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Room & Board Cuts Warehouse Errors by 20% with Handheld Upgrade and StayLinked SmartTE Software
Upgrade increased productivity and lowered costs with Honeywell CT60 Dolphin handheld computers, connected by Bluetooth to Room & Board’s SAP management system, using StayLinked SmartTE terminal emulation software.
Room & Board is a privately held furnishings retailer based in Golden Valley, Minn. Founded in 1980, the company has become a leader in expertly crafted, modern furniture known for quality, design longevity and environmental sustainability.
Its furniture collections include contemporary, American-made sofas, chairs, vanities, and tables, as well as office, bedroom, and outdoor furniture sold in retail stores across the U.S. Room & Board’s successful operating philosophy places high value on “accountability, problem solving and doing the right thing.”
In 2022, that modus operandi for doing business paid off again for the company when it upgraded its handheld scanning devices in its Otsego, Minn., warehouse and a distribution center in Newton, North Carolina.
Chris Schurke, a Room & Board leadership associate, says the improvements cut picking errors by more than 20 percent, as well as improved device connectivity and reliability.
“We had been using button-operated, radiofrequency scanner guns to receive and pick furniture items,” Schurke said. “The devices did not offer many functions, frequently dropped network connections and had to be replaced with backups two-to-three times per month. All of that required technician support as well as managing a large backup parts inventory.”
Schurke explained the scanners were replaced by Honeywell CT60 Dolphin handheld computers, connected by Bluetooth to Room & Board’s SAP management system, using StayLinked SmartTE terminal emulation software.
Today, the computers are used to seamlessly receive and inventory furniture items in both locations. Deliveries are scheduled as orders are processed by the customer sales department. The warehouse team then reviews the orders from a daily pick sheet and barcodes are scanned. The pieces of furniture are finally shipped to Room & Board last-mile delivery centers across the United States.
New Functionality Improves Productivity
Before the upgrade, limited device functionality resulted in lower productivity and higher error rates, ultimately impacting Room & Board’s bottom line.
“We had no way to streamline the process in SAP for picking and receiving,” Schurke said. “Item description space was limited, and the screen layout was far from ideal. Navigating through functions required more steps than necessary. The previous devices also required frequent repair or replacement due to being wired, resulting in increased hardware expense.”
Schurke credits StayLinked SmartTE terminal emulation software for helping with the seamless success of the upgrade.
“The layout we created using SmartTE and the CT60s puts less stress on the pickers,” Schurke said. “It also allows us to track where the users are on the pick list. In the past, if they had to pick 140 lines, for example, there was no way for them to see what line they were on. It was a guessing game. This increased functionality and simplified operation are big reasons we have reduced picking errors by 20 percent.”
Room & Board was able to easily add new and block existing functions because the SmartTE terminal emulation platform transforms ‘green screen’ application screens into intuitive, graphical screens with no changes to the underlying enterprise applications. These applications look and act like native applications on the Honeywell CT60 Dolphin handheld computer. Schurke believes the wearable computer and software combination now gives Room & Board an intuitive and modern web-based application experience.
“We have a much better user interface display,” he said. “We can see a description of a piece, for example, and have more characters to work with. In the past we had to hit four buttons to get a function. Today, we touch just one.”
Improved Connectivity Lowers Costs
Schurke said now that the devices are Bluetooth connected, picker productivity has risen, and overhead costs have been lowered.
“In the past, everything was hardwired,” he said. “Each piece of equipment had a charging dock that was tied to batteries. Every device had to charge overnight. When a connection failed, we often had to buy a new charging dock or a scanning gun. For every lost connection, a service technician would be called to reestablish that connection. It was expensive and time consuming.”
Now that the warehouses operate using Bluetooth and the devices are battery powered, the connection issues have been solved and there is no need to recharge the devices overnight. Schurke said this part of the upgrade has taken the concern of “will it work today?” out of the discussion.
“In the past, we also had to inventory parts and devices to be ready in case of connection failures,” said Schurke. “Sometimes we would not have the right component in stock, and it could take a week or two to get a new charging dock, scanner or cord. Those delays and costs have almost gone away.”
Further, if a Bluetooth connection is interrupted during picking, the SmartTE software brings the workers back to where they were in the process.
“We never have to start over from the beginning and reenter data. We now have very, very few network issues. The only connection problems we run into are based on our own network within our building. But the StayLinked connection between Bluetooth and the gun has been fantastic.”
More to the Bottom Line
Following successful upgrades in both Room & Board facilities, the company is rolling out the Bluetooth connected Honeywell CT60 Dolphin handheld computers and StayLinked SmartTE terminal emulation software in every company distribution center. Soon the entire Room & Board warehouse and distribution system will reap the benefits of improved device functionality and connectivity.
“Improving productivity and reducing picking error rates have had a positive impact on our bottom line,” Schurke said. “Even though SAP limits some of our big ideas, we achieved almost all the end goals with the help and expertise of the StayLinked team."
International law firm Reed Smith today published From A2B: Decoding the Global Supply Chain, an in-depth exploration of the rapidly evolving supply chain landscape. The report examines the worldwide forces shaping global logistics today and into the future, offering businesses strategic insights to navigate the challenges and opportunities arising in this increasingly complex field.
Spearheaded by Reed Smith’s global Transportation Industry Group and drawing from the perspectives of the firm’s global network of 30+ offices, the report addresses critical themes that include climate change, regulatory shifts and technological advancements. The guide serves as a roadmap for businesses to stay agile and resilient in the face of global disruptions.
Key themes
Regulatory and compliance challenges. Businesses are navigating a complex web of compliance issues, including the U.S. semiconductor ban, sanctions, antitrust risks, and the EU’s AI Act. National security screenings and money laundering threats further heighten the need for robust risk mitigation strategies.
Technological innovations and future trends. From 3D printing and autonomous ships to augmented reality and digital product passports, cutting-edge technologies are reshaping supply chains. Reed Smith emphasizes balancing innovation with legal and operational considerations.
Environment and sustainability. Sustainability is now central to supply chains, with a focus on green methanol, LNG transitions and deep-sea mining. EU laws and global plastics treaty negotiations are driving ESG integration while green innovation offers new investment avenues.
Financial and investment considerations. Financing innovations, insurance solutions and evolving investment opportunities in shipping and freight are key to managing supply-chain disruptions effectively.
Operational and logistical challenges. From negotiating logistics agreements to addressing HR impacts and managing international employee mobility, businesses must tackle operational hurdles to ensure efficiency.
Jurisdiction-specific supply-chain challenges. Regional nuances, from U.S. state laws and China’s export controls to Middle Eastern drone opportunities and UK trade policies, reflect the global nature of supply chain challenges.
Transportation Industry Group Global Chair Richard Hakes reflects on the unique challenges of this fast-changing field: “The pace of change in the supply chain is relentless. Helping clients through the legal side of it requires a strong understanding of law, but you also need to keep up with all the latest trends, industry developments, technologies and regulations.
“Logistics is going through a massive transformation right now. New technologies are coming in, and customer expectations are changing just as fast. ‘From A2B’ digs into these shifts and gives our clients tools to stay flexible and thrive amid constant change,” Hakes says.
Remarking on how the global supply chain impacts everyday life, Hakes says, “The supply chain isn’t some far-off, industrial concept anymore – it’s something that’s touching us all, right where we live. Every day, the things we buy and use make their way to us through a massive network that spans the globe. It’s something that matters to everyone, whether you’re a consumer, a worker or a business – it’s just part of how we live now.”
As a global law firm, Reed Smith provides strategic advice to transportation and logistics clients in complex regulatory matters, high-stakes litigation and major transactions. By addressing critical topics such as sustainability, digital transformation and compliance, From A2B: Decoding the Global Supply Chain reflects Reed Smith’s commitment to helping clients thrive in an increasingly interconnected and dynamic world.
About Reed Smith
Reed Smith is a dynamic international law firm dedicated to helping clients move their businesses forward. With an inclusive culture and innovative mindset, we deliver smarter, more creative legal services that drive better outcomes for our clients. Our deep industry knowledge, long-standing relationships and collaborative structure make us the go-to partner for complex disputes, transactions, and regulatory matters.
Reading, Pa. – Nov. 18, 2024 - Penske Truck Leasing is lighting up a new solar-powered initiative seeking to boost efficiency, minimize energy costs, and reduce emissions initially at select truck leasing,truck rental, and truck maintenance locations in the U.S. with the installation and activation of its first-ever rooftop solar-powered systems.
The company’s new state-of-the-art facility in Channahon, Illinois, is now fully operational, and is predominantly powered by an onsite photovoltaic (PV) solar system, expected to generate roughly 80% of the building’s energy needs at 200 KW capacity. Any remaining required energy will be supplied by the local utility provider.
A Grand Rapids, Michigan, location will be active in the coming months and Penske’s Linden, New Jersey, location is expected to go online in 2025. These facilities are also new state-of-the-art locations.
The new facilities incorporating solar systems in Channahon, Illinois, Grand Rapids, Michigan, and Linden, New Jersey, are part of the company’s LEED building program.
Under a power purchase agreement with Sunrock Distributed Generation, seven additional Penske facilities in California are expected to be retrofitted with new PV solar systems in the next year, which are expected to yield roughly 600 KW of renewable energy across all locations. These facilities are located in Fresno, Hayward, La Mirada, National City, Riverside, San Diego and San Leandro.
Penske is collaborating with San Francisco-based ForeFront Power as its lead project consultant on this solar initiative.
“Our solar program is an important piece of our renewable energy strategy and ForeFront Power continues to be an outstanding partner in helping us bring these projects to fruition,” said Drew Cullen, senior vice president of fuels and facility services at Penske. “These investments will allow us to directly generate our own renewable energy to power our locations and continue to support our customers with sustainable solutions.”
On average, four solar panel-powered Penske Truck Leasing facilities will generate an estimated 1-million-kilowatt hours (kWh) of renewable energy annually and will result in an emissions avoidance of 442 metric tons (MT) CO2e, which is equal to powering nearly 90 homes for one year.
“The initiative to install solar systems at our locations is a part of our company’s LEED-certified facilities process,” explained Ivet Taneva, Penske vice president of environmental affairs. “Investing in solar has considerable economic impacts for our operations as well as the environmental benefits of further reducing emissions related to electricity use.”
Penske Truck Leasing is a Penske Transportation Solutions company headquartered in Reading, Pennsylvania. A leading provider of innovative transportation solutions, Penske operates and maintains more than 437,000 vehicles and serves its customers from nearly 1,000 maintenance facilities and more than 2,500 truck rental locations across North America. Solutions from Penske include full-service truck leasing, fleet maintenance, truck rentals, used trucks, and a comprehensive array of technologies to keep the world moving forward. Visit pensketruckleasing.com for more information.
WIXOM, MI, October 14, 2024 - Integrated Systems Design (ISD), a leading provider of innovative material handling solutions, announced today that it has joined MHI's Automated Storage and Retrieval Systems (AS/RS) product section group. This strategic move reinforces ISD's commitment to advancing automation technologies to its manufacturing and warehouse customers improving their warehouse, logistics, and supply chain systems.
MHI, the nation's largest material handling, logistics, and supply chain association, welcomes ISD to its AS/RS group, which focuses on promoting the development and implementation of automated storage and retrieval systems across various industries.
By joining this prestigious group, ISD gains access to a collaborative network of industry leaders, enhancing its ability to contribute to and benefit from the latest advancements in AS/RS technologies. This partnership will enable ISD to further refine its product offerings, including its flagship UltraStore Mid-Load AS/RS system, and provide cutting-edge solutions to its customers. ISD has been an integral part in years past leading efforts to create and implement the ANSI standard MH24.1 with the AS/RS product section group.
Ed Romaine, VP Marketing at ISD and former Vice Chair and Chairman of the AS/RS product section, expressed enthusiasm about the new membership: "Rejoining MHI's AS/RS group marks a significant milestone for Integrated Systems Design. This collaboration aligns perfectly with our mission to deliver state-of-the-art automation solutions that drive efficiency and productivity in material handling operations. Our UltraStore Mid-Load AS/RS system, ideal for goods-to-person storage and retrieval of pallet, case, and uniquely sized material, exemplifies the innovation we bring to the industry. We look forward to engaging with fellow industry leaders and contributing our expertise to shape the future of AS/RS technologies."
ISD's membership in the AS/RS group underscores the company's dedication to innovation and its commitment to staying at the forefront of industry trends. As a member, ISD will participate in various initiatives, including educational programs, research projects, and industry events that promote the adoption and advancement of automated storage and retrieval systems.
The UltraStore Mid-Load AS/RS system showcases ISD's commitment to developing versatile and efficient solutions. This system is designed to meet the growing demand for flexible, high-density storage options in various industries, offering optimal performance for goods-to-person operations handling diverse load types.
ABOUT INTEGRATED SYSTEMS DESIGN - ISD
Integrated Systems Design is a comprehensive systems integrator of automated solutions for warehouses, manufacturing, distribution, retail, and wholesale applications improving processes and productivity while reducing operational costs. Whether providing consulting services to meet current issues or developing future scalable plans to address industry challenges, ISD creates value for a broad range of industries tailoring systems to clients' specific requirements.
ISD expertise ranges from handling, storing, and picking pieces (eaches), cases, pallets, build lines, and special or custom handling solutions. Products and services include: automatic storage and retrieval (ASRS), conveyor, robotics, batch stations, shuttles, pick-to-light, A-Frames, carousels, vertical lift modules (VLMs), controls, software (including inventory management, WCS, WMS, MES, and ERP).
About MHI
MHI is an international trade association that has represented the material handling, logistics and supply chain industry since 1945. MHI members include material handling and logistics equipment and systems manufacturers, integrators, consultants, publishers, and third-party logistics providers. The association sponsors trade events, such as ProMat and MODEX, to showcase the products and services of its member companies and to educate manufacturing and supply chain professionals.
For more information about this release, please contact: Ed Romaine, VP Marketing & Bus. Dev., 215-512-2613, eromaine@isddd.com
LAFAYETTE, Ind., Oct. 10, 2024 (GLOBE NEWSWIRE) -- Wabash (NYSE: WNC), the visionary leader of connected solutions for the transportation, logistics and distribution industries, announced today it was selected to receive a $1.6 million grant award from the U.S. Department of Energy Solar Energy Technologies Office (SETO) to support a research and development project aimed at decarbonizing the commercial transportation industry.
The three-year project, set to begin next year in partnership with the University of Delaware’s Center for Composite Materials, focuses on integrating high-efficiency solar energy into refrigerated trailers and truck bodies. This innovation will play a pivotal role in making zero-emission mid-mile transportation a commercially viable option.
“This project has the potential to revolutionize refrigerated transport by reducing reliance on the electrical grid and minimizing overall emissions,” said Michael Bodey, director of technology discovery and innovation at Wabash. “While many of today’s zero-emission products focus on tailpipe emissions, they still draw power from energy grids, which often rely on non-renewable sources. Our goal is to offer a truly green solution—a well-to-wheel approach—that accounts for the full life cycle of energy consumption, from production to usage.”
Wabash will use its proprietary EcoNex™ Technology, a composite material designed to enhance thermal efficiency and reduce energy consumption, while the University of Delaware will contribute its proprietary TuFF technology, which utilizes recycled aerospace-grade carbon fiber, to strengthen and lighten the trailers and truck bodies.
“By incorporating lightweight solar panels and utilizing EcoNex Technology in refrigerated trailers and truck bodies, we are addressing two of the most significant barriers to electrification: weight and energy consumption,” Bodey explained. “EcoNex not only improves the insulation and performance of the trailers but also contributes to overall weight reduction, making the solution even more efficient.”
Batteries powering heavy trucks can weigh between 5,000 to 10,000 pounds, often limiting the payload capacity and drawing significant energy from the electrical grid when charging. The goal of this project is to develop enabling technologies that reduce the weight and energy needs of these vehicles while offering fleet customers greener, more efficient transportation options.
“TuFF is the world’s strongest short fiber composite that is reciprocal with sustainable solutions to the mobility industry. It’s great to collaborate with Wabash on building the most sustainable solar panel integrated refrigerated trailer for the trucking industry,” said Srikanth Pilla, UD PI and director of the Center for Composites Materials at the University of Delaware.
Wabash is the only trailer and truck body original equipment manufacturer (OEM) selected for this government grant, highlighting its unique leadership position in sustainability and innovation. By focusing on mid-mile transportation, the project seeks to create a flexible solar energy system that can be CARB-compliant across different vehicle types, without requiring fully electric platforms to meet compliance.
This initiative is part of the DOE’s Silicon Solar Manufacturing and Dual-use Photovoltaics Incubator Funding Program, which supports advancements in PV technology across the supply chain and fosters new markets for American products. The outcomes of this project will help Wabash continue to evolve its technology ecosystem and green its supply chain to better serve its customers’ sustainability goals.
Wabash: Changing How the World Reaches You® Wabash (NYSE: WNC) is the visionary leader of connected solutions for the transportation, logistics and distribution industries that is Changing How the World Reaches You®. Headquartered in Lafayette, Indiana, the company enables customers to thrive by providing insight into tomorrow and delivering pragmatic solutions today to move everything from first to final mile. Wabash designs, manufactures, and services a diverse range of products, including: dry freight and refrigerated trailers, flatbed trailers, tank trailers, dry and refrigerated truck bodies, structural composite panels and products, trailer aerodynamic solutions, and specialty food grade processing equipment. Learn more at onewabash.com.
University of Delaware Center for Composite Materials The University of Delaware Center for Composite Materials (UD-CCM) was established in 1974. It has been recognized as a Center of Excellence in Composites Materials and Structures six times by the DOD, NSF, and FAA. Technology transition occurs through the Industrial Consortium, with over 350 industrial companies participating since 1978. UD-CCM has a 50-year history of interdisciplinary research covering raw materials (fibers, fiber sizings), intermediate forms (fabrics, prepregs), manufacturing (forming, infusion, winding, pultrusion), joining technologies, modeling and simulation tools, and inspection methods. Learn more at https://www.ccm.udel.edu/.
Des Plaines , Illinois – NOBLELIFT North America, a global leader in Lithium-iron technology and a manufacturer of a comprehensive range of high-performance, low-maintenance manual, electric, and internal combustion material handling equipment, hosted its 2024 Dealer Meeting at the Embassy Suites in Rosemont, Illinois, just miles from their Illinois headquarters in Des Plaines, Illinois.
Over ninety participated in this year’s bi-annual dealer meeting which lasted two days. Day one of the program included presentations and training on various subjects such as NOBLELIFT new products, NOBLELIFT lithium-iron technology, future plans, leasing/financing, marketing, aftersales tech support, parts, extended warranties, quoting software, and more. The dealers welcomed the opportunity to learn more about the company, share their feedback and ideas, and network with other dealers.
Day two was an opportunity for dealers to tour the NOBLELIFT North America headquarters and warehouse. They were able to demo equipment, see the newest models, including the new lithium-iron scissor lifts, meet team members and ask questions. The Des Plaines headquarters is strategically located less than 4 miles from Chicago O’Hare airport.