
Facing an evolving supply chain landscape in 2025, companies are being forced to rethink their distribution strategies to cope with challenges like rising cost pressures, persistent labor shortages, and the complexities of managing SKU proliferation.
1. Optimize labor productivity and costs. Forward-thinking businesses are leveraging technology to get more done with fewer resources through approaches like slotting optimization, automation and robotics, and inventory visibility.
2. Maximize capacity with smart solutions. With e-commerce volumes rising, facilities need to handle more SKUs and orders without expanding their physical footprint. That can be achieved through high-density storage and dynamic throughput.
3. Streamline returns management. Returns are a growing challenge, thanks to the continued growth of e-commerce and the consumer practice of bracketing. Businesses can handle that with smarter reverse logistics processes like automated returns processing and reverse logistics visibility.
4. Accelerate order fulfillment with robotics. Robotic solutions are transforming the way orders are fulfilled, helping businesses meet customer expectations faster and more accurately than ever before by using autonomous mobile robots (AMRs and robotic picking.
5. Enhance end-of-line packaging. The final step in the supply chain is often the most visible to customers. So optimizing packaging processes can reduce costs, improve efficiency, and support sustainability goals through automated packaging systems and sustainability initiatives.
Geopolitical rivalries, alliances, and aspirations are rewiring the global economy—and the imposition of new tariffs on foreign imports by the U.S. will accelerate that process, according to an analysis by Boston Consulting Group (BCG).
Without a broad increase in tariffs, world trade in goods will keep growing at an average of 2.9% annually for the next eight years, the firm forecasts in its report, “Great Powers, Geopolitics, and the Future of Trade.” But the routes goods travel will change markedly as North America reduces its dependence on China and China builds up its links with the Global South, which is cementing its power in the global trade map.
“Global trade is set to top $29 trillion by 2033, but the routes these goods will travel is changing at a remarkable pace,” Aparna Bharadwaj, managing director and partner at BCG, said in a release. “Trade lanes were already shifting from historical patterns and looming US tariffs will accelerate this. Navigating these new dynamics will be critical for any global business.”
To understand those changes, BCG modeled the direct impact of the 60/25/20 scenario (60% tariff on Chinese goods, a 25% on goods from Canada and Mexico, and a 20% on imports from all other countries). The results show that the tariffs would add $640 billion to the cost of importing goods from the top ten U.S. import nations, based on 2023 levels, unless alternative sources or suppliers are found.
In terms of product categories imported by the U.S., the greatest impact would be on imported auto parts and automotive vehicles, which would primarily affect trade with Mexico, the EU, and Japan. Consumer electronics, electrical machinery, and fashion goods would be most affected by higher tariffs on Chinese goods. Specifically, the report forecasts that a 60% tariff rate would add $61 billion to cost of importing consumer electronics products from China into the U.S.
That strategy is described by RILA President Brian Dodge in a document titled “2025 Retail Public Policy Agenda,” which begins by describing leading retailers as “dynamic and multifaceted businesses that begin on Main Street and stretch across the world to bring high value and affordable consumer goods to American families.”
RILA says its policy priorities support that membership in four ways:
Investing in people. Retail is for everyone; the place for a first job, 2nd chance, third act, or a side hustle – the retail workforce represents the American workforce.
Ensuring a safe, sustainable future. RILA is working with lawmakers to help shape policies that protect our customers and meet expectations regarding environmental concerns.
Leading in the community. Retail is more than a store; we are an integral part of the fabric of our communities.
“As Congress and the Trump administration move forward to adopt policies that reduce regulatory burdens, create economic growth, and bring value to American families, understanding how such policies will impact retailers and the communities we serve is imperative,” Dodge said. “RILA and its member companies look forward to collaborating with policymakers to provide industry-specific insights and data to help shape any policies under consideration.”