After a slow start, demand for transportation services is on the rebound, and the year could turn out to be a busy one for shippers, carriers, and service providers.
A "banner year." There are many data points in the 25th annual "State of Logistics Report," but those two words—used to describe the 2014 outlook for U.S. logistics—are what will likely stand out. That's because the report's author, Rosalyn Wilson, has been anything but an optimist about the economy and the logistics business since the Great Recession ended in 2009. The report is produced by the Council of Supply Chain Management Professionals (CSCMP) and is sponsored by Penske Logistics.
At first glance, Wilson's bullishness about 2014 seems out of sync with her findings that 2013 was no different than the less-than-stellar years that came before it. Transportation revenues—measured as "costs" in the report—rose just 2 percent year-over-year. Trucking revenues gained only 1.6 percent, making 2013 one of the weakest years for the industry in recent history, the report said. Intercity truck revenues rose 1.8 percent, while the local delivery segment gained 1.2 percent. Truck tonnage gained 6.1 percent year-over-year, a misleading figure because it is skewed by the enormous number of shipments of heavy sand used to support hydraulic fracturing, or "fracking," operations in the Great Plains, Texas, and Pennsylvania.
[Figure 4] Index of logistics costs as a percentage of GDpEnlarge this image
Truck shippers continued to be successful during 2013 in resisting rate increases, according to the report. Although carriers are operating at or near full capacity, shippers believe they have enough service options to hold off rate hikes, the report said. Rates were relatively flat, except for in the spot market when capacity was scarce.
About the "State of Logistics Report"
For 25 years, the annual "State of Logistics Report" has quantified the size of the U.S. transportation market and the impact of logistics on the U.S. economy. The late logistics consultant Robert V. Delaney began the study in 1989 as a way to measure logistics efficiency following the deregulation of transportation in the United States. Currently the report is authored by transportation consultant Rosalyn Wilson under the auspices of the Council of Supply Chain Management Professionals (CSCMP). This year's report was sponsored by Penske Logistics.
CSCMP members can download the 25th Annual "State of Logistics Report" at no charge from CSCMP's website. Nonmembers can purchase the report by going to CSCMP's website, clicking on the "Research" tab, and selecting "State of Logistics Report."
As has been the case for several years, rail revenue growth again outpaced that for trucking. Overall rail revenue rose 4.9 percent year-over-year, and revenue per ton-mile increased 5.3 percent. Total carloadings jumped 8.2 percent, while intermodal volume rose 10.6 percent, the report said. However, strong price competition from truckers dampened intermodal rate growth. Ocean volumes rose 4.5 percent, while domestic and international airfreight volumes each increased by less than 1 percent.
Revenues for the third-party logistics (3PL) sector rose 3.2 percent in 2013, down from a 5.9-percent year-over-year gain in 2012. Most of the softness was in the international sector as a subpar global economic recovery and shippers' reluctance to commit to new business restrained results, the report said. By contrast, the domestic 3PL market showed strong demand as shippers increasingly turned to intermediaries to help optimize their supply chains across a broad front. Marc Althen, president of Penske Logistics, said the company last year experienced strong demand for all of its services.
A surprise rebound
The transportation industry's relatively lackluster performance appeared to end in March of this year. Not surprisingly, the industry struggled for most of the first quarter as bad weather made a mess out of much of the nation's transportation system. But as weather challenges abated in March, the economy and the industry sprang forward. Volumes during that month rose 10 percent year-over-year, partly as businesses that had held back due to the weather and the normal post-holiday slowdown got back in gear.
The big surprise came in April. Based on the average pattern of activity over the past four years, April should have seen a contraction. Instead, business took off. Freight payments rose to their highest point in 15 years. Shipment volumes hit their highest levels since June 2011, according to the report.
The momentum continued through May. Shipments through the first five months were up 13.1 percent over 2013 levels. Payments jumped 11 percent over that span. The surges in March, April, and May led to the strongest freight demand since the recession ended, the report said. More tellingly, Wilson—who generally is averse to taking risks with her forecasts—predicted that 2014 would be the best year for freight since 2006, the industry's last good year before a protracted recession took hold.
Wilson's projections must be looked at with a bit of hindsight. Other years in the post-recession era have enjoyed strong periods only to fade and fall flat. In 2013, for example, a strong showing that extended through the middle of the year was spoiled by a weak fourth quarter that put a damper on the year's overall results. That weakness carried over into the first quarter of 2014, with GDP falling 2.9 percent. The conventional wisdom held that bad weather was responsible for most of the drop; skeptics contended that inclement weather is a regular first-quarter occurrence, but first-quarter economic output in most other years hasn't declined so precipitously.
Despite the first-quarter weakness, Wilson said her full-year forecast remains unchanged. In a mid-June e-mail, she said the weakness in freight traffic during January and February was "a timing concern, not a volume concern." The economic trends that support freight activity have all turned upward, she said. The construction business has been improving, based on the number of building permits issued and housing starts begun. Pickup truck sales are rising, a reflection of strong housing demand. Transportation employment is growing faster than employment in general. Orders placed abroad are growing more slowly than in previous years but have begun to pick up. Consumer spending has increased after a months-long lull. Heavy-duty truck orders have been climbing beyond just replacement rates. And on the financial front, interest rates are low and inflation remains benign. "Most of the people I talk to ... are quite positive," she said.
Wilson cautioned that macroeconomic and supply chain activities are not always in alignment. For example, U.S. imports rose every month through May, a trend that stimulates shipping volumes but detracts from the GDP calculation, she said.
The cost of inventory
The big story of 2013 was the demand for inventory and the absurdly low costs of carrying it. U.S. warehousing costs spiked as retailers, emboldened by low interest rates, stockpiled products ahead of a hoped-for fourth-quarter burst that never came, the report said. Indeed, warehousing expenses climbed 5.6 percent over 2012 levels as rising inventories absorbed all available capacity. Demand for peak-season space in last year's fourth quarter reached the highest level on record, according to the report. The U.S. industrial vacancy rate ended the year at 8 percent, down from 8.9 percent in 2012.
Retail inventories increased 6.2 percent year-over-year, and inventory levels rose sequentially throughout 2013. (See Figure 1.) Wholesale and manufacturing inventories rose by only 2.7 percent and 2.1 percent, respectively, indicating the upstream supply chain flow succeeded in keeping stocks low until late in the year, the report said.
"Cheap money" no doubt played a major role in inventory management decisions. The U.S. Federal Reserve Bank's annualized rate for commercial paper—unsecured promissory notes with a fixed maturity of no more than 270 days—fell to 0.09 percent in 2013 from 0.11 percent in 2012. As of the end of May, the commercial paper rate had fallen further, to 0.08 percent.
The "interest" category of the "State of Logistics Report" fell 22.6 percent in 2013, an astonishing decline given the already rock-bottom borrowing costs. Interest-rate declines offset the cost of taking on more inventory, leaving overall carrying costs just 2.8 percent higher than 2012 levels, the report said.
Wilson said low interest rates encouraged companies to take on more inventory because there would be little economic penalty to warehousing product. However, 2013's up-and-down economy left manufacturers unsure what to expect, she said. "Manufacturing has had a number of sustained growth periods, but so far none have stuck," Wilson said in an e-mail prior to the report's mid-June release.
The cushion of ultra-low interest rates was apparent in the report's analysis. If the annualized 2007 interest rate of 5.07 percent had prevailed during 2013, total logistics costs would have increased by US $128 billion, Wilson's research found. But thanks in part to low interest rates, U.S. logistics costs reached $1.39 trillion, up $31 billion, or 2.3 percent, from 2012 levels. (See Figure 2.)
All told, logistics costs in 2013 as a percentage of gross domestic product (GDP) declined to 8.2 percent, as shown in Figure 3. (For a breakdown by inventory and transportation, see Figure 4.) For the previous two years, costs as a percentage of GDP—a key gauge of the supply chain's efficiency in moving U.S. output—had been stuck at 8.5 percent.
Some of the year-over-year decline in 2013 can be attributed to a 1.9-percent drop in "shipper-related costs" as companies increased their supply chain productivity, the report said. However, Wilson said the decline largely reflected lower demand in freight spending and, by extension, logistics products and services. In years past, a fall in the ratio would be hailed as a sign the supply chain was becoming ever more efficient at moving the nation's output. That is no longer the case.
The sluggish 2013 data makes the strength in the first half of 2014 all the more significant, according to Wilson. As of mid-year, the data curve had dramatically steepened, and the logistics industry appeared ready to break out of what has been a three-year pattern, she said. If that happens, the industry will have enjoyed its best year in nearly a decade. Just as important, it could be looking at several good years ahead of it.
The practice consists of 5,000 professionals from Accenture and from Avanade—the consulting firm’s joint venture with Microsoft. They will be supported by Microsoft product specialists who will work closely with the Accenture Center for Advanced AI. Together, that group will collaborate on AI and Copilot agent templates, extensions, plugins, and connectors to help organizations leverage their data and gen AI to reduce costs, improve efficiencies and drive growth, they said on Thursday.
Accenture and Avanade say they have already developed some AI tools for these applications. For example, a supplier discovery and risk agent can deliver real-time market insights, agile supply chain responses, and better vendor selection, which could result in up to 15% cost savings. And a procure-to-pay agent could improve efficiency by up to 40% and enhance vendor relations and satisfaction by addressing urgent payment requirements and avoiding disruptions of key services
Likewise, they have also built solutions for clients using Microsoft 365 Copilot technology. For example, they have created Copilots for a variety of industries and functions including finance, manufacturing, supply chain, retail, and consumer goods and healthcare.
Another part of the new practice will be educating clients how to use the technology, using an “Azure Generative AI Engineer Nanodegree program” to teach users how to design, build, and operationalize AI-driven applications on Azure, Microsoft’s cloud computing platform. The online classes will teach learners how to use AI models to solve real-world problems through automation, data insights, and generative AI solutions, the firms said.
“We are pleased to deepen our collaboration with Accenture to help our mutual customers develop AI-first business processes responsibly and securely, while helping them drive market differentiation,” Judson Althoff, executive vice president and chief commercial officer at Microsoft, said in a release. “By bringing together Copilots and human ambition, paired with the autonomous capabilities of an agent, we can accelerate AI transformation for organizations across industries and help them realize successful business outcomes through pragmatic innovation.”
Census data showed that overall retail sales in October were up 0.4% seasonally adjusted month over month and up 2.8% unadjusted year over year. That compared with increases of 0.8% month over month and 2% year over year in September.
October’s core retail sales as defined by NRF — based on the Census data but excluding automobile dealers, gasoline stations and restaurants — were unchanged seasonally adjusted month over month but up 5.4% unadjusted year over year.
Core sales were up 3.5% year over year for the first 10 months of the year, in line with NRF’s forecast for 2024 retail sales to grow between 2.5% and 3.5% over 2023. NRF is forecasting that 2024 holiday sales during November and December will also increase between 2.5% and 3.5% over the same time last year.
“October’s pickup in retail sales shows a healthy pace of spending as many consumers got an early start on holiday shopping,” NRF Chief Economist Jack Kleinhenz said in a release. “October sales were a good early step forward into the holiday shopping season, which is now fully underway. Falling energy prices have likely provided extra dollars for household spending on retail merchandise.”
Despite that positive trend, market watchers cautioned that retailers still need to offer competitive value propositions and customer experience in order to succeed in the holiday season. “The American consumer has been more resilient than anyone could have expected. But that isn’t a free pass for retailers to under invest in their stores,” Nikki Baird, VP of strategy & product at Aptos, a solutions provider of unified retail technology based out of Alpharetta, Georgia, said in a statement. “They need to make investments in labor, customer experience tech, and digital transformation. It has been too easy to kick the can down the road until you suddenly realize there’s no road left.”
A similar message came from Chip West, a retail and consumer behavior expert at the marketing, packaging, print and supply chain solutions provider RRD. “October’s increase proved to be slightly better than projections and was likely boosted by lower fuel prices. As inflation slowed for a number of months, prices in several categories have stabilized, with some even showing declines, offering further relief to consumers,” West said. “The data also looks to be a positive sign as we kick off the holiday shopping season. Promotions and discounts will play a prominent role in holiday shopping behavior as they are key influencers in consumer’s purchasing decisions.”
Third-party logistics (3PL) providers’ share of large real estate leases across the U.S. rose significantly through the third quarter of 2024 compared to the same time last year, as more retailers and wholesalers have been outsourcing their warehouse and distribution operations to 3PLs, according to a report from real estate firm CBRE.
Specifically, 3PLs’ share of bulk industrial leasing activity—covering leases of 100,000 square feet or more—rose to 34.1% through Q3 of this year from 30.6% through Q3 last year. By raw numbers, 3PLs have accounted for 498 bulk leases so far this year, up by 9% from the 457 at this time last year.
By category, 3PLs’ share of 34.1% ranked above other occupier types such as: general retail and wholesale (26.6), food and beverage (9.0), automobiles, tires, and parts (7.9), manufacturing (6.2), building materials and construction (5.6), e-commerce only (5.6), medical (2.7), and undisclosed (2.3).
On a quarterly basis, bulk leasing by 3PLs has steadily increased this year, reversing the steadily decreasing trend of 2023. CBRE pointed to three main reasons for that resurgence:
Import Flexibility. Labor disruptions, extreme weather patterns, and geopolitical uncertainty have led many companies to diversify their import locations. Using 3PLs allows for more inventory flexibility, a key component to retailer success in times of uncertainty.
Capital Allocation/Preservation. Warehousing and distribution of goods is expensive, draining capital resources for transportation costs, rent, or labor. But outsourcing to 3PLs provides companies with more flexibility to increase or decrease their inventories without any risk of signing their own lease commitments. And using a 3PL also allows companies to switch supply chain costs from capital to operational expenses.
Focus on Core Competency. Outsourcing their logistics operations to 3PLs allows companies to focus on core business competencies that drive revenue, such as product development, sales, and customer service.
Looking into the future, these same trends will continue to drive 3PL warehouse demand, CBRE said. Economic, geopolitical and supply chain uncertainty will remain prevalent in the coming quarters but will not diminish the need to effectively manage inventory levels.
That result came from the company’s “GEP Global Supply Chain Volatility Index,” an indicator tracking demand conditions, shortages, transportation costs, inventories, and backlogs based on a monthly survey of 27,000 businesses. The October index number was -0.39, which was up only slightly from its level of -0.43 in September.
Researchers found a steep rise in slack across North American supply chains due to declining factory activity in the U.S. In fact, purchasing managers at U.S. manufacturers made their strongest cutbacks to buying volumes in nearly a year and a half, indicating that factories in the world's largest economy are preparing for lower production volumes, GEP said.
Elsewhere, suppliers feeding Asia also reported spare capacity in October, albeit to a lesser degree than seen in Western markets. Europe's industrial plight remained a key feature of the data in October, as vendor capacity was significantly underutilized, reflecting a continuation of subdued demand in key manufacturing hubs across the continent.
"We're in a buyers' market. October is the fourth straight month that suppliers worldwide reported spare capacity, with notable contractions in factory demand across North America and Europe, underscoring the challenging outlook for Western manufacturers," Todd Bremer, vice president, GEP, said in a release. "President-elect Trump inherits U.S. manufacturers with plenty of spare capacity while in contrast, China's modest rebound and strong expansion in India demonstrate greater resilience in Asia."
Even as the e-commerce sector overall continues expanding toward a forecasted 41% of all retail sales by 2027, many small to medium e-commerce companies are struggling to find the investment funding they need to increase sales, according to a sector survey from online capital platform Stenn.
Global geopolitical instability and increasing inflation are causing e-commerce firms to face a liquidity crisis, which means companies may not be able to access the funds they need to grow, Stenn’s survey of 500 senior e-commerce leaders found. The research was conducted by Opinion Matters between August 29 and September 5.
Survey findings include:
61.8% of leaders who sought growth capital did so to invest in advanced technologies, such as AI and machine learning, to improve their businesses.
When asked which resources they wished they had more access to, 63.8% of respondents pointed to growth capital.
Women indicated a stronger need for business operations training (51.2%) and financial planning resources (48.8%) compared to men (30.8% and 15.4%).
40% of business owners are seeking external financial advice and mentorship at least once a week to help with business decisions.
Almost half (49.6%) of respondents are proactively forecasting their business activity 6-18 months ahead.
“As e-commerce continues to grow rapidly, driven by increasing online consumer demand and technological innovation, it’s important to remember that capital constraints and access to growth financing remain persistent hurdles for many e-commerce business leaders especially at small and medium-sized businesses,” Noel Hillman, Chief Commercial Officer at Stenn, said in a release. “In this competitive landscape, ensuring liquidity and optimizing supply chain processes are critical to sustaining growth and scaling operations.”